WHAT DOES A DIRECTOR OF RISK MANAGEMENT DO?
Updated: Mai 28, 2025 - The Director of Risk Management regularly informs leadership about areas of risk exposure and strategies to mitigate these risks. Provides expert guidance and strategic advice on processes to internal stakeholders, identifying areas for improvement and developing methods for assessing compliance, risk, and efficiency. Participates actively in committees focused on developing hospital policies, improving patient safety, and enhancing ethical practices, while leading efforts to innovate in monitoring and outcome measurement.
A Review of Professional Skills and Functions for Director of Risk Management
1. Director of Risk Management Duties
- Training Development: Organize, create, and execute department-specific safety training for each department.
- Risk Assessment Training: Create Leadership Risk Assessment training to empower leadership in assessing risk in their own area and departments.
- Operations Training Participation: Participate in pre-season and on-going training programs for mountain operations to gain an understanding of operations.
- Vehicle Training Oversight: Oversee Resort's vehicle training program to ensure all employees who drive or who have access to vehicles are trained according to resort standards and are authorized to be driving, including but not limited to Sundance vehicles, side x sides/ATVs, snowmobiles, snowcats, bobcats, and backhoes.
- Shuttle Experience Improvement: Ensure best practices to foster a positive shuttle experience for employees and guests.
- Vehicle Safety Program Creation: Create efficient vehicle safety and maintenance programs that include accountability and ensure all departments have the vehicle resources available when needed.
- Safety Officer Experience: Experience Safety Officer training to fully evaluate operation and refine.
- Safety Staff Training Oversight: Oversee training of all Safety staff to ensure proper risk management is practiced while performing respective duties.
- Compliance Management: Ensure registrations, insurance, licensing, certifications, etc., are in place for all aspects of resort security & transportation.
- Waiver Policy Management: Manage the resort annual waiver update and ensure all departments are using updated waivers and are following the resort waiver policy.
- EMS Services Management: Manage Sundance's Medical Control and State License for EMS Services.
- Accident Program Oversight: Oversee Resort's accident investigation program and maintain a central investigation file.
- Compensation Trend Reporting: Regularly report to department heads Workers Compensation injury trends.
- Accident Reduction Strategy: Work with Accident Review Committee and resort leadership to reduce resorts E-Mod to 1 or below.
- Industry Standards Upkeep: Attend industry-specific conferences to ensure policies and practices are within industry standards and up to date.
2. Director of Risk Management Details
- Confidentiality Maintenance: Keep all information considered confidential or which may be considered confidential from becoming rumor, hearsay, or common knowledge by withholding such information from the media, public, and any employee that does not need the information to fulfill the essential duties of the job.
- Fire Mitigation Oversight: Oversee fire mitigation efforts and be the primary contact for NFFD & USFS to create fire prevention plans for the entire resort.
- Website Safety Management: Maintain the Mountain and Resort Safety sections of the company website to ensure that resources on how to have a safe company experience are available to all guests prior to participating in any company experience.
- Public Safety Messaging: Manage Public Safety messages as it relates to general resort safety and specifically mountain safety.
- UDOT and Avalanche Control Management: Oversee and manage the UDOT access and avalanche control contract.
- Guest Incident Response: Ensure Safety representatives respond in a courteous and prompt manner to all guest-related incidents, questions, complaints, and/or requests to ensure a high level of guest satisfaction.
- Safety Performance Monitoring: Monitor how employees perform jobs safely and contribute to a safe work environment.
- Environmental Stewardship Cultivation: Establish a department culture of environmental stewardship, including recycling, energy conservation, and complying with the no-idling policy.
- Liability Management: Alert management of liability concerns and work collaboratively to resolve.
- Investigation Support: Use discernment and good judgment to aid in investigations.
- OSHA Compliance Administration: Administer OSHA reporting, workers' compensation accident reports, including OSHA 300 log, OSHA surveys, and Liability Insurance.
- Workers Comp Safety Collaboration: Work with department heads on Workers Comp Safety training, standards, and assessing root cause.
3. Director of Risk Management Responsibilities
- Business Insurance Management: Procure and manage the portfolio of business insurance, approximately $8 million in annual expense and over 25 individual policies, and determine coverage adjustments when necessary to address emerging risks and changes in the organization’s risk appetite.
- Sports Insurance Procurement: Procure and manage the DI men’s basketball championship revenue protection and Final Four hotel obligations insurance programs.
- Catastrophic Injury Insurance Management: Manage the Catastrophic Injury Insurance Program, an approximately $12 million annual expense, and the Self-Funded Student-Athlete Injury Benefit Program.
- Membership Education: Provide continuing membership education and any necessary policy recommendations in order to maintain a quality program with superior service for student-athletes and membership while continually seeking coverage and service enhancements.
- Disability Insurance Oversight: Manage the Exceptional Student-Athlete Disability Insurance Program with program administrators and provide continuing membership education on the topic of student-athlete disability and related insurance.
- Insurance Expertise: Serve as the Association’s subject matter expert and resource for all inquiries related to insurance and financial risk management, including direct contact for university administrators, conference commissioners, and senior leadership.
- Risk Mitigation Collaboration: Collaborate with risk management stakeholders to manage the Association’s financial risk mitigation practices related to participant waivers, third-party contract review, and insurance certificate issuance.
- Claims Management: Manage all insurance claims, file claims on the appropriate policies and act as liaison between legal counsel, insurance advisor, and insurance carrier regarding coverage for legal expenses.
- Claims System Maintenance: Ensure all claims details are adequately maintained in the claims management system and insurance carriers are appropriately notified of the status of litigation and the claims costs as required by policy provisions.
- Legal Guidelines Monitoring: Assist the legal affairs group in monitoring external counsel’s adherence to litigation guidelines.
4. Director of Risk Management Accountabilities
- Risk Communication: Informs leadership on a regular basis about areas of risk exposure and plans to address those exposures.
- Strategic Guidance: As recognized expert, provides strategic guidance on processes to internal stakeholders.
- Improvement Identification: Identifies areas for improvement and develops methods for assessing internal and external compliance, risk, and increased efficiency.
- Policy Development Participation: Participates in committees and taskforces on developing hospital policies across a broad spectrum, including Performance Improvement, Patient Safety, and Ethics.
- Risk Investigation Analysis: Conducts and analyzes reports related to special risk management investigations.
- Claims Monitoring: Monitors claims and incidents for early interventional opportunities to mitigate exposure and prevent further events.
- Risk Management Recommendation: Makes recommendations for risk management standards, goals, strategy, and planning, supporting recommendations with deep industry and technical knowledge.
- Innovative Monitoring: Establishes new and innovative ways to monitor and measure outcomes, improve quality control, utilize technology or systems, etc.
- Leadership Facilitation: Regularly leads and facilitates workgroups.
- Risk Management Training: Participates in developing and presenting extensive in-service training programs for staff and physicians on risk management principles, healthcare law, policies.
5. Director of Risk Management Functions
- Legal Representation: Represents the organization in litigation and non-litigated matters and coordinates with attorneys, third-party administrators, and other outside entities.
- Risk Management Definition: Defines the process and methodologies of the risk management program for Prisma Health.
- Risk Assessment Participation: Participates in the development and completion of an annual enterprise-wide risk management assessment from which proactive risk assessment priorities and proactive plans are established and implemented.
- Stakeholder Relationship Establishment: Establishes relationships with stakeholders across the system to develop and implement actions to reduce risk and injury.
- Healthcare Consultation: Consults with internal stakeholders on healthcare laws, regulations, and standards, contract review, and system policies and procedures.
- Disclosure Assistance: Assists with guidance on or directly with disclosure.
- Complex Analysis Leadership: Regularly leads and conducts complex and varied analyses of issues or concepts with broad impact. Uses data to evaluate the organization's compliance with risk management goals.
- Risk Management Research: Performs research related to risk management operational issues.
- Event Investigation: Investigates events for potential liability.
- Policy and Process Updates: Ensures policies and processes reflect new developments, updated regulatory requirements, and best practice methodologies.
- Risk Management Guidance: Regularly leads and guides upper management on risk management matters, impacting the system.