Job Summary: 

• Prepare and package orders for e-commerce delivery
• Ensure product is accurate
• Help with inventory controls and tracking
• Pull prescription drugs for labeling and packaging
• Fill each order properly
• Maintain production and quality goals

Skills on Resume: 

• Order Packaging (Hard Skills)
• Product Verification (Hard Skills)
• Inventory Tracking (Hard Skills)
• Prescription Pulling (Hard Skills)
• Order Accuracy (Soft Skills)
• Quality Maintenance (Soft Skills)
• Production Goals (Soft Skills)
• E-commerce Fulfillment (Hard Skills)

Job Summary: 

• Fills medication carts under the direct supervision of a pharmacist
• Prepares IV piggyback medications under the direct supervision of a pharmacist
• Orders, unpacks and stores supplies, verifies items received against invoices and stores perishables in refrigerators
• Delivers supplies and medicines to various departments
• Fills floor stock requests
• Produces labels via computer for requested medications
• Compiles outdated medications through monthly inspection of the Pharmacy, and returns to the appropriate vendor
• Performs Quality Improvement activities as directed

Skills on Resume: 

• Filling Medications (Hard Skills)
• IV Preparation (Hard Skills)
• Inventory Management (Hard Skills)
• Supply Delivery (Hard Skills)
• Stock Handling (Hard Skills)
• Label Production (Hard Skills)
• Medication Auditing (Hard Skills)
• Quality Improvement (Soft Skills)

Job Summary: 

• Receives and checks in medication and supplies by packing slip/purchase order/or invoice
• Maintains records of all prepackaged and compounded medications in accordance with all local and federal regulatory agencies
• Assists the Pharmacist in the prompt and accurate processing of physicians' orders to facilitate printing of medication/sterile products labels and reports for patient care
• Accurately compounds and dispenses sterile products by following Aseptic compounding of sterile products in compliance with USP Chapter 797 and established policies and procedures
• Performs proper documentation of compounding of sterile preparations batched for single or multiple patient usage
• Ensures medications/sterile products are prepared as scheduled, checked by a pharmacist and delivered accurately on a timely basis
• Assists the Pharmacist in the dispensing of medications and controlled drugs to automated dispensing systems (i.e., Pyxis)
• Ensure that medication pick, refill and delivery through automated dispensing systems is done accurately, timely and according to established schedules and guidelines

Skills on Resume: 

• Medication Receiving (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Order Processing (Hard Skills)
• Sterile Compounding (Hard Skills)
• Batch Documentation (Hard Skills)
• Timely Preparation (Soft Skills)
• Drug Dispensing (Hard Skills)
• Automated Systems (Hard Skills)

Job Summary: 

• Comply with all applicable government regulations, Hennepin County and NorthPoint Health and Wellness Center policies, procedures, and professional standards for patient care protocols
• Participate in training, educational and professional programs
• Review professional literature on an ongoing basis to maintain pharmacy knowledge, competency, and certification
• Perform activities related to the preparation and dispensing of drugs and other pharmaceutical supplies to patients under the supervision of the pharmacist
• Develop technical knowledge and competency of products/services provided by the pharmacy to provide information and assist patients and clinic staff
• Distribute medications or documents to patients at pharmacy point-of-sale windows based on established pharmacy procedures
• Assist with the implementation of the quality improvement program to meet the organization's and accreditation standards

Skills on Resume: 

• Regulation Compliance (Hard Skills)
• Professional Development (Soft Skills)
• Literature Review (Hard Skills)
• Drug Preparation (Hard Skills)
• Technical Competency (Hard Skills)
• Patient Assistance (Soft Skills)
• Medication Distribution (Hard Skills)
• Quality Improvement (Soft Skills)

Job Summary: 

• Responsible for handling inbound calls, with the ability to determine needs and provide one-call resolution
• Create and complete accurate referrals and applications and keep updated on policy or procedural changes
• Manage the workload of inbound faxes
• Investigate and resolve patient/physician inquiries and concerns promptly
• Enter detailed information into the company's proprietary software while conversing via telephone
• Place outbound phone calls for patient follow-ups, confirmations or to obtain missing information
• Mail out appropriate documents to physician offices
• Interact with the patient referral sources to process new applicants
• Follow up with other internal team members regarding next steps
• Communicate with external constituents including physician offices and pharmacies
• Identify, document and submit Adverse Events during customer contact or via received documentation

Skills on Resume: 

• Call Handling (Soft Skills)
• Referral Processing (Hard Skills)
• Fax Management (Hard Skills)
• Inquiry Resolution (Soft Skills)
• Data Entry (Hard Skills)
• Outbound Communication (Soft Skills)
• Document Mailing (Hard Skills)
• Adverse Reporting (Hard Skills)

Job Summary: 

• Preparing medications for patients
• Receiving and verifying orders
• Processing and filling prescriptions
• Completing patient paperwork related to the filling of a prescription
• Restocking shelves and maintaining inventory
• Calling MD offices for prescription requests
• Maintaining a safe and clean pharmacy by complying with procedures, rules, and regulations

Skills on Resume: 

• Medication Preparation (Hard Skills)
• Order Verification (Hard Skills)
• Prescription Filling (Hard Skills)
• Paperwork Completion (Hard Skills)
• Inventory Maintenance (Hard Skills)
• Physician Calling (Soft Skills)
• Safety Compliance (Hard Skills)
• Pharmacy Cleanliness (Soft Skills)

Job Summary: 

• Organize and assemble medication reconciliation and review for transitions of care
• Research drug information and maintain patient confidentiality
• Accurate drug data entry into the electronic medical record
• Assess member eligibility and drug claims data
• Assist with reporting and report development
• Collaborate with the OptumCare team and program members outside OptumCare

Skills on Resume: 

• Medication Reconciliation (Hard Skills)
• Drug Research (Hard Skills)
• Data Entry (Hard Skills)
• Eligibility Assessment (Hard Skills)
• Claims Review (Hard Skills)
• Report Development (Hard Skills)
• Team Collaboration (Soft Skills)
• Confidentiality Compliance (Soft Skills)

Job Summary: 

• Prepare medication and other healthcare products for patients
• Measure the dosage of drugs according to prescription orders
• Process prescriptions using computer software
• Label and record dosage information
• Monitor storage and inventory of medications and supplies
• Assist Specialty Pharmacy operations and client services for the department including customer/patient services, 
• Manage materials, benefits coordination, and pharmacy dispensing to meet or exceed pharmacy and organization operational and financial objectives
• Coordinate with internal and external entities to optimize services, financial and operational objectives of Specialty Pharmacy related to day-to-day operations
• Coordinate with Pharmacy Benefits Managers (PBMs), drug manufacturers and others to obtain access to specialty pharmacy medications, including financial assistance
• Maintain manual and/or automated system(s) to document clinical and administrative information related to interactions with providers, patients and payers

Skills on Resume: 

• Medication Preparation (Hard Skills)
• Dosage Measurement (Hard Skills)
• Prescription Processing (Hard Skills)
• Label Recording (Hard Skills)
• Inventory Monitoring (Hard Skills)
• Benefits Coordination (Soft Skills)
• Operational Support (Soft Skills)
• PBM Coordination (Hard Skills)

Job Summary: 

• Maintains drug and department supplies at appropriate levels
• Maintains appropriate licensure requirements, continuing education requirements, competency requirements, and updates knowledge base and skills regularly
• Works with the pharmacist to provide accurate and timely medications to patients
• Performs general Pharmacy tasks related to medication control, delivery, and processing
• Accurately and efficiently performs computer functions according to department policies
• Maintains areas used for the preparation, dispensing, and storage of drugs
• Perform medication histories under the direction of a Pharmacist
• Site-based operational activities and preparation of medications

Skills on Resume: 

• Supply Maintenance (Hard Skills)
• Licensure Compliance (Hard Skills)
• Medication Delivery (Hard Skills)
• Medication Control (Hard Skills)
• Computer Proficiency (Hard Skills)
• Area Maintenance (Soft Skills)
• Medication Histories (Hard Skills)
• Operational Preparation (Hard Skills)

Job Summary: 

• Take inbound calls or make outbound calls to members or providers
• Data entry of prescriptions
• Answer questions and resolve issues regarding mail-order pharmacy inquiries
• Interact with physicians' offices, hospitals, and members
• Meet metrics set by the department
• Facilitate positive service and pharmaceutical outcomes
• Fill prescriptions in the warehouse

Skills on Resume: 

• Call Handling (Soft Skills)
• Prescription Entry (Hard Skills)
• Issue Resolution (Soft Skills)
• Provider Interaction (Soft Skills)
• Metric Achievement (Soft Skills)
• Service Facilitation (Soft Skills)
• Prescription Filling (Hard Skills)
• Warehouse Operations (Hard Skills)

Job Summary: 

• Receives and responds to prescription requests and inquiries from all communication venues, e.g., phone, Telephone Encounter, department e-mail box or fax
• Verifies the validity of prescription requests received
• Prepares and fills prescriptions accurately and efficiently, following the standard organization protocol
• Exhibits excellent customer service skills while providing complete and accurate information to all internal and external customers
• Compiles and reports data for ongoing key performance indicators and summarizes and presents findings to departmental leadership
• Notifies the manager of trends observed
• Adheres to assigned schedule and quality metrics
• Provides clerical and/or administrative support to clinical staff and managers for special studies, projects and reports
• Contributes to team effort by accomplishing related tasks

Skills on Resume: 

• Prescription Response (Hard Skills)
• Request Verification (Hard Skills)
• Accurate Filling (Hard Skills)
• Customer Service (Soft Skills)
• Data Reporting (Hard Skills)
• Trend Identification (Soft Skills)
• Schedule Adherence (Soft Skills)
• Administrative Support (Soft Skills)

Job Summary: 

• Assists the pharmacist in organizing the pharmacy workload
• Performs prescription/order data entry, generates prescription labels, compounding documents and delivery slips under the direct supervision of a pharmacist
• Compounds and otherwise prepares pharmaceuticals, supplies and equipment under the direct supervision of a pharmacist as allowed by state and federal law and in accordance with USP 797, company policies and accrediting entity standards
• Cleans, tests, maintains and tracks pumps and other infusion equipment 
• Performs and records various quality control activities including air sampling, bacterial counts, and Steri-Testing
• Reports all “positive” results to the pharmacy supervisor immediately
• Ensures the clean room suites and related equipment are cleaned and maintained per organizational policy and procedure, USP 797, USP 800 and state and federal regulations
• Proactively manages patients' medication/supply/equipment inventory needs by communicating with the patient or the responsible party before filling anticipated needs
• Maintains refill/follow-up schedule/calendar

Skills on Resume: 

• Workload Organization (Soft Skills)
• Data Entry (Hard Skills)
• Pharmaceutical Compounding (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Quality Control (Hard Skills)
• Result Reporting (Soft Skills)
• Cleanroom Compliance (Hard Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Enter patient and order information into the pharmacy system
• Provide quality customer service to patients, providers and local pharmacies
• Collect, organize, and evaluate patient information
• Receive prescriptions sent electronically from doctors’ offices
• Receive written prescriptions or refill requests and verify that the information is complete and accurate
• Establish and maintain patient profiles, including lists of medications taken by individual patients
• Process new and refill prescriptions
• Accept customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices where permitted by state law
• Communicate with patients, providers and pharmacies by telephone
• Transfers calls from providers to the pharmacist
• Perform other tasks assigned while working in a fast-paced environment
• Process and submit insurance claims to all customers
• Analyze and verify all dates of service, billed amounts, and client data for completeness and accuracy
• Research missing and incomplete information resulting in billing errors and denials
• Address insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists

Skills on Resume: 

• Data Entry (Hard Skills)
• Customer Service (Soft Skills)
• Patient Evaluation (Hard Skills)
• Prescription Verification (Hard Skills)
• Profile Maintenance (Hard Skills)
• Phone Communication (Soft Skills)
• Insurance Processing (Hard Skills)
• Billing Resolution (Soft Skills)

Job Summary: 

• Maintains the ordering and stocking of medications and supplies in the clinic
• Prepares and mixes medications under the supervision of the Head Nurse, RN
• Coordinates with drug sales representatives and pharmaceutical companies to obtain samples, teaching aids, and compassionate drugs
• Acts as liaison between Physicians, Nursing, Pharmacy Supervisor and Purchasing in obtaining special order medications
• Pick up drug orders at the nursing station(s) and prepare medications under the supervision of the pharmacist on shift
• Deliver the appropriate quantities of the medication to the correct patient area(s)
• Assist with accurate billing and crediting of patient medications
• Maintain drugs in the pharmacy in accordance with the Drug Formulary, to include ordering, receiving, storing and filling out all necessary paperwork
• Monitor doses administered according to the Medication Administration Record on the narcotics sign-out record
• Maintain all forms and reports necessary for the control of narcotics and other controlled substances

Skills on Resume: 

• Medication Stocking (Hard Skills)
• Medication Mixing (Hard Skills)
• Vendor Coordination (Soft Skills)
• Physician Liaison (Soft Skills)
• Order Preparation (Hard Skills)
• Medication Delivery (Hard Skills)
• Billing Assistance (Hard Skills)
• Controlled Monitoring (Hard Skills)

Job Summary: 

• Receive customer prescriptions, gather all necessary information, and ensure completeness of information
• Maintain patient and drug information files
• Check pharmaceutical products prepared by another regulated pharmacy technician or by unregulated pharmacy personnel
• Confirm the accuracy and completeness of pharmaceutical products prepared for release
• Preparation of prescription labels, affixing prescription and auxiliary labels to the prescription container
• Reconciling accounts and collecting outstanding monies from patients
• Retrieving, counting, pouring, weighing, measuring, mixing and reconstitution of medications
• Price prescriptions, prepare receipts, invoices, letters, memos, and general filing
• Stock medications and related supplies, rotate and monitor stock
• Maintaining a perpetual inventory system in Kroll
• Maintain customer privacy and confidentiality

Skills on Resume: 

• Prescription Intake (Hard Skills)
• Record Maintenance (Hard Skills)
• Product Checking (Hard Skills)
• Accuracy Confirmation (Hard Skills)
• Label Preparation (Hard Skills)
• Account Reconciliation (Soft Skills)
• Medication Handling (Hard Skills)
• Stock Management (Hard Skills)

Job Summary: 

• Help manage pharmaceutical stock while ensuring a safe and clean pharmacy
• Follow policies and procedures, prepare reports and maintain records of physician orders and prescriptions
• Calculate needed quantities and prepare labels
• Organize and assemble medications for the lead pharmacist to dispense and check, double-check, and then check again for accuracy
• Help answer questions and requests, both in person and by phone, and handle all the transaction-related steps of any purchases made
• Performs packaging, manipulative, repetitive, and other non-discretionary tasks
• Removes drugs from stock
• Counts, pours and mixes pharmaceuticals
• Places products in containers and affixes labels onto containers
• Performs packaging and repackaging tasks

Skills on Resume: 

• Stock Management (Hard Skills)
• Policy Compliance (Hard Skills)
• Quantity Calculation (Hard Skills)
• Medication Assembly (Hard Skills)
• Customer Assistance (Soft Skills)
• Packaging Tasks (Hard Skills)
• Medication Handling (Hard Skills)
• Label Affixing (Hard Skills)

Job Summary: 

• Selects drugs from stock for preparation
• Counts, pours, or mixes pharmaceuticals
• Places pharmaceutical products in appropriate containers and affixes labels to containers
• Manages drug inventory for expired pharmaceuticals that must be returned to the manufacturer and for drug recalls
• Manages replenishment of drug inventory to ensure adequate drug supplies
• Packages orders for shipment in accordance with CVS Health guidelines
• Ships orders via appropriate shipping method
• Conducts physical inventory and cycle counts
• Performs ancillary duties to support all fulfillment functions

Skills on Resume: 

• Drug Selection (Hard Skills)
• Medication Mixing (Hard Skills)
• Label Application (Hard Skills)
• Expired Management (Hard Skills)
• Inventory Replenishment (Hard Skills)
• Order Packaging (Hard Skills)
• Order Shipping (Hard Skills)
• Cycle Counting (Hard Skills)

Job Summary: 

• Enter prescriptions into the pharmacy filling system with a high degree of accuracy and efficiency
• Aid in the onboarding of new customers, including prescription transfers and account setup
• Provide support for customers, taking the time needed to understand each unique customer's situation
• Analyze and monitor claims against fraud, waste and abuse related to network pharmacies
• Investigates, reviews and analyzes claims data applying knowledge of pharmacy policy and practice and data mining techniques 
• Determine details of fraudulent, erroneous, or abusive billing activity on the Real Time Application System and various reports
• Identify and document fraudulent or erroneous activities determined as a result of their work

Skills on Resume: 

• Prescription Entry (Hard Skills)
• Customer Onboarding (Soft Skills)
• Customer Support (Soft Skills)
• Claims Monitoring (Hard Skills)
• Data Analysis (Hard Skills)
• Fraud Detection (Hard Skills)
• Billing Review (Hard Skills)
• Activity Documentation (Hard Skills)

Job Summary: 

• Communicate with patients by telephone and take refill requests from patients
• Transfer calls from providers to the pharmacist
• Request the transfer of existing customer prescriptions
• Transcribe verbal prescriptions from external pharmacies
• Manage daily logs and collaborate with the team to prioritize workload
• Work with the ongoing support team to enter appropriate drug, drug dose, time, instructions and prescriber information into the pharmacy filling system
• Communicate with providers to obtain new prescriptions and follow up on patient-related inquiries

Skills on Resume: 

• Patient Communication (Soft Skills)
• Call Transfer (Soft Skills)
• Prescription Transfer (Hard Skills)
• Verbal Transcription (Hard Skills)
• Log Management (Soft Skills)
• Data Entry (Hard Skills)
• Provider Communication (Soft Skills)
• Workload Prioritization (Soft Skills)

Job Summary: 

• Perform all duties within the area of responsibility and meet all the requirements of the Inpatient Pharmacy Technician
• Reads hospital charts, i.e., physician orders and standard medical abbreviations and terminology
• Prepares patient medication profiles from physician orders
• Work effectively under the direction of licensed pharmacists in a high-volume pharmacy
• Interact effectively with patients and coworkers in a courteous manner
• Stands for long periods of time and effectively communicates with coworkers, nursing personnel, and patients
• Functions as a team player with Pharmacy, Home Health, Nursing and providers

Skills on Resume: 

• Order Reading (Hard Skills)
• Profile Preparation (Hard Skills)
• Pharmacy Support (Hard Skills)
• High-Volume Workflow (Soft Skills)
• Patient Interaction (Soft Skills)
• Effective Communication (Soft Skills)
• Team Collaboration (Soft Skills)
• Chart Interpretation (Hard Skills)

Job Summary: 

• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations
• Assist the pharmacist in filling prescription items, as permitted by the state board of pharmacy
• Work daily with Leadership to ensure the right medications are put in the right packets
• Run automated machinery required to pre-sort and package medications
• Fill exception trays with appropriate medication
• Transition orders through different workflow stages from initial dispense through quality control
• Count and fill prescription vials and affix labels on bulk prescription items
• Pack and ship completed orders including printing and affixing appropriate labels on the dispenser, shipping boxes
• Sort and triage the right boxes to ship at the right time
• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing
• Clean and help maintain equipment and work areas
• Package medications for dispensing and for delivery

Skills on Resume: 

• Pharmacy Safety (Hard Skills)
• Prescription Assistance (Hard Skills)
• Medication Accuracy (Soft Skills)
• Machine Operation (Hard Skills)
• Exception Filling (Hard Skills)
• Workflow Management (Soft Skills)
• Order Packing (Hard Skills)
• Shipping Coordination (Hard Skills)