PHARMACY TECHNICIAN SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Updated: Dec 18, 2025 - The Pharmacy Technician delivers strong technical accuracy to support efficient prescription processing, medication preparation, and inventory management. This role requires effective communication skills to enhance collaboration with pharmacists, providers, and patients during daily operations. The technician also ensures strict adherence to safety standards to maintain compliance and a clean, organized, high-quality pharmacy environment.

Essential Hard and Soft Skills for a Pharmacy Technician Resume
  • Medication Preparation
  • Prescription Processing
  • Inventory Management
  • Data Entry
  • Sterile Compounding
  • Order Packaging
  • Medication Dispensing
  • Label Production
  • Regulatory Compliance
  • Drug Research
  • Customer Service
  • Communication
  • Team Collaboration
  • Problem Resolution
  • Time Management
  • Quality Improvement
  • Work Prioritization
  • Metric Achievement
  • Confidentiality Compliance
  • Service Facilitation

Summary of Pharmacy Technician Knowledge and Qualifications on Resume

1. BA in Biology with 2 years of Experience

  • Working experience in customer service 
  • Must have PTCB Certification
  • High level of professionalism
  • Knowledge of professional discipline, technical specialties, and related processes
  • Ability to implement practical procedures of systems that are moderately complex
  • Leadership and organizational skills
  • Excellent customer service skills and ability to handle cash accurately
  • Experience with Kroll 
  • Ability to effectively communicate one-on-one and over the telephone with coworkers, supervisors, suppliers, physicians and customers

2. BS in Chemistry with 3 years of Experience

  • Working experience as a pharmacy technician
  • Experience utilizing excellent typing and data entry skills
  • Clinical experience navigating patient medical records and demographics
  • Experience utilizing basic math skills, computing skills, and knowledge of medical and pharmaceutical terminology
  • Working experience in Pharmacy/prescription data entry 
  • Experience in medication adherence
  • Solid attention to detail, outstanding communication skills, and the ability to excel in a team environment
  • Must have the ability to carry out detailed written or verbal instructions
  • Ability to do simple addition and subtraction, copying figures, counting and recording

3. BA in Health Sciences with 5 years of Experience

  • Experience with high-volume filling environments
  • Effective written and verbal communication skills
  • Excellent organizational and multi-tasking skills
  • Able to be a strong team player and be a part of the Company's Blue Culture values
  • Must be able to complete work with minimum supervision
  • Able to perform computer data entry of prescription information
  • Able to maintain a safe and clean pharmacy by complying with procedures, rules, and regulations
  • Able to organize medications for the pharmacist to dispense by reading medication orders and prescriptions
  • Ability to work a retail schedule that includes weekends and evenings
  • Able to meet physical demands, including standing for long periods of time
  • Previous experience in a pharmacy, retail, medical, or customer service setting
  • Previous experience as a Pharmacy Technician

4. BA in Public Health with 2 years of Experience

  • Must have an active and good-standing Pharmacy Technician License in the State of CA
  • Must have National Pharmacy Technician certification 
  • Proficient in English with strong verbal and written communication skills
  • Strong typing and data entry skills
  • Strong MS Office computer skills
  • Experience with pharmacy software such as PioneerRx, QSI, etc. 
  • Familiarity with Electronic Medical/Health Records (EMR/EHR) such as EPIC, NextGen, CERNER, etc.
  • Must have a reliable mode of transportation to get to and from the Brea pharmacy on a regular daily basis
  • Must have a positive attitude, be energetic and flexible, have excellent phone etiquette, and provide exceptional customer service

5. BS in Biochemistry with 5 years of Experience

  • Certification or provisional certification by the Colorado State Board of Pharmacy
  • Must authorize a DEA screening
  • Demonstrated customer service skills, customer focus abilities and the ability to understand Kaiser Permanente customer needs
  • Ability to perform basic calculations to determine compounding procedures for medications
  • Basic math skills, computing skills, and knowledge of medical and pharmaceutical terminology
  • Experience with pharmacy operation systems
  • Experience with personal computer applications including Microsoft Word, Excel and PowerPoint 
  • Must have a Certified Pharmacy Technician (CPhT) by the Pharmacy Technician Certification Board (PTCB)
  • Demonstrated ability to safely handle and/or prepare compounds such as chemotherapeutic agents, biologicals or other medications
  • Demonstrated knowledge of and skill in adaptability, customer service, oral communication, multi-tasking, teamwork, and written communication
  • Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications

6. BA in Psychology with 6 years of Experience

  • Expertise in Medical /pharmacy terminology, drug nomenclature, basic pharmacology, speaking to members about medication adherence
  • Able to work with providers and pharmacies to assist in the procurement of medications for members, quality initiatives, and pharmacy laws and regulations
  • Understanding of managed care pharmacy principles and insurance coverage issues
  • Demonstrated ability to communicate, problem solve, and work effectively with people
  • Excellent organizational skills with the ability to manage multiple priorities
  • Able to work independently and handle multiple projects simultaneously
  • Knowledge of applicable state and federal regulations
  • Ability to take initiative and see tasks to completion
  • Ability to abide by policies
  • Ability to maintain attendance to support the quality and quantity of work
  • Able to maintain confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA)
  • Skilled at establishing and maintaining positive and effective work relationships with coworkers, clients, members, providers and customers

7. BS in Microbiology with 3 years of Experience

  • Experience in a retail pharmacy with an educational background in medical terminology, sig codes and computer use
  • Previous third-party billing and computer experience including prior authorizations, prescription refills and inventory management
  • Experience in a pharmacy working as a pharmacy technician
  • Ability to concentrate on a task over a period of time without being distracted
  • Ability to use math to solve a problem, such as calculating the day’s supply of a prescription
  • Previous experience in a pharmacy, retail, medical, or customer service setting
  • Previous experience as a Pharmacy Technician
  • Must have PTCB National Certification

8. BA in Nutrition with 1 year of Experience

  • Previous pharmacy technician experience
  • Experience as a Pharmacy Assistant within the UPMC Health System
  • Previous Pharmacy Technician experience
  • Knowledge of pharmacy laws, the technician’s scopes of practice, the role and functions of a pharmacist
  • Knowledge of proper aseptic techniques
  • Possess basic typing skills
  • Knowledge of basic drug terminology, pharmaceutical calculations, and basic pharmacology
  • Excellent verbal communication skills

9. BA in Allied Health with 5 years of Experience

  • Experience utilizing Omnicell pharmacy inventory automation systems
  • Experience as a Pharmacy Technician in a hospital environment
  • Experience as a Pharmacy Technician in a hospital or retail environment
  • Must have PTCB Certification or NHA Certification
  • Experience equivalent to at least the next lower grade level (GS-5)
  • Ability to solve problems and make recommendations, e.g., troubleshoot operational problems and refer for appropriate action
  • Knowledge of the operation and care of automated equipment
  • Knowledge of, and ability to follow, written instructions for compounding with aseptic technique for hazardous materials such as oncology agents
  • Knowledge and ability to perform, compounded with aseptic technique for routine sterile products
  • Knowledge of policies and procedures for inventory management in specialized areas such as emergency carts
  • Knowledge of the computerized prescription process is demonstrated by the ability to input prescriptions and medication orders

10. BS in Health Information Management with 3 years of Experience

  • Experience in a pharmacy technology or health care-related position
  • Valid pharmacy technician registration in the State of Minnesota
  • Must have national board certification as a pharmacy technician
  • Experience with data entry and data management in a pharmacy environment
  • Thorough knowledge of pharmacy rules and regulations related to the role of a registered pharmacy technician
  • Able to communicate effectively both verbally and in writing
  • Basic computer knowledge, Microsoft systems
  • Demonstrate superior customer support talents
  • Ability to prioritize multiple, concurrent assignments and work with a sense of urgency

11. BA in Sociology with 2 years of Experience

  • Experience as a Pharmacy Technician in the ambulatory, community, home infusion, long-term care or managed care setting
  • Fluent in Spanish/English 
  • Healthcare industry experience (hospital, managed care, physician office, etc.)
  • Prior experience in counting/packing medications
  • Proficient with a computer and Windows PC applications and can navigate and learn new and complex computer system applications
  • Familiar with general pharmacy terminology (SIG codes, brand, and generic names of medications)
  • Capable of standing for long periods of time
  • Possess strong attention to detail, outstanding communication skills
  • Ability to excel in a team environment

12. BS in Physiology with 4 years of Experience

  • Retail experience or equivalent combination of education and experience
  • Proven leadership skills
  • Effectively communicate by phone and in person with customers and internal associates
  • Ability to read and interpret prescriptions and documents
  • Ability to write routine reports and correspondence
  • Ability to apply concepts of basic algebra and geometry
  • Commitment to providing excellent customer service
  • Ability to preserve the confidentiality of information
  • Accuracy and attention to detail
  • Ability to prioritize a variety of tasks and/or projects
  • Familiar with industry/technical terms and processes

13. BS in Molecular Biology with 5 years of Experience

  • Working experience in retail pharmacy experience
  • Knowledge of medical and drug terminology and pharmaceutical calculations
  • Knowledge of third-party insurance and payment options
  • Health care experience in a call center environment
  • Experience working with computers and web-based tools
  • Demonstrated ability to work as an effective team member
  • Demonstrated organization skills and attention to detail
  • Ability to recognize and identify patient medications
  • Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality

14. BA in Gerontology with 1 year of Experience

  • Strong computer and typing skills 
  • Proficient in MS Office suite (Word, Excel, Outlook, etc.)
  • Able to add, subtract, multiply, and divide in all units of measure
  • Ability to solve problems and communicate issues clearly
  • Team-oriented and have the ability to thrive in a fast-paced environment
  • Strong attention to detail and accuracy
  • Flexible and proactive in meeting varied patient needs
  • Self-motivated and able to work independently
  • Able to collaborate with other healthcare professionals
  • Passion to help people and enrich their lives

15. BS in Biochemistry with 5 years of Experience

  • Experience entering prescriptions sent via fax and responding to requests made by Nurses or Doctors
  • Great problem-solving skills as well as the ability to think on toes and make decisions quickly
  • Basic pharmacy drug knowledge, great computer and communication skills 
  • Able to work in a fast-paced and detail-oriented environment
  • Must be customer-focused, self-motivated and dependable
  • Basic math skills and General PC knowledge including Microsoft Office, use of the internet and email 
  • Previous experience in pharmacy or other related fields
  • Strong analytical and critical thinking skills
  • Strong attention to detail
  • Strong organizational skills

16. BA in Health Sciences with 1 year of Experience

  • Must have Pharmacy Technician Certification
  • Knowledge of MS Word and Excel
  • Above-average oral and written communication skills
  • Strong organizational skills and attention to detail
  • Experience with Sobeys National Pharmacy Group Computer systems 
  • Relevant post-secondary education 
  • Excellent customer service skills
  • Ability to work independently in a fast environment

17. BA in Biology with 2 years of Experience

  • Valid National Pharmacy Technician license/certification/registration
  • Valid Arizona State pharmacy technician license/registration 
  • Microsoft Office proficiency and data entry skills
  • Basic math skills (addition/subtraction/multiplication)
  • Strong attention to detail, accuracy and quality
  • Excellent verbal and written communication skills
  • Experience as a Pharmacy Technician or completion of an ASHP-accredited tech training program 
  • Must maintain certification and registration throughout the entire length of employment
  • Ability to work mathematical calculations accurately
  • Working experience in Hospital pharmacy 

18. BA in Psychology with 5 years of Experience

  • Experience as a Pharmacy Technician
  • Experience working with physicians, nurses, and other healthcare professionals (in a medical clinic)
  • Strong phone skills, highly proficient in Microsoft Office, particularly Excel and Word
  • Able to quickly learn other programs and able to extract relevant information, strong organizational skills
  • Knowledge of transplant, hepatitis C, pulmonology, and/or oncology
  • Must have the ability to read, write and perform general mathematics to review patient profiles, understand and follow written and verbal instructions to prepare medications
  • Must have good verbal and written communication skills to communicate effectively with pharmacy personnel, patients, nursing and medical staff, and other ancillary departments
  • Must have organizational skills to keep the work pace while maintaining a neat and clean area
  • High degree of interpersonal relationship skills to interface with pharmacy personnel and other Medical Center staff

19. BA in Healthcare Administration with 2 years of Experience

  • Must have certification as a pharmacy technician or documented passing score on certification exam before start date (CPhT, ExCPT)
  • Demonstrated skills in algebra by passing the score on the math competency administered on-site
  • Knowledge of sterile product technique preparation
  • Ability to use a computer and operate a 10-key calculator
  • Ability to operate and care for automated dispensing devices and equipment
  • Knowledge of, and ability to perform, aseptic technique
  • Knowledge of basic inventory procedures
  • Knowledge of pharmacy information systems
  • Ability to use a computer for day-to-day tasks
  • Working experience in Customer service 
  • Experience in a fast-paced work environment

20. BS in Microbiology with 3 years of Experience

  • Valid Pharmacy Technician license/certification/registration
  • Strong computer/data entry ability with all Microsoft Office products
  • Strong attention to detail
  • Excellent customer skills, and care deeply about providing empathetic, quality care to customers
  • Pharmacy experience in a retail environment
  • Sterile product compounding experience
  • Must have ASHP Sterile Preparation Institutional Training Certification
  • Must have PTCB Certification
  • Ability to work in a fast-paced environment
  • Ability to organize/prioritize tasks/projects
  • Familiarity with industry/technical terms and processes

21. BA in Nutrition with 1 year of Experience

  • Effective interpersonal/customer service skills
  • Sound judgement/decision-making skills
  • Basic algebra and geometry skills (e.g., calculate circumferences, volume)
  • Ability to read/interpret documents (e.g., training manuals)
  • Ability to speak effectively to groups of customers/associates
  • Must be able to meet the minimum physical demands of the position
  • Knowledge of basic math, such as counting, addition, and subtraction
  • Ability to preserve the confidentiality of information

22. BS in Medical Laboratory Science with 4 years of Experience

  • Must possess good organizational, problem-solving and computer skills
  • Must have good written and verbal communication skills for interfacing with all levels of staff, physicians, patients and other contacts
  • Knowledge of medication management information system software and automated dispensing systems
  • Proficient with current PC systems, MS Office programs and pharmacy software (Kroll)
  • Interpersonal skills to build strong working relationships and a positive work environment
  • Organizational skills to prioritize, plan, manage time and be punctual
  • Able to apply known solutions to a variety of predictable problems
  • Must have data entry skills
  • Must be able to rotate to all pharmacy areas
  • Must know pharmaceutical and medical terminology, weights, measures, and pharmacy math
  • Must be able to handle chemotherapeutic agents
  • Must know generic/trade drug names

23. BA in Healthcare Administration with 2 years of Experience

  • Must have State Pharmacy Technician certification
  • Must have National pharmacy technician certification (PTCB)
  • Inpatient hospital pharmacy experience 
  • Ability to work well in a team
  • Strong verbal and written communication skills 
  • Strong customer service skills 
  • Comfortable performing repetitive motions/tasks 
  • Ability to manage several tasks at the same time
  • Ability to focus on tasks 
  • Ability to evaluate operating conditions 
  • Ability to exercise sound judgment
  • Demonstrated ability to use technology such as computers, smartphones and tablets
Relevant Information
Clinical Pharmacy Specialist Skills, Experience, and Job Requirements
Director of Pharmacy Skills, Experience, and Job Requirements