PAYROLL ASSOCIATE JOB DESCRIPTION
Browse real Payroll Associate job descriptions to understand responsibilities, required qualifications, and what employers across industries expect from candidates.

Payroll Associate Job Description Template
1. About the Role
Payroll operations look simple until an IRS notice lands because a multi-state tax jurisdiction was miscoded, or a garnishment order goes unanswered past a court deadline. The Payroll Associate owns the transaction layer where those errors either get caught before transmission or become costly corrections after the fact. Sitting within the Finance or HR shared services function, this role answers to a Payroll Manager or Director and is measured on cycle accuracy and resolution time. W2 reconciliation and FLSA compliance are routine checkpoints, not annual events.
2. Position Summary
As the Payroll Associate, you process bi-weekly and multi-state payroll cycles, maintain employee pay records, and serve as the primary contact for garnishment, tax withholding, and direct deposit inquiries across a workforce of several hundred to several thousand employees. You report into the payroll department within Finance or HR Shared Services, collaborating with HR Business Partners and external payroll vendors to keep every cycle compliant and on schedule.
3. Why Join Us
Career Impact: Hands-on ownership of multi-state payroll compliance - including garnishment processing and IRS regulatory adherence - builds the specialized audit and controls expertise that CPP-certified professionals command in the US labor market.
Business Impact: Every employee in the organization receives accurate, on-time pay because this role catches withholding errors, resolves off-cycle discrepancies, and reconciles 401K and FSA data before funds are transferred.
Growth Opportunity: The technical depth gained here - multi-jurisdictional tax profiles, year-end W2 and T4 reconciliation, and HRIS data integrity - positions associates for advancement into Senior Payroll Analyst or Payroll Manager roles within two to four years.
4. Key Responsibilities
- Process bi-weekly and off-cycle payroll runs for multi-state employee populations, ensuring all transactions meet federal, state, and local deadlines.
- Audit payroll data before each transmission, validating withholding calculations, deductions, and garnishment entries to prevent post-cycle corrections.
- Maintain employee pay records in the HRIS, updating direct deposit, tax withholding, and status changes submitted through employee self-service.
- Reconcile payroll liability accounts, including 401K and FSA wire data, benefit deductions, and workers compensation amounts each period.
- Review and process court-ordered garnishments, tax levies, and child support orders in compliance with applicable state and federal requirements.
- Respond to employee and manager inquiries regarding pay calculations, retroactive adjustments, PTO balances, and year-end W2 questions.
- Partner with HR and Finance teams to ensure new hire, termination, promotion, and leave-of-absence data flows accurately into each payroll cycle.
- Generate standard and ad hoc payroll reports covering compensation, taxes paid, deductions, and headcount for internal and external audit requests.
5. Required Qualifications
- Bachelor's degree in Accounting, Finance, Human Resources, or a related field, or equivalent work experience.
- Two or more years of payroll processing experience, with demonstrated knowledge of multi-state tax withholding and garnishment compliance.
- Working knowledge of federal and state payroll regulations, including FLSA, IRS withholding requirements, and state unemployment tax authorities.
- Proficiency in spreadsheet applications, including pivot tables and lookup formulas, for payroll reconciliation and audit work.
- Experience maintaining employee records in an HRIS and reconciling data between HR and payroll systems.
- Demonstrated ability to handle sensitive employee compensation and benefits data with strict confidentiality.
- Strong organizational skills, with the ability to manage multiple concurrent payroll cycles under non-negotiable deadlines.
- Clear written and verbal communication skills, used to explain pay calculations and policy to employees and managers at all levels.
6. Preferred Qualifications
- Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) credential issued by the American Payroll Association.
- Prior experience processing garnishments, including tax levies, child support orders, and creditor judgments across multiple states.
- Familiarity with payroll operations in organizations running 1,000 or more employees, including year-end W2 and T4 reconciliation.
- Experience contributing to payroll system implementations or HRIS upgrades, including parallel testing and data validation.
7. Success Metrics & Environment
- Payroll cycle error rate, measured as corrections issued per 1,000 processed lines each period.
- Garnishment response rate, tracking the percentage of court orders acknowledged and entered within the legally required window.
- Pre-transmission audit completion rate, reflecting whether all liability reconciliations are signed off before each cycle closes.
- Employee inquiry resolution time, measured in business days from ticket open to confirmed resolution.
- Year-end filing accuracy, based on the number of W2 or T4 amendments required after initial distribution.
- Typical tools: HRIS and payroll platforms (commonly Workday or ADP Workforce Now); spreadsheet applications (commonly Microsoft Excel).
8. Compensation & Benefits (US Market Benchmark)
- Base Salary Range: $48,000 to $70,000 annually, depending on experience and location.
- Bonus: Discretionary annual bonus of 3 to 7 percent of base salary.
- Equity: Not typically offered at this level in corporate payroll roles.
- Health Benefits: Medical, dental, and vision coverage; employer contribution varies by organization.
- PTO: 15 to 20 days annually, plus standard federal holidays.
- Common Perks: 401K with employer match, professional development reimbursement for CPP or FPC exam fees.
Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.
9. EEO & Legal
Background screening, including employment and education verification, is a standard condition of hire for payroll roles that handle sensitive compensation data. All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law. Reasonable accommodations are available to applicants and employees with disabilities upon request. Candidates must be authorized to work in the United States at the time of application.
Payroll Associate Job Description Examples
1. Payroll Associate (U.S. Multi-State Payroll)
The Payroll Associate owns end-to-end bi-weekly and monthly payroll cycles for a complex organization, partnering with Finance and HR teams to ensure transactions comply with State/Federal laws and IRS regulations. This role delivers accuracy across Workday and ADP systems while supporting HRIS automation, journal entry preparation, and compensation analytics that inform budget decisions.
Key Responsibilities
- Prepare bi-weekly and monthly payroll cycles, monitor time cards, special compensation amounts, and bonus payrolls.
- Ensure payroll transactions are processed timely and in accordance with applicable State/Federal laws and IRS regulations.
- Account for benefit transactions, miscellaneous, wage garnishment, and retirement deductions withheld from employees' paychecks.
- Audit payroll transactions including wage garnishments, tax withholding, deductions, pay calculations, retroactive transactions, and reimbursements prior to processing.
- Collaborate with Human Resources to ensure new hires, terminations, transfers, and promotions are reflected accurately in the Workday system.
- Coordinate between Payroll, Human Resources, and other Departments to ensure proper flow and maintenance of employee data for reporting.
- Serve as a key employee contact to resolve payroll issues and maintain an FAQ for employee reference.
- Assist with quality review, data analysis, and accuracy checks between systems (Workday to ADP and others).
- Prepare and post payroll journal entries and analytics of compensation expenses as compared to budget.
- Assist with HRIS system (Workday) automation and other ad hoc projects.
Required Qualifications
- Bachelor's Degree with 5–7 years of experience in payroll administration in a complex organization, preferably in financial services.
- CPP Certification preferred.
- Multi-state payroll processing and ADP Workforce Now experience required; Workday experience preferred.
- Experience with multiple payroll vendors and system implementations and upgrades is a plus; Canada and UK payroll experience is a plus.
- High proficiency in auditing, reconciliation, and controls.
- Proficiency in Microsoft Office Suite, with strong Excel skills (vlookup, hlookup, pivot tables).
- Detail-oriented with strong organizational, critical thinking, and problem-solving skills.
- Strong interpersonal, oral, and written communication skills.
- Able to maintain confidentiality of employee payroll and benefits data.
2. Payroll Associate (HR & Payroll Administration)
Embedded within the HR and Finance teams, the Payroll Associate delivers end-to-end support for onboarding, offboarding, and payroll administrative actions across a diverse employee population. Working closely with the Manager of Analytics and HR Systems and shared payroll service providers, this role maintains HRIS systems accuracy and enables seamless employee experience across payroll, benefits, and general HR changes.
Core Functions
- Process new hires, employee departures, and payroll changes such as leaves of absence, promotions, increases, and transfers in multiple applications.
- Collect, process, and submit overtime for eligible employees to payroll.
- Collaborate with shared payroll service providers and provide administrative support for the Manager of Analytics & HR Systems.
- Serve as main point of contact for reimbursements, credit card balances, benefits, timesheets, and onboarding paperwork questions.
- Conduct new hire orientations via Teams, in-person, and/or webinar.
- Invest in the ongoing understanding of organizational structure, business operations, and HRIS systems.
- Complete special projects as required.
Qualifications & Experience
- Minimum 2+ years of relevant HR or Finance experience highly desired.
- HRIS Systems experience with hrlink/PeopleSoft and Greenhouse is a plus.
- Experience in payroll or timekeeping with an understanding of HR record keeping and documentation.
- Passion for or knowledge of sports and/or entertainment is a plus.
- Proficiency in Microsoft Office Suite, with strong Excel skills.
- Proven written and oral communication skills with ability to present to groups.
- Strong prioritization, organizational, and time management skills with ability to oversee multiple tasks simultaneously.
- Demonstrated ability to work effectively as part of a team with strong follow-through skills.
- Ability to create and maintain strong relationships with all levels of management.
3. Payroll Associate (Financial Analysis & Accounting)
Reporting to senior finance leadership, the Payroll Associate ensures capital strategies are operationally supported by gathering financial data, performing profit and loss analyses, and driving the forecasting process on a weekly, monthly, and long-term basis. Partnering with business units across the global company, this role upholds GAAP compliance and delivers accurate financial results that guide cross-business initiatives including Mergers and Acquisitions.
Primary Duties
- Own and execute accounting processes within area of expertise, ensuring strong business controls.
- Perform analysis of transactional accounting information to support decision making.
- Serve as the first escalation point of contact for customer issues related to area of expertise.
- Support implementation of new corporate-wide accounting processes and systems and identify opportunities for improvement.
- Assist in training and mentoring of department team members.
- Support development, implementation, and maintenance of procedures to ensure compliance with accounting policies.
Skills & Qualifications
- Associate's degree strongly preferred with 2+ years of work experience, including 1+ year in an accounting environment.
- Strong understanding of accounting processes and database skills.
- Strong business application skills including Microsoft Office Suite and SAP.
- Strong computation and project management skills.
- Strong communication skills.
- Fluency in English required; basic Portuguese preferred.
4. Payroll Associate (Multi-State Manufacturing Payroll)
Sitting at the intersection of payroll operations and human resources, the Payroll Associate handles in-house multi-state bi-weekly payroll processing for Marquis and its subsidiary, covering tax filings, garnishments, and ACA compliance across all states. Operating across HR and finance functions, this role maintains employee payroll records, generates supplemental reports, and serves as the liaison between human resources and employees on payroll-related matters.
Duties
- In-house processing of a multi-state bi-weekly payroll for both Marquis and its subsidiary.
- Process payroll taxes biweekly, quarterly, and annually for all states, including ACA filing, W2 processing, and state and federal tax filings.
- Prepare computer input forms, enter data, compute wages and deductions, and post to payroll records.
- Process wage garnishments, insurance premiums, and records changes affecting net wages such as exemptions, insurance coverage, and loan payments.
- Input new hires and terminations, record employee transfers between departments, and maintain leave and nontaxable wage records.
- Review wages computed, correct errors, and review periodic reports of earnings, taxes, and deductions.
- Act as backup/liaison between human resources and employees on employee-related matters.
- Provide supplemental payroll reports, track paid time off, and maintain all files in a timely manner.
Education & Experience
- College degree preferred.
- 2–3+ years of payroll processing experience; high-volume experience preferred.
- Experience with payroll tax, garnishments, and benefits administration/401k.
- Manufacturing industry background preferred.
- Experience with Excel data entry; Optimum payroll software experience preferred.
- Customer service demeanor required.
- Bilingual Spanish speaking eligible for higher pay rate.
- Previous HR responsibilities experience eligible for higher pay rate.
5. Payroll Associate (Payroll Operations & Compliance)
A key member of the payroll team, the Payroll Associate manages end-to-end workflow for accurate and timely payroll transactions, including bi-weekly compilation, retroactive payment calculations, and garnishment reporting for a workforce of 500 or more employees. Collaborating across all levels of personnel, this role reconciles payroll prior to transmission and develops ad hoc financial and operational reporting that supports organizational compliance and decision-making.
Accountabilities
- Manage workflow to ensure all payroll transactions are processed accurately and timely.
- Understand proper taxation of employer-paid benefits and maintain confidentiality of all payroll information.
- Serve as front-line communication with all employees via telephone or in person on payroll topics.
- Perform daily maintenance of the payroll system, including data entry and processing sick and vacation requests.
- Assist in final compiling and editing of bi-weekly payroll, including Incentive Program bonus, CME, and retroactive payment calculations.
- Reconcile payroll prior to transmission, validate confirmed reports, and resolve payroll inquiries.
- Process and distribute reports for compensation, taxes paid, garnishments, and deductions.
- Develop ad hoc financial and operational reporting as needed.
- Adhere to all company policies and procedures and maintain proactive working relationships with all levels of personnel.
Position Requirements
- Minimum 1 year of payroll experience with 500+ employees preferred.
- Extensive knowledge of basic payroll and math skills.
- Effective oral and written communication and customer service skills.
- Good interpersonal skills with ability to write reports, business correspondence, and procedure manuals.
- Self-motivated with ability to multi-task and work without direct supervision.
- Demonstrated skill in completing multiple simultaneous and rapidly emergent tasks.
6. Payroll Associate (Time & Attendance Management)
Accurate payroll delivery for approximately 750 domestic employees depends on the Payroll Associate, who manages the full timekeeping process in Workday and partners with the Benefits Coordinator on all leaves of absence including FMLA and Workers Compensation. Based within the HR function, this role supports process improvement through system integrations and designs communication strategies to train management teams on payroll approval processes.
Activities
- Manage the timekeeping process using Workday for all exempt and non-exempt employees, ensuring hours are accurately tracked and paid.
- Test and audit time and attendance compliance and alignment with company policies.
- Support process improvement efforts by suggesting and developing system integrations to drive efficiencies and establish best practices.
- Prepare communications and training to employees to support timekeeping system management changes.
- Monitor and ensure accurate payment to all employees, including annual bonuses.
- Partner with Benefits Coordinator on all leaves of absence (STD, FMLA, Workers Compensation) and ensure accurate payment to employees on approved leave.
- Design communication strategies to train management teams on new payroll approval processes.
Knowledge Skills & Abilities
- 1–3 years of payroll, compensation, and compliance experience in a multi-state company; willing to train the right person.
- Knowledge of multi-state payroll laws and compliance.
- Excel proficiency required (vlookup/pivot tables).
- Strong PC, planning, and organizational skills.
- Must be detail-oriented, organized, and able to prioritize in a fast-paced environment.
- Ability to maintain confidentiality and exercise discretion with sensitive information.
7. Payroll Associate (HRIS Implementation & Benefits)
As the Payroll Associate, this role supports the implementation of payroll and HRIS system upgrades, benefits vendor transitions, and data integrity maintenance across HRMS platforms including sensitive payroll and HIPAA data. The HR and Payroll teams rely on this work to ensure locality registrations, non-discrimination testing, EEO reporting, and third-party coordination are completed accurately and on schedule.
Job Functions
- Assist with implementation of payroll/HRIS systems upgrades and changes.
- Assist with implementation of insurance broker and medical vendor changes.
- Assist with data integrity within HRMS systems including sensitive payroll and HIPAA data.
- Set up reports such as EEO1/Vets 100, annual non-discrimination testing, and other ad hoc reports in the new HRMS system.
- Gather employee locations to register each locality and set up Emeritus with SUTA and SIT.
- Coordinate with third parties on implementation steps.
Education & Experience
- Bachelor's degree or relevant experience required; CEBS, CPP, and/or PHR/SHRM-CP certification preferred.
- 1+ years of experience with payroll, HRIS, and benefits processes and implementation required.
- Knowledge of human resources, payroll practices, benefits administration, and compliance; Oracle and Paycor experience preferred.
- Strong knowledge of payroll, benefits, time & attendance, and HRIS self-service systems.
- Demonstrates exceptional analytical skills and ability to create actionable reports from data.
- Strong understanding of HR processes and terminology including eligibility, enrollment rules, and benefit procedures.
- High level of interpersonal skills to handle sensitive and confidential situations.
- Proficient in Microsoft Office applications.
8. Payroll Associate (Payroll Database & SLA Compliance)
Payroll Associate maintains the employee payroll database with strict adherence to financial policies and statutory requirements while delivering payroll services to the agreed Service Level Agreement timetable set by the Manager, Payroll. The work directly supports continuous improvement across the finance organization by ensuring quality checks, system testing, and employee query resolution are completed within SLA timescales.
What You'll Do
- Accurately maintain the employee payroll database in compliance with financial policies and statutory and contractual requirements.
- Perform rigorous quality checks on payroll data to ensure accuracy and avoid unnecessary rework.
- Support delivery of payroll services to the agreed timetable as outlined in the Service Level Agreement.
- Support implementation of changes to policies and procedures as directed by the Manager, Payroll.
- Assist the payroll help desk, resolve employee queries, and escalate non-standard issues to the Manager, Payroll within SLA timescales.
- Participate in continuous improvement activities and may coordinate activities for other payroll staff.
- Perform system testing and assist the Manager, Payroll with communication activities.
Background & Experience
- High School Diploma or equivalent required, or equivalent combination of education, training, and experience.
- 2–3 years of office experience including Finance or Payroll.
- Knowledge of PeopleSoft, ADP, Ceridian, or Workday modules.
- Proficiency in Microsoft Office applications, particularly Excel.
- Accurate and efficient data entry skills with strong attention to detail.
- Ability to maintain confidentiality with sensitive material.
- Ability to prioritize workloads, meet deadlines, and be flexible during month and year-end closings.
- Ability to establish and maintain effective working relationships with co-workers and managers.
9. Payroll Associate (Accounting & Payroll Operations)
The Payroll Associate delivers accurate and timely salary payments and off-cycle transfers while coordinating with operating units on periodic reporting and remittances to government agents and external parties. This role contributes to the Accounting Operations team by preparing reconciliations, ledger balances, and manual bookings, and participates in HR projects that strengthen current payroll practices.
Scope of Work
- Ensure accurate and timely payment of all employee salaries and off-cycle transfers.
- Prepare bank transfers and uploads for salaries and other manual payments.
- Ensure posting to accounting of all payments processed and perform daily audit checks over critical info types.
- Prepare standard reports, employee reconciliation, and manual bookings; assist Accounting Operations in reconciliation of ledger balances on withholding tax, loans, and other payroll-related accounts.
- Coordinate with operating units on timely submission of periodic reports and remittances to external parties and government agents.
- Participate in HR projects that impact payroll processes and improve current practices.
Minimum Qualifications
- 1–2 years of experience in Accounting or Human Resources.
- Strong analytical skills and attention to detail.
- Strong time management and communication/interpersonal skills.
- Ability to act proactively on legal changes and take necessary actions within deadlines.
- Keen on learning business processes, legislation, and payroll systems.
10. Payroll Associate (International & Mexican Payroll)
Embedded within an international payroll team, the Payroll Associate manages 10 to 15 international payrolls with a focus on Mexican payroll compliance, including withholding determination, tax payments, and social security administration. Working closely with clients and third-party partners, this role maintains document libraries and collaborates with the team leader to implement process improvements that build a more efficient working environment.
Role Responsibilities
- Manage 10–15 international payrolls, including data processing and quality and accuracy reviews.
- Review and resolve outstanding payroll queries by working directly with clients and international third-party partners.
- Maintain accurate online document libraries for clients, updating with new versions and providing clear summaries of updated information.
- Collaborate with peers to review payroll processes and identify improvement opportunities.
- Work with the team leader to implement new processes and create a more efficient working environment.
Professional Experience
- 3+ years of Mexican payroll experience in a business process-oriented environment, including withholding determination, tax payments, submissions, and social security administration.
- 3+ years of client management and communication experience desirable.
- Intermediate Excel skills required.
- Experience working in a controlled environment familiar with data security practices under ISAE 3402 and ISO 27001:2013.
- Strong written and verbal communication and analytical and problem-solving skills.
- English business level required; Spanish required.
11. Payroll Associate (Singapore Payroll & CPF Compliance)
Reporting to the immediate superior, the Payroll Associate processes all payroll transactions from data entry through liability calculation, including CPF, SDL, and foreign employee tax clearance, ensuring operations follow established policies and procedures. This role supports the finance and HR function by compiling earnings summaries and maintaining payroll operations for a diverse employee base in compliance with local Employment Act requirements.
Day-to-Day Responsibilities
- Process all payroll transactions efficiently and accurately, including collecting, calculating, and entering data into the payroll system.
- Compile summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and report on the above.
- Determine payroll liabilities by calculating federal and state income, CPF, SDL, foreign employee tax clearance, employer returns, and compensation payments.
- Maintain payroll operations by following policies and procedures.
- Complete any other tasks assigned by the immediate superior.
Education & Experience
- Degree in Finance, Business Administration, or HR.
- Minimum 1 year of experience in payroll processing.
- Knowledge of local Employment Act, payroll administration, and pension regulations preferred.
- Knowledge of InfoTech payroll system is an advantage.
- Computer proficiency in MS Office/Excel applications.
- High degree of professionalism and discretion to handle confidential information.
- Self-motivated, independent, and adaptable with excellent communication skills and ability to liaise with clients.
- Able to work under pressure in a fast-changing environment.
12. Payroll Associate (Irish & UK Client Payroll)
The Payroll Associate refines client payroll delivery by processing multiple payrolls accurately and on time while preparing tax filings and compliance reports for statutory Irish authorities and relevant government agencies. The client services team relies on this work to maintain payroll records, research discrepancies, and build knowledge of Irish and UK payroll regulations that underpin consistent service quality.
Key Deliverables
- Process multiple client payrolls accurately, on time, and efficiently.
- Provide support to clients on all payroll-related matters, including acting as backup during holidays or emergencies.
- Maintain payroll information and records on the payroll application.
- Research discrepancies of payroll information and documentation to ensure accuracy and adherence to procedures.
- Prepare reports, tax filings, correspondence, and other written materials for compliance with statutory Irish authorities and relevant government agencies.
- Learn Irish and UK payroll.
Experience & Qualifications
- 5 GCSEs minimum, grades A–C including Maths and English.
- Good understanding of Microsoft Excel.
- Strong organisational, multi-tasking, time management, and administration skills to meet deadlines.
- Strong communication and collaboration skills with assertive decision-making ability.
- Team player with ability to share information and interact positively with others; enthusiastic and eager to learn.
13. Payroll Associate (End-to-End Payroll Processing)
Embedded within the GPS payroll team, the Payroll Associate produces accurate, on-time payroll by consolidating inputs for new hires, terminations, and compensation changes while maintaining data alignment across HR systems, payroll systems, and employee files. Working closely with regional HR teams and finance, this role delivers audit support, process improvement proposals, and SOP documentation that advance payroll excellence across assigned countries.
Core Responsibilities
- Collect and consolidate payroll inputs including new hires, rehires, promotions, transfers, compensation changes, and terminations, checking for accuracy and completeness.
- Administer variable pay components including paid time off, bonuses, and deductions through defined processes.
- Maintain employee records in payroll systems and ensure data alignment between HR, payroll systems, and employee files.
- Process payments via Finance Systems and perform data checks and controls before payroll approval.
- Provide information and answer employee questions about payroll and benefit matters.
- Propose and implement process improvements; serve as backup for assigned tasks when needed.
- Provide inputs for audit requests within agreed timeframes and maintain and update GPS payroll SOPs.
Qualifications & Experience
- Diploma in HR desired but not essential; formal payroll qualification or equivalent experience required.
- 3–5+ years of experience within a HR or payroll centralized role.
- Advanced Excel skills and proficiency in payroll and financial systems.
- HR Generalist knowledge desirable.
- Strong analytical, communication, organizational, and time-management skills.
- Attention to detail with aptitude in problem solving.
- Result-driven team approach with desire to work collaboratively.
14. Payroll Associate (Electric Utility Payroll & Accounting)
The Payroll Associate oversees Oracle employee master file updates, expense report auditing, and payroll check preparation for an electric utility organization operating under continuous service obligations and strict regulatory compliance requirements. This role coordinates with functional areas on payroll and benefit information while performing general accounting functions that support financial accuracy and adherence to Corporate Policy C-54 and applicable industry standards.
Key Responsibilities
- Verify and update Oracle employee master files for personnel, benefits, direct deposit, and tax withholding changes.
- Audit expense reports by checking totals, account numbers, appropriateness of expenses, and required receipts.
- Prepare and process payroll checks, final payments at terminations, and miscellaneous wage payments.
- Maintain electronic and paper payroll files and prepare payroll liability account reconciliations.
- Coordinate with functional areas regarding payroll and benefit information and assist employees with payroll questions.
- Adhere to compliance requirements including electric utility industry regulatory requirements and Corporate Policy C-54.
- Perform general accounting functions, special projects, and respond to requests for information as required.
Education & Experience
- Associate's degree in Accounting or related discipline, or equivalent combination of education and experience.
- FPC or CPP certification preferred.
- 1–3 years of experience or equivalent combination of experience and education.
- Working knowledge of payroll fundamentals, local, state, and federal payroll regulations, and accounting concepts preferred.
- Familiarity with Oracle payroll software desired; intermediate to advanced skills in Microsoft Excel and Adobe Acrobat DC.
- Excellent interpersonal and communication skills with ability to maintain confidentiality.
- Superior organizational, planning, and time management skills with ability to work independently.
15. Payroll Associate (Multi-State Payroll & Garnishments)
Reporting to the payroll Manager, the Payroll Associate coordinates bi-weekly multi-state payroll processing, garnishment review, and tax matter resolution in a hybrid setting spanning the Dallas/Ft. Worth Metroplex. Partnering with HR/Benefit Shared Services, third-party payroll providers, and internal and external auditors, this role ensures federal, state, and local regulatory compliance while filing confidential payroll documents in accordance with retention schedules.
Strategic Responsibilities
- Process bi-weekly multi-state payrolls adhering to established deadlines and federal, state, and local regulations.
- Review and process garnishments pursuant to court orders, working closely with agencies, employees, and vendors.
- Perform routine data entry for direct deposits, taxes, general deductions, special pay or benefits, and pay data.
- Generate and review audit reports each pay period in both HRMS and payroll systems and process off-cycle payments.
- Assist Manager with special projects, backfill work for other associates, and file confidential payroll documents adhering to retention schedules.
- Assist in processing and resolving payroll tax matters for federal, state, and local taxes.
- Provide requested information to internal and external auditors and interact with third-party payroll providers to ensure timely project completion.
Minimum Qualifications
- Minimum 2 years of related experience with multi-state payroll including federal, state, and local tax.
- FPC or CPP certification from the American Payroll Association strongly preferred.
- Garnishment processing experience required.
- Skilled in payroll systems (Workday HRMS, ADP, etc.).
- Experience with problem solving and data analysis preferred.
- Excellent customer service and verbal/written communication skills.
- Excellent self-audit and cross-audit attention to detail with ability to work independently.
16. Payroll Associate (HR Administration & French Payroll)
The Payroll Associate executes all HR administrative processes including contract drafting, onboarding and offboarding coordination, and monthly payroll preparation within scope, supporting a multilingual workforce in both French and English. This role liaises directly with payroll on working time, sick leave, and accidents at work, and contributes to ongoing HR projects that strengthen people operations across the organization.
Areas of Ownership
- Manage all admin HR processes including personnel register updates and drafting employment contracts.
- Coordinate the onboarding and offboarding of employees and update internal tools.
- Follow up on working time of operators, sick leave, and accidents at work and liaise with payroll.
- Manage lunch vouchers and organise and follow up on medical examinations.
- Prepare and control monthly payroll within scope.
- Support interim management including agency relations and contract verification.
- Support various ongoing HR projects.
Technical Qualifications
- Degree in HR or a relevant field, or equivalent work experience preferred.
- Experience in payroll is mandatory.
- Good knowledge of Google applications and MS Office.
- Excellent organisational skills and ability to prioritize.
- Excellent communication skills with a proactive approach.
- Self-starter who thrives in fast-paced environments.
- Fluency in English and French (spoken and written).
17. Payroll Associate (U.S. & Canada Multi-Jurisdiction Payroll)
The Payroll Associate oversees accurate, complete payroll processing for a multi-state, multi-company organization spanning the U.S. and Canada, maintaining proper audits, internal controls, and multi-jurisdictional taxing profiles in accordance with Federal, State, and Local statutes. The work directly supports company operations by providing timely financial information and superior customer service across a team environment that includes Canada payroll management and 401K and FSA wire transfer coordination.
Operational Focus
- Perform daily payroll department functions and follow prescribed auditing procedures to ensure all transactions are processed accurately and timely.
- Validate accuracy of payroll through extensive pre and post transmission audit procedures.
- Establish and maintain multi-jurisdictional taxing profiles in accordance with Federal, State, and Local statutes.
- Assist associates with direct deposit accounts, audit timecards, and validate health and welfare benefit deductions.
- Provide payroll data for 401K and FSA wire transfers.
- Manage Canada payroll.
Education & Experience
- Associate's degree in a business field or equivalent experience.
- Minimum 5 years of payroll/accounting experience in the U.S. and Canada with a focus on internal controls.
- Understanding of multi-state/multi-provincial payroll rules and regulations including taxes.
- Advanced Microsoft Excel skills for preparation of moderately complex spreadsheets.
- Experience with Workday or similar HR/Payroll systems with strong attention to detail.
- Good organizational, customer service, problem-solving, and communication skills with ability to work in a team environment.
18. Payroll Associate Analyst (Payroll Compliance & Systems)
The Payroll Associate Analyst creates standard operating procedures and executes complex payroll audits, reconciliations, and regulatory inquiry responses that keep time administration and payroll processing compliant with company policy and GAAP. This role works with system programmers and outside service providers to administer the company payroll system and resolve garnishment, tax withholding, and compensation issues across a multi-state environment.
Engineering Responsibilities
- Analyze, audit, reconcile, and resolve complex time administration, payroll processing, and employee payroll issues to ensure smooth payroll processing.
- Ensure time and payroll reporting and payments are compliant with company policy, GAAP, and applicable regulations.
- Research and interpret regulatory requirements and resolve payroll, tax, withholding, garnishment, and compensation and benefits issues.
- Respond to auditing and regulatory inquiries.
- Create standard operating procedures, respond to merger and acquisition activities, and monitor monthly journal entries and accurate schedules.
- Work with system programmers to achieve solutions or administer the company payroll system with outside service providers.
Technical Qualifications
- Bachelor's degree required.
- Certified Payroll Professional (CPP) required.
- Experience using Workday and Kronos timekeeping systems.
- Experience working in a multi-state environment.
- Experience using Word, Excel, and PowerPoint applications.
- Strong written and verbal communication skills with a high degree of accuracy and confidentiality.
- Self-directed with a strong sense of urgency and ability to work under pressure with frequent change and tight deadlines.
19. HR & Payroll Associate (International Client Payroll)
The HR & Payroll Associate guides payroll delivery for a diverse range of international clients, processing end-to-end payrolls, performing DMFA and Belcotax declarations, and leading client meetings and conference calls within a growing payroll department. Collaborating across internal service delivery centers and the HRP team, this role trains Junior Officers, supports ISAE3402 certification projects, and builds best practices that elevate service quality for international client portfolios.
Leadership Responsibilities
- Process payroll for complex clients and establish trust-based client relationships.
- Perform necessary declarations (DMFA, Belcotax) towards authorities for own clients.
- Organise and lead client meetings and conference calls.
- Assist with organising monthly knowledge sessions and creating payroll FAQs for clients.
- Support HRP department projects including ISAE3402 certification.
- Train new Junior Officers and answer complex payroll questions from the team.
- Be a proactive team member, drive best practices, and develop knowledge on HR and payroll topics.
Education & Experience
- Bachelor's or Master's degree required.
- Minimum 2 years of proven experience in a payroll delivery position.
- Experience processing payrolls end to end; expat/international payroll exposure desirable.
- Expertise in all MS Office packages (Word, PowerPoint, Excel, and Outlook).
- Strong communicator, analytical thinker, and stress resilient team player.
- Fluent in written and spoken English and Dutch or French.
20. Payroll Associate (Multi-Entity Payroll Processing)
The Payroll Associate builds accurate biweekly payroll across 14 entities by auditing reports, maintaining employee records, and resolving employee and manager questions on pay, tax, and direct deposit matters. This role works independently on ongoing special assignments and year-end processes, including W2s and T4s, supporting the payroll team's ability to deliver timely and compliant multi-state payroll.
Performance Expectations
- Assist in processing biweekly payroll for 14 entities accurately and on schedule.
- Maintain employee records, ensuring changes are entered correctly and timely.
- Review payroll documentation for accuracy by auditing reports and making necessary adjustments.
- Research and resolve questions from employees and managers regarding vacation/personal time, direct deposit, pay cards, retroactive pay, tax questions, and pay errors.
- Process off-cycle and final paychecks and assist with year-end processes including W2s and T4s.
- Identify tax entries for employees' work and residential states and localities.
- Work independently on ongoing projects and special assignments.
Required Qualifications
- Excellent customer service, communication, and follow-up skills.
- Good understanding of multi-state payroll and tax withholding laws.
- Familiarity with UKG Pro software highly desired.
- Ability to process basic functions and formulas in Microsoft Excel.
- Strong attention to detail and sound decision-making skills.
- Ability to thrive in a high-volume, time-sensitive team environment.
21. Payroll Associate (Entertainment Union Payroll)
The Payroll Associate coordinates biweekly and weekly payroll for approximately 8,500 union and non-union freelance employees in the entertainment industry, exporting and reconciling timecard data from the time and attendance system and reviewing gross-to-net payroll calculations. This role serves employees and management through customer service delivery and prepares weekly and monthly union remittances in a hybrid work environment that requires a dedicated at-home setup.
Work Activities
- Process biweekly and weekly payroll for approximately 8,500 union and non-union employees.
- Export, review, audit, and reconcile data from the time and attendance system.
- Process retroactive payments, on-demand checks, stop payments, and one-time payments as requested.
- Perform payroll tax adjustments and review, audit, and reconcile the payroll register.
- Provide customer service to employees and management.
- Prepare weekly and monthly union reports and remittances.
Skills & Qualifications
- Five years of hands-on payroll processing experience, preferably union, in the entertainment industry.
- Experience with Workday Payroll strongly preferred.
- Experience and knowledge of California Labor and payroll taxation rules.
- Experience and knowledge of automated time and attendance systems.
- Intermediate Excel skills including vlookups, pivots, charts, and statistics.
- Excellent customer service communication skills, both verbal and written.
22. Graduate Payroll Associate (Entry-Level Payroll Operations)
The Graduate Payroll Associate supports the Payroll and Benefits Team Lead and payroll specialists in processing payroll for circa 1,800 employees using Cascade software, serving as the first point of contact for employee queries across the payroll inbox. Collaborating with the Finance Team, Wider HR Operations, and all employees, this role maintains organised payroll records and ensures strict GDPR compliance throughout end-to-end payroll processing.
Day-to-Day Responsibilities
- Report to the Payroll and Benefits Team Lead, supporting payroll specialists to process payroll for circa 1,800 employees using Cascade software.
- Serve as the first point of contact for employee queries, ensuring all queries are responded to promptly or escalated where needed.
- Advise employees and managers on payroll processes and monthly cut-offs.
- Support end-to-end payroll processing including new starters, leavers, role changes, and absences.
- Maintain organised payroll files and inbox, allocating queries to appropriate team members.
- Maintain strict confidentiality of all payroll data and ensure GDPR compliance.
Requirements
- Good Excel and IT skills including pivots, lookups, and ability to pick up new systems quickly.
- Outstanding attention to detail with strong organisational skills and ability to work under pressure to tight deadlines.
- Excellent verbal and written communication skills with ability to maintain discretion and confidentiality.
- Passionate about developing a career in the payroll industry.
- Enjoys working as part of a team.
23. Payroll Associate (Mexico Payroll & Tax Compliance)
The Payroll Associate manages Mexico payroll calculations, tax filings, and social security compliance while providing consultative payroll support to Finance, Compensation, and Business Partners within a regional payroll function. Success in the position means collecting and registering payroll changes on time, generating accurate administrative reports, and staying current on Mexico labor regulations to meet Service Level Agreement requirements.
Functions
- Support payroll processes including payroll calculations (tax and social security) and confirmations.
- Handle Mexico tax filings and delivery of payroll files.
- Stay current on Mexico labor regulations.
- Generate payroll and administrative reports.
- Provide consultative services for other departments and employees and support Finance, Compensation, and Business Partners.
- Collect payroll changes and ensure they are registered on time for payment.
- Participate in assigned projects and meet Service Level Agreement support requirements.
Education & Experience
- Bachelor's Degree in a related field (Administration, Industrial Engineering, International Business, etc.).
- Minimum 1 year of payroll experience preferred.
- Knowledge of Mexico Social Security.
- Proficient in MS Excel and PowerPoint.
- Detail-oriented, well-organised, and able to manage multiple tasks efficiently.
- Fast learner with excellent planning, time management, and organizational skills; proactive team player with a positive can-do attitude.
- English preferred.
24. Payroll Associate (Garnishment & Compliance Administration)
The Payroll Associate strengthens organizational compliance by processing involuntary deductions, garnishments, and workers compensation payments while ensuring timely responses to court orders and Office of Attorney General requests that protect the company from financial and reputational risk. This role manages unclaimed property, monitors the team inbox, and creates support tickets through an internal portal, serving agencies and professionals with quality and courteous service in accordance with state and federal laws.
Key Responsibilities
- Process involuntary deductions such as levies, garnishments, and refunds; respond to garnishment or court orders by requested dates.
- Receive, process, and respond to requests from the Office of Attorney General (OAG).
- Manage workers compensation reconciliation and payments; perform non-payroll transaction reconciliation.
- Manage unclaimed property including research, processing payments, and reporting.
- Create garnishment and voluntary deduction reporting and generate and issue garnishment and other vendor payments.
- Monitor, research, process, and respond to the team's email inbox and create and process support tickets via internal portal.
- Perform special projects to explore efficiency improvements within department functions.
Core Functions
- Moderate experience with Microsoft Office 365, specifically Word, PowerPoint, and Skype.
- Self-motivated, results-oriented, and highly organized with strong attention to detail.
- Ability to prioritize projects, tasks, and objectives and work independently and as part of a team in a fast-paced environment.
- Ability to gain strong working knowledge of internal payroll systems.
- Proficient in verbal and written communication with a professional and articulate manner.
- Flexible to change with a sense of ownership and ability to thrive in a fast-paced, deadline-oriented environment.
25. Payroll Associate (UK Client Payroll & PAYE Compliance)
Payroll Associate crafts accurate payroll processing for multiple clients by entering starters, leavers, and allowances, uploading FPS and EPS reports to HMRC, and completing P11D expense and benefits forms in line with current PAYE and NIC legislation. The work directly supports senior payroll department members and clients by ensuring monthly salary transfers reach correct accounts on time and all HMRC correspondence and client queries are resolved professionally.
Core Functions
- Ensure all starters, leavers, benefits, and allowances information is entered into the payroll database and update the relevant spreadsheet.
- Calculate leavers' pay, statutory payments, and process P45 forms.
- Upload FPS and EPS reports to HMRC and complete P11D and P11D(b) expense and benefits forms.
- Print, sort, and distribute payslips and run payroll reports.
- Ensure monthly salary payments for client payrolls are transferred to correct accounts in a timely manner.
- Respond to client queries and HMRC correspondence enquiries professionally and timely.
- Maintain an up-to-date client status schedule and handle general administrative duties as requested.
Primary Duties
- CIPP National Payroll Certificate or Year 1 of the Foundation Degree in Payroll Management, or equivalent, highly desirable.
- Knowledge of current PAYE and NIC legislation affecting payroll.
- Working knowledge of MS Office and payroll software (Payrite).
- Good interpersonal, communication, and organisational skills with good timekeeping.
- Confident and competent in dealing with clients with a strong work ethic and willingness to assist other team members.
- Able to multi-task and prioritise payroll workload to meet deadlines.
26. Payroll Associate (Multi-Site Payroll Administration)
The Payroll Associate manages bi-weekly payroll administration from new hire setup through W2 generation, serving as the first point of contact for employee payroll questions while supporting the Payroll Supervisor across multi-state and multi-site operations. Collaborating with location managers and the broader payroll team, this role maintains data integrity, tracks regulatory changes in wage and tax laws, and delivers management reporting on benefits reconciliation, overtime usage, and wage progression.
Scope of Work
- Assist weekly payroll administration including new hire setup, termination processing, payroll processing, and support to location managers.
- Serve as the first point of contact for employee payroll questions; research, resolve, and respond with excellent customer service.
- Support Payroll Supervisor with the bi-weekly payroll process including payroll data entry, overtime, benefit eligibility, deductions, PTO, leaves, garnishments, and year-end W2 generation.
- Provide management reporting including benefits reconciliation, overtime usage, and wage progression.
- Maintain data integrity, troubleshoot issues, and recommend solutions.
- Stay updated on payroll processing system changes and wage and tax laws.
Qualifications & Experience
- 2+ years of payroll experience; multi-state and multi-site experience preferred.
- Excellent Excel skills required with proficiency in the full Microsoft Office Suite.
- Experience with Ceridian DayForce preferred.
- Superior organization, analytic, and communications skills.
- Ability to multi-task and work within deadlines in a fast-paced team environment.
- Customer service enthusiasm with a can-do attitude and strong sense of initiative.
27. Payroll Associate (FEPS System Payroll Processing)
The Payroll Associate runs monthly and weekly payroll data input into the FEPS system in compliance with statutory obligations and pre-defined timescales, processing staffing changes and allocating agent time based on Record of Service documents. This role advises employees and managers on payroll issues, distributes leave requests and missed punches to supervisory staff, and maintains strict compliance with Financial Regulations throughout each payroll close.
Day-to-Day Responsibilities
- Input monthly/weekly payroll data into the FEPS system in accordance with statutory and contractual obligations and pre-defined timescales.
- Process and monitor all staffing changes including new hires, transfers, leave time, and other employee data amendments.
- Process assigned payroll(s) to completion with minimal errors.
- Allocate agent time based on Record of Service documents to record time in the FEPS payroll system.
- Distribute and oversee leave requests and missed punches to supervisory staff for correction.
- Advise employees and managers on payroll issues as support point of contact for inquiries.
Background & Experience
- Ability to handle multiple tasks in a fast-paced environment and manage responsibilities with little assistance.
- Basic understanding of service requirements for accounts handled and proper application of agent pay.
- Strong attention to detail and ability to reconcile payroll at each close.
- Compliance with Financial Regulations at all times.
- Ability to assist with routine administrative and clerical duties of the payroll team.
- Strong attendance and ability to take direction and work well with co-workers.
28. Payroll Associate (High-Volume Payroll & Garnishments)
Reporting to the Director of Payroll, the Payroll Associate manages payroll processing and timesheet accuracy for over 2,500 employees while handling all garnishments, employee changes, and external vendor relationships including brokers and a 403b financial advisor. The work directly supports operational continuity by resolving employee inquiries via email and internal ticket within established deadlines and shifting organizational priorities.
Key Deliverables
- Process payroll and timesheets for 2,500+ employees and ensure accuracy.
- Manage all employee changes and adjustments.
- Liaise with external brokers, vendors, and 403b financial advisor.
- Manage all garnishments including tax levies and child support.
- Manage employee inquiries via email or internal ticket.
Required Qualifications
- 3–5 years of payroll experience.
- Experience with high-volume payrolls.
- Knowledge of Federal, State, and Local laws including FLSA.
- Systems experience including ADP WFN and Workday; intermediate to advanced Excel skills including multi-function formulas, pivot tables, and formatting techniques.
- Strong attention to detail with uncommon ability to audit and catch errors at a glance.
- Strong organizational and project management skills with understanding of shifting priorities and deadlines.
- Communication skills geared toward target audiences with empathy, negotiation, and buy-in skills.
29. Payroll Associate (PEO & Multi-State Payroll Processing)
Payroll Associate runs payroll processing for 1,000 employees using PEO software and ADP Total Source, researching tax withholding, overtime, and garnishment issues while maintaining benefits and workers compensation records. Success in the position means delivering speed and accuracy in payroll auditing, managing multiple simultaneous projects, and providing responsive customer service to employees on payroll-related questions via email and in person.
Operational Focus
- Process payroll for 1,000 employees and perform research on payroll issues such as tax withholdings, overtime, garnishments, and leaves of absence.
- Maintain and analyze earned time off, sick time, workers compensation, 401K, and employee benefits.
- Process W4 changes and distribute W2s.
- Assist with annual audits and month-end projects as needed.
- Perform other payroll-related duties as required.
Professional Experience
- Preferably 5+ years of payroll experience, ideally from Paychex or ADP.
- Must have experience using PEO software/ADP Total Source and multi-state taxes.
- Must provide excellent customer service to employees with payroll-related questions via email and in person.
- Technical expertise with speed and accuracy in processing and auditing payroll required.
- Ability to prioritize and manage numerous projects simultaneously.
30. Payroll Associate (Shared Services Payroll Support)
The Payroll Associate strengthens front-end payroll business services by developing employee relationships, resolving payroll questions, and utilizing company technology to process requests within a shared services environment. This role supports continuous process improvement and cross-functional collaboration while maintaining reliable attendance and following established processes, procedures, and internal controls.
Accountabilities
- Develop strong relationships with employees and provide payroll support.
- Learn and utilize company technology to resolve employee requests.
- Follow processes, procedures, and internal controls.
- Support and participate in collaboration activities to promote and implement continuous process improvement.
- Maintain reliable and consistent attendance.
- Perform other job-related tasks as needed or assigned.
Education & Experience
- Bachelor's Degree in business studies or related field preferred.
- 0–2 years of payroll experience in a shared services environment preferred.
- Excellent analytical, math, and organization skills with attention to detail and ability to recognize discrepancies.
- Working knowledge of Microsoft Outlook, Excel, and Word; previous SAP experience preferred.
- Strong written and verbal communication skills with excellent customer service and collaboration skills.
- Highly motivated and self-directed with minimal supervision required and ability to develop specific goals and plans to prioritize and accomplish assigned work.
Editorial Process and Content Quality
This content is developed by the Lamwork Editorial Team using structured analysis of real-world job data, skill requirements, and hiring patterns.
Research framework by Lam Nguyen, Founder & Editorial Lead.
Reviewed by Thanh Huyen, Managing Editor.
Learn more about our editorial standards.