Work Experience:

• Manage the full leasing lifecycle for new prospects, from initial inquiry through lease execution and move-in coordination.
• Handle daily inbound traffic via phone, email, and walk-ins, qualifying prospective tenants to support consistent occupancy levels.
• Guide prospects through leasing requirements, timelines, and documentation to ensure clarity and timely application completion.
• Review applications for accuracy and completeness, reducing processing delays and follow-up requests.
• Prepare final lease documents for approved applicants using standardized templates and approved lease terms.
• Respond promptly to leasing inquiries, providing accurate property, pricing, and availability information.
• Verify applicant income and supporting documentation to confirm eligibility and compliance with leasing criteria.
• Participate in recurring property performance and occupancy meetings, contributing leasing insights and status updates.
• Process assisted housing applications and related correspondence in accordance with program guidelines and documentation standards.

Skills on Resume:

• Leasing Management (Hard Skills)
• Tenant Screening (Hard Skills)
• Lease Preparation (Hard Skills)
• Income Verification (Hard Skills)
• Inquiry Handling (Soft Skills)
• Applicant Communication (Soft Skills)
• Detail Orientation (Soft Skills)
• Team Collaboration (Soft Skills)

Work Experience:

• Effectively manage the sales process from initial inquiry through move-in, ensuring a consistent, professional experience for prospective residents.
• Follow up on all leasing opportunities promptly and dynamically, addressing objections and confidently guiding prospects toward lease commitment.
• Adhere to sales process guidelines, completing inquiry and pre-tour worksheets to identify prospect needs, preferences, and potential obstacles.
• Maintain accurate, up-to-date prospect, activity, and status information in the CRM system on a daily basis.
• Communicate all relevant leasing, care, and move-in details to the House Manager and care partner team to ensure smooth transitions.
• Develop strategies to increase inquiry volume and outline a quarterly marketing plan aligned with occupancy and revenue objectives.
• Complete all required sales, traffic, and activity reports accurately and within established deadlines.
• Conduct quarterly competitive market analyses to monitor pricing, incentives, and local trends supporting marketing strategy adjustments.
• Facilitate networking relationships with professional referral sources to expand lead channels and strengthen community presence.
• Participate in community outreach activities to promote the property, increase brand awareness, and generate qualified leasing leads.

Skills on Resume:

• Sales Process Management (Hard Skills)
• Lead Follow-Up (Soft Skills)
• Needs Assessment (Hard Skills)
• CRM Management (Hard Skills)
• Cross-Team Communication (Soft Skills)
• Marketing Strategy Planning (Hard Skills)
• Market Analysis (Hard Skills)
• Community Networking (Soft Skills)

Work Experience:

• Perform general administrative support, including writing, translation, and document revision to support leasing and marketing operations.
• Process quotes and manage purchase orders, tracking follow-up actions to ensure timely approvals and fulfillment.
• Manage invoices and expense accounts accurately, maintaining compliance with internal controls and accounting procedures.
• Conduct information searches and complete data entry tasks in internal systems to support reporting and operational needs.
• Record meeting notes and track customer follow-ups to ensure action items and communications are completed.
• Coordinate activities and internal communication within the leasing team to support daily operations.
• Support rental and marketing teams with conference preparation, materials, and logistical coordination.
• Plan and coordinate meetings and travel arrangements in alignment with schedules and budget guidelines.
• Prepare and distribute press releases to customers, ensuring accuracy and consistency of messaging.
• Follow up on press communications and update internal databases to maintain current records.
• Coordinate with cross-functional teams on documentation, events, and shared deliverables.
• Manage requisitions in accordance with established internal procedures and approval workflows.

Skills on Resume:

• Administrative Support (Hard Skills)
• Document Management (Hard Skills)
• Invoice Processing (Hard Skills)
• Data Entry (Hard Skills)
• Meeting Coordination (Soft Skills)
• Internal Communication (Soft Skills)
• Event Coordination (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)

Work Experience:

• Respond to suite inquiries through phone, email, and walk-in channels, providing timely and accurate leasing information.
• Schedule suite viewings with prospective clients and coordinate availability to maximize showing efficiency.
• Conduct suite viewings and clearly explain application procedures, eligibility requirements, and next steps.
• Prepare and maintain accurate leasing and occupancy records in internal systems to support reporting and compliance.
• Provide administrative support to senior management, including documentation and coordination tasks.
• Coordinate information flow with internal teams and external stakeholders to support leasing operations.
• Maintain positive, professional client relationships throughout the leasing and occupancy lifecycle.
• Monitor client satisfaction and address concerns promptly to support retention and service quality.
• Conduct regular property inspections to ensure lease compliance, identify deficiencies, and initiate corrective actions.

Skills on Resume:

• Leasing Inquiries (Hard Skills)
• Viewing Coordination (Hard Skills)
• Client Presentations (Soft Skills)
• Lease Recordkeeping (Hard Skills)
• Executive Support (Hard Skills)
• Stakeholder Coordination (Soft Skills)
• Client Relationship Management (Soft Skills)
• Property Inspections (Hard Skills)

Work Experience:

• Assist the Director of Leasing with administrative duties supporting daily leasing operations and reporting requirements.
• Organize and file paperwork and lease documents, maintaining an orderly and up-to-date file room.
• Record new leases accurately in the leasing database to support portfolio tracking and compliance.
• Send mailings for initial and annual apartment registrations in accordance with regulatory timelines.
• Upload and organize leases, notices, and supporting documents on the internal file-sharing platform.
• Provide general administrative support to the leasing department as needed.
• Prepare weekly and monthly lease activity reports for management review.
• Compile monthly and quarterly inventory and pricing reports for the property portfolio.
• Track renovation analysis by comparing pre- and post-rent data to support pricing and investment decisions.
• Generate monthly conversion reports to monitor agent performance and leasing effectiveness.
• Monitor and report on renewal negotiation outcomes and current status.
• Create lease expiration reports to support proactive renewal planning.
• Produce ad hoc reports in response to operational and management requests.

Skills on Resume:

• Leasing Administration (Hard Skills)
• Document Filing (Hard Skills)
• Lease Data Entry (Hard Skills)
• Regulatory Mailings (Hard Skills)
• Report Preparation (Hard Skills)
• Portfolio Reporting (Hard Skills)
• Data Analysis (Hard Skills)
• Operational Support (Soft Skills)

Work Experience:

• Track certificates of insurance for witter and subtenants per lease requirements, coordinating quarterly updates with insurance and treasury teams.
• Track letters of credit and security deposit returns, including approved reductions during the lease term.
• Upload and maintain complete lease documents and records in Lease Harbor and Box for audit readiness.
• Coordinate lease documents and notice letters through signature workflows to support timely execution.
• Draft lease-related notice letters, including non-renewal, early termination, and amendment communications.
• Follow up with suppliers to ensure timely onboarding of new vendors and landlords.
• Initiate Word drafts and consolidate updates from leasing, occupancy planning, data management, and lease administration teams.
• Create and distribute internal newsletters using Canva to support communication and alignment across the group.
• Download invoices and share documentation with lease administration for processing and reconciliation.
• Assist occupancy planning and data management teams with coordination, documentation, and reporting support.

Skills on Resume:

• Insurance Tracking (Hard Skills)
• Deposit Tracking (Hard Skills)
• Lease Management (Hard Skills)
• Signature Coordination (Hard Skills)
• Notice Drafting (Hard Skills)
• Vendor Onboarding (Hard Skills)
• Internal Communications (Soft Skills)
• Team Coordination (Soft Skills)

Work Experience:

• Actively solicit business through sales calls to prospective clients, boat brokers, and marine service providers, following up with appropriate next steps.
• Continuously prospect for new business and qualify prospective leads to maintain a healthy sales pipeline.
• Maintain accurate and up-to-date data on leasing prospects to support forecasting and reporting.
• Assess client needs to maximize customer satisfaction while optimizing revenue yield.
• Conduct tours of marina facilities with prospective clients, explaining services, amenities, and lease options.
• Issue slip lease agreements with all required backup documentation in accordance with company standards.
• Manage slip inventory and recommend rate concessions for general manager approval to support optimal revenue performance.
• Lead weekly leasing meetings to review pipeline status, opportunities, and priorities.
• Execute marketing campaigns designed to increase inquiry volume and sales activity.
• Provide input to corporate marketing on collateral, messaging, and website content updates.
• Lead special projects as directed by the general manager, coordinating timelines and deliverables.
• Manage accounts receivable activities in coordination with corporate accounting to support timely collections.
• Handle lease terminations and process security deposit refunds in compliance with lease terms.
• Manage the vessel lien process, ensuring documentation accuracy and regulatory compliance.
• Maintain current records of customer insurance and vessel registration documentation.
• Represent marinas and the company at industry events and trade shows to promote brand presence.
• Travel to regional markets to solicit new business and strengthen client relationships.

Skills on Resume:

• Business Prospecting (Hard Skills)
• Lead Qualification (Hard Skills)
• Pipeline Management (Hard Skills)
• Client Needs Analysis (Soft Skills)
• Facility Tours (Soft Skills)
• Lease Issuance (Hard Skills)
• Revenue Optimization (Hard Skills)
• Industry Networking (Soft Skills)

Work Experience:

• Generate weekly leasing and traffic reports for the client and corporate stakeholders to support performance tracking.
• Act as liaison between client and corporate teams, ensuring clear communication and alignment.
• Deliver compelling leasing presentations tailored to prospects' needs, values, and concerns.
• Show apartments extensively to prospective residents, highlighting features, amenities, and community benefits.
• Provide clear guidance on leasing, approval, and move-in processes to set accurate expectations.
• Follow up with customers and external agents via phone and email, ensuring all leads are actively pursued.
• Collaborate with executive leadership and development teams to negotiate terms and facilitate lease execution.
• Identify cross-marketing opportunities within the community and with vendor partners.
• Maintain accurate and up-to-date property listings across approved platforms.
• Serve as back-up to the Leasing Director, supporting leadership coverage and continuity.

Skills on Resume:

• Leasing Reporting (Hard Skills)
• Client Liaison (Soft Skills)
• Leasing Presentations (Soft Skills)
• Property Showings (Soft Skills)
• Leasing Guidance (Hard Skills)
• Lead Follow-Up (Soft Skills)
• Lease Negotiation (Hard Skills)
• Cross-Marketing (Soft Skills)

Work Experience:

• Act as the primary point of contact for property managers, clients, tenants, and leasing inquiries across new leases, renewals, amendments, terminations, and assignments.
• Coordinate production and distribution of reports, including third-party leasing plans, tenant correspondence logs, and monthly transaction activity reports.
• Prepare ad hoc reports in response to management, client, and operational requests.
• Assist the leasing and tenant relations manager in preparing listing agreements and marketing packages for surplus space and additional properties.
• Coordinate and monitor third-party key performance indicators, including lease index data, to support performance evaluation.
• Process temporary occupancy requests in accordance with client requirements and internal procedures.
• Manage all lease transactions and files to ensure accuracy, completeness, confidentiality, and proper record retention.
• Prepare lease documentation using client-approved templates and accepted business terms.
• Support the leasing director and leasing or tenant relations manager to ensure service delivery meets contract requirements and internal policies.
• Meet with tenants to address leasing matters, documentation needs, and ongoing requirements.

Skills on Resume:

• Stakeholder Coordination (Soft Skills)
• Lease Reporting (Hard Skills)
• Ad Hoc Reporting (Hard Skills)
• Marketing Support (Hard Skills)
• KPI Monitoring (Hard Skills)
• Lease Transactions (Hard Skills)
• Lease Documentation (Hard Skills)
• Tenant Relations (Soft Skills)

Work Experience:

• Respond to potential tenant inquiries in person and through digital platforms, providing accurate and timely rental information.
• Prepare tenant background checks, including reference letters, rental history, income verification, and lease applications.
• Coordinate the application file process, ensuring all required documentation is complete before final review.
• Review approved tenant files, contact applicants, and issue offer letters in accordance with leasing procedures.
• Maintain detailed knowledge of property features and amenities, communicating eligibility and availability clearly to applicants.
• Schedule property showings and follow up with applicants after appointments to support timely leasing decisions.
• Establish clear tenant expectations for security deposits, rent payment procedures, and included amenities.
• Monitor eligibility documentation and update expired paperwork before lease-up to maintain compliance.
• Assist with preparing lease agreements and move-in documentation to support a smooth onboarding process.

Skills on Resume:

• Tenant Inquiries (Soft Skills)
• Background Screening (Hard Skills)
• Application Coordination (Hard Skills)
• Offer Processing (Hard Skills)
• Property Knowledge (Hard Skills)
• Showing Scheduling (Hard Skills)
• Tenant Onboarding (Soft Skills)
• Lease Preparation (Hard Skills)

Work Experience:

• Ensure tenant files are submitted to the property manager before scheduled move-in dates.
• Maintain organized and up-to-date resident files, records, and related databases.
• Assist with completing and reviewing documentation for resident files to ensure accuracy and completeness.
• Plan and implement marketing, outreach, and promotional efforts to generate leasing traffic.
• Promote properties through multiple media and advertising channels, ensuring website and listing accuracy.
• Assist with preparing monthly departmental reports for management review.
• Support the enforcement of occupancy policies and procedures in coordination with property management.
• Explain lease terms and organizational policies and procedures clearly to residents.
• Maintain thorough knowledge of policies and procedures and communicate them consistently to residents.
• Maintain frequent communication with internal departments to support coordinated operations.

Skills on Resume:

• Resident File Management (Hard Skills)
• Documentation Review (Hard Skills)
• Leasing Marketing (Hard Skills)
• Property Promotion (Hard Skills)
• Report Preparation (Hard Skills)
• Policy Enforcement (Hard Skills)
• Lease Explanation (Soft Skills)
• Policy Knowledge (Hard Skills)

Work Experience:

• Ensure staff leasing techniques support closures, proper follow-up, accurate lease documentation, and reliable reporting systems.
• Audit lease files regularly to confirm compliance with established policies, procedures, and documentation standards.
• Handle resident complaints, concerns, and service requests promptly to maintain high levels of resident satisfaction.
• Develop and implement resident retention initiatives, including events, special promotions, and recurring newsletters.
• Show, lease, and move in prospective residents efficiently while maintaining a professional and customer-focused experience.
• Ensure application screening, enrollment, and move-in processes are accurate, complete, and consistently executed.
• Assist in developing the annual marketing plan and marketing budget aligned with occupancy objectives.
• Implement marketing and outreach campaigns, supporting design efforts to generate traffic and qualified leads.
• Monitor leasing and renewal progress, providing additional support to address gaps or delays.
• Supervise planning, preparation, and execution of leasing and renewal events approved by the community manager.
• Maintain strong product knowledge of the property and competitors, completing weekly market survey reports.
• Apply established sales and marketing strategies to increase traffic, sustain closing ratios, and achieve target occupancy.
• Manage customer service standards and monitor service request response times and maintenance performance.
• Maintain overall property appearance through regular inspections, ensuring timely completion of repairs.
• Assist in supervising daily operational business functions across property activities.
• Plan and manage property resources, equipment, and supplies efficiently by obtaining bids and resolving vendor issues.

Skills on Resume:

• Leasing Supervision (Hard Skills)
• Lease Compliance (Hard Skills)
• Resident Retention (Soft Skills)
• Application Oversight (Hard Skills)
• Marketing Planning (Hard Skills)
• Market Analysis (Hard Skills)
• Customer Service Management (Soft Skills)
• Property Operations (Hard Skills)

Header:

Jordan Mitchell

Chicago, IL

Phone: (312) 555-8472

Email: jordan.mitchell@email.com

LinkedIn: linkedin.com/in/jordanmitchell

Summary:

Detail-oriented Leasing Coordinator with hands-on experience supporting leasing operations, tenant communications, and administrative processes. Skilled in application processing, customer service, data entry, and lease documentation. Adept at coordinating with internal teams to ensure accurate records, timely follow-ups, and positive leasing experiences.

Skills:

• Leasing Administration
• Customer Service
• Tenant Screening
• Lease Applications
• CRM Data Entry
• Property Tours
• Document Management
• Email and Phone Communication
• Marketing Support
• Microsoft Office

Experience / Projects:

Leasing Coordinator

Residential Property Management Company, Chicago, IL

• Managed incoming leasing inquiries via phone, email, and walk-in traffic.
• Scheduled and conducted property tours while explaining leasing steps and requirements.
• Assisted with tenant applications, income verification, and supporting documentation.
• Prepared lease packets and ensured accuracy before submission.
• Maintained organized digital and physical leasing files.
• Entered leasing activity and follow-up data into CRM systems.
• Supported marketing efforts by updating listings and assisting with outreach activities.

Education:

Bachelor of Business Administration

University of Illinois at Chicago

Header:

Alexandra Perez

Dallas, TX

Phone: (214) 555-3921

Email: alexandra.perez@email.com

LinkedIn: linkedin.com/in/alexandraperez

Summary:

Results-driven Leasing Coordinator with experience managing leasing activities from inquiry through move-in. Strong background in sales follow-up, lease documentation, reporting, and cross-functional coordination. Proven ability to maintain accurate records while supporting occupancy and customer satisfaction goals.

Skills:

• Leasing Operations
• Sales Follow-Up
• Tenant Qualification
• Lease Preparation
• CRM Management
• Reporting and Analytics
• Market Research
• Administrative Support
• Vendor Coordination
• Customer Relations

Experience / Projects:

Leasing Coordinator

Multi-Family Housing Community, Dallas, TX

• Managed leasing inquiries and guided prospects through tours, applications, and lease execution.
• Maintained accurate leasing, occupancy, and renewal records in internal systems.
• Prepared lease agreements, notices, and move-in documentation.
• Coordinated with property management and maintenance teams to ensure smooth transitions.
• Generated weekly and monthly leasing, traffic, and conversion reports.
• Conducted competitive market research to support marketing strategies.
• Participated in outreach initiatives and professional networking efforts.
• Addressed resident concerns and supported retention initiatives.

Education:

Associate Degree in Business Administration

Dallas College

Header:

Michael Thompson

Phoenix, AZ

Phone: (602) 555-1189

Email: michael.thompson@email.com

LinkedIn: linkedin.com/in/michaelthompson

Professional Summary:

Experienced Leasing Coordinator with comprehensive expertise in lease administration, sales coordination, reporting, compliance, and stakeholder communication. Demonstrated success supporting complex leasing portfolios, optimizing occupancy, and ensuring accurate documentation and regulatory compliance.

Core Skills:

• Lease Administration
• Tenant Relations
• Sales and Marketing Support
• Portfolio Reporting
• CRM and Leasing Systems
• Contract Documentation
• Compliance and Auditing
• Market Analysis
• Cross-Functional Collaboration
• Process Improvement

Experience:

Leasing Coordinator

Commercial and Residential Property Portfolio, Phoenix, AZ

• Managed the full leasing lifecycle, including inquiries, tours, applications, lease execution, renewals, and terminations.
• Prepared, reviewed, and audited lease documentation to ensure policy and regulatory compliance.
• Tracked certificates of insurance, security deposits, letters of credit, and renewal activity.
• Produced monthly, quarterly, and ad hoc reports covering occupancy, pricing, and conversion performance.
• Supported the development and execution of marketing plans and outreach campaigns.
• Coordinated with legal, finance, insurance, and occupancy planning teams.
• Led weekly leasing meetings and supported leadership with performance insights.
• Maintained accurate records across leasing platforms, document repositories, and CRM systems.

Education:

Bachelor of Science in Business Management or Real Estate

Arizona State University