CERTIFIED MEDICAL ASSISTANT RESUME EXAMPLE

Updated: Aug 4, 2024 - The Certified Medical Assistant performs essential patient care by adhering to established standards and procedures, including greeting patients, scheduling appointments, and documenting care plans. This role involves handling patient treatments, ensuring efficiency, and responding effectively to emergency situations. The position prioritizes patient well-being, demonstrates sensitivity to patient needs, and completes tasks within designated time frames.

Tips for Certified Medical Assistant Skills and Responsibilities on a Resume

1. Certified Medical Assistant, CityCare Medical Clinic, Houston, TX

Job Summary:

  • Assist patients with appointments, scheduling, and registration.
  • Assist with patient examinations and procedures such as colposcopy, IUD insertion, biopsies, wound care.
  • Take accurate vital signs, prepare and disinfect patient rooms, interview patients to obtain medical histories, handle medical equipment and instruments. 
  • Ensure equipment is cleaned and maintained per protocol.
  • Ensure adequate supplies and appropriate instruments are available. 
  • Inventory and order medical supplies.
  • Act as a liaison between patients and providers to address inquires and concerns including test results and prescription renewals. 
  • Work with EMR, answer phones, perform administrative tasks when necessary.
  • Interact and communicate in a positive and respectful manner considerate of age specific, cultural, and developmental needs when determining how best to assist the patient.
  • Communicate with insurance companies for proper billing procedure
  • Escort patients to exam rooms


Skills on Resume: 

  • Clinical Proficiency (Hard Skills)
  • Medical Equipment Handling (Hard Skills)
  • Supply Management (Hard Skills)
  • Patient Communication (Soft Skills)
  • Electronic Medical Records (EMR) Proficiency (Hard Skills)
  • Patient Care Coordination (Soft Skills)
  • Insurance and Billing (Hard Skills)
  • Interpersonal Skills (Soft Skills)

2. Certified Medical Assistant, Riverdale Healthcare, Atlanta, GA

Job Summary:

  • Performs general patient care by following established standards and procedures.
  • Greets and prepares patients for the health care provider.
  • Ensuring patient treatments do not run behind.
  • Schedule patients, record pertinent SOAP notes, perform treatments, and hands-on therapies for patients
  • Documents patient plan(s) of care, tests and examination results in the medical record as directed by the provider.
  • Display sensitivity to the needs of the patients.
  • Place well-being of patients as a first priority.
  • Knowledgeable of and performs well in stress and emergency situations.
  • Responds appropriately in life-threatening situations.
  • Performs and documents care, procedures and treatments in accordance with policies and procedures.
  • Demonstrates the ability to set priorities.
  • Completes assigned tasks within appropriate time frame.


Skills on Resume: 

  • Patient Care and Procedure Compliance (Hard Skills)
  • Communication and Interpersonal Skills (Soft Skills)
  • Time Management and Scheduling (Hard Skills)
  • Medical Documentation (Hard Skills)
  • Empathy and Sensitivity (Soft Skills)
  • Emergency Response and Stress Management (Hard Skills)
  • Policy Adherence and Procedure Execution (Hard Skills)
  • Priority Setting and Task Completion (Soft Skills)

3. Certified Medical Assistant, Greenfield Health Systems, Portland, OR

Job Summary:

  • Deliver quality patient care in the clinical setting and includes tasks such as taking vital signs, data collection and documentation within EMR
  • Assisting with office procedures, patient teaching, performing clinical lab tests, assists with prior auths and refills, and more.
  • Works to increase the department’s ability to effectively maintain the daily schedule along with safe and appropriate patient services.
  • Possess appropriate personality characteristics to serve patients and families in a positive, professional, helpful manner.
  • Provide proof of automobile insurance.
  • Enhances practice reputation by accepting new and different requests and exploring opportunities to add value to job accomplishments
  • Handle all administrative duties in a timely manner
  • Takes medical histories and records vital signs
  • Ensures that patient records are accurate and complete and that patient confidentiality is strictly maintained
  • Assists physician/physician assistant and/or clinical staff
  • Perform routine clinical tasks to support medical staff


Skills on Resume: 

  • Clinical Skills (Hard Skills)
  • Patient Care (Hard Skills)
  • Administrative Proficiency (Hard Skills)
  • Organizational Skills (Hard Skills)
  • Professionalism (Soft Skills)
  • Confidentiality (Hard Skills)
  • Adaptability and Initiative (Soft Skills)
  • Team Collaboration (Soft Skills)

4. Certified Medical Assistant, Metro Wellness Centers, New York, NY

Job Summary:

  • Exhibit a professional and caring attitude toward patients and co-workers
  • Organize and maintain patient flow
  • Obtain the patient’s medical history
  • Prepare the patient for examination and have them prepped
  • Assist patient with X-ray and order study per physician guidelines.
  • Assist the patient or perform procedures such as cast application/removal, suture removal, dressing changes, splinting, and aspirations/injections
  • Instruct the patient as advised by physicians
  • Work closely and cooperatively with other departments
  • Assist the physician with phone calls/documentation
  • Clean and stock the exam rooms
  • Use of discretion in maintaining confidentiality and privacy in accordance with HIPPA


Skills on Resume: 

  • Professional and Empathetic Patient Interaction (Soft Skills)
  • Efficient Patient Flow Management (Soft Skills)
  • Medical History Acquisition (Hard Skills)
  • Examination Preparation (Hard Skills)
  • Diagnostic and Procedural Assistance (Hard Skills)
  • Patient Education (Soft Skills)
  • Interdepartmental Cooperation (Soft Skills)
  • Administrative and Clinical Support (Hard Skills)
  • Privacy and Confidentiality (Hard Skills)

5. Certified Medical Assistant, Coastline Primary Care, Miami, FL

Job Summary:

  • Provide nurse advice, as directed by a physician, including required documentation for call utilizing Barton-Schmidt Protocol. 
  • Triage for appropriate medical care and answer telephones. 
  • Relay messages and refill requests in a clear, concise, and timely manner.
  • Preparation of chart for an upcoming visit with the proper paperwork necessary for the visit.
  • Prepare rooms for the start of the day. 
  • Stock and maintain room by daily inventorying supplies and identifying needs. 
  • Prepare of room for the next patient. 
  • Cleaning, organizing and restocking rooms and equipment
  • Maintain and stock supplies including medical supplies, vaccines and office supplies
  • Escorting patients to rooms and  prepare the patient for examinations.
  • Ability to receive, triage patients in the office for appropriate medical care. 


Skills on Resume: 

  • Clinical Triage and Protocol Adherence (Hard Skills)
  • Communication and Coordination (Soft Skills)
  • Organizational Skills (Soft Skills)
  • Room Preparation and Maintenance (Hard Skills)
  • Inventory Management (Hard Skills)
  • Patient Interaction (Soft Skills)
  • Medical and Office Supply Management (Hard Skills)
  • Emergency Preparedness and Care (Hard Skills)

6. Certified Medical Assistant, Northern Lights Medical, Seattle, WA

Job Summary:

  • Obtain and chart patient data in chart appropriately and accurately including complaints, allergy information, height, weight, head circumference and vital signs.
  • Assist with sick or well visits, procedures, school, camp or sports physicals, and paperwork or forms for the visit.
  • Perform nebulizer treatments, hearing and vision exams.
  • Administration and documentation of the vaccines or therapeutic injections, including chart documentation and entering vaccine information into GRITS system.
  • Enter, retrieve and print 3231 and 3300 form information for patients
  • Perform venipuncture and capillary blood draw.
  • Obtain and process laboratory specimens. 
  • Collect, process, and documentation of urine for urinalysis/urine cultures. 
  • Collect, process, and documentation of strep screens and throat cultures, rapid flu testing, rapid mono testing and RSV screens. 
  • Collect, processing, and documentation of hemoglobin and PKU specimens.
  • Provides instruction to patient/parent as directed by a physician, including appropriate documentation.
  • Responds to emergencies according to organizational policies and procedures.


Skills on Resume: 

  • Clinical Data Management (Hard Skills)
  • Patient Care Assistance (Soft Skills)
  • Diagnostic Testing (Hard Skills)
  • Vaccine Administration and Documentation (Hard Skills)
  • Health Record Management (Hard Skills)
  • Phlebotomy Skills (Hard Skills)
  • Specimen Collection and Processing (Hard Skills)
  • Emergency Response and Patient Education (Soft Skills)

7. Certified Medical Assistant, Fairview Clinic Services, Minneapolis, MN

Job Summary:

  • Assist Clinicians with procedures, testing, telephone triage, setting up referrals to other healthcare entities, 
  • Coordinating care between clinicians, lab, and radiology, administer shots, and check in patients
  • Responds promptly, professionally and courteously to patient’s needs
  • Provides efficient effective patient care in compliance with clinic policies and procedures, legal and regulatory standard
  • Prepares patient for exam. 
  • Interview patients, measures vital sign and record information in patient recor
  • Makes sure all pertinent information is available to physician (i.e.: list of meds, lab results, medication allergies, etc.)
  • Assists physician with procedures (i.e. flex sigs, treadmills, pap smears, etc.)
  • Maintains clean and orderly exam rooms. 
  • Serves and protects the practice by adhering to governmental, professional and facility polices and procedures


Skills on Resume: 

  • Clinical Assistance and Procedure Support (Hard Skills)
  • Patient Care Coordination (Hard Skills)
  • Administrative Proficiency in Healthcare (Hard Skills)
  • Communication and Responsiveness (Soft Skills)
  • Medication and Allergy Management (Hard Skills)
  • Regulatory Compliance and Safety (Hard Skills)
  • Vaccination and Medication Administration (Hard Skills)
  • Protective Practices and Policy Adherence (Hard Skills)

8. Certified Medical Assistant, Summit Health Solutions, Denver, CO

Job Summary:

  • Ensures exam rooms are stocked with needed supplies and equipment
  • Cleans and sterilizes instruments following clinic policy and procedures
  • Inventories and coordinates ordering of medical supplies and materials
  • Schedules tests and procedures. 
  • Obtains pre-authorization from insurance companies 
  • Triages phone messages from patients. 
  • Reviews messages with physicians and responds as directed in a prompt and courteous manner
  • Obtains lab and test results for physicians to review.
  • Calls results to patients as indicated by physician in a prompt and courteous manner
  • Calls prescriptions to pharmacies


Skills on Resume: 

  • Inventory Management (Hard Skills)
  • Sterilization and Infection Control (Hard Skills)
  • Medical Office Procedures (Hard Skills)
  • Communication Skills (Soft Skills)
  • Organizational Skills (Soft Skills)
  • Attention to Detail (Soft Skills)
  • Customer Service (Soft Skills)
  • Medical Knowledge and Compliance (Hard Skills)

9. Certified Medical Assistant, Gateway Medical Group, Phoenix, AZ

Job Summary:

  • Assists patients with scheduling/canceling appointments, check-in, check-out.
  • Answers inbound telephone calls.
  • Verifies patient information by interviewing patient
  • Reviewing insurance and demographics.
  • Collects co-payments/coinsurance and personal balances.
  • Performs selected administrative duties and assists additional clinical staff
  • Obtains appropriate and accurate patient information such as demographics, medical history, and other relevant items to document records in Electronic Medical Records (EMR).
  • Records vital signs, injections and splints and dressings as applicable
  • Prepares patients for the health care visit by directing and/or accompanying them to the examining room.
  • Prepares exam and treatment rooms with necessary instruments, including inventory of supplies and equipment.


Skills on Resume: 

  • Patient Care (Soft Skills)
  • Medical Terminology (Hard Skills)
  • EMR Systems (Hard Skills)
  • Administrative Skills (Hard Skills)
  • Communication Skills (Soft Skills)
  • Attention to Detail (Soft Skills)
  • Clinical Support (Hard Skills)
  • Organization and Efficiency (Soft Skills)

10. Certified Medical Assistant, Harborview Health Providers, Baltimore, MD

Job Summary:

  • Greet patients, gather vitals, triage and update allergies and medications in electronic medical record.
  • Records patient requests for medication refills.
  • Administers Vaccinations as ordered by provider.
  • Assists physician and or other clinical staff in the preparing and during the treatment, examination and or testing of patients.
  • Must read, understand, medical terminology.
  • Performs lab including phlebotomy, order entry, collects specimen, establishes chain of custody is applicable, and labels for deliver to appropriate authority for delivery.
  • Keeps supplies ready by inventorying stock
  • Placing orders and verifying receipt of order.
  • Assures all medications are within expiration date.
  • Protects patient’s rights by maintaining confidentiality of personal, medical and financial information


Skills on Resume: 

  • Patient Greeting and Interaction (Soft Skills)
  • Vital Signs Collection (Hard Skills)
  • Triage and Medical Record Management (Hard Skills)
  • Vaccination Administration (Hard Skills)
  • Clinical Support (Hard Skills)
  • Medical Terminology (Hard Skills)
  • Phlebotomy and Lab Skills (Hard Skills)
  • Inventory Management (Hard Skills)

11. Certified Medical Assistant, Queen City Physicians, Charlotte, NC

Job Summary:

  • Submit and follow-up on prior authorizations for medications.
  • Administer injections per doctor orders.
  • Collect, process and document specimens per doctor orders.
  • Prepares and processes correspondence, providing administrative support to doctor such as answer routine medical/administrative inquiries and draft letters for physicians and other clinical staff.
  • Answer telephone, screen calls, take messages, schedule appointments, provide information to patients.
  • Communicates effectively with other staff members and displays appropriate use of medical terminology.
  • Verifies patient information by interviewing patient, recording medical history and purpose of visit through an EMR
  • Perform routine clinical tasks to support medical staff 
  • Process specimens, electronic prescriptions and Prior Authorizations, patient education and some clinical treatments as directed by the physician
  • Prepare medication and exam rooms for patient visits
  • Assist with inventory management of medical supplies


Skills on Resume: 

  • Medical Administrative Skills (Hard Skills)
  • Clinical Procedures (Hard Skills)
  • Patient Interaction (Hard Skills)
  • Prior Authorization (Hard Skills)
  • Medical Terminology (Hard Skills)
  • Administrative Support (Hard Skills)
  • Patient Care (Hard Skills)
  • Team Collaboration (Soft Skills)