WHAT DOES A CONSULTING MANAGER DO?
Updated: Jun 04, 2025 - The Consulting Manager conducts appraisals for Analysts, Associates, and Senior Associates during appraisal cycles and plays a crucial role in drafting project proposals. Marketing efforts are spearheaded by participating in promotional events and initiatives, while new business opportunities are continuously identified and developed. Expertise in the field is enhanced by developing content and sharing insights on the Firm's database, leading to efficient project planning, implementation, and administration.
A Review of Professional Skills and Functions for Consulting Manager
1. Senior Consulting Manager Duties
- Team Management: Manage the day-to-day activities of a diverse group of professionals
- Client Support: Assist the directors in the delivery of multiple client engagements
- Goal Achievement: Play a key role in ensuring department goals are met
- Training and Mentoring: Train and mentor staff in all activities related to sales and use tax
- Project Management: Project Management, Business Analysis, Facilitation across the end to end change business transformation and change life cycle
- Strategy Development: Strategy definition leading to large scale programme mobilisation and delivery
- Operating Model Design: Next-generation Operating Model design and transition
- Regulatory Compliance: Definition and implementation of industry regulation
- Digital Strategy: Digital strategy, customer journey and service design
- Process Improvement: Intelligent Automation, Org Design and Service Delivery, process simplification, digitalisation, and improvement
2. Senior Consulting Manager Details
- Client Relationship Management: Build and develop strong client relationships and expand client footprint within the Justice sector.
- Opportunity Development: Identify and develop consulting opportunities in the Justice market and take ownership of large-scale or complex consulting projects and deliverables.
- Thought Leadership: Bring thought leadership in the Quality Engineering space.
- Strategic Mindshare: Establish mindshare with strategic clients on Quality Transformation.
- Team Leadership: Work with the CD guild team and lead opportunities in the QE space.
- Integrated Offerings: Collaborate with CGs to create integrated offerings.
- Collaborative Engagement: Work in the POD model to deliver consulting engagements, collaborating with leaders/consultants from other CGs.
- Market Research: Research and stay abreast of QE trends and solutions in the marketplace.
- Workforce Training Strategy: Plan and strategize to train the QE consulting workforce on new QE practices, solutions, and tools.
- Research and Thought Leadership: Conduct research and analysis, creating thought leadership across Digital, AI, Future of Operations, and Work.
3. Consulting Manager Responsibilities
- Profit and Loss Management: Managing the profit and loss of the Country Geoconsulting Service Line activities, while supporting the overall profitability of the Country Business Line.
- Resource Management: Managing the Service Line and assigned resources to achieve optimal utilization
- Project Management: Managing a portfolio of client projects within financial budgets, whilst remaining compliant with specification and contractual programme dates
- Business Development: Actively performing client visits to develop new business which leads to profitable contracts
- Recruitment Strategy: Reviewing and initiating recruitment of Service Line staff
- Tender Strategy Support: Supporting tender strategies which span across Service Lines, in conjunction with other Service Line Managers and the Strategic Sales & Marketing Manager
- Client Relations: Ensuring that client concerns are addressed in novel ways, bringing value for both them and Fugro.
- Performance Reporting: Reporting regularly to senior management and tracking project performance
- Relationship Management: Managing client relationships and meeting budgetary objectives
- Project Evaluation: Project evaluations and results measurement
- Consultant Development: Proactively participate in the growth of consultants in the organization.
4. Consulting Manager Accountabilities
- Performance Evaluation: Conduct appraisals for Analysts, Associates, and Senior Associates during the appraisal cycle.
- Proposal Development: Play an integral role in drafting project proposals.
- Marketing Engagement: Conduct marketing efforts by attending promotional events and initiatives.
- Opportunity Development: Develop and identify new business opportunities as they present themselves.
- Knowledge Sharing: Develop content knowledge and insights related to the field and expertise and share on the Firm database.
- Project Leadership: Lead the planning and implementation of projects.
- Scope Definition: Define a project’s scope and goals and coordinate project staff.
- Timeline Management: Plan and schedule project timelines.
- Resource Management: Plan and allocate resources.
- Risk Management: Carry out risk assessments and quality assurance.
- Project Administration: Manage project administration, including all documentation.
5. Consulting Manager Functions
- Presentation Skills: Deliver formal and informal presentations both internally and externally
- Writing Skills: Produce clear, persuasive, and concisely written presentations
- Project Management: Plan and manage the delivery of quality work by leading team in an autonomous environment
- Teamwork: Act as a strong team player demonstrating excellent communication and client handling skills
- Analytical Skills: Direct the quantitative analysis, assess the depth required for each assignment, and translate the analysis into useful findings
- Consulting Skills: Play the leading role in consulting with clients to identify, clarify, and resolve complex issues critical to the Client’s strategic and operating success
- Client Communication: Present findings and recommendations during client meetings
- Relationship Management: Build productive and lasting client relationships at all levels
- Mentoring Skills: Support junior staff learning by giving personal instruction, transferring knowledge, and providing timely feedback
- Coaching Skills: Coach and act as a formal mentor to Analysts, Associates, and Senior Associates
- Development Focus: Address development of team members by identifying problems early on and providing opportunities for personal and professional growth