• Perform administrative and certain clinical duties as directed by the Site Manager and Clinicians.
• Room patients and perform all direct patient care tasks
• Perform all patient appointment scheduling functions
• Document in EMR, i.e., telephone and refill encounters, transcribe referrals, work WQs, check-in/out patients, collect monies and document in EMR, and greet patients upon arrival.
• Perform back office duties
• Perform all administrative/front desk tasks.
• Obtain and record medical history in the patient’s chart, update medications in the patient’s chart, and manage patient flow.
• Vitals, POCT, immunizations, dressing changes, and perform in-office lab tests.
• Schedule, reschedule, and cancel appointments
• Clean and stock exam rooms, clean and maintain instruments, and order BO medical supplies.

Skills: Patient Care, EMR Documentation, Appointment Scheduling, Front Desk Support, Clinical Procedures, POCT Testing, Immunization Support, Exam Room Maintenance

• Ensure efficient patient flow in examination rooms.
• Provide clinical assistance by taking and recording vital signs.
• Enter or update medications, allergies, health history, and other key elements related to patient care accurately and professionally.
• Take responsibility for performing EKGs.
• Maintain, order, and stock supplies for exam rooms.
• Ensure appropriate infection control protocol is followed in the clinical area.
• Properly manage equipment to ensure it is well-maintained and ready for use.

Skills: Patient Flow Management, Vital Signs Assessment, Medical Data Entry, EKG Operation, Supply Management, Infection Control, Equipment Maintenance, Clinical Support

• Provide age-appropriate care to the groups of patients regularly served. 
• Orientate new staff, serve as a resource to float pool staff.
• Conform to hospital standards of performance and conduct, including those about patient rights, so that the best possible customer service and patient care may be provided. 
• Utilize the hospital's cultural beliefs and RESPECT attributes as the basis for decision-making and to support the hospital's mission and goals.
• Schedule urgent patients into providers' schedules for immediate evaluation.
• Complete billing batch for advanced clinical activity (e.g., photo and PUVA, suture removal, dressing change batch).
• Create and maintain a special procedure and sub-specialty patient list for reference.
• Maintain special procedures and sub-specialty areas, cleaning and auditing inventory, and inspection of special equipment and instruments.
• Stock and order special items.
• Maintain vendor logs/relationships and inform nurse manager or designee of equipment needing service.

Skills: Age-Appropriate Care, Staff Orientation, Patient Rights Compliance, Cultural Competency, Urgent Scheduling, Clinical Billing, Procedure Management, Inventory & Equipment Oversight

• Assist nurse and provider with patient care, including exam room set-up, history review (non-urgent, single system complaint), vital signs, and specimen collection.
• Assist with inter-facility transfers/referrals and wheelchair transport.
• Recognize and relate pediatric growth milestones.
• Communicate delays to family or patient that may impact their expeditious medical care and recognize the need for the patient or family to verbalize concerns.
• Communicate patient concerns to appropriate team members.
• Assist in communicating reportable issues and can identify and retrieve CPS, APS, domestic violence, rape reporting, poison control, and other emergency agency forms or phone numbers.
• Perform non-patient care activities, including patient registration (Meditech), stocking supplies, inventory and ordering supplies, preparing instruments to be sent to central processing, maintenance/housekeeping duties, charting and logging, front desk support, I.C.D. coding, medical record filing/assembly/disassembly, equipment calibration, money collection, and cleaning exam rooms.
• Take charge of the front office.

Skills: Patient Care Support, Vital Signs Collection, Specimen Handling, Pediatric Milestone Recognition, Family Communication, Safety Reporting, Administrative Operations, Front Office Management

• Receive and direct phone calls, perform all patient appointment scheduling functions, check in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.
• Perform patient check-out, assist and follow up with referral processing, and arrange all internal and external ancillary appointments for patients.
• Perform all direct patient care tasks, prepare patients for examination, take vitals, and record patient health history.
• Assist the physician with medical treatments, procedures, and exams.
• Prepare equipment and exam rooms, clean and sanitize exam rooms and instruments.
• Manage clinic and exam room medical supply inventory and ensure proper functioning of medical equipment needed for patient care.
• Process incoming faxes and mail, monitor the provider's outbox, and complete action items assigned by the provider.
• Follow all compliance and regulatory requirements and participate in and complete all required and ongoing training.
• Act as preceptor for new medical assistants and externs, providing support and guidance during onboarding and training.
• Provide care coordination by scheduling complex appointments requiring strong knowledge of procedures, department protocols, and timing.
• Ensure the patient care team is communicated with on a timely basis and confirm the patient’s understanding.
• Assist the medical team with more complex patient care and procedures in the clinic.
• Confirm all patient work queues and in-basket messages are followed up on without delay.
• Conducts routine inventory and equipment checks within the service line and arranges for specialty equipment and services.
• Provide coverage in other service lines with limited guidance.
• Support the site’s Culture of CARE ambassadors and demonstrate Culture of CARE in all actions.
• Complete other responsibilities as requested by the Practice Manager.

Skills: Patient Scheduling, Front Desk Operations, Patient Care Support, Clinical Procedure Assistance, Exam Room Preparation, Supply & Equipment Management, Care Coordination, Staff Training Support

• Administer program components and processes for screening and case response, conducting and reviewing health risk assessments for immediate management needs.
• Update medical chart and related electronic patient and office databases.
• Monitor program participation and compliance, assist with regulatory audits, and provide necessary reporting and documentation.
• Coordinate with Risk Management and the Environmental Health and Safety staff to provide required data.
• Respond to first-level inquiries from patients, human resources, university departments, and outside of the university regarding sensitive information.
• Perform phlebotomy and vaccinations, administer clinical screening tests (hearing tests, visual test screening, pulmonary function tests, and fit testing).
• Prepare blood for laboratory tests, and ensure samples are ready for delivery with all appropriate documentation.
• Serve as a contact for SU department representatives to coordinate periodic exams, monitor compliance utilizing the EHR system, existing databases, and MS Excel.
• Follow-up to assure laboratory test results are received and communicated to the patient in a timely fashion.
• Review under the direction of OHC clinicians, medical questionnaires, and determine whether clinic visitation or additional medical services are appropriate.
• Inform the participant of additional screening needs.
• Perform qualitative and quantitative N95 fit testing as indicated, including for large group fitting.
• Assist in the training of the Health Check process (an online tool supported by a robust IT platform), and then, supported by the clinical medical staff, will perform administrative follow-up with employees who are restricted by HealthCheck to maintain the health and well-being of the campus.
• Assist in the seasonal flu vaccination program.

Skills: Screening Management, EMR Updates, Compliance Monitoring, Risk Coordination, Patient Communication, Phlebotomy Skills, Lab Preparation, Fit Testing

• Conduct face-to-face interviews with all prenatal patients, screen patients for presumptive eligibility (PE), and issue of PE card if eligible.
• Issue the 2nd good through extension for patients.
• Identify opportunities and facilitate efforts to expand service or increase patient access to programs.
• Ensure client charts are documented whenever telephone and face-to-face contact is made.
• Code all super bills accordingly to the type of visit and sign all chart entries using a legal signature and title.
• Provide ongoing orientation, assessments, classes, and make the appropriate referrals to prenatal patients.
• Prepare all Intake packets, English/Spanish, and make sure all appointments have been given to the patient accordingly, i.e., Intake, Initial, Medi-Cal, etc.
• Assist patients in completing Medi-Cal forms (application) and follow up on no-show/missed appointments.
• Order all prenatal forms and fax weekly PE enrollment Summary Forms to the state.
• Fax weekly schedules to the Medi-Cal worker and advocate for patients with the Medi-Cal worker.
• Accountable for case management of the prenatal program, which includes reviewing all prenatal charts after each clinic visit with the provider, as well as reviewing each chart the day before the visit with the provider. 
• Ensure that all procedures, tests, etc. that the provider has ordered have been done, and lab results have been received on time.

Skills: Prenatal Interviews, Eligibility Screening, Patient Access, Chart Documentation, Billing Coding, Patient Orientation, Medi-Cal Assistance, Case Management

• Check in and check out patients for their appointments, including obtaining insurance information, verifying the accuracy of patient information, and processing payments accurately
• Be the first "face" patients interact with in the centers.
• Be in charge of taking vital signs, entering data in the patient chart, assisting with in-office procedures, reviewing medications, and reaching out to patients and providers for the purposes of continuing care.
• Return calls to patients, answer questions for patients, complete referrals, chart prep, and forms management.
• Work with the clinicians, peers, and patients to meet the needs of the practice.
• Help answer questions, concerns, and requests, either in person, through the EHR and patient portal, or by phone.

Skills: Patient Check-In, Patient Check-Out, Vital Signs, Data Entry, Procedure Assistance, Patient Communication, Referral Processing, Care Coordination

• Support the patient and provider throughout the patient visit.
• Ensure the patient and provider are prepared for the visit.
• Ensure the patient’s questions are answered before leaving.
• Prepare the room for the next appointment.
• Provide excellent patient service through effective communication, both over the phone and in person.
• Complete appropriate documentation, including patient registration.
• Maintain required clinical knowledge, technical skills, training, and credentials through personal professional development.
• Adapt behavior to the specific patient population, including respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions, and communication style.

Skills: Patient Support, Visit Preparation, Patient Communication, Room Preparation, Documentation Skills, Clinical Knowledge, Professional Development, Population Sensitivity

• Replenish clerical supplies and medical record forms in specific patient care areas.
• Gather correct lab and X-ray results for each patient before the exam.
• Assist the Nurse and health care provider with patient call-backs.
• Record telephone messages from the patient to the medical care provider. 
• Answer incoming calls pertaining only to wellness exam information. 
• Do not give medical advice to a patient in person or by phone.
• Responsible for the maintenance of electronic medical records.
• Clearly document notes on progress notes (first name initial and last name with title).
• Ensure that the correct lab and X-ray results are ready for each patient before the provider visit.
• Responsible for the maintenance of medical records and complying with all standards of documentation.
• Assist in other clerical duties as assigned by the Team leader, Nurse manager/supervisor, or Medical Director.
• Present a positive image of student health by being a patient advocate and using effective public relations skills.
• Attend scheduled nursing staff meetings and general monthly staff meetings for the purpose of exchanging information and discussing issues.
• Participate by presenting journal articles of interest at scheduled nursing staff meetings.
• Suggest ways to solve problems and make improvements.
• Complete assignments promptly as delegated by the RN Team Leader and/or Clinical Nurse Manager.

Skills: Supply Replenishment, Lab/X-Ray Coordination, Patient Callbacks, Message Handling, Wellness Call Support, EMR Maintenance, Documentation Accuracy, Clerical Support

• Assist with the monitoring and training of student volunteers.
• Responsible for adhering to the principles of Universal Precautions.
• Wear personal protective equipment as indicated to prevent Bloodborne pathogen exposure.
• Wash hands frequently and between patients to prevent cross-contamination. 
• Supply according to policy and procedure.
• Clean and/or dispose of contaminated supplies according to policy and procedure.
• Attend appropriate continuing education/staff development classes both on campus and off campus.
• Adhere to the policies and procedures as outlined in the administrative, nursing, and university manuals.
• Responsible for wearing appropriate dress attire in accordance with the dress code policy.
• Use equipment and supplies safely, effectively, and efficiently.
• Use proper body mechanics.
• Complete additional nursing responsibilities as assigned by the Team leader, Nurse manager/supervisor, or Medical Director.
• Under the direction, guidance, and supervision of the Clinical Nurse Manager, RN Team Leader, and/or licensed medical care provider (physician, physician assistant, or nurse practitioner), provide quality nursing care for all patients presented at the Student Health Center. 
• Responsible for patient-centered duties, assisting medical care providers, performing technical and clerical tasks, completing special projects, and assignments delegated by the Clinical Nurse Manager. 
• Maintain harmonious relationships and favorable attitudes among the health care team, practice the standards of quality nursing care, practice the principles of infection control, respond appropriately when an emergency occurs, and perform the duties and responsibilities outlined in this job description.

Skills: Volunteer Training, Infection Control, PPE Compliance, Supply Handling, Equipment Safety, Body Mechanics, Nursing Support, Team Collaboration

• Receive and direct phone calls, perform all patient appointment scheduling functions, check in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.
• Perform patient check-out, assist and follow up with referral processing, and arrange all internal and external ancillary appointments for patients.
• Perform all direct patient care tasks, prepare patients for examination, take vitals, and record patient health history.
• Assist the physician with medical treatments, procedures, and exams.
• Prepare equipment and exam rooms, clean and sanitize exam rooms and instruments.
• Manage clinic and exam room medical supply inventory and ensure proper functioning of medical equipment needed for patient care.
• Process incoming faxes and mail, monitor the provider's outbox, and complete action items assigned by the provider.
• Follow all compliance and regulatory requirements and participate in and complete all required and ongoing training.
• Act as preceptor for new medical assistants and externs, providing support and guidance during onboarding and training.
• Provide care coordination by scheduling complex appointments requiring strong knowledge of procedures, department protocols, and timing.
• Ensure the patient care team is communicated with on a timely basis and confirm the patient’s understanding.
• Assist the medical team with more complex patient care and procedures in the clinic.
• Confirm all patient work queues and in-basket messages are followed up on without delay.
• Conducts routine inventory and equipment checks within the service line and arranges for specialty equipment and services.
• Provide coverage in other service lines with limited guidance.
• Support the site’s Culture of CARE ambassadors and demonstrate Culture of CARE in all actions.
• Complete other responsibilities as requested by the Practice Manager.

Skills: Patient Scheduling, Front Desk Support, Direct Patient Care, Procedure Assistance, Exam Room Prep, Inventory Management, Care Coordination, Staff Training

• Perform administrative and certain clinical duties as directed by the Site Manager and Clinicians.
• Room patients and perform all direct patient care tasks.
• Perform all patient appointment scheduling functions.
• Document in EMR, i.e., telephone and refill encounters, transcribe referrals, work WQs, Check-in/out patients, collect monies and document in EMR, and greet patients upon arrival.
• Perform back office duties.
• Perform all administrative/front desk tasks.
• Obtain and record medical history in the patient’s chart, update medications in the patient’s chart, and manage patient flow.
• Vitals, POCT, immunizations, dressing changes, and perform in-office lab tests.
• Schedule, reschedule, and cancel appointments.
• Clean and stock exam rooms, clean and maintain instruments, and order BO medical supplies.

Skills: Administrative Support, Patient Rooming, Appointment Scheduling, EMR Documentation, Back Office Duties, Medical History Entry, Clinical Procedures, Exam Room Maintenance

• Analyze clinical situations systematically and act to obtain resources or correct problems to meet or exceed expected outcomes or patient needs.
• Recognize the need for assistance and utilize resources on time.
• Assume assignment of non-complex and some complex patient management, with some turnover in assignment as directed by the nurse.
• Consistently prioritize work based on changes in patient condition, changes in assignment, and unanticipated interruptions.
• Identify and utilize team resources to solve identified problems or needs.
• Collaborate with the health care team in the organization of tasks and activities for the patient's care from admission to discharge, according to the plan of care, and to meet identified expected outcomes.
• Participate in bedside shift report.
• Collaborate with nurses on the patient's behalf.
• Utilize communication and teamwork strategies aimed at promoting high team performance and achieving optimal patient outcomes and unit productivity.
• Choose an appropriate and meaningful communication style when interacting with others, and give and accept constructive feedback from peers.
• Participate in intentional rounds, communicate any next level of care needs.

Skills: Clinical Problem-Solving, Resource Utilization, Patient Management, Work Prioritization, Team Collaboration, Task Coordination, Shift Reporting, Effective Communication

• Perform routine clinical functions and document in the patient chart, including vital signs, height, weight, pain screening, and documentation of chief complaints.
• Document the use of an interpreter.
• Work with interpreting services to facilitate interpreter participation for medical appointments in person, by phone, or by video.
• Assist nurses and providers, and patients in preparation for exam and/or procedures.
• Assist with procedures in the department.
• Assist with medication review by helping patients update and review their medication list.
• Assist with the abstraction of medical information, updating providers with status.
• Assist patients with the completion of clinical research forms.
• Enter data points accurately and correctly into flowcharts for the patient’s visit
• Assist in reviewing labs required by the provider that are in the patient’s profile and ready for the provider’s visit, if not, proceed in calling the facility for labs to be sent to the office.
• Complete all appropriate competencies to perform or assist with procedures for the department's specialty as determined by the Administrative Nurse or Administrative Director.
• Support providers in managing and reviewing in-basket messages.
• Act as a chaperone for medical providers.
• Work as an internal float for the department as requested by the supervisor.
• Transport patients and ensure their safety.
• Monitor patient flow in and out of the clinic.

Skills: Clinical Documentation, Interpreter Coordination, Procedure Assistance, Medication Review, Data Entry, Lab Follow-Up, Provider Support, Patient Flow Management

• Participate in updating mandatory logs.
• Assist with monthly clinical surveys and chart audits.
• Facilitate referrals to other providers as ordered by the physician.
• Perform clinical activities in an accurate and timely manner.
• Assist the physician staff in writing and sending out patient communications.
• Comply with all Ambulatory Services and Medical Center policies and procedures for infection control, safety, administrative, and clinical practice.
• Comply with activities mandated by JCAHO/Title 22.
• Complete annual competency testing.
• Ensures all medication cabinets are secured at all times, and supplies are adequate for clinic function.
• Communicating and coordinating care within the team of providers and support staff relevant patient issues.
• Review clinical information to request prior authorizations for specialty medications.
• Preliminary review incoming referrals for the necessary information to submit to the clinician for review.
• Work with providers, appeal denials for medications/procedures by providing additional clinical information.
• Review AVS/checklist/treatment plans with patients as directed by providers.
• Participate in daily and end-of-day huddles to review clinic flow.
• Work with the clinical team to manage in-basket messages.
• Use an appropriate disease-specific checklist, and prepare new patient referrals for clinical review.

Skills: Log Management, Chart Audits, Referral Coordination, Clinical Accuracy, Patient Communication, Infection Control Compliance, Prior Authorization Support, Care Team Coordination

• Support and coordinate scheduling of outpatient clinic visits, outpatient procedures for multiple providers, and services.
• Ensure all visits are scheduled within a clinically appropriate timeframe to ensure patient safety and timely patient care.
• Register patients in person or by telephone before the initial appointment.
• Update patient information for returning patients by following practice established accuracy and performance standards.
• Communicate Medical Center's financial policies clearly to patients, answering simple patient account questions, and knowing when to refer patients to Financial Counseling for additional help.
• Ensure that data entries are accurate and timely for registration and scheduling according to the medical center and departmental policies.
• Ensure accuracy of PCP/Referring provider entry and maintain HIPAA.
• Coordinate providers’ clinic schedules and book appropriate clinic visits and outpatient procedures.
• Interface with patients and physicians to ensure adequate communication regarding all aspects of clinic visits and outpatient procedures.
• Obtain and verify patient insurance eligibility.
• Correctly identify and select appropriate insurance plans.
• Interact with patients, insurance companies, and staff accordingly to ensure clinical services in the clinic are authorized for the visit.
• Provide administrative support for providers, including ensuring correspondence, clinical, financial, and administrative documentation is processed accurately and timely.
• Respond to telephone and email inquiries related to clinical services within a 24-48-hour time frame (urgent inquiries will be addressed on the same business day) and assist callers appropriately.

Skills: Clinic Scheduling, Patient Registration, Insurance Verification, Data Accuracy, Financial Policy Communication, Provider Coordination, Referral Authorization, Administrative Support

• Ensure a professional and helpful working environment by upholding the House Standards as adopted by the Medical Center.
• Notify providers of patient delays and service issues.
• Act as an advocate for patients by helping to facilitate provider punctuality to maintain optimal clinic schedules.
• Communicate provider delays to the front office team and make regular announcements to patients in the waiting room or exam room when delays are over 30 minutes.
• Share pertinent information and observations with other health team members.
• Identify and communicate problems to the nursing staff or appropriate supervisor.
• Offer suggestions for change or improvement in clinic/practice operations.
• Assist patients with issues and complaints utilizing conflict management skills.
• Utilize Electronic Health Record (APeX) for documentation within the scope of practice of a Hospital Assistant.
• Maintain clean, well-stocked exam rooms.
• Responsible for keeping an inventory of medical supplies.
• Coordinate meal and rest periods with other Hospital Assistants and ensure coverage of the clinic under the direction of the supervisor/manager.
• Maintain supply standards as directed by nursing staff or appropriate supervisor.
• Adhere to infection control procedures as outlined in the Infection Control Manual.
• Adhere to the Ambulatory Services policy and procedures for the cleaning, disinfecting, and sterilizing of equipment.
• Participate in various QI and Customer Service initiatives, such as wait time studies, outcome data collection from different improvement processes.

Skills: Patient Advocacy, Delay Communication, Team Collaboration, Conflict Management, EHR Documentation, Exam Room Maintenance, Supply Inventory, Infection Control

• Excellent interpersonal communication and skills, whether in person, via the telephone, or in writing.
• Superior service attitude with compassion and kindness.
• Intellectually curious, eager to learn.
• Demonstrated excellence in clinical management.
• Energetic and upbeat, and can work well both independently and as part of a multidisciplinary team.
• Demonstrate intellectual independence and initiative and a desire to learn and develop new skills, and better methods of completing work efforts.
• Exceptional organizational and time management skills, and the ability to organize time and priorities effectively, asking for direction when appropriate.
• Flexibility and proven ability to handle multiple tasks.
• Experience with common PC software, including Microsoft Word, PowerPoint, Excel, Access, and Outlook, and reference management software.
• Comfortable in a practice environment/culture that promotes ongoing change toward process improvement.
• Experience in a cross-cultural or international environment.

Qualifications: BS in Nursing with 3 years of Experience

• CPR Certification.
• Medical Assistant experience, certification required before hire.
• EMR experience and proficiency.
• Experience working with geriatric patients.
• Phlebotomy Technician Certification.
• Strong communication skills and customer service orientation.
• Good problem-solving skills, accountability, and a flexible, positive attitude.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities.
• Someone who embodies being "Oaky".

Qualifications: BS in Biology with 2 years of Experience

• Experience in a service environment.
• Able to articulate Iora values in relation to service and performance.
• Good interpersonal communication skills with exceptional listening abilities.
• Compassionate, kind, and open-minded.
• Proven teamwork experience.
• Excellent written communication skills.
• Excited about joining a young organization transitioning from its start-up phase to one with more structured processes.
• Some clinical experience, such as EMT, MA, CNA, or Phlebotomy certification.

Qualifications: BS in Human Physiology with 1 year of Experience

• CFC certification and First Aid certification.
• Previous experience in an industrial and multicultural environment.
• Dynamic, rapid adaptation, flexibility.
• Sense of initiative, quick-wittedness, autonomy.
• Good ability to work in a team, as well as independently.
• Strong interpersonal skills, empathy, and ease in communication.
• Excellent contact with patients.
• A good command of computer tools.
• Excellent command of MS Office IT tools.
• Motivated, efficient, and endowed with a strong sense of responsibility, and know how to anticipate and are very organized.

Qualifications: BA in Medical Anthropology with 3 years of Experience

• Medical Assistant Certificate and CPR Certified, and/or Certification through AAMA.
• Ability to find solutions when barriers are identified.
• Strong documentation skills.
• Ability to independently seek out resources and work collaboratively.
• Ability to read, understand, and follow oral and written instructions.
• Experience and work ethics that support working within a high-functioning, team-oriented environment.
• A willingness and ability to work under supervision.
• Ability to develop and maintain good working relationships with staff.
• Ability to use a computer and learn new software programs.
• Excellent interpersonal skills reflecting clarity and diplomacy, and the ability to communicate accurately and effectively with all levels of staff and management.
• Ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts, etc.
• Ability to communicate effectively, both verbally and in writing.
• Possess genuine respect for others and acceptance of their individual social and cultural traits.
• Proficient knowledge of Microsoft Outlook.
• Able to travel and attend professional meetings, conferences, trainings, and clinic sites.
• Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
• Knowledge of Informal Medical Office Policies and Procedures.

Qualifications: BA in Gerontology with 2 years of Experience

• Work experience in a public contact job, preferably service-related and in a health care environment.
• Certifications such as CMA, RMA, CCMA, or other recognized medical assistant credentials, and BLS certification.
• Must adhere to high standards of teamwork by demonstrating adaptability, flexibility, and consistently sharing information and resources with others.
• Documented history of excellent attendance and punctuality.
• Effective time management skills/consistently uses available time effectively.
• Excellent customer service skills.
• Excellent interpersonal and communication skills (e.g., ability to provide and receive Constructive feedback, seeks constructive approaches to resolving workplace issues).
• Strong attention to detail.
• Ability to work well with minimal supervision.
• Exceptional interpersonal skills and the ability to work well in a team setting.
• Active listening, written, verbal, and information technology skills.

Qualifications: BA in Sociology (Health Focus) with 1 year of Experience

• Must be able to travel between the designated regions.
• Knowledge and experience in the healthcare field and EMR systems.
• Skill in performing medical assistance tasks appropriately.
• Skill in written and verbal communications.
• Skill in understanding patient education needs by effectively sharing information with patients and families.
• Ability to learn and retain information regarding patient care practices and procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to multitask.
• Ability to demonstrate compassion and caring in dealing with others.

Qualifications: BA in Human Development with 3 years of Experience

• Certified Medical Assistant or graduate of an accredited program.
• Medical Assistant experience.
• Previous office experience or relevant outpatient experience.
• Must have previous EMR experience.
• Excellent computer skills.
• Ability to prioritize work and complete tasks on time.
• Ability to work independently and accurately with excellent follow-through.

Qualifications: BS in Clinical Science with 1 year of Experience

• Previous experience in healthcare, preferably in Urology.
• Current American Heart Association BLS CPR certification.
• Familiarity with medical terminology.
• Strong organizational skills.
• Must be detail-oriented in all aspects of the job
• Ability to thrive in a fast-paced environment.
• Basic computer skills and data entry skills.
• Excellent communication skills.
• Ability to handle multiple priorities.
• Ability to build positive relationships, maintain a positive attitude, and have a warm and friendly demeanor.
• Can efficiently work in a team environment and travel to assigned sites and designated meetings/trainings.

Qualifications: BA in Health Sciences with 2 years of Experience

• Experience working in Dermatology.
• Nationally Certified Medical Assistant.
• Experience using EMR software and patient scheduling systems.
• Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
• Strong organizational skills.
• Excellent patient relations and customer service skills.
• Able to read and write, consistent with job requirements.
• Good cognitive skills.
• Proficient in interpersonal relations and communicative skills.

Qualifications: BA in Psychology with 3 years of Experience

• Evidence of being a certified Medical Assistant.
• Paid experience as a Medical Assistant.
• Experience in working with athletes and orthopedic supplies
• Experience working in a higher education health setting.
• Experience working with an electronic medical record (preferably PointNClick).
• Skilled in scheduling patient appointments, including the check-in and check-out process.
• Demonstrated knowledge of both front and back office duties, including phlebotomy, vaccination administration, taking patient vital signs, and assisting in minor surgical and women’s health procedures.
• Proficient experience in orthopedic splinting, performing CLIA-waived testing (e.g., rapid strep testing, rapid flu testing, urine pregnancy testing, and urine dipstick analysis).
• Experience working with reliable attendance and time management.
• Evidence of effective verbal and written communication.
• Experience in IV administration.

Qualifications: BA in Public Health with 4 years of Experience

• Completion of an Accredited Medical Assistant Program or Medical Assistant Certification.
• Direct or member care work experience.
• Basic Life Support (BLS) - multiple issuers.
• Impact-driven,  care about impact on the world.
• User-obsessed - deeply empathetic, constantly putting yourself in the shoes of members.
• A problem-solver with experience solving ambiguous and analytically complex problems, and is always looking for a new challenge.
• Process-oriented with exceptional organizational skills and enjoy building scalable operational processes.

Qualifications: BS in Biomedical Science with 2 years of Experience

• One of the following certifications: American Association of Medical Assistants (AAMA), American Medical Technologists (AMT), or California Certifying Board of Medical Assistants (CCMA).
• Experience in a community clinic or medical office setting.
• Electronic Health Records and Electronic Practice Management systems experience.
• Working knowledge of community health problems, including social and economic factors relating to health.
• Must be bilingual in English/Spanish.
• Ability to interpret, understand, and attend to requests.
• Ability to work independently and effectively under pressure.
• Be detail-oriented with strong organization skills.
• Can communicate clearly, in a friendly and helpful manner.
• Must maintain high personal standards, be energetic, and forward-thinking.

Qualifications: BS in Microbiology with 6 years of Experience

• CPR certification and/or Medical Assistant Certification (AMT or AAMA).
• Previous experience working in a medical office (or related field).
• Skill in completing assignments accurately and with attention to detail.
• Ability to analyze, organize, and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends.
• Ability to work independently and/or in a collaborative environment.
• Familiar with gMED, Open Access, Recall, and scheduling patients' procedures.
• Must be proficient in computers.

Qualifications: BA in Medical Anthropology with 2 years of Experience

• Must be a Certified or registered medical assistant.
• Experience as a medical assistant in a similar environment
• BLS certification for the Healthcare Provider by the American Heart Association (AHA).
• Working knowledge of electronic medical records.
• Good knowledge of general back office procedures, such as taking vitals, performing venipuncture, administering immunizations, etc.
• Good comprehensive knowledge of medical terminology in English and Spanish.
• Emergency response capability for possible crises.
• Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems, and internet search capabilities.
• Good interpersonal, communication skills.

Qualifications: BS in Health Information Management with 3 years of Experience

• Completed an approved Medical Assistant program
• Experience working in an ambulatory care medical office, preferably in a paperless environment (minimum of externship in a medical or ambulatory health setting).
• Back office medical experience.
• CMA (Certified Medical Assistant) by the American Association of Medical Assistants, RMA (Registered Medical Assistant) through the American Medical Technologists, or equivalent.
• CPR Certification.
• Ability to type 40 words per minute and basic computer skills.
• Excellent verbal and written communication and customer service skills.
• Computer and Electronic Medical Record skills and the ability to function in a variable clinical setting.

Qualifications: BA in Healthcare Administration with 2 years of Experience

• Successful completion of a medical assistant training program at an accredited institution.
• Basic Life Support certification.
• Experience using Microsoft Office software and electronic medical record software, as verified through educational transcripts.
• Strong interpersonal and customer service skills to communicate with patients, family members, physicians, and other health care providers, as well as other colleagues. 
• Knowledge of medical terminology. 
• Strong problem-solving abilities and analytical skills to ensure patients’ needs are met. 
• Basic computer skills to input and retrieve clinical information, as well as patient registration and appointment information. 
• Ability to utilize critical thinking and good judgment in the performance of tasks. 
• Good organizational skills and the ability to multitask and to prioritize daily assignments to ensure smooth workflow.

Qualifications: BS in Exercise Science with 1 year of Experience

• Medical Assistant Certification/Registration or meet state requirements.
• Clinical medical assistant experience.
• CPR certification.
• Technology-driven medical data entry system experience or related computer data entry.
• Experience in an Occupational Medicine clinic, General Medical, and Internal Medicine work environments.
• Phlebotomy certification.
• First Aid certification.
• Must have strong written and verbal communication skills.
• Must have excellent multi-tasking, organizational, and computer skills.
• Previous patient scheduling experience.
• Must display exceptional interpersonal skills and a desire to develop strong ties with the community and build long-lasting relationships with patients and their families.

Qualifications: BS in Biochemistry with 4 years of Experience