• Interview patients to obtain medical information for visit with the medical provider
• Take and record height, weight, and blood pressure, pulse rate, respiration, temperature.
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.
• Administer medications and injections as ordered.
• Assist the medical provider in completing examination and procedures as instructed.
• Monitoring finger stick glucose 
• Show patients to examination rooms and prepare them for the clinical provider.
• Assist medical provider in exams and procedures. 
• Call prescriptions into pharmacies as ordered by medical providers. 
• Log and track Medical Supplies

Skills: Patient Interviewing, Vital Signs and Patient Monitoring, Specimen Collection and Handling, Medication Administration, Clinical Assistance, Glucose Monitoring, Patient Preparation and Rooming, Prescription Management

• Call patients with changes in medications as ordered. 
• Keep track of patient lab and diagnostic reports and inform medical provider of abnormal results. 
• Schedule tests and/or follow-up visits.
• Record patients' medical history, vital statistics and information such as test results in EMR. 
• Explain treatment procedures, medications, diets and physicians' instructions to patients. 
• Completely fill out lab slips and other forms, when necessary.
• Maintain inventory of medical supplies and vaccines. 
• Ensure that all emergency and medical equipment is in proper working condition. 
• Keep all exam rooms clean, well-stocked and ready for use by medical providers. 
• Instruct patients on preparation for tests and studies.

Skills: Patient Communication, EMR Proficiency, Medical Coordination, Clinical Documentation, Inventory Management, Equipment Maintenance, Clinical Preparation, Facility Organization

• Facilitate the collection of COVID-19 samples at a local testing site(s).
• Provide guidance to patients self performing nasals swabs.
• Assess the condition of patients to provide guidance and medical advice.
• Guarantee the accuracy of paperwork submitted by patients.
• Ensure that the testing site is fully compliant with health and safety requirements.
• Passing a background check and completion of some training requirements.
• Perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Prep and assist in the exam room
• Collect lab specimens and 
• Documents patient vital signs in detail
• Documents patient medications in detail
• Prep patient Medical charts

Skills: Patient Guidance and Support, Medical Assessment, Attention to Detail, Health and Safety Compliance, Training and Adherence to Protocols, Patient Care and Preparation, Medical Documentation, Interpersonal Skills

• Greets patient with a smile and accompanies them to the exam room
• Prepares patient to see the doctor by obtaining and entering current, accurate medical history, medication lists, allergies, and other relevant information into eClinical Works EMR.
• Prepares exam room, sets up procedure trays, assists provider, if needed during exam, completes lab orders, prescription orders/refills, and orders for imaging.
• Ensures that all exam rooms are stocked and clean
• Maintains inventory of back office medical supplies
• Communicates procedure information, medication directions, and other patient instructions as appropriate
• Returns patient phone calls in a timely manner and documents telephone discussion accurately in EMR
• Performs intramuscular, intradermal, and subcutaneous injections
• Obtains prior authorizations for patient prescriptions in a timely manner
• Works closely with providers and all members of the healthcare team to optimize patient care
• Active in helping solve patient concerns or complaints received, in a timely manner

Skills: Patient Care and Interaction, Medical Record Management, Clinical Support, Inventory and Supply Management, Patient Communication, Administrative Efficiency, Clinical Procedures, Patient Advocacy and Support

• Prepare charts in advance of visit to ensure chart is current on all ordered imaging studies, labs, and any corresponding practitioner notes, etc. that are needed for the appointment.
• Verify chief complaint, take a history of present illness, update past medical history, social history, family medical history, allergies, and medication list. 
• Document all findings in electronic medical record
• Prepare exam room and assist with medical exams and procedures.
• Collect blood specimens using phlebotomy procedures. 
• Process whole blood/serum to be sent out for processing per laboratory orders.
• Explain procedures to the patient and obtains the appropriate consent and signatures (ABN’s) where needed.
• Enter orders for referrals, imaging, and any other orders as directed by provider.
• Check medical equipment daily to ensure accurate functioning.
• Monitor voice mail messages and return all calls within 24 hours. 
• Document all phone calls in patients chart.

.Skills: Medical Chart Preparation, Patient Assessment and History Taking, Electronic Medical Record (EMR) Documentation, Clinical Support and Exam Room Preparation, Phlebotomy and Specimen Collection, Patient Education and Consent, Order Entry and Referral Management, Medical Equipment Maintenance and Patient Communication

• Complete superbills with procedure and diagnostic codes by the provider
• Send pharmacy refill authorizations and prescription orders electronically, via fax or phone call and document medications in patient’s chart.
• Call patients with practitioner directions or lab results as requested.
• File and maintain lab results.
• Fill out and obtain signatures for the release of health information from other clinics and health care practitioners.
• Draft letters of medical necessity and remind patients of labs due or to come in for an office visit.
• Clean and autoclave per agency procedure medical instruments and containers
• Clean and disinfect equipment and exam rooms between patients and at the end of the day using appropriate procedures.
• Empty waste receptacles/sharps containers per procedure when needed.
• Stock exam rooms with supplies and literature daily.

Skills: Medical Coding Proficiency, Pharmacy and Prescription Management, Patient Communication, Records and File Management, Health Information Privacy, Medical Writing Skills, Sanitation and Sterilization Techniques, Inventory and Supply Management

• Working knowledge of electronic medical systems
• Basic computer skills (Microsoft office suite)
• Ability to operate basic office equipment - telephone, computer, fax, copy machines
• Ability to work on a team with medical staff, co-workers, patients, and general public in tactful and pleasant manner.
• Possess a high level of interpersonal skills to handle sensitive and confidential situations and maintain confidentiality.
• Must be capable or clear, timely written and verbal communication with co-workers, professional staff, patients, and management.
• Self-starter, organized, and impeccable detail and accuracy in work
• Ability to complete individual assignments on a timely basis.
• Ability to reach by extending hand and arm in any direction.
• Current CPR/BLS certification.

Qualifications: BS in Medical Assisting with 2 years of Experience

• Ability to thrive in a fast-paced environment with an upbeat, positive outlook
• Professional attitude and appearance
• Strong time Management and organizational skills
• Excellent interpersonal skills with the ability to interact with others in a tactful, professional manner
• Ability to problem solve and initiative to complete work without constant direction
• Experience with eClinical works EMR
• Strong Spanish speaking skill
• Certified Medical Assistant with current clinical certification credentials.
• Current BLS certification.
• Proficiency in basic computer skills.
• Comprehensive, affordable medical, dental and vision plans

Qualifications: BS in Health Sciences with 3 years of Experience

• Current Medical Assistant Certification
• Ability to triage patients, work with physicians, schedule patients, discuss lab results, and fulfill jobs required by providers.
• Skill in completing assignments accurately and with attention to detail.
• Ability to process and handle confidential information with discretion.
• Ability to work independently and/or in a collaborative environment.
• CMA-AAM– Certified Medical Assistant from the American Association of Medical Assistants.
• Experience administering COVID-19 testing is desirable.
• Familiarity with COVID-19 safety protocols.
• Familiarity with prescription drug coverage
• Flexible spending accounts

Qualifications: BS in Nursing with 2 years of Experience

• Strong written and verbal communication to communicate patient information to physician, office staff, and corporate office in a timely manner.
• Able to properly fill out all paperwork
• Ability to pay attention to lot numbers, expiration dates, and written directions.
• Knowledge of the Microsoft Office software suite.
• Able to use a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.
• Experience Manages difficult or emotional customer situations and responds promptly to customer needs
• Ability to maintain a positive demeanor while in the presence of customers.
• Experience in responding to management direction, taking responsibility for own actions and keeps commitments
• Ability to dollows policies and procedures, supports organization's goals and values, supports affirmative action - recognizes, respects and appreciates cultural diversity.
• Ability to remain calm in stressful and emergency situations

Qualifications: BA in Biology with 5 years of Experience

• Knowledge of primary care practice to assist in giving patient care
• Proficient in Medical Terminology.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of medical equipment and instruments to administer patient care.
• Skill in assisting in a variety of treatments and medications as directed.
• Skill in taking vital signs.
• Skill in maintaining records through EHR system and recording test results.
• Ability to maintain quality control standards.
• Ability to interpret and apply guidelines and procedures.
• Ability to communicate clearly.

Qualifications: BS in Healthcare Administration with 3 years of Experience

• Current Basic Life Support (BLS) - 
• Current American Heart Association (AHA) accredited
• Current active MA-I, MA-R, or MA-C
• Medical assisting experience in a clinic setting
• Experience providing a high level of customer service in a fast-paced environment
• Experience in a healthcare setting working with an Electronic Health Record (EHR)
• Credentialing through a nationally recognized Medical Assistant program such as the Association of Medical Assistants (AAMA), American Medical Certification Association (AMCA), National Healthcareer Association (NHA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), or National Association for Healthcare Professionals (NAHP)
• Ability to cope with varying personalities of patients
• Ability to use time effectively and efficiently, set priorities, value time, and prioritize tasks according to importance.

Qualifications: BS in Public Health with 2 years of Experience