Job Summary: 

• Facilitate the interdisciplinary plan of care with a focus on evaluating the appropriateness of clinical care, medical necessity, admission status, level of care, and resource management.
• Coordinate activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization.
• Identify potential barriers to patient throughput and quality outcomes.
• Evaluate the psychosocial needs of patients and family support systems and coordinate appropriate discharge plans for identified patient populations.
• Act as a liaison between the facility and resources external to the organization.
• Help with the facilitation and implementation of timely discharge plans and facilitate follow-up to anticipated post-acute interventions identified in the plan of care.
• Provide crisis intervention and support to patients/family support systems.

Skills on Resume:

• Care Coordination (Hard Skills)
• Utilization Review (Hard Skills)
• Patient Throughput (Hard Skills)
• Discharge Planning (Hard Skills)
• Psychosocial Assessment (Hard Skills)
• Resource Management (Hard Skills)
• Crisis Intervention (Soft Skills)
• Interdisciplinary Communication (Soft Skills)

Job Summary: 

• Conduct dual diagnosis assessment on clients and provide appropriate treatment recommendations based on client needs.
• Develop and review treatment goals in collaboration with the client as accreditation standards require.
• Engage the client and facilitate individual, group, and family counseling services in accordance with ethical standards.
• Maintain documentation that meets medical necessity and accurately reflects the client’s engagement with service providers.
• Ensure documentation is entered into the medical record in a manner that is timely and in accordance with ethical and accreditation standards.
• Complete and submit billing for services in a manner that is timely and follows agency policy.
• Participate in site clinical staffing times and appropriately review assessment findings and recommendations with site supervisors.
• Maintain state licensure and certification.
• Conduct timely renewal to ensure there is no lapse in licensure and certification.
• Follow the policy, procedures, and workflows of Recovery Services of Northwest Ohio.
• Actively seek out supervision of the site supervisor when there are questions related to policy, procedures, and workflows.
• Meet productivity standard.

Skills on Resume:

• Dual Diagnosis Assessment (Hard Skills)
• Treatment Planning (Hard Skills)
• Individual Counseling (Hard Skills)
• Group Facilitation (Hard Skills)
• Clinical Documentation (Hard Skills)
• Medical Billing Compliance (Hard Skills)
• Licensure Compliance (Hard Skills)
• Ethical Practice (Soft Skills)

Job Summary: 

• Work directly with children and their carers using a range of knowledge, skills, and interventions in accordance with statutory responsibilities to secure positive outcomes for children.
• Build effective relationships with children, young people, and their families, enabling full participation in assessment, planning, review, and decision making.
• Effectively manage a caseload with varying degrees of complexity dependent upon skills and length of experience with appropriate supervision, guidance, and support.
• Work in accordance with national and local policies and procedures and use the law, regulatory, and statutory guidance to inform practice decisions.
• Prepare and produce a variety of high-quality professional written documentation to the required quality standards on behalf of the council.
• Work with partner agencies and represent the council at a range of meetings, proceedings, and reviews.
• Secure access to services by negotiating and challenging other professionals and organisations to provide the help required.
• Provide support based on best evidence, tailored to meet individual child and family needs, and address relevant and significant risks.

Skills on Resume:

• Child Protection Practice (Hard Skills)
• Family Assessment (Hard Skills)
• Case Management (Hard Skills)
• Statutory Compliance (Hard Skills)
• Professional Documentation (Hard Skills)
• Multi-Agency Collaboration (Hard Skills)
• Service Negotiation (Soft Skills)
• Risk Assessment (Hard Skills)

Job Summary: 

• Collaborate with Patient Care Navigators to perform pre-surgical assessments of psychosocial needs and provide ongoing support.
• Participate in pre-admission patient planning calls and collaborate with inpatient case managers to develop and execute discharge plans for surgical patients.
• Maintain relationships with referring clinics through consistent and timely communication.
• Connect patients and their families to relevant resources within the organization and in the community to address their needs.
• Provide psychiatric evaluations and produce letters of readiness for patients seeking gender affirmation surgery.
• Complete all documentation and billing of patient sessions and other patient interactions in electronic health record software.
• Maintain relationships with providers through consistent and timely communication and participation in interdisciplinary meetings as scheduled.

Skills on Resume:

• Psychosocial Assessment (Hard Skills)
• Pre-Surgical Planning (Hard Skills)
• Discharge Coordination (Hard Skills)
• Psychiatric Evaluation (Hard Skills)
• Care Navigation Support (Hard Skills)
• Community Resource Referral (Hard Skills)
• Electronic Health Records (Hard Skills)
• Interdisciplinary Communication (Soft Skills)

Job Summary: 

• Provide culturally competent behavioral health assessments to individuals, families, and groups in a community-based, in-person primary care setting.
• Collaborate closely with an integrated primary care team to support coordinated and holistic patient care.
• Promote the integration of behavioral health services within primary care practices.
• Apply established clinical protocols while exercising independent professional judgment.
• Assess behavioral health needs across varying levels of complexity and acuity.
• Develop appropriate care plans based on assessment findings and clinical standards.
• Refer patients and family members to community resources or specialized services.
• Work effectively with diverse populations, including refugees and asylees.
• Collaborate with Interpreter Services to ensure clear and culturally appropriate communication.
• Document assessments, treatment plans, interventions, and patient outcomes accurately and consistently.
• Ensure documentation meets clinical, ethical, and organizational standards.

Skills on Resume:

• Behavioral Health Assessment (Hard Skills)
• Integrated Care Coordination (Hard Skills)
• Primary Care Collaboration (Hard Skills)
• Clinical Judgment (Hard Skills)
• Care Plan Development (Hard Skills)
• Community Resource Referral (Hard Skills)
• Cultural Competence (Soft Skills)
• Clinical Documentation (Hard Skills)

Job Summary: 

• Provide direct social work services and counseling to patients and their families.
• Facilitate appropriate placements based on patient needs and care plans.
• Monitor patient adjustment following placement to ensure continuity and quality of care.
• Complete comprehensive assessments for each patient.
• Review and clearly explain available hospice services to patients and families.
• Support families by addressing financial concerns related to care and services.
• Assist families in understanding coverage options and available resources.
• Maintain effective working relationships with community agencies and partners.
• Coordinate with external organizations to support patient care needs.
• Provide education and in-service training to contract agencies to promote service quality and collaboration.

Skills on Resume:

• Social Work Services (Hard Skills)
• Family Counseling (Hard Skills)
• Placement Coordination (Hard Skills)
• Patient Assessment (Hard Skills)
• Hospice Education (Hard Skills)
• Financial Guidance (Hard Skills)
• Community Coordination (Hard Skills)
• Care Monitoring (Hard Skills)

Job Summary: 

• Provide emotional support and counseling to beneficiaries and families from intake to discharge through personalized visits.
• Coordinate care activities with families, physicians, and host nursing facility partners, such as care coordination meetings, at-risk meetings, information presentations, or meet and greets.
• Perform initial assessment of beneficiaries’ care needs and develop psychosocial recommendations for the plan of care.
• Present plan of care recommendations to the interdisciplinary team.
• Develop a comprehensive psychosocial plan based on the interdisciplinary assessment.
• Communicate appropriate psychosocial information to the interdisciplinary team regarding beneficiary and family needs.
• Assess family and caregiver needs for respite care.
• Ensure that all care is provided consistently with respect for beneficiary rights.
• Report all allegations of beneficiary abuse, neglect, and misappropriation of property in accordance with policies.
• Assess hospice beneficiary and family factors to estimate capacity to cope with terminal illness and death.
• Provide counseling services to the beneficiary and family per policies.
• Assist the beneficiary and family with financial obligations and assess appropriate resources.
• Provide support to team members, volunteers, and facility staff.
• Provide community programs concerning hospice service and related issues of illness and loss.
• Follow standard precautions and infection control procedures at all times.

Skills on Resume:

• Emotional Counseling (Soft Skills)
• Care Coordination (Hard Skills)
• Psychosocial Assessment (Hard Skills)
• Plan of Care (Hard Skills)
• Interdisciplinary Communication (Soft Skills)
• Family Support (Soft Skills)
• Abuse Reporting (Hard Skills)
• Hospice Care Support (Hard Skills)

Job Summary: 

• Evaluate medical necessity criteria for treatment and legal criteria for involuntary treatment holds.
• Complete social work assessments, provide continuous psychosocial assessment, and be actively involved in the interdisciplinary treatment planning process.
• Evaluate patient needs for discharge, including housing, funding, and outpatient treatment, and provide active discharge planning in conjunction with the treatment team and community providers.
• Provide patient and family education regarding treatment and discharge planning needs.
• Provide treatment interventions and offer individual and group treatment.
• Work with court evaluators on less restrictive orders and provide necessary information and documentation related to legal holds.
• Serve as the primary liaison to family, community supports, and community providers.
• Follow infection control policies and procedures.
• Be at risk for exposure to bloodborne pathogens.
• Follow policies and procedures as well as standards of care defined by regulating bodies.
• Understand and maintain social work standards of care requirements.

Skills on Resume:

• Medical Necessity Review (Hard Skills)
• Involuntary Hold Evaluation (Hard Skills)
• Psychosocial Assessment (Hard Skills)
• Interdisciplinary Treatment Planning (Hard Skills)
• Discharge Planning (Hard Skills)
• Patient Education (Soft Skills)
• Legal Liaison (Hard Skills)
• Clinical Compliance (Hard Skills)

Job Summary: 

• Supervise and support a caseload of five to ten families and their placements.
• Complete all required recording and reporting documentation accurately and on time.
• Work directly with children and young people to support positive outcomes.
• Promote stability and sustainability within placements through ongoing support.
• Attend meetings and liaise with professionals to safeguard children in placements.
• Contribute to care planning and decision-making to ensure positive outcomes.
• Assist with initial placement visits.
• Promote and support the development of foster carers.
• Design and deliver training programmes for foster carers.
• Represent the agency externally while promoting professional, high-quality fostering services.

Skills on Resume:

• Caseload Supervision (Hard Skills)
• Placement Support (Hard Skills)
• Child Safeguarding (Hard Skills)
• Care Planning (Hard Skills)
• Professional Liaison (Soft Skills)
• Placement Assessment (Hard Skills)
• Carer Development (Hard Skills)
• Training Delivery (Hard Skills)

Job Summary: 

• Interview patients to gather information, assess priorities, and document case activity accurately.
• Evaluate patient needs to inform appropriate care planning and interventions.
• Consult with team managers to support coordinated care delivery.
• Collaborate with statutory and voluntary agencies to ensure compliance with the patient’s treatment plan.
• Communicate with patients’ relatives to support understanding and continuity of care.
• Assist clients and families in obtaining community assistance through appropriate referrals.
• Identify and connect clients to relevant community resources and support services.
• Develop and maintain effective working relationships with community health, welfare, and social agencies.
• Explore creative and practical solutions to address individual client needs.
• Support concurrent review, discharge planning processes, social services coordination, home care, and other post-discharge needs.

Skills on Resume:

• Patient Interviewing (Hard Skills)
• Needs Assessment (Hard Skills)
• Care Planning (Hard Skills)
• Interdisciplinary Consultation (Soft Skills)
• Community Collaboration (Hard Skills)
• Family Communication (Soft Skills)
• Resource Referral (Hard Skills)
• Discharge Coordination (Hard Skills)

Job Summary: 

• Provide direct services, including treatment and case management, to veterans, service members, and their families.
• Support both service members and family systems in addressing behavioral health needs.
• Conduct clinical intake evaluations for veterans.
• Complete intake evaluations for family members when clinically indicated.
• Assess presenting concerns to inform appropriate treatment planning.
• Provide individual psychotherapy services to patients.
• Deliver couples psychotherapy to address relational and family dynamics.
• Provide family psychotherapy to support holistic care.
• Offer services through face-to-face sessions and telemental health platforms.
• Attend weekly clinical, supervision, and administrative meetings to support coordination and professional accountability.

Skills on Resume:

• Clinical Intake Evaluation (Hard Skills)
• Behavioral Health Assessment (Hard Skills)
• Treatment Planning (Hard Skills)
• Case Management (Hard Skills)
• Individual Psychotherapy (Hard Skills)
• Couples Therapy (Hard Skills)
• Family Therapy (Hard Skills)
• Telemental Health (Hard Skills)

Job Summary: 

• Assist the supervisor and the youth programs specialist in planning a balanced calendar of events and chaperone with colleagues.
• Focus event planning on education and vocational pursuits, such as college and industry tours.
• Facilitate a monthly leadership group for program youth and develop a curriculum for each meeting.
• Develop materials for individual and group programs, seminars, and panel presentations with emphasis on mental health, education, and vocational themes.
• Create and maintain a list of mental health and educational resources for clients.
• Work with parents to provide career support, including resume review, interviewing techniques, and job search strategies.
• Cultivate relationships with school entities, community agencies, entertainment industry professionals, studio teachers, and advisory committee members.
• Plan and facilitate annual events such as a studio teacher’s luncheon and participate in outreach opportunities with stakeholders.
• Engage alumni in services and conduct routine outreach to track their transition into college and vocational life.
• Maintain all client records, charting, and program-related statistics while ensuring confidentiality.
• Serve as a backup processor for unclaimed funds.

Skills on Resume:

• Youth Program Planning (Hard Skills)
• Event Coordination (Hard Skills)
• Leadership Facilitation (Soft Skills)
• Curriculum Development (Hard Skills)
• Resource Development (Hard Skills)
• Career Coaching (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Program Documentation (Hard Skills)

Job Summary: 

• Assess patients’ psychosocial status to identify post-acute care needs and potential barriers to successful community transitions.
• Evaluate social, emotional, and environmental factors that may impact discharge outcomes.
• Collaborate with the case manager, physician, and family to determine appropriate next steps in care.
• Participate in shared decision-making to support safe and effective transitions.
• Knowledgeable about human growth and development across the lifespan.
• Apply age-appropriate assessment methods and treatment considerations.
• Screen all patients on the assigned unit or service line using key indicators.
• Identify patients who require an in-depth transition planning evaluation.
• Review clinical and psychosocial data to inform screening decisions.
• Respond to all consults in a timely and efficient manner to support continuity of care.

Skills on Resume:

• Psychosocial Assessment (Hard Skills)
• Discharge Evaluation (Hard Skills)
• Transition Planning (Hard Skills)
• Interdisciplinary Collaboration (Soft Skills)
• Shared Decision Making (Soft Skills)
• Lifespan Knowledge (Hard Skills)
• Patient Screening (Hard Skills)
• Care Coordination (Hard Skills)

Job Summary: 

• Provide individual and group treatment services to court-involved and at-risk youth.
• Conduct client assessments to develop individual treatment plans with goals and objectives.
• Provide individual and group therapy using modalities such as psycho-educational and evidence-based interventions.
• Perform crisis intervention and risk assessments.
• Develop and maintain accurate and timely records for all clients, including treatment plans, weekly progress reports, and database records.
• Coordinate treatment team meetings with youth, family, and community service providers to communicate clinical issues, progress, and recommendations.
• Plan and attend trainings, meetings, conferences, and seminars.
• Provide and coordinate required services to clients and assist families.
• Transport and escort clients to essential appointments.

Skills on Resume:

• Youth Counseling (Hard Skills)
• Client Assessment (Hard Skills)
• Treatment Planning (Hard Skills)
• Group Therapy (Hard Skills)
• Crisis Intervention (Hard Skills)
• Clinical Documentation (Hard Skills)
• Treatment Coordination (Hard Skills)
• Family Support (Soft Skills)

Job Summary: 

• Develop a psychosocial assessment of the veteran in collaboration with the interdisciplinary treatment team, the veteran, and family members or significant others.
• Provide current and advanced techniques in the treatment of the veteran population.
• Understand common medications, their effects, and side effects, and be familiar with medical terminology.
• Collaborate with the interdisciplinary treatment team to share in the development of a treatment plan based on the psychosocial assessment.
• Contribute to treatment planning and set achievable goals with the veteran, family members or significant others, and outpatient mental health clinical staff.
• Facilitate discharge planning in coordination with the veteran, family, and interdisciplinary team to ensure timely and appropriate execution.
• Make rapid assessments and develop crisis management plans for admissions to mental health inpatient programs.
• Utilize multiple resource directories and existing resources to respond to crises.
• Follow protocols of the assigned mental health unit or program and the medical center during psychiatric or medical emergencies.
• Educate the veteran, family members, significant others, and the care team about available options and collaborate to determine the preferred course of action.

Skills on Resume:

• Psychosocial Assessment (Hard Skills)
• Veteran Mental Health (Hard Skills)
• Medication Knowledge (Hard Skills)
• Treatment Planning (Hard Skills)
• Goal Setting (Soft Skills)
• Discharge Planning (Hard Skills)
• Crisis Management (Hard Skills)
• Patient Education (Soft Skills)

Job Summary: 

• Work in collaboration with other team members, such as the Associate Director of Care, Registered Practical Nurses, Registered Nurses, and allied health team members, to deliver resident care based on assessed needs.
• Coordinate the resident move-in, transfer, and move-out process, including facilitation of the application process, tours, and introducing the resident/family/SDM to the care community and its operations.
• Assist and support the resident/family/SDM with adjusting to living in long-term care.
• Plan, develop, implement, and evaluate individual social work services and/or support groups to meet the identified needs of residents and families.
• Engage external resources to ensure resident social needs are met.
• Act as a support and an advocate for residents’ rights in areas such as independence and control over decision-making, managing and/or maintaining social and family connections, and conflict resolution.
• Follow up on concerns/complaints that arise in the resident home areas/neighbourhoods to ensure that they are addressed on time and achieve satisfactory outcomes.
• Support residents and families during advanced care planning and treatment plan conversations within the Social Worker/Social Services Worker scope, including funeral arrangement discussions.

Skills on Resume:

• Team Collaboration (Soft Skills)
• Resident Transitions (Hard Skills)
• Family Support (Soft Skills)
• Care Planning (Hard Skills)
• Community Resources (Hard Skills)
• Resident Advocacy (Soft Skills)
• Issue Resolution (Soft Skills)
• Advance Care Planning (Hard Skills)

Job Summary: 

• Manage the day-to-day clinical, administrative, training, and research operations of the residential ADTP.
• Oversee a program with multiple beds and maintain a consistently high occupancy rate.
• Provide services to a large number of unique Veterans annually and coordinate with an off-site contract facility for lodging, meals, transportation, and weekend clinical activities.
• Serve a complex Veteran population with challenges such as homelessness, service-connected disabilities, and co-occurring disorders.
• Provide direct and indirect administrative and professional supervision for a team of clinical and support staff.
• Serve as the Approving Official for budgetary requests related to residential care and hold authority for allocation of discretionary funds supporting the program.
• Manage designated fund control points that cover supplies, contract care, and enhancement resources.
• Foster and maintain collaborative relationships throughout the Medical Center.
• Coordinate residential clinical care programs with other services and respond to expressed needs across the Medical Center.
• Interact regularly with clinical and administrative leadership, including senior medical center executives.
• Plan, implement, and report results of program evaluations and quality improvement projects to monitor clinical effectiveness.
• Contribute significantly to maintaining compliance with accreditation standards and develop action plans for improvement.
• Ensure adherence to national and local performance measures, including timely health screenings and clinical documentation.
• Champion substance abuse performance measures through strategy development, implementation, and evaluation of improvement efforts.
• Collaborate with leadership and network-level mental health programs to develop tools for tracking performance metrics.
• Provide psycho-diagnostic services for complex patients with suspected substance use disorders using validated clinical methods.
• Consult with internal and community providers on clinical assessments and treatment planning.
• Participate in workgroups and committees to support interdisciplinary collaboration across the Medical Center.

Skills on Resume:

• Program Operations (Hard Skills)
• Veteran Services (Hard Skills)
• Clinical Supervision (Hard Skills)
• Budget Management (Hard Skills)
• Interdisciplinary Leadership (Soft Skills)
• Quality Improvement (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Substance Use Assessment (Hard Skills)

Job Summary: 

• Care for age-specific needs of the population served, as measured by completion of mandatory training and direct observation by supervisor.
• Respond to campus-wide referrals within the same working day.
• Identify significant psychosocial issues and implement appropriate social service interventions and continuing care options through data collection, analysis, and care plan development based on identified needs.
• Utilize a multidisciplinary approach to ensure continuity of care and comprehensive patient services to enhance the effectiveness of social service interventions.
• Develop and maintain positive working relationships with patients, families, physicians, nurses, and ancillary personnel to promote open communication.
• Act as a resource for patients, families, physicians, and staff regarding internal and external resources.
• Initiate team conferences to facilitate discussion and consensus regarding complex cases.
• Use crisis intervention techniques to calm, comfort, and stabilize patients and families under stress.
• Coordinate realistic referrals and continuing care plans appropriate to the patient’s needs, age, and health status.
• Inform patients, families, and responsible parties of their roles and responsibilities in the continuing care plan.
• Utilize appropriate clinical intervention skills to assist patients, families, and staff in coping based on assessed needs.
• Document services and interventions clearly and concisely in CM progress notes, multidisciplinary problem lists, and interdisciplinary education records.
• Facilitate and coordinate the timely transfer and discharge of patients with complex needs.
• Facilitate and coordinate inpatient and outpatient dialysis arrangements.
• Collaborate with clinical and medical staff to disclose medical errors to patients and families according to the patient safety plan and disclosure policy.
• Assist in developing and maintaining the electronic case management resource manual.

Skills on Resume:

• Psychosocial Assessment (Hard Skills)
• Crisis Intervention (Hard Skills)
• Care Coordination (Hard Skills)
• Multidisciplinary Collaboration (Soft Skills)
• Resource Navigation (Hard Skills)
• Discharge Planning (Hard Skills)
• Clinical Documentation (Hard Skills)
• Patient Advocacy (Soft Skills)

Job Summary: 

• Develop and implement the Caregiver Support Program within the assigned area while ensuring compliance with local facility and central office initiatives.
• Prepare reports and compile statistics for local, regional, and national use.
• Manage and control data related to program operations and evaluation of daily functioning.
• Plan, organize, and direct administrative, operational, caregiver, and Veteran activities in coordination with service leadership.
• Provide consultation on administrative and clinical aspects of the program in accordance with official directives.
• Administer and enhance information and analytical systems to evaluate service quality for caregivers, families, and Veterans.
• Develop and manage systems for tracking service activities, including visits, referrals, demographics, equipment use, and satisfaction outcomes.
• Create, implement, and evaluate clinical guidelines and protocols to ensure appropriate utilization of services.
• Engage in direct contact with caregivers and Veterans to assess stress and develop clinical treatment interventions.
• Advise and collaborate with interdisciplinary teams on caregiver-related issues across the medical center.
• Design educational tools, develop training programs, and implement education initiatives specific to caregiver needs.
• Deliver education and in-service training to employees, Veterans, families, and caregivers.
• Provide ongoing consultation and support to colleagues regarding caregiver support.

Skills on Resume:

• Caregiver Program Management (Hard Skills)
• Program Compliance (Hard Skills)
• Data Reporting (Hard Skills)
• Operations Coordination (Hard Skills)
• Clinical Consultation (Hard Skills)
• Quality Evaluation (Hard Skills)
• Caregiver Assessment (Hard Skills)
• Education Delivery (Soft Skills)

Job Summary: 

• Develop and facilitate support groups and educational programs for caregivers using face-to-face and telehealth formats.
• Distribute educational materials from national, state, and local caregiver organizations.
• Conduct clinical interventions to assess and address caregiver stress, psychiatric conditions, emotional distress, and social challenges.
• Make home visits to participants in the program, respond to calls from the national hotline, and manage general inquiries related to caregiver support.
• Provide referrals to VA medical, mental health, and other VA services, as well as external community-based and entitlement programs.
• Serve as a primary consultant on navigating complex systems involving government and community agencies for caregivers, Veterans, and families.
• Stay updated on current legislation impacting caregiver support and safety.
• Collaborate with aligned care teams and clinicians to educate staff and Veterans about caregiver issues.
• Develop a library of caregiver information for distribution in various inpatient, outpatient, and specialty care settings.
• Participate in local and state caregiver support activities to raise awareness and recognize caregivers.
• Conduct outreach presentations to community agencies, military units, Veteran Service organizations, and other groups about caregiver benefits and services.
• Promote the program through media interviews in coordination with public affairs staff.
• Coordinate annual events for National Family Caregivers Month, including promotions, educational sessions, recognition events, and support activities.
• Collect, analyze, and report program data to internal leadership and national program coordinators.

Skills on Resume:

• Caregiver Group Facilitation (Hard Skills)
• Caregiver Education (Hard Skills)
• Clinical Intervention (Hard Skills)
• Caregiver Assessment (Hard Skills)
• Resource Referral (Hard Skills)
• Systems Navigation (Hard Skills)
• Community Outreach (Soft Skills)
• Program Data Reporting (Hard Skills)

Job Summary: 

• Facilitate interventions based on assessment, family and staff requests, and appropriate timeframes.
• Facilitate the child protection process, including assessment, referral, planning, and implementation.
• Provide follow-up services and assess outcomes of interventions.
• Document assessments and interventions in the patient’s medical record in accordance with departmental standards.
• Provide comprehensive psychosocial assessments for identified patients and families.
• Develop intervention plans based on assessment findings.
• Use a range of communication skills to assist patients, families, and staff in addressing care needs and complex issues.
• Ensure effective multidisciplinary communication surrounding patient and family care.
• Educate staff about psychosocial issues that impact treatment plans.
• Organize patient care conferences when complex issues arise.
• Participate in team meetings to address general and specific patient care concerns.
• Facilitate discharge planning by collaborating with case management, nursing staff, and physicians.
• Communicate with hospital staff to ensure continuity of care.

Skills on Resume:

• Psychosocial Assessment (Hard Skills)
• Child Protection (Hard Skills)
• Intervention Planning (Hard Skills)
• Outcome Evaluation (Hard Skills)
• Clinical Documentation (Hard Skills)
• Multidisciplinary Communication (Soft Skills)
• Staff Education (Soft Skills)
• Discharge Coordination (Hard Skills)

Job Summary: 

• Advocate for patient and family needs within the hospital system.
• Identify, utilize, and recommend appropriate external resources to meet patient and family needs.
• Research suitable resources to support families in caring for children at home.
• Share relevant information with outside agencies while maintaining patient and family confidentiality.
• Maintain effective referral relationships with community agencies and professional organizations.
• Advocate for patient and family needs within the community.
• Remove complex barriers to achieving optimal patient and family outcomes.
• Intervene in situations involving patient care needs, communication challenges, or systemic issues.
• Research solutions within the hospital or community.
• Mediate conflicts and collaborate with staff.
• Assist patients, families, and staff while maintaining professional boundaries and setting appropriate limits.
• Speak up when team members display unsafe behavior or performance.
• Continuously validate and verify information for decision-making and documentation.
• Pause in moments of uncertainty and take time to resolve the situation.

Skills on Resume:

• Patient Advocacy (Soft Skills)
• Resource Navigation (Hard Skills)
• Community Referrals (Hard Skills)
• Confidential Information Sharing (Hard Skills)
• Barrier Resolution (Soft Skills)
• Conflict Mediation (Soft Skills)
• Professional Boundaries (Soft Skills)
• Clinical Judgment (Hard Skills)

Job Summary: 

• Actively promote safety for patients, families, visitors, and coworkers.
• Pay close attention to important details by practicing stop, think, act, and review.
• Meet regularly with the supervisor for supervision, prepare agendas, and discuss concerns.
• Participate in family service and clinic departmental staff meetings.
• Fulfill departmental requirements for charting, statistics, and documentation, and submit materials on time.
• Participate in performance improvement activities.
• Complete the required continuing education to maintain licensure.
• Practice according to the NASW Code of Ethics.
• Value diversity and recognize cultural and ethnic differences.
• Anticipate and respond to customer needs and ensure follow-up.
• Partner with colleagues to achieve goals and remain open to their ideas and feedback.
• Contribute to a positive work environment with flexibility and willingness to adapt.
• Identify opportunities to improve clinical and administrative processes and make sound decisions.
• Search for cost-effective methods to complete tasks and manage financial resources responsibly.

Skills on Resume:

• Patient Safety (Hard Skills)
• Ethical Practice (Hard Skills)
• Clinical Documentation (Hard Skills)
• Performance Improvement (Hard Skills)
• Cultural Competence (Soft Skills)
• Customer Focus (Soft Skills)
• Team Collaboration (Soft Skills)
• Process Improvement (Hard Skills)