MEDICAL ASSISTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Nov 25, 2025 - The Medical Assistant has experience in medical terminology, administrative office procedures, reception, scheduling, electronic medical records, exam room preparation, and maintaining ethical and safety standards. This role requires clinical competencies in phlebotomy, injections, waived CLIA testing, ECG, spirometry, and adherence to bloodborne pathogen protocols and universal precautions. The Assistant also needs strong computer proficiency, excellent communication skills, and the ability to work collaboratively with both medical and administrative staff.
Essential Hard and Soft Skills for a Standout Medical Assistant Resume
- Patient Intake
- Diagnostic Support
- Clinical Procedures
- Specimen Handling
- Exam Assistance
- Phlebotomy Skills
- Medication Administration
- Record Documentation
- Lab Testing
- Room Sterilization
- Patient Care
- Patient Communication
- Clinic Support
- Patient Flow
- Post-Care Guidance
- Front Desk Support
- Customer Service
- Patient Education
- Cross-Functional Liaison
- Accurate Charting


Summary of Medical Assistant Knowledge and Qualifications on Resume
1. BS in Health Sciences with 4 years of Experience
- Organizational skills with focus on tracking patient care and improving patient flow
- Professional demeanor and recognition of privacy considerations for patients and families
- Communication skills and the ability to coordinate and cooperate with multiple members of the healthcare team
- Be able to learn and use all functions of electronic medical record software and transcription software.
- Must accurately enter data into a database, search for information, send and receive email and attachments.
- Ability to record exam details
- Computer proficiency and ability to quickly learn new applications
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Ability to apply logic and draw conclusions based on knowledge
- Ability to refer to reference materials to solve problems
2. BS in Biology with 2 years of Experience
- Work with flexibility and respect for co-workers and claimants
- Work with confidential information, be organized and efficient
- Work independently and in a team environment
- Ability to prioritize and manage workloads and deadlines
- Excellent problem-solving skills, be resourceful and creative
- Must handle telephone conversations in a courteous and business-like manner
- Be tactful, diplomatic, mature and flexible
- Receive detailed information through oral and written communication
- Access, input, and retrieve information from computer
- Understand and interpret written reports
3. BS in Public Health with 3 years of Experience
- Previous Personal Support Worker or Medical Laboratory experience
- Previous experience as a medical assistant and/or proficiency in measuring various vitals signs such as manual blood pressure, pulse
- Experience working in a medical office environment
- Proficient knowledge of Electronic Medical Records system (knowledge of Accuro)
- Sound knowledge of medical terminology
- Good interpersonal and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Superior time management skills, excellent attention to detail
- Good communication skills (both verbal and written)
- Good computer skills (MS Word, Excel, Outlook, etc.)
4. BA in Psychology with 5 years of Experience
- Board-certified by an appropriate midlevel practitioner certifying agency
- Experience in post-grad hands on hospital-based medicine
- Intermediate or higher level of proficiency with managed care
- Experience in Quality Management, data analysis and interpretation skills, post-grad hands-on clinical practice
- Excellent telephonic communication skills, interpersonal communication skills
- Excellent project management skills, experience with claims coding and review
- Excellent presentation skills for both clinical and non-clinical audiences
- Familiarity with current medical issues and practices
- Creative problem-solving skills, internet researching skills
- Basic computer skills, typing, word processing, presentation, and spreadsheet applications skills
- Solid team player and team-building skills, designated quiet workspace
- Experience with managed care principles and utilization of evidence-based clinical criteria
5. BA in Public Health with 6 years of Experience
- Flexibility to meet the changing needs of the patients and the various clinics
- Ability to treat people with respect under all circumstances
- Effectively communicate both in writing and verbally to interact professionally with colleagues, patients, families, and visitors
- Demonstrated PC skills (e.g., MS Office and EHR use)
- Ability to concentrate and pay close attention to detail.
- Demonstrates awareness of current state, federal, and local laws relating to position and patient care
- Complies with all applicable infection control and safety procedures
- Increasingly expanded knowledge of principles and practices governing MA role and the ability to apply them effectively
- Performs delegated work with minimal oversight
- Must possess expanded knowledge of vaccinations, medications, and their use, to include brand and generic names related to the clinic/location supported
6. BS in Health Sciences with 3 years of Experience
- Ability to analyze, problem-solve, and prioritize multiple tasks under pressure
- Demonstrates a high degree of accountability with increasing responsibilities
- Experience Healthcare, Medical Assistant
- Ability to write routine reports and correspondence
- Proficient in typing and good at spelling, punctuation, grammar, and oral communication
- Credentials verification for a clinical practitioner
- Mandated reporting requirements for Child Abuse
- Mandated reporting requirements of Dependent Adult Abuse
- Must successfully complete and pass the background check and credentialing process before employment and date of hire
7. BS in Biology with 2 years of Experience
- Knowledge of medical assisting practices.
- Knowledge of relevant policies, procedures, and routines.
- Considerable interpersonal skills, oral and written communication skills.
- Ability to work under pressure, deadlines, and a rapidly changing environment.
- American Heart Association (AHA) BLS (CPR/AED) or ACLS Certification or formal training.
- CPR/AED, American Heart Association (AHA) Basic Life Support (BLS) certification, or ACLS.
- Working experience using EPIC.
- Hematology/oncology/infusion medical practice experience or outpatient clinical experience.
8. BS in Nursing with 3 years of Experience
- Accredited Medical Assistant certificate.
- Superior customer service skills and experience.
- Experience in a Medical Assistant position.
- Flexible and solutions-driven.
- Responsive and comfortable working in a fast-paced, high-accountability environment.
- Able to provide care to patients in a compassionate, caring, cheerful, and concerned manner.
- Passionate about providing high-quality care to low-income, underserved residents and those lacking access to health care.
- Must maintain patient confidentiality at all times.
- Engaged in learning and continuous quality improvement.
- Outstanding verbal and written communications, with a culturally diverse patient and staff population.
- Proficient in MS Office applications and other data-based systems.
- Can maintain a safe environment of care for patients and staff.
- Capable of moving around for long periods of time in the patient care unit.
- Able to perform duties which include regular and recurring bending, lifting light items such as medical supplies, as well as lifting and repositioning patients.
9. BS in Human Physiology with 1 year of Experience
- Experience in a medical office setting.
- Medical Assistant Certification.
- Strong team player who is equally comfortable working independently.
- Warm, friendly attitude with excellent patient interaction skills.
- Ability to understand medical terminology.
- Strong written and oral communication skills, organizational skills, attention to detail, critical thinking, and dependability.
- Skilled in Office Productivity software (Word, Excel, PowerPoint).
- Exceptional customer service and phone etiquette.
- Ability to maintain effective and organized systems to ensure timely patient flow.
10. BA in Psychology with 4 years of Experience
- Currently certified/Registered Medical Assistant.
- Experience in a dermatology office setting.
- Knowledge of common dermatology procedures and terminology.
- Experience with electronic medical programs.
- Ability to interact and communicate well as a team and with others, in person or by telephone, including occasional difficult or frustrated customers or patients.
- Ability to report to work with consistent attendance, prepared to work well in a fast-paced environment of a dermatology clinic.
- Attention to detail in their actions of providing the best patient care possible.
- Possess and maintain a current CPR certification.
- Excellent time management skills and ability to multitask and prioritize work.
- Social perceptiveness and service-oriented.
- Excellent written and verbal communication skills.
- Strong organizing and planning skills.
- A great team member and a great teacher - being able to teach patients as well as other team members.
11. BA in Medical Anthropology with 3 years of Experience
- Experience as a medical assistant
- Completed one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, or armed services medic program.
- Certified Medical Assistant..
- American Heart Association (AHA) BLS Certification.
- Electronic medical record experience.
- Experience working in a medical office with multiple providers.
- Previous experience working in a medical office of the same specialty.
- Medical Terminology knowledge.
- Be fluent in both English and Spanish.
- Excellent attention to detail, good oral and written communication skills.
- Must work well with multiple tasks and changing priorities.
12. BA in Gerontology with 2 years of Experience
- Phlebotomy certificate.
- Basic Life Support for Providers by the American Heart Association (AHA).
- Certified Medical Assistant (CMA).
- Previous Medical Assistant work experience.
- Ability to demonstrate basic medication administration
- Manual dexterity to use/handle equipment and instruments.
- Knowledge of infection control standards and utilization of Personal Protection Equipment (PPE).
- Ability to perform essential job functions using proper body mechanics.
- Computer literate (i.e., logging on to a computer, usage of keyboard and mouse, familiarity with Windows and email applications).
- Ability to type 40 wpm.
- Excellent verbal and written communication skills with the ability to read, write, speak, and understand English clearly.
- Customer service oriented.
- Ability to concurrently perform multiple tasks.
13. BA in Public Health with 5 years of Experience
- Experience working in an on-site academic or industrial occupational medicine clinic setting that provides medical surveillance testing and injury care beyond initial triage and first-aid.
- Experience in the COVID response or public health assessments, as well as projects of moderate size/complexity, with demonstrated independent work.
- Experience with medical surveillance programs such as Tuberculosis screening, Hearing Conservation, Respiratory Protection, and Lab Animal Research.
- Strong knowledge of occupational health, including California’s workers’ comp system, in an academic environment.
- Medical Assistant Certification by a national or private association (or willingness to obtain within six months of employment).
- Proficiency in the Microsoft suite of applications, including Outlook, Excel, and Adobe Acrobat.
- Demonstrated commitment to personal responsibility and value for safety, shown through communication of safety concerns and the use and promotion of safe behaviors based on training and lessons learned.
- Understanding of universal precautions used during exposure to blood, bodily fluid, or tissues.
- Ability to productively engage and influence cross-functional teams.
- Demonstrated ability to handle confidential and sensitive information (written and verbal) with tact and diplomacy.
- Ability to apply HIPAA training in all work interactions (verbal and written).
- Basic understanding of medical terminology.
- Ability to follow standard operating procedures to prioritize tasks, as well as troubleshoot unplanned situations and complete duties with minimal supervision.
14. BS in Nutrition Science with 2 years of Experience
- Excellent interpersonal, organizational, and customer service skills.
- Medical terminology, familiarity with CPT and ICD-10 coding procedures and reference tools, and pharmacology appropriate to the Medical Assistant scope of practice.
- Current BLS certification (must be certified through the American Heart Association).
- Experience in an outpatient setting as a Medical Assistant.
- Familiarity with an electronic practice management system.
- Ability to read, write, and speak in English and Spanish (or other languages).
- Must be able to read and comprehend simple instructions, short correspondence, and memorandums.
- Agility to effectively communicate information both orally and in writing in one-to-one and small group situations to clients and other employees.
15. BA in Sociology (Health Focus) with 1 year of Experience
- Experience working in a clinical setting, previous hospital experience, and/or physician office experience.
- Bilingual in English and Spanish.
- CPR and Medical Assistant Certificate.
- Minimum typing speed of 45 wpm
- Ten-key by touch, and must be computer literate.
- Customer service skills and training.
- Demonstrated ability to understand and follow written and verbal instructions.
- Able to perform basic mathematical calculations.
- Able to rotate weekends, holidays, shifts, and center location according to company needs.
16. BA in Human Development with 3 years of Experience
- Current certificate of cardiopulmonary resuscitation training through the American Heart Association.
- Must have phlebotomy experience.
- Experience working in a community health setting.
- Completion of a certified/registered program for medical assistants (NHA, AMT, NCCT, AAMA, AAH) within the probationary period.
- Skill in communicating verbally, in determining priorities, and in organizing work.
- Ability to maintain an organized, alphabetized filing system.
- General working knowledge of a PC, Microsoft Excel, Word, OASIS, and EPIC.
- Computerized appointment scheduling experience.
- Ability to handle stress in a fast-paced environment.
- Skill in handling sensitive public contacts with discretion, tact, and courtesy when dealing with patients, coworkers, and physicians.
- Physical ability to perform stocking, lifting, and transporting supplies and instruments.
17. BS in Health Information Management with 4 years of Experience
- Prior Medical Assisting experience.
- Must maintain composure even in very difficult situations.
- Knowledge of hematology/blood collection technology, techniques, and procedures.
- Strong customer service skills.
- Knowledge of terminology used in the diagnosis and classification of illnesses, injuries, and disabilities.
- Ability to follow directions as communicated in a variety of ways.
- Show sincere interest in others and their concerns.
- Understanding of patient handling techniques.
- Knowledge of pharmaceutical terminology, generic and trade names, and ICD coding.
- Ability to develop effective relationships with patients, hospital departments, and other external parties.
- Can effectively communicate verbally and in writing.
18. BA in Behavioral Science (Health Emphasis) with 2 years of Experience
- CMA certificate or similar experience.
- American Heart Association CPR card.
- Experience working with EPIC.
- Medical office experience.
- Knowledge of medical terminology.
- Excellent bedside manner and ability to make patients feel at ease.
- Ability to appear friendly, reassuring, and approachable to patients.
- Ability to take instructions from a doctor.
- Familiarity with medical charts and records.
- Must have close attention to detail.
19. BA in Kinesiology with 3 years of Experience
- Certification from an approved Medical Assistant program, or equivalent combination of training and experience.
- Current American Heart Association CPR Certification.
- Experience in a medical specialty practice.
- Familiar with authorizations and medications used for the management of common allergies and infectious diseases.
- Strong computer skills and use of Microsoft Office.
- Ability to prioritize work efficiently.
- Excellent communication and writing skills.
- Excellent organizational and problem-solving skills.
- Ability to use electronic medical records.
- Must be able to multitask and be flexible in work assignments.
20. BS in Health Education with 2 years of Experience
- Graduate of a medical assistant program or medical assistant or equivalent experience.
- Good communication skills.
- Experience using a keyboard and computers.
- Familiarity with equipment used in ambulatory care.
- Current AHA CPR certification.
- Current Medical Assistant Certification/Registration.
- Ability to travel locally to multiple sites.
- Ability to work in stressful conditions and difficult situations.
- Resilient and flexible in a changing environment.
- May be exposed to hazardous materials and life-threatening diseases.
- Ability to cooperate and work with others.
- Ability to make sound and timely decisions, and ability to work rotating shifts any day of the week.
- Ability to perform lifting/transfer activities related to patients, ability to stoop/bend.
21. BA in Allied Health Studies with 3 years of Experience
- Graduate of an accredited school for medical assistants or an alternate training program.
- National certification/registration (AAMA, AMT, NHA, NCCT) as a Medical Assistant.
- Prior experience providing a high level of customer service in a fast-paced environment.
- Previous experience in a healthcare setting working with an Electronic Health Record (EHR).
- Current BLS - Must be AHA accredited.
- Medical assisting experience in a clinic setting.
- Basic knowledge of vaccinations, medications, and their use, including brand and generic names, related to the clinic/location supported.
- Must possess knowledge and use of basic medical terminology related to the role.
- Good interpersonal and organizational skills.
22. BS in Pharmacology with 4 years of Experience
- Current Certification as a Medical Assistant.
- Basic Life Support (BLS) for Healthcare Providers.
- Experience working in a family practice or urgent care/ER facility.
- Experience in office-performed procedures such as phlebotomy, allergy shots, and immunizations.
- Experience using Electronic Medical Records.
- Experience working with college students in a campus health center.
- Front desk reception experience.
- Strong interpersonal and communication skills.
- Ability to work with a variety of patients with sensitivity and commitment to privacy.
- Strong organization skills.
- Ability to work well independently and as part of a team.
23. BS in Medical Laboratory Science with 3 years of Experience
- Completion of an accredited Medical Assistant program.
- Experience in an ambulatory care/outpatient clinic environment.
- Current certification as a Medical Assistant from the following: AAMA - American Association of Medical AssistantsCCBMA - California Certifying Board of Medical Assistants, AMT - American Medical Technologists, Certification as a Registered Medical Assistant (RMA).
- Current CPR certification.
- Experience working with an EMR (Epic).
- Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Microsoft Word, PowerPoint, Excel, Outlook, Meditech, Epic, Performance Manager/NetLearning.
- Able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
- Ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
- Flexible, have personal integrity, and the ability to function effectively as a team with other employees.
- Must be able to follow written and oral instructions.
24. BA in Child Development with 2 years of Experience
- Experience working in a health clinic setting or a physician's office.
- Experience directing contact with patients and families.
- Enjoy working with patients of all backgrounds, including low-income and Spanish-speaking persons.
- Experience working with an Electronic Medical Record.
- Completion of medical terminology or equivalent work experience.
- CPR Certification.
- Ability to move quickly from one task to another independently.
- Good verbal and written communication skills and the ability to communicate effectively with peers, staff, and supervisors.
- Ability to take instructions, comprehend, and follow through effectively.
- Ability to read, write, comprehend, and follow written and oral instructions in English.
- Excellent computer skills with the ability to type accurately at a moderate pace.
- Ability to ensure that the diagnosis correlates with the procedure/exam requested.
- Ability to accurately relay messages between physicians and patients.
25. BA in Community Health with 4 years of Experience
- Graduation from an accredited program for Medical Assistants.
- Medical Assistant certification and current BCLS certification.
- Medical assistant experience at a cardiology practice.
- Ability to responsibly ascertain detailed and important information provided by patients and accurately relay such information to the physician in the scope of assistance of care, and record such information in the patient’s chart and/or EMR.
- Experience in calling in prescription information to pharmacies and providing detailed drug information to patients.
- Fluently speak, read, and write English.
- Understanding of OSHA requirements in a clinical setting.
- Understanding of HIPAA requirements.
- Excellent verbal and written communication skills.
- Ability to meet physical demands of the job, including standing, bending, pushing, pulling, lifting, transporting supplies or equipment, walking for extended periods of time, and occasionally lifting and carrying items which may weigh up to 50 pounds.
- Vision and hearing must be within or correctable to within normal ranges.
26. BS in Physiology & Neurobiology with 3 years of Experience
- Graduate of a Certified Medical Assistant Program.
- Basic mathematical skills.
- CPR (lifesaver) certified, Current Medical Laboratory Assistant License.
- Ability to read, write, and speak intelligible English.
- Ability to communicate with patients, family, peers, and medical personnel.
- Emotional stability and resilience.
- Must be adaptable to change and receptive to delegated responsibilities.
- Experience in providing direct patient care.
- Experience working in a physician's office setting.
- Must have computer literacy.
- Previous experience working in certain specialty areas.
27. BS in Biochemistry with 2 years of Experience
- Must have completed a medical assistant training program.
- Certified/Registered Medical Assistant and BLS.
- Medical assistant experience.
- Experience in the area of clinical specialty
- Ability to move quickly from one task to another independently.
- Ability to communicate effectively with peers, staff, and supervisor.
- Ability to take instructions, comprehend, and follow through effectively.
- Good verbal and written communication skills.
- Ability to read, write, comprehend, and follow written and oral instructions in English.
- Computer literate with the ability to type accurately at a moderate pace.
28. BS in Clinical Science with 1 year of Experience
- Experience or successful completion of Kaiser Permanente externship.
- Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.
- Medical Terminology Certificate or equivalent experience.
- Ability to read, write, and comprehend medical information.
- Ability to effectively present information, both verbal and written.
- Must be willing to work in a Labor Management Partnership environment.
- Demonstrated ability to use a personal computer.
- Proficiency and knowledge of EMRs, Microsoft Excel, and Microsoft Word.
29. BS in Nursing with 3 years of Experience
- Medical Assistant licensed in the State of Washington, ideally with clinic experience in adult medicine, addiction medicine, wound care, internal medicine, and/or infectious disease.
- Experience with phlebotomy.
- Interest or experience in working with the homeless, mentally ill, and/or substance use disorders.
- Knowledge of psychiatric medications, side effects, and methods of administration, or willingness to learn.
- Interest or experience in working with clients who are difficult to engage and maintain in traditional mental health programs.
- Ability to work effectively with clients displaying a wide range of unpleasant and/or bizarre behavior.
- Ability to communicate and work effectively with staff from diverse backgrounds.
- Must subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.
30. BA in Health Sciences with 2 years of Experience
- Completion of an accredited medical assistant certification program.
- Current American Heart Association (AHA) healthcare provider BLS certification.
- AAMA, AMT, NCCT, AMCA, or CCBMA certification
- Basic keyboarding and computer abilities.
- Excellent communication and organizational skills.
- Excellent interpersonal skills.
- Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times.
- Must be detail-oriented and highly organized.
- Firm grasp on medical practices, administrative processes, and organizational policies.
- Knowledge of patient care and examination procedures.
- Must be able to maintain confidentiality at all times.
- Must be bilingual.
31. BS in Biology with 4 years of Experience
- Experience working as a Medical Assistant.
- Current State Certificate in Phlebotomy - Current State Certificate in Phlebotomy.
- Proficiency in essential computer programs, including MS Project, Word, Excel, PowerPoint, and Outlook.
- Experience in working within a system-centered environment.
- Current certificate in CPR and Adult First Aid, and/or certificate in AED.
- Understanding of medical terminology.
- Experience working in EHRs.
- Exceptional customer service and phone etiquette.
- Ability to maintain effective and organized systems to ensure timely patient flow.
- Ability to administer injections.
- Ability to independently collect data, establish facts, prioritize, and draw valid conclusions to accomplish goals.
- Ability to interact effectively with a wide variety of personality types.
- Strong organizational skills, including the ability to multitask.
- Excellent communication, both written and verbal, and problem-solving skills.
- Ability to work effectively in a team environment.
- Ability to manage details and provide appropriate follow-up to ensure full internal and external department satisfaction.
- Able to work in a changing environment without experiencing undue stress.
32. BA in Psychology with 2 years of Experience
- Excellent interpersonal and customer service skills with a heart of compassion and empathy towards patients and families.
- Exceptional oral and written communication skills, time management skills, and organizational skills.
- Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders.
- Mindset focused on resolving problems for patients and achieving team goals.
- Knowledge of medical products, terminology, services, standards, policies, and procedures.
- Skilled in basic phone and computer operations.
- Must be detail-oriented to ensure accuracy of reports and data.
- Ability to maintain effective and organized systems to ensure timely patient flow.
- Ability to act calmly in complicated or stressful situations.
- Proficient in Microsoft Office Suite products, including Word, PowerPoint, Outlook, and Excel.
- Excel in a variety of other word-processing, spreadsheet, database, e-mail, and presentation software.
- Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers.
- Spoken and written fluency in English.
33. BS in Human Physiology with 3 years of Experience
- Graduate of an accredited Medical Assistant program.
- Current Basic Life Support (BLS).
- Experience as a Medical Assistant.
- Medical Assistant Certification.
- Phlebotomy certified with experience in routine exposure to blood or body fluids (OSHA Category I and II).
- Proficient in Microsoft Office and Electronic Health Records.
- Skilled in internet research.
- Working knowledge of mental illness and the disease concept of chemical dependency, mental health and chemical dependency treatment, Alcoholics Anonymous philosophy, and group dynamics.
- Experience working with children in the medical field.
- Strong communication skills and able to receive criticism well.
34. BA in Public Health with 1 year of Experience
- Completion of an accredited Medical Assistant program.
- MA Certification and CPR Certification.
- Good computer knowledge and skills.
- Ability to speak English in a business setting.
- Customer-focused communication skills (verbal/written).
- Strong organizational skills with exceptional attention to detail.
35. BS in Biomedical Science with 2 years of Experience
- Graduated from a Medical Assistant diploma or associate degree program.
- Active Medical Assistant certification (CMA), or registration (RMA), or Certified Clinical Medical Assistant (CCMA).
- Recent medical assistant experience working in an applicable setting.
- Excellent communication skills (verbal and written).
- Experience working in a team environment.
- Computer proficiency, including prior experience with electronic medical record systems.
- Ability to work flexible hours, which may include days, evenings, nights, holidays, weekends, and on-call.
- Ability to adapt to unpredictable situations within the work setting.
36. BA in Medical Anthropology with 4 years of Experience
- Medical Assistant certification or equivalent experience.
- Computer skills and experience with electronic medical records and IT systems, such as Microsoft Office, SAP, and Medical IT, such as K2A and One Health.
- Experience working in a clinical setting supporting care provision.
- Deep understanding of national and local regulatory guidance.
- Working knowledge of the relevant country, required for medical practice.
- Excellent written and verbal skills in English (and Dutch and or other relevant language).
- Caring and compassionate demeanor.
- Able to prioritize and show courage to identify improvement opportunities and challenge lower value work.
- Can continuously look for opportunities to learn from and leverage best practices.
37. BS in Microbiology with 1 year of Experience
- Experience working as a Medical Assistant in a clinical setting.
- Able to perform satisfactorily, any of the requirements listed above that apply to the setting and the clinician.
- Medical Assistant certification.
- Ability to review documents for accuracy and reasonability.
- Intermediate computer skills.
- Ability to type efficiently and accurately.
- Ability to appropriately handle confidential information.
- Excellent, professional verbal and written communication skills.
38. BA in Gerontology with 2 years of Experience
- Current, nationally recognized Medical Assistant certification.
- BLCS certification.
- Excellent customer skills, and care deeply about providing empathetic, quality care to customers.
- Previous experience working in a healthcare environment.
- Knowledge of medical terminology.
- Experience working with Microsoft Office and comfortable with data entry into the electronic health record system.
- Experience in the outpatient setting.
- Bilingual (English/Spanish) skills.
39. BS in Health Information Management with 4 years of Experience
- Previous healthcare experience.
- RN, LPN, MA, or Certified Nursing Assistant.
- Proficient with medical terminology.
- Proficient in computer skills.
- Familiar with all office equipment, such as fax, copier, FedEx machines, etc.
- Effective verbal and written English communication skills.
- Demonstrated intermediate to advanced skills in Microsoft Word, Excel, PowerPoint Point and Outlook, Internet, and Intranet navigation.
- Highest level of professionalism with the ability to maintain confidentiality.
- Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
- Customer service oriented with the ability to work well under pressure.
- Strong attention to detail and accuracy, excellent organizational skills with the ability to prioritize, coordinate, and simultaneously maintain multiple projects with a high level of quality and productivity.
- Strong analytical and problem-solving skills.
- Ability to work with minimal supervision, take initiative, and make independent decisions.
- Ability to deal with new tasks without the benefit of written procedures.
- Approachable, flexible, and adaptable to change.
40. BA in Healthcare Administration with 3 years of Experience
- Demonstrated knowledge of activities associated with the delivery of quality medical assistant duties.
- Demonstrated knowledge of the operation of clinical medical equipment.
- Demonstrated knowledge of specimen collection and processing.
- Demonstrated knowledge and familiarity with tools, technology, and systems typically found within most health care environments (i.e., personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.).
- Can complete all direct and indirect care documentation promptly and ensure patient records are current and complete.
- Ability to develop and maintain favorable internal relationships, partnerships with co-workers, including clinical managers, clinical support staff, providers, and business office staff.
- Able to interact respectfully and collaboratively with patients and their families, striving to develop favorable relationships with families.
- Can collaborate, communicate respectfully and professionally with all members of the care team in providing patient-centered care and regarding processes and clinical issues.
- High level of skill at building relationships and providing excellent customer service.
- Requisite skills and ability to perform certain medical tasks.
- Strong attention to detail and accuracy.
- Ability to utilize computers for data entry and information retrieval.
- Excellent verbal and written communication skills.
41. BS in Exercise Science with 4 years of Experience
- Graduate of an accredited Medical Assistant program.
- Certificate of completion for Medical Assistant.
- Certificate of completion for Immunization administration and PPD skin test administration.
- Must possess a current Basic Life Support (BLS)/Cardiopulmonary resuscitation (CPR) card and must maintain it in accordance with the American Heart Association standards.
- General knowledge of the Health Insurance Portability and Accountability Act (HIPAA).
- Must have legible handwriting and charting skills.
- Basic knowledge and understanding of anatomy and physiology, including medical terminology.
- Ability to perform visual acuity tests, color vision tests, audiometry, and pulmonary function tests.
- Must possess skill, knowledge, and ability to accurately perform vital signs (BP, TPR), height (Ht), and Weight (Wt).
- Must have basic skills, knowledge, and ability to assist with Women's Health Clinic, general clinic, and minor surgical procedures.
- Critical understanding of Universal Precautions, sterile techniques, and principles of infection control.
- Basic knowledge regarding identification, operation, and maintenance of the following equipment: oxygen administration unit (O2 tank, mask, and cannula), autoclave unit, surgical instruments, suction machine and tubing, hyfrecator, EKG unit, and liquid nitrogen.
- Basic knowledge of common laboratory tests and ability to collect or assist with the collection of a urine clean catch/mid-stream specimen, stool for occult blood, and stool for ova and parasites, wet mount, GC, Chlamydia, PAP smear, and sputum specimen.
- Basic knowledge of common radiology diagnostic tests, i.e., UGI, BE, IVP, ultrasound, CT scan, MRI, etc.
- Basic knowledge and ability to use medical supplies.
- Effective communication skills, both written and verbal.
- Knowledge and experience in medical records, understanding patient confidentiality, and the standard of care.
- Must have good typing and computer skills.
42. BA in Human Development with 2 years of Experience
- Knowledge of practice operations and standards.
- Beginning to intermediate knowledge and use of medical terminology.
- Ability to participate in the medication reconciliation processes and related prescription management tasks, including prior authorizations.
- Knowledge and ability to perform specific procedures and tests in the clinical setting.
- Effective oral and written communication skills in English, and communicate in a professional, courteous, clear, and concise manner.
- Able to facilitate therapeutic relationships between patients, families, and other members of the health care team.
- Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note, documentation of patient information) and to take complete and accurate messages.
- Ability to telephonically support the practice by answering and screening calls, offering information within the scope of practice to facilitate communication.
- Ability to manage work processes neatly and systematically.
- Ability to manage multiple tasks effectively, appropriately prioritize clinical work, follow established policies, procedures, and clinical practice guidelines, and workflows.
- Ability to utilize technology in the clinical setting.
- Basic computer skills as well as the utilization of electronic medical equipment, with the ability to type accurately and enter data at an intermediate level.
- Ability to become proficient in using the EHR and other appropriate applications.
- Ability to utilize hand-held technology and download related data to the electronic health record.
43. BS in Biochemistry with 3 years of Experience
- Knowledge of medical terminology, administrative medical office procedures, reception and scheduling, referral procedures, medical ethics, confidentiality, universal safety precautions, appropriate record keeping, and medicine inventory standards.
- Trained in phlebotomy, injections, and bloodborne pathogens.
- Trained to do waived CLIA laboratory tests, ECG, and Spirometry.
- Proficient with computers, specifically Microsoft Office and Windows programs, and knowledge of electronic medical records systems.
- Relevant experience or an equivalent combination of training and experience as a medical assistant.
- Familiarity with administrative medical office procedures and reception.
- Proficient with computers and knowledge of electronic medical records systems.
- Familiarity with exam room preparation and clean up.
- Knowledge of universal safety precautions commonly used in health care settings.
- Knowledge of legal and ethical standards of confidentiality.
- Demonstrated ability to work cooperatively with other medical and administrative staff.
- Good oral and writing skills.
- Proficient in computers and knowledge of electronic medical records systems.