WHAT DOES A CAPACITY PLANNING MANAGER DO?

The Capacity Planning Manager is responsible for collecting demand forecasts to optimize resource plans, and continuously monitoring and updating these plans based on short-term and mid-term demand. Designs staffing strategies, including reskilling and outsourcing, to align with mid-term demand while leading a team of Capacity Analysts to ensure high performance and development. Manages overall resource allocation, analyzes workload and performance trends, and collaborates with HR to align recruiting efforts with business needs.

A Review of Professional Skills and Functions for Capacity Planning Manager

1. Capacity Planning Manager Duties

  • Order Analysis: Analyse weekly order intake and manage the order book to interact with facilities and business teams.
  • MPS Management: Manage and control MPS activity based on S&OP requirements.
  • KPI Reporting: Report on-time delivery KPI (past and projection).
  • Capacity Coordination: Coordinate with sites' planners the inter-regional hubs and sub-contractors capacity.
  • Supply Chain Tools Development: Develop and maintain standard global supply chain tools.
  • Management Reporting: Present results to management during steering committees.
  • Best Practices Alignment: Align best practices and associated benefits and ensure that the latest and most appropriate analysis techniques are being applied.
  • Planning Visualisations Design: Design and produce planning visualisations.
  • Workload Prioritisation: Manage and prioritise the planning workload to meet deadlines and targets and maintain the quality of service.
  • Personal Development: Take responsibility for own personal development and behaviours, maintaining and improving knowledge and skills.

2. Capacity Planning Manager Details

  • Historical Analysis: Preparing and summarizing historical analyses and reports of system configurations and usage metrics.
  • Team Collaboration: Collaborating with technical and business teams, including business analysts, application teams, project managers, and development groups.
  • Capacity Management Support: Providing capacity management support and consulting for projects.
  • Capacity Utilization Assessment: Presenting capacity utilization assessments and forecast results with stakeholders.
  • Demand Forecasting: Partnering with business and finance forecasting teams to understand business demand requirements, providing headcount, resourcing, and capacity plans ahead of time.
  • Resourcing Strategy: Building out a resourcing and capacity strategy that can flex and scale, incorporating a blend of FTE, FTC, temporary or outsourced HC.
  • Cost and Productivity Analysis: Analysing and reporting on all insights relating to cost per hire and organizational productivity.
  • Model Optimization: Optimizing future resourcing and capacity models to deliver YoY financial and efficiency improvements.
  • Financial and Business Reporting: Presenting financial and business insights to senior management.
  • Strategic Decision Support: Helping shape key strategic business decisions and operational actions.

3. Capacity Planning Manager Responsibilities

  • Sales and Operations Planning: Enterprise-wide Sales, Inventory, and Operations Planning process including development of quantitative and qualitative tools and dashboards.
  • Capacity Planning: Lead Capacity Planning process for all LEX plants including leadership of all planning resources.
  • Labor Optimization: Work closely with the Plant Managers to help ensure optimization of labor resources.
  • Coordination: Ensure plans are in coordination with customer demand, capacity limitations, material availability, current workloads, and unique customer requirements and backlog.
  • Cost Efficiency: Meet product delivery policies and provide goods and services at a favorable cost to LEX.
  • Inventory Management: Identify and anticipate inventory availability constraints across the network.
  • Functional Liaison: Liaison with functional areas to articulate inventory availability, concerns, and potential solutions.
  • Process Documentation: Work with the team to establish and document processes and monitor for control.
  • Product Introduction: Ensure the introduction of new products are planned for and released to production lines.
  • System Integrity: Ensure system integrity is maintained through the management of master data.

4. Capacity Planning Manager Accountabilities

  • Cross-functional Improvement: Lead or participate in cross-functional improvement efforts.
  • Best Practices Development: Develop best practices on daily scheduling, leveraging capacity capabilities to the fullest.
  • Make-to-Order Opportunities: Make to order opportunities, lead times, etc., that can be utilized by manufacturing locations.
  • Documentation and Training: Ensure necessary documentation and training material are in place and adherence by the scheduling team.
  • Inventory Control: Control obsolete inventories through good planning, proper accounting, write-off, and disposition.
  • Process Improvement: Participate in cross-functional process improvement teams with mapping, root cause identification, and transformation.
  • Financial Impact Understanding: Understand financial impact and provide recommendations to leadership for decisions.
  • Capacity Planning: Lead capacity planning activities, ensuring delivery against operational requirements while optimizing operational efficiency.
  • Structured Reporting: Build and implement a structured cadence and format for resourcing, capacity reporting, and insight that drives discussion and action.
  • Training and Guidance: Provide training, guidance, and assistance to colleagues to embed the importance of operational decisions being based on data and analytics.

5. Capacity Planning Manager Job Description

  • Demand Forecasting: Collect demand forecast for optimal anticipation of resource plans.
  • Resource Planning: Closely monitor and create/update resource plans depending on short-term and mid-term demand.
  • Competency Check: Check competencies supplies against mid-term demand and strategic deals in the pipe (notified R2 step).
  • Staffing Strategies: Design staffing strategies to match mid-term demand through GEC / reskilling / TA / Outsourcing plan.
  • Demand and Supply Tracking: Track demand and supply for BTO (Build to Order).
  • Account Retention: Work to implement successful account retention and defence strategies to ensure business is retained.
  • Team Leadership: Lead a team of Capacity Analysts, instilling a high-performance culture, and supporting development.
  • Resource Allocation: Manage overall resource allocation to support product growth and maintain high safety standards.
  • Data Analysis: Analyse data to review workload and performance trends, continuously looking for areas of improvement.
  • HR Collaboration: Collaborate with HR to ensure recruiting efforts match business requirements.