Job Summary: 

• Greet potential renters in person, by phone, and via email to convert leads into property tours.
• Promote available apartment units using various media and advertising methods.
• Identify the needs of potential renters to match them with suitable homes.
• Provide accurate information about the property, amenities, available units, and market comparisons.
• Conduct full property tours with prospective renters.
• Explain pricing and lease terms, process rental applications, and negotiate lease renewals.
• Partner with the maintenance team to ensure proper upkeep and regularly inspect the property and all vacant units.
• Comply with all applicable state landlord-tenant and Fair Housing laws and standards.

Skills on Resume:

• Lead Conversion (Hard Skills)
• Property Marketing (Hard Skills)
• Client Needs Analysis (Soft Skills)
• Property Knowledge (Hard Skills)
• Unit Tours (Hard Skills)
• Lease Negotiation (Hard Skills)
• Maintenance Coordination (Hard Skills)
• Fair Housing Law (Hard Skills)

Job Summary: 

• Assist with move-out inspections and prepare rentals for listing.
• Capture photos and create virtual tours for rental marketing.
• Market rental properties through company software and MLS platforms.
• Pre-screen prospective tenants to identify qualified applicants.
• Schedule property showings and conduct on-site walkthroughs.
• Distribute rental applications to prospects upon request.
• Support the owner and property manager with tenant onboarding activities.
• Record and collect rent, security deposits, and pet fees.
• Reconcile and account for deposits accurately within property management software.

Skills on Resume:

• Move-Out Inspections (Hard Skills)
• Rental Photography (Hard Skills)
• Property Marketing (Hard Skills)
• Tenant Screening (Hard Skills)
• Property Showings (Hard Skills)
• Application Processing (Hard Skills)
• Tenant Onboarding (Hard Skills)
• Rent Collection (Hard Skills)
• Deposit Reconciliation (Hard Skills)

Job Summary: 

• Sell the benefits of build-to-rent living, highlighting premium services offered and positioning it as a secure and desirable long-term alternative to home ownership.
• Prospect potential tenants to generate leads and drive conversions for the building.
• Arrange viewings with qualified prospective tenants.
• Perform tenancy checks, qualify applicants for properties, and process tenant applications.
• Conduct open homes and private inspections, offering tailored solutions, advice, and alternatives to prospective tenants.
• Deliver feedback and advice to the general manager following inspections and make recommendations.
• Support the team with processing lease renewals.
• Provide a weekly in-depth analysis of enquiries, bookings, and advertisements to stakeholders or owners, along with daily reporting to management.

Skills on Resume:

• Build-to-Rent Sales (Hard Skills)
• Tenant Prospecting (Hard Skills)
• Viewing Coordination (Hard Skills)
• Tenant Screening (Hard Skills)
• Property Inspections (Hard Skills)
• Client Advisory (Soft Skills)
• Lease Renewals (Hard Skills)
• Performance Reporting (Hard Skills)

Job Summary: 

• Greet prospective residents and conduct property tours.
• Show community amenities and explain property procedures and policies.
• Assist with verification of application information.
• Screen applicants for eligibility requirements.
• Answer resident and prospect questions promptly and accurately.
• Promote and maintain positive resident relationships.
• Handle maintenance requests and coordinate with maintenance staff.
• Perform clerical duties related to leasing and resident services.
• Complete required paperwork and reports accurately and on time.

Skills on Resume:

• Property Tours (Hard Skills)
• Resident Relations (Soft Skills)
• Application Verification (Hard Skills)
• Applicant Screening (Hard Skills)
• Customer Communication (Soft Skills)
• Resident Engagement (Soft Skills)
• Maintenance Coordination (Hard Skills)
• Leasing Administration (Hard Skills)

Job Summary: 

• Meet and arrange unit tours with prospective renters.
• Host open houses in show suites and assess the readiness and cleanliness of units.
• Follow up with potential renters from recent showings and individuals on waiting lists.
• Confirm that rental application data is accurate and complete in accordance with established processes.
• Collect fees, including application fees, security deposits, rent payments, and other charges related to rentals.
• Collaborate with the office team during the review of tenant applications to support informed decision-making.
• Provide input to management on market conditions in relation to similar properties and nearby buildings.
• Deliver notices to tenants regarding general affairs.
• Conduct move-ins for incoming and transferring tenants, including walkthroughs and documentation of any damages in the suite.
• Pick up supplies and materials under the direction of the leasing coordinator.

Skills on Resume:

• Unit Tours (Hard Skills)
• Open House Hosting (Hard Skills)
• Lead Follow-Up (Soft Skills)
• Application Verification (Hard Skills)
• Fee Collection (Hard Skills)
• Application Review (Hard Skills)
• Market Analysis (Hard Skills)
• Move-In Coordination (Hard Skills)

Job Summary: 

• Visit vacant apartments, take photographs, and report to the supervisor on whether certain repairs are needed.
• Take photographs of rent-ready apartments or coordinate professional photography.
• Advertise available apartments for lease with prior approval from the supervisor.
• Schedule appointments for viewings of vacant apartments.
• Respond courteously, promptly, and efficiently to questions from prospective and current lessees.
• Meet with prospective lessees, show available apartments, and follow up afterward.
• Manage and respond to information requests from prospective lessees.
• Request applicants to complete credit application forms for supervisor review and creditworthiness approval.
• Conduct all necessary verifications in accordance with company policy.
• Negotiate lease terms, prepare and sign lease agreements, building rules and regulations, lease transfers, and related documents with lessees.
• Maintain consistent communication with lessees and prospective lessees.
• Produce rental activity reports and rental statements.
• Update administrative forms.
• Collaborate closely with the maintenance, management, and other relevant teams.

Skills on Resume:

• Vacant Unit Inspections (Hard Skills)
• Property Photography (Hard Skills)
• Rental Advertising (Hard Skills)
• Viewing Scheduling (Hard Skills)
• Client Communication (Soft Skills)
• Lead Management (Hard Skills)
• Tenant Verification (Hard Skills)
• Lease Negotiation (Hard Skills)

Job Summary: 

• Answer phone calls and manage the online calendar.
• Use the company CRM to enter leads, track prospects through the sales process, and send weekly reports.
• Handle walk-in traffic and scheduled appointments.
• Apply training tools to qualify, tour, and close inbound leads.
• Support supplemental marketing and social media efforts for the building.
• Become an expert on the assigned building, including floor plans, availability, pricing, comps, and property policies.
• Guide applicants through the application process, providing high-end customer service and ensuring a smooth transition to the property management team.
• Achieve and maintain leasing velocity goals.
• Collaborate effectively with other team members and on-site staff.

Skills on Resume:

• Call & Calendar Management (Hard Skills)
• CRM Lead Tracking (Hard Skills)
• Front Desk Service (Soft Skills)
• Lead Qualification (Hard Skills)
• Digital Marketing Support (Hard Skills)
• Property Expertise (Hard Skills)
• Application Guidance (Soft Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Drive top-line revenue by working independently or collaboratively to identify and convert leads into future residents.
• Develop expertise in all available products and services.
• Apply localized knowledge of trends, market conditions, and advertising behavior based on the assigned market.
• Create detailed business plans to support the achievement of goals and quotas.
• Manage the entire sales cycle from lead identification through deal closing.
• Collaborate with cross-functional teams to enhance the leasing process and long-term resident experience.
• Maintain frequent contact with applicants to understand their needs and preferences.
• Respond to complaints and resolve issues to ensure customer satisfaction and protect the company’s reputation.
• Negotiate agreements and maintain accurate records of sales and related data.

Skills on Resume:

• Lead Conversion (Hard Skills)
• Product Expertise (Hard Skills)
• Market Analysis (Hard Skills)
• Business Planning (Hard Skills)
• Sales Cycle Management (Hard Skills)
• Cross-Team Collaboration (Soft Skills)
• Client Relationship Management (Soft Skills)
• Contract Negotiation (Hard Skills)

Job Summary: 

• Manage the full leasing process for prospects from initial tour through move-in.
• Prepare and complete all required lease documentation accurately.
• Assess the unique needs of each prospect.
• Match prospects with apartments that best fit their preferences and requirements.
• Maintain a positive and supportive approach when assisting current residents.
• Support resident satisfaction by responding to needs and inquiries promptly.
• Participate in the monthly renewal program by contacting residents regarding renewal offers.
• Provide guidance and assistance to residents throughout the renewal process.
• Maintain attention to detail, uphold cleanliness standards, and demonstrate knowledge of the Town of Miami Lakes to enhance the leasing experience.

Skills on Resume:

• Leasing Lifecycle Management (Hard Skills)
• Lease Documentation (Hard Skills)
• Client Needs Assessment (Soft Skills)
• Unit Matching (Hard Skills)
• Resident Support (Soft Skills)
• Customer Responsiveness (Soft Skills)
• Lease Renewals (Hard Skills)
• Local Market Knowledge (Hard Skills)

Job Summary: 

• Show and lease apartments to prospective residents.
• Respond to all leads immediately to maximize conversion opportunities.
• Process rental applications and conduct background checks.
• Complete lease agreements and review terms with new residents.
• Answer phone calls and provide customer service to residents and prospects.
• Open and close the office and model units.
• Manage and maintain digital marketing content by reviewing and updating advertisements daily.
• Assist with tenant retention efforts and lease renewals.
• Support property upkeep by identifying and reporting deficiencies or obstacles that impact leasing.
• Communicate feedback received from prospective residents.
• Engage with residents regularly to build community through newsletters, website content, and social media.
• Participate in company training sessions and staff meetings.

Skills on Resume:

• Apartment Leasing (Hard Skills)
• Lead Response (Hard Skills)
• Application Processing (Hard Skills)
• Lease Execution (Hard Skills)
• Customer Service (Soft Skills)
• Digital Marketing (Hard Skills)
• Lease Renewals (Hard Skills)
• Resident Engagement (Soft Skills)

Job Summary: 

• Communicate neighborhood and apartment information clearly to prospective residents.
• Tour available units with prospects to highlight features and benefits.
• Adhere to all Fair Housing laws and follow leasing policies and procedures without exception.
• Act as a liaison throughout the application, leasing, and move-in process to ensure a smooth experience.
• Prepare and manage all leasing-related paperwork with accuracy.
• Track and manage prospect leads to support successful leasing conversions.
• Develop an in-depth understanding of the rental process and local neighborhood dynamics.
• Schedule apartment showings strategically to optimize leasing outcomes.
• Collaborate with internal teams and departments to meet and maintain occupancy goals.

Skills on Resume:

• Property Communication (Soft Skills)
• Unit Tours (Hard Skills)
• Fair Housing Compliance (Hard Skills)
• Leasing Coordination (Hard Skills)
• Lease Documentation (Hard Skills)
• Lead Management (Hard Skills)
• Local Market Knowledge (Hard Skills)
• Showing Scheduling (Hard Skills)

Job Summary: 

• Build strong relationships with property owners, contractors, and residents.
• Enhance resident and owner experiences by fostering trust and clear communication.
• Maintain high occupancy levels by filling vacancies promptly.
• Increase resident retention through effective renewal strategies.
• Attract new prospects through targeted outreach and engagement.
• Resolve resident concerns and emergencies efficiently in coordination with leasing and maintenance teams.
• Collect rent consistently to meet financial objectives.
• Manage operations within established budget guidelines.
• Maintain building standards through proactive oversight, preventative maintenance, and community-focused branding.

Skills on Resume:

• Stakeholder Relations (Soft Skills)
• Resident Experience (Soft Skills)
• Occupancy Management (Hard Skills)
• Lease Renewals (Hard Skills)
• Prospect Outreach (Hard Skills)
• Issue Resolution (Soft Skills)
• Rent Collection (Hard Skills)
• Property Oversight (Hard Skills)

Job Summary: 

• Attend weekly leasing department meetings to review prospects and properties.
• Share ideas and updates with the leasing team.
• Collaborate with internal departments to support underwriting activities.
• Coordinate with marketing teams to support leasing objectives.
• Work with the construction department on tenant improvement planning.
• Assist with tenant improvement cost estimating.
• Communicate leasing prospect information to the property management department.
• Coordinate new tenant onboarding activities with relevant teams.
• Support cross-department collaboration to achieve leasing goals.

Skills on Resume:

• Leasing Coordination (Hard Skills)
• Team Communication (Soft Skills)
• Underwriting Support (Hard Skills)
• Marketing Collaboration (Hard Skills)
• Tenant Improvements (Hard Skills)
• Cost Estimating (Hard Skills)
• Tenant Onboarding (Hard Skills)
• Cross-Team Collaboration (Soft Skills)

Job Summary: 

• Manage a wide range of tenant and prospect queries related to product use, property viewings, lease negotiations, contract delivery, maintenance requests, and customer feedback or complaints.
• Achieve leasing targets for assigned properties by managing the full leasing cycle.
• Guide tenant leads through discovery, property visits, negotiation, and lease finalization.
• Act as a tenant advocate in communications with the asset management team and landlord representatives.
• Ensure a high-quality tenant experience through the use of a technology-enabled platform.
• Generate feedback on the property portfolio, incorporating tenant input and market intelligence.
• Establish and maintain strong market knowledge and insight in designated neighborhoods and developments.
• Resolve inquiries within defined SLAs, escalate on demand, and collaborate with internal teams to deliver a seamless experience.
• Onboard new and desirable property listings to expand the portfolio.
• Make outbound calls to activate or re-activate leads and update customer records.
• Close leads effectively and secure leasing transactions.

Skills on Resume:

• Leasing Cycle Management (Hard Skills)
• Tenant Support (Soft Skills)
• Lead Qualification (Hard Skills)
• Lease Negotiation (Hard Skills)
• Tenant Advocacy (Soft Skills)
• Market Intelligence (Hard Skills)
• Issue Resolution (Soft Skills)
• Lead Closing (Hard Skills)

Job Summary: 

• Maintain accurate and up-to-date resident and property files.
• Oversee daily maintenance and organization of all records.
• Inspect all pre-leased apartments before scheduled resident move-in dates.
• Understand the community features and remain informed about current specials and available floor plans.
• Create and manage waiting lists with a strong sense of urgency.
• Achieve a minimum score of 80% on all shopping reports.
• Maintain a professional appearance and demeanor at all times.
• Lease vacant and upcoming units by qualifying prospective residents according to company standards and Fair Housing Guidelines.
• Shop competitive properties regularly to stay informed about industry trends.
• Complete guest cards and follow up with prospects to support occupancy goals.
• Answer incoming calls professionally while consistently delivering quality customer service.
• Welcome all prospects, residents, and vendors with enthusiasm.
• Route service requests to the maintenance team and monitor resident satisfaction through in-person contact or follow-up calls.
• Pick up litter around the property and report maintenance needs to the appropriate team.

Skills on Resume:

• Record Management (Hard Skills)
• Unit Inspections (Hard Skills)
• Property Knowledge (Hard Skills)
• Waiting List Management (Hard Skills)
• Fair Housing Compliance (Hard Skills)
• Competitive Analysis (Hard Skills)
• Customer Service (Soft Skills)
• Maintenance Coordination (Hard Skills)

Job Summary: 

• Assist, under the direction of the Community Manager, in defining community objectives to optimize asset performance and achieve goals aligned with ownership expectations.
• Respond to resident complaints and collaborate with the Community Manager to deliver effective resolutions.
• Maintain a minimum closing ratio of 33% in accordance with company policy.
• Support and promote initiatives that enhance resident retention.
• Prepare lease documents, verify lease file compliance, and ensure accurate completion of applications, income verifications, asset verifications, and related documentation.
• Conduct regular inspections of the community, including market window, units, common areas, leasing office, and grounds, and report any potential liabilities immediately.
• Monitor compliance with all Fair Housing regulations and local laws, ensuring fair, consistent application of all legal and company policies and occupancy standards.
• Ensure adherence to all federal Fair Housing Laws.
• Ensure timely and accurate completion of potential and current resident files.
• Support leasing activities and assist with reporting duties.
• Promote a positive, growth-focused environment among team members.
• Enhance the resident living experience by prioritizing the quality of first and last impressions.
• Assist the Community Manager in reinforcing company objectives and encouraging team participation in training programs related to fair housing, safety, non-discrimination, and harassment prevention.

Skills on Resume:

• Asset Performance Support (Hard Skills)
• Resident Issue Resolution (Soft Skills)
• Lease Documentation (Hard Skills)
• Compliance Management (Hard Skills)
• Community Inspections (Hard Skills)
• Leasing Performance (Hard Skills)
• Resident Retention (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Develop relationships with on-site teams and hold them accountable alongside the regional manager to complete marketing and leasing tasks.
• Assist in designing the marketing plan to support leasing and occupancy goals of the property.
• Provide initial training and ongoing coaching to leasing staff on touring, handling calls, responding to leads, recording traffic, and signing leases.
• Manage all leasing and marketing efforts with a hands-on approach to achieve and maintain budgeted occupancy.
• Travel to focus sites during the leasing season to identify property or market issues.
• Gain in-depth knowledge of assigned markets and develop solutions to increase traffic.
• Analyze trends in marketing and leasing across national and property-specific markets.
• Support community performance by motivating teams and overseeing sales goals.
• Help create and implement the property marketing calendar.
• Ensure compliance with property branding standards.
• Ensure tour readiness of the grounds, showing routes, models, and office areas.

Skills on Resume:

• Leasing Leadership (Hard Skills)
• Marketing Planning (Hard Skills)
• Staff Training (Hard Skills)
• Occupancy Management (Hard Skills)
• Market Analysis (Hard Skills)
• Sales Oversight (Hard Skills)
• Brand Compliance (Hard Skills)
• Tour Readiness (Hard Skills)

Job Summary: 

• Attend all required leasing and marketing training sessions.
• Enforce maintenance of accurate prospect information in the management software and perform follow-up audits.
• Compile and submit daily, weekly, and monthly leasing reports along with market surveys.
• Oversee unit assignments and supervise leasing status.
• Prepare move-in packages and lease paperwork.
• Help foster a positive environment that supports the Students First philosophy.
• Ensure online and social media marketing platforms are accurate and regularly updated.
• Execute the leasing and marketing strategy to drive traffic, achieve occupancy, and retention goals.
• Conduct monthly lease file audits to verify adherence to policies and procedures.
• Implement the online leasing system, verify applicant files, and process payments within 48 hours of receipt.
• Ensure full compliance with all fair housing laws and guidelines.
• Assist with the preparation and execution of all leasing events.

Skills on Resume:

• Leasing Training (Hard Skills)
• CRM Data Audits (Hard Skills)
• Leasing Reporting (Hard Skills)
• Unit Assignment (Hard Skills)
• Lease Documentation (Hard Skills)
• Digital Marketing (Hard Skills)
• Online Leasing Systems (Hard Skills)
• Fair Housing Compliance (Hard Skills)