SOCIAL WORKER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Dec 22, 2025 - The Social Worker has experience in providing client-centered support, conducting assessments, and coordinating services to help individuals and families navigate social, emotional, and environmental challenges. This role demands strong communication skills, crisis-intervention abilities, and a solid understanding of community resources to deliver effective advocacy and comprehensive care. The individual also possesses empathy, cultural sensitivity, and case-management expertise to build trust, develop tailored care plans, and ensure positive outcomes for diverse populations.

Essential Hard and Soft Skills for a Standout Social Worker Resume
  • Psychosocial Assessment
  • Discharge Planning
  • Care Coordination
  • Case Management
  • Treatment Planning
  • Clinical Documentation
  • Crisis Intervention
  • Resource Management
  • Behavioral Health Assessment
  • Medical Necessity Review
  • Interdisciplinary Communication
  • Patient Advocacy
  • Cultural Competence
  • Family Support
  • Ethical Practice
  • Conflict Mediation
  • Shared Decision Making
  • Professional Judgment
  • Stakeholder Engagement
  • Emotional Resilience

Summary of Social Worker Knowledge and Qualifications on Resume

1. BA in Social Work with 2 years of Experience

  • A recognised qualification as a Social Worker with CORU registration.
  • Experience working within a child and family service. 
  • Excellent knowledge of legislation within the area.
  • Good assessment, interviewing, and report writing skills.
  • Professional approach to work.
  • Flexibility in work practice.
  • Ability to apply knowledge of current research and theory in the educational field.
  • Ability to communicate clearly and concisely, both in oral and written form.
  • Ability to effectively present information and respond to questions from groups, including staff, parents, and the general public.
  • Ability to read, analyze, and interpret professional periodicals and journals, technical procedures, and governmental regulations.

2. BA in Child and Family Studies with 3 years of Experience

  • Experience providing clinical assessment for children, youth, and adults with disabilities.
  • Understanding of human development and behavior within diverse populations.
  • Ability to independently develop and implement sound case plans of action.
  • Experience balancing client-centered care coordination and the accompanying administrative documentation.
  • Familiarity with implementing program regulations.
  • Superior organizational skills to manage a large caseload and related documents.
  • Proficient in computer skills to use several independent database systems as well as Microsoft Excel and Word.
  • Ability to quickly learn and adopt new technology, policies, and procedures.
  • Excellent writing/documentation skills.
  • Fluency in Spanish, Tagalog, Vietnamese, Farsi, or Russian.

3. BA in Criminology and Justice Studies with 6 years of Experience

  • Current registration as a Social Worker with the Australian Health Practitioner Regulation Agency (AHPRA).
  • Have the highest levels of personal integrity and ethical behaviour.
  • Demonstrated experience in working as part of a multi-disciplinary team in the provision of services and programs within a correctional, welfare, or institutional setting.
  • Experience in group facilitation, ideally dealing with complex mental and behavioural issues.
  • Comprehensive knowledge and understanding of a Social Worker's ethical and legal obligations and professional accountability
  • Comprehensive knowledge and understanding of contemporary correctional concepts, principles, and practices.
  • Strong verbal and written communication skills.
  • Ability to establish and maintain effective working relationships with students, parents, staff, and the community.
  • Ability to work independently, prioritize tasks, and manage several projects simultaneously.

4. BA in Community Development with 4 years of Experience

  • Eligibility for the Australian Association of Social Workers (AASW), including the ability to demonstrate a practical application of the AASW Code of Ethics.
  • Proven ability to work independently and to establish effective collaboratively working relationships within a multi-disciplinary team and interagency networks.
  • Consistently demonstrate behaviours that reinforce the CORE Values of the organisation - Collaboration, Openness, Respect and Empowerment.
  • Well-developed interpersonal, written, and verbal communication skills.
  • Ability to communicate with internal and external stakeholders.
  • Committed to participation in professional development and quality improvement activities.
  • Skills and knowledge in the provision of service to consumers, carers, and families requiring assessment, counselling, crisis management, case management, advocacy, intervention, appropriate referral, and discharge planning.
  • Demonstrated ability to prioritise and manage workload demands, meet deadlines, and complete activities.
  • Computer literacy and the ability to use health information systems.

5. BA in Educational Psychology with 5 years of Experience

  • LMHC, LCSW, or LICSW. 
  • Previous experience working in a school setting.
  • Experience evaluating student skills and writing reports to interpret/summarize findings. 
  • Strong collaborative, teaching, coaching, and leadership skills to support student programming and work in a team setting. 
  • Strong problem-solving skills to support student success.
  • Strong data-collection skills to help inform decisions for students. 
  • Strong verbal and written communication skills. 
  • Strong organizational skills to balance the demands of a multi-tasking position. 
  • A proactive and solution-focused approach to meeting student needs.
  • Knowledge of specialized content area as well as any related laws and procedures.
  • Ability to consistently collaborate with colleagues through shared planning and/or informal conversation to analyze student performance and development.
  • Ability to plan appropriate interventions at the classroom or school level.
  • Ability to regularly provide advice and expertise to general education teachers and the school community to support the creation of appropriate and effective academic, behavioral, and social/emotional learning experiences for students.
  • Experience with computers and related software, including Google and MS.

6. BA in Human Services with 2 years of Experience

  • Previous social work experience.
  • Per the National Agreement, current KP Coalition employees have this experience requirement waived.
  • Licensed Social Work Associate & Independent Clinical (Washington), Licensed Advanced Social Worker License (Washington), or Licensed Independent Clinical Social Worker (Washington)
  • Care coordination experience in managed care systems, in-/outpatient settings, skilled nursing or long-term care facilities.
  • Knowledge of social case management, conflict resolution, and team building practices.
  • Familiarity with Microsoft Office.
  • Familiarity with electronic charting.
  • Excellent written and verbal communication skills.
  • Demonstrated success as part of a multi-disciplinary team and commitment to diversity.

7. BA in Gerontology with 3 years of Experience

  • Knowledge of community resources for clients who are aging and who have disabilities.
  • Experience and interest in providing care to older adults.
  • Case management and community-based service delivery experience.
  • Knowledge of community resources and the aging process.
  • Knowledge of safety issues when working with at-risk clients.
  • Experience conducting in-home visits.
  • Bilingual in Russian, Spanish, or Farsi.
  • Excellent networking, advocacy, and public speaking skills.
  • Ability to function independently and with flexibility.
  • Experience with Electronic Health Records systems.
  • Must be computer literate in MS Office applications (Word, Excel, and Outlook).
  • Demonstrated ability to work in an interdisciplinary community setting, maintaining appropriate professional boundaries.
  • Culturally sensitive and non-judgmental in working with a multicultural client population.

8. BA in Social Policy with 1 year of Experience

  • Experience in Social Work.
  • Prior experience in child protection.
  • Must be eligible for registration with the PEI Social Work Registration Board and for delegation under the PEI Child Protection Act.
  • Excellent oral and written communication skills.
  • Ability to write reports and correspondence.
  • Can use reasoning ability to evaluate information and determine/recommend an appropriate course of action.
  • Can define problems, collect data, establish facts, and draw valid conclusions.
  • Can use professional literature, evidence-based research, and continuing education content to make practice decisions.
  • Willing to plan, coordinate, conduct, and participate in ongoing professional and staff development.

9. BA in Psychology with 4 years of Experience

  • LMSW and/or LCSW.
  • Experience in providing case management support to individuals, families, and/or older adults.
  • Demonstrated knowledge of resources and entitlements for families and individuals.
  • Experience, compassion, and ease in working with the older adult population.
  • Knowledge of age-related cognitive and mental impairments.
  • Knowledge of risk factors experienced by families, including homelessness, intimate partner violence, and substance abuse.
  • Committed to a high level of customer service and the ability to interact with families of diverse religious, cultural, and social backgrounds.
  • Familiarity with the Lower Manhattan community.
  • Excellent assessment, crisis intervention, and follow-up skills.
  • Excellent interpersonal skills and strong written and verbal communication skills.
  • Ability to multitask and professionally and courteously handle challenging situations.
  • Proficiency in Microsoft Office and experience with database systems.
  • Ability to maintain confidentiality of records and information and operate in a deadline-driven environment.
  • Willingness to work as a member of an interdisciplinary team.

10. BS in Clinical Social Services with 2 years of Experience

  • Must be a Licensed Clinical Social Worker (LCSW).
  • Must have mobility to work with a community-based caseload.
  • Ability to maintain assigned community and home-based services.
  • Ability to work effectively with diverse individuals and groups.
  • Proven ability to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls.
  • Proven ability to occasionally stand, bend, stretch, stoop, kneel, and crouch.
  • Have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.
  • Proven ability to occasionally lift and/or move up to 25 pounds.
  • Insightful, motivated, resourceful, and curious.

11. BA in Health and Social Care Management with 3 years of Experience

  • Must possess any certifications/licensures as required by the State of employment to practice in long-term care.
  • Supervised social work experience in a health care setting.
  • Experience working directly with individuals.
  • Certification such as Geriatric Case Management, Hospice & Palliative Care, Gerontology, Clinical Social Work, Health Care, Nephrology, Mental Health, and/or Substance Abuse. 
  • Fluency in Spanish.
  • Excellent interpersonal, written, and verbal communication skills.
  • Highly organized, resourceful, and solutions-oriented.
  • Adept at using technology and documenting in an electronic system.
  • Ability to build strong relationships/trust.
  • Adaptable to changing needs and demands.

12. BS in Health Sciences with 4 years of Experience

  • Working experience in Social Work.
  • Ability to interview, assess, organize, and problem solve.
  • Ability to identify appropriate community resources on assigned caseload and to work collaboratively with patients, families, multidisciplinary team, and community agencies to achieve desired patient outcomes.
  • Proven ability to analyze data and familiar with PC.
  • Exposure and/or experience in pre-acute and post-acute care, as well as community resources.
  • Ability to work independently with minimal supervision, as well as to develop collaborative relationships with physicians, families, patients, interdisciplinary team, and other community agencies.
  • Ability to analyze, develop, and manage change, to integrate Continuous Quality Improvement principles for service and organization work improvements.
  • Ability to work with people of all social, economic, and cultural backgrounds.
  • Be flexible, open-minded, and adaptable to change.
  • Ability to connect patients and families with necessary services, both inside and outside the HFHS.
  • Current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources.
  • Must demonstrate patience and tact when dealing with patients, families, and other staff.

13. BA in Urban Social Studies with 5 years of Experience

  • Experience providing direct services to very low-income populations in urban settings.
  • Experience providing direct services to individuals with substance use and mental health issues and/or individuals with co-occurring disorders.
  • Experience linking individuals to agencies to meet their medical, mental health, and other service needs.
  • Experience working within a Harm Reduction Model.
  • Experience working in a Permanent Supportive Housing setting.
  • Experience providing housing stabilization, housing retention, and eviction prevention services.
  • Knowledge of and sensitivity to issues of homelessness.
  • Ability to handle a variety of tasks simultaneously.
  • Computer proficiency - Microsoft Word.
  • Excellent crisis intervention skills.
  • Initiative and creativity, with attention to detail.
  • Excellent organizational and time management skills.
  • Demonstrated capacity to work with a culturally diverse, low-income population.
  • Ability and willingness to maintain confidentiality.

14. BA in Social Services Administration with 2 years of Experience

  • Background in Social Work with North Carolina Certification. 
  • Professional experience in a hospital or health-related setting. 
  • Experience with Word and Outlook. 
  • Must adhere to the National Association of Social Workers Code of Ethics.
  • Experience working in an office-type setting, with extensive walking throughout the facility.
  • Proven ability to prolonged periods of sitting reviewing medical records, documentation.
  • Proven ability to do repetitive wrist motion and occasional lifting of 10-20 pounds. 
  • Frequent verbal and written communication in English.
  • Intact sight and hearing with or without assistive devices. 
  • Able to handle a fast-paced environment, moving independently from one location to another.

15. BA in Disability Studies with 5 years of Experience

  • Current registration and good standing with the Ontario College of Social Workers and Social Service Workers.
  • Ability to provide coverage in Critical Care and across the organization.
  • Experience working with renal patients in a healthcare setting.
  • Demonstrated knowledge of community resources, including organizations such as the Kidney Foundation.
  • Membership in the Canadian Association of Nephrology Social Workers.
  • Strong knowledge and experience working with relevant legislation, including the SDM Act, Power of Attorney, and Consent and Capacity legislation.
  • Understanding of the psychosocial impact of chronic illness on patients and their families.
  • Experience or familiarity with Nephrocare and Ontario Renal Network guidelines.
  • Excellent verbal and written communication skills with strong interpersonal abilities.
  • Proven ability to work effectively as part of a multidisciplinary healthcare team.
  • Willingness and ability to conduct home visits.
  • Strong organizational skills with the ability to prioritize workload effectively.
  • Demonstrated critical thinking, problem-solving skills, reliable attendance, and punctuality.
  • Basic computer proficiency.

16. BS in Behavioral Health with 4 years of Experience

  • Social services experience in a hospital system setting.
  • Licensed Master Social Worker (LMSW) license in the State of Texas.
  • Case Management-related Certification, i.e., Certified Case Manager (CCM), American Case Management Association - Accredited Case Manager (ACMA-ACM), National Board for Case Management - Accredited Case Manager (NBCM-ACM), or Licensed Clinical Social Worker (LCSW).
  • Skills and competencies to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations.
  • Sufficient proficiency in speaking, reading, and writing the English language.
  • Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles.
  • Knowledge of community resources and health care, financial and payer issues, and eligibility for state, local, and federal programs.
  • Can maintain individual competencies around critical Social Work functions, including payor rules and regulations, psycho-social assessments, and discharge planning methods.
  • Ability to work independently and exercise sound judgment in interactions with physicians, payors, patients, and their families.
  • Well-versed in computer skills of the entire Microsoft Office Suite (Access, Excel, Outlook, PowerPoint, and Word).
  • Strong critical thinking, collaboration, negotiation, and mediation skills.
  • Good time management and prioritization skills.

17. BA in Applied Social Sciences with 6 years of Experience

  • Clinical skills in biopsychosocial assessment and clinical interventions, including crisis intervention, intervention with patient/family behavioral issues, grief counseling, supportive counseling, adjustment to illness, life review/end of life support, behavioral change therapy, motivational interviewing, short-term family counseling, and group facilitation.
  • Collaboration skills and the ability to work effectively on a team.
  • Skills in patient and family advocacy.
  • Knowledge of transitions of care and community resources.
  • Knowledge of post-cute levels of care and resource needs for discharge planning
  • Knowledge of child, elder, and dependent adult abuse, crimes against persons reporting requirements, and other significant regulations affecting clinical social work practice (e.g., Tarasoff, patient confidentiality).
  • Knowledge of behavioral health and the skills to assess mental health functioning, high-risk behaviors, depression, anxiety, or other psychiatric conditions impacting hospitalization or transitions of care.
  • Knowledge of suicidal behavior, and the skills necessary to assess lethality, and to develop and implement an appropriate plan of care.
  • Knowledge of substance use and the skills to assess the level of addiction, motivation for change, and to develop and implement an appropriate plan of care.
  • Knowledge and understanding of the influence of cultural and spiritual values in social work practice.
  • Knowledge and skills necessary to provide psychosocial care appropriate to the age-specific needs of newborns, children, adolescents, adults, and elders.
  • Knowledge of palliative care, goals of care discussions, and the psychosocial needs of the patient and family at end-of-life.
  • Knowledge of bioethics and legal issues impacting patient care.
  • Demonstrated ability to effectively communicate, both verbally and in writing.
  • Good interpersonal and organizational skills to work effectively in a fast-paced environment with rapidly changing priorities and competing demands.
  • Proficient in using a computer to accurately enter and extract data, send and receive email, calendar appointments, and use task lists, as well be using a variety of computer software programs.
  • Knowledge of local county/state/federal resources for at-risk populations.
Relevant Information
Clinical Social Worker Skills, Experience, and Job Requirements
Hospice Social Worker Skills, Experience, and Job Requirements