• Supports the administrative and technical aspects of the Cornerstone LMS system, including creating curricula, testing, deploying, maintaining, and reporting on learning content through the LMS.
• Establish and maintain custom user groups.
• Perform enrollment of users, customers’ purchase orders, creation and distribution of reports, monitoring of system updates/changes, and light troubleshooting in the LMS.
• Create and maintain automated and custom emails.
• Identify methods to improve productivity and growth via the use of the LMS system.
• Ensure appropriate user rights and controls, perform User Acceptance Testing, and ensure appropriate system configuration and maintenance of the Company’s Quality System software solutions.
• Executes on project tasks and timelines and is held accountable for them.
• Manage multiple projects with competing priorities in a fast-paced business environment.
• Clarify quality, business data, and analytical issues, and help to develop appropriate solutions

Skills: LMS Administration, Curriculum Management, User Grouping, Enrollment Processing, Automated Communications, System Reporting, UAT Testing, Project Coordination

• Lead the LMS implementation, data migration, and initial system setups and updates.
• Diagnose and resolve issues related to importing course content and migration of the LMS (Cornerstone to PeopleSoft).
• Provide training materials, opportunities, and orientation documentation for the new LMS and other educational technology.
• Effectively identify and address the needs of users with varying technical skills, and provide a level of help appropriate to that individual.
• Interface with the Information Technology team to resolve issues, enhance functionality, and deploy new features.
• Maintain accurate online, web-based resources such as tutorials, reference material, design standards, and templates.
• Train faculty to use innovative technology tools in online and physical classrooms.
• Create and deploy reporting, onboarding, and compliance surveys to track and measure participation in programs.
• Support faculty in their efforts to teach and use digital tools for instruction, including the LMS.

Skills: LMS Implementation, Data Migration, Technical Troubleshooting, User Training, Faculty Support, Educational Technology, System Integration, Compliance Reporting

• Assist departments in the development of digital learning components and tools.
• Support and drive the vision of HR Learning and Development.
• Design appropriate and effective visual aspects of curricula, e-learning, and LMS design based on course content and training goals
• Develop engaging and intuitive eLearning content, including modules, scripts, videos, and quizzes.
• Work simultaneously on multiple projects based on current curriculum needs.
• Deliver formal and ad-hoc training and tutorials on educational technologies while maintaining accurate online, web-based resources, reference material, design standards, and templates.
• Work closely with staff to design, develop, and implement engaging online material and assessment tools to enhance the teaching and learning experiences.
• Establish, measure, and report on performance indicators related to instructional technology.
• Promote collaboration, partnerships, and relationships among staff.
• Identify and help resolve ethical and accessibility implications of eLearning course design.

Skills: Instructional Design, eLearning Development, Curriculum Design, Learning Technologies, Training Delivery, Performance Metrics, Cross-Functional Collaboration, Accessibility Compliance

• Work in the LMS team and assist in managing three learning systems, including Oracle Learning Cloud, Absorb, and LinkedIn Learning.
• Report technical issues and raise necessary product enhancements to the internal technology team/system vendors.
• Plan, build, test, support, and maintain well-functioning and engaging Learning Management System sites for online, blended, and instructor-led modes.
• Manage and maintain the LMS’s Learning Catalog and catalog resources, including Courses and Curricula, Assessments and Evaluations, and course assets such as SCORMs, videos, and documents.
• Manage learners in the North American Time Zone as a Tier 2 admin and process requests and tasks related to the full learning cycle, including enrolments, withdrawals, training records management, and certificate generation.
• Liaise with the tiered support structure in conjointly providing full end-user support for queries and issues related to system access, navigation, functionality, and employee profiles, etc.
• Reports generation and scheduling for requestors and assisting the Learning Technology CoE in the design and implementation of various future learning related reports.
• Work closely with the eLearning Developers in uploading, testing, and implementing training resources

Skills: LMS Administration, Learning Systems, Catalog Management, Tiered Support, Learner Management, Report Generation, Content Testing, Vendor Coordination

• Maintains the user base, organizations, and permission roles
• Uploads e-Learning courses and training sessions
• Builds custom and scheduled reports based on organizational needs
• Identifies, troubleshoots, and resolves issues relating to the LMS
• Provides end-user support and supports the helpdesk LMS ticketing system
• Provides insight into the organization on how to utilize LMS functions with organizational initiatives
• Facilitates webinars to introduce LMS functionalities
• Creates LMS user job-aids
• Participates in training content development
• Work in partnership with subject matter experts to gather information needed to develop training content.
• General coordination and execution of the organization's training programs
• Manages training records and documentation
• Creates and manages training schedules
• Develops training manuals, guides, and/or course material, such as handouts and visual materials
• Creates, collects, reviews, and enters training evaluations

Skills: User Administration, Course Uploading, Report Development, LMS Troubleshooting, End-User Support, Training Coordination, Content Development, Training Records

• Manage the day-to-day operations and maintenance
• Maintain the LMS training, calendar, courses, course catalogs, certifications, and learning plans by adding, archiving, and updating courses
• Provide end-user troubleshooting, issue maintenance, assist with technology requests, and manage the escalation of all challenges
• Monitor LMS enrollments, create and assign LMS courses, configure curricula, upload course content, load quick reference guides, and course supporting documentation
• Monitor recurring issues and system/data or process gaps, and proactively identify potential sources of increased efficiency and enhancements
• Collaborate with the Technical Writers on the Training team to create an LMS Governance document for MCi
• Apply standardized LMS operational processes and procedures, guidelines, and documentation, and ensure the LMS governance model
• Ensure the training content is running properly at all times within the learning platform, without interruption and quality degradation, and without experiencing any avoidable technical issues that could diminish the overall user experience
• Communicate with a variety of internal and external customers, employees, and stakeholders
• Define the persona roles, permissions, branches, groups, and structure of the LMS for training
• Work closely with Implementation Consultants, TaaS (TRACK as a Service) Implementation, Project Managers, and all other customer-facing employees to build, implement, and evaluate all custom learning plans
• Maintain the Track Certification Program
• Identify opportunities to increase Certifications with MCi Customers and Vendors
• Coordinate the onboarding with the Implementation Team to ensure a quality and memorable learning experience before, during, and after training

Skills: LMS Operations, Catalog Management, User Support, Enrollment Management, Process Optimization, LMS Governance, Stakeholder Communication, Certification Management

• Publishes and maintains courses, materials, and instructor-led course activities in the LMS promptly
• Creates and maintains curriculum programs
• Initiates mass course assignments
• Maintains course organization within the LMS
• Creates and maintains automated system notifications, including outage alerts and automatic emails
• Sets up event frameworks in the LMS for instructor-led training programs
• Participates in general testing and quality control of interactive content published within the LMS
• Generates and customizes training report statistics on a scheduled or ad-hoc basis
• Participates in the implementation of new programs, processes, and procedures, and future system upgrades
• Oversees and documents administrative processes for the development team
• Participates as a backup for the Dignity University helpdesk
• Maintain state approvals for Continuing Education Credits
• Works on special projects and assumes additional responsibilities
• Oversees the course close-out process

Skills: Course Publishing, Curriculum Management, Mass Enrollment, Automated Notifications, Event Configuration, Quality Assurance, Training Reporting, Process Documentation

• Day-to-day administration of the LMS, including release management, feature evaluations, and end-user support.
• Work closely with the Accreditation and Compliance department to ensure all LMS activities are in compliance with various accrediting bodies.
• Maintain role permissions and confidential talent data.
• Partner with other internal stakeholders to build new activities/initiatives into the LMS.
• Support Learning and Development projects, including solution design, creation, testing, and documentation for LMS aspects of the project, helping to ensure deadlines are met.
• Identify system issues and quickly escalate to the appropriate parties.
• Create and/or coordinate communications and learning aids regarding system upgrades, changes, and Talent Development initiatives/projects.
• Usage of the Learning Management System (LMS) for data inputs, reporting, user participation, and customization of development content.
• Lead internal or external audit activities. (i.e., data gathering, providing reports, writing responses, attending final audit meetings, etc.)
• Evaluate new learning technologies to help propel the strategic initiatives of the Online Learning team.
• Interpret learning requirements and translate them into a workable framework of events, materials, and programs within the LMS.
• Support learner accessibility and promote efforts to improve user experience.

Skills: LMS Administration, Compliance Management, Role Permissions, Stakeholder Collaboration, Project Support, System Escalation, Audit Coordination, Learning Analytics

• General understanding of authoring software such as Articulate and Captivate.
• Measure the effectiveness of training and learning solutions using evaluation and data analysis in collaboration with the Associate Director of Online Learning.
• Manage user registrations and course permissions.
• Perform tests and quality assurance checks to ensure offerings function properly once launched.
• Monitor evaluation processes, ensuring completion within given timeframes.
• Meet regularly with the APA IT team to ensure integrations and learning technologies are not having any issues.
• Troubleshoot staff system and course issues
• Manage technical support, issue tracking, resolution, and/or escalation with the LMS host
• Liaise with the LMS host to understand how to continuously integrate and align with business priorities and initiatives
• Provide guidance on implementations and upgrade needs/future functionality
• Train and mentor appropriate stakeholders on reporting and administrative tasks
• Work with staff to ensure proper setup and system support for projects
• Provide technical assistance to all LMS users
• Develop technical documentation for user procedures
• Lead design of LMS-related system and process workflows

Skills: Authoring Tools, Learning Analytics, User Administration, Quality Assurance, System Integrations, Technical Support, Vendor Management, Workflow Design

• Provide day-to-day system administration, including user maintenance and technical support for internal and external users.
• Configure system settings and options, plan and execute testing to meet business requirements.
• Lead cross-functional teams to address business or systems issues.
• Educate internal and external users on how to use the LMS.
• Create and maintain documentation for all functions of the LMS.
• Identify methods to improve productivity and growth via the use of the LMS.
• Create content policies and standards for course and configuration management.
• Identify future strategic development opportunities for the LMS as well as organizational needs and requirements for new LMS solutions.
• Serve as the primary point of contact with the LMS vendor and partner with them to support users, troubleshoot problems, and resolve cases.
• Serve as the primary content management resource by maintaining LMS content and managing the process for adding new or updated content from various teams.
• Support localization of LMS and manage localized content.
• Generate and interpret system reports, generalize findings, and make recommendations for process and utilization improvements.
• Collaborate with and advise key stakeholders on their reporting, content, and general LMS-related needs.
• Manage data connections between internal systems (e.g., HRIS, CRM) and the LMS.
• Provide the Sales and Partner Enablement team with support and feedback on projects, not necessarily related to the LMS.

Skills: LMS Administration, System Configuration, Cross-Functional Leadership, User Training, Content Governance, Vendor Management, Data Integration, Strategic Planning

• Builds custom, engaging learning content and end-to-end course design
• Designs supplemental courses for the live training and learning programs
• Following the Company brand guidelines creates an overall consistent look and feel that engages the learners
• Overhauls pre-existing learning content and updates material on an ongoing basis
• Defines user groups and access
• Collaborates with other teams to upload relevant courses, materials, and workshops, and keeps them up to date
• Proactively recognizes and resolves issues that may arise within course design, LMS configuration, or infrastructure
• Works quickly and in collaboration with the HRIS and L&D teams to resolve any bugs or unexpected errors within the LMS
• Stays current with trends in asynchronous learning
• Helps the learners with any system issues

Skills: Instructional Design, Course Development, Visual Branding, Content Refresh, User Grouping, Cross-Team Collaboration, LMS Troubleshooting, Learner Support

• Serve as CSOD learner support for course deployments for annual and new joiner programs
• Deal with Learner support tickets via Salesforce
• Escalate complex issues to the Technical Analyst
• Report incidents to the Technical Analyst
• Monitor completion of training activities such as Pre-work and Certificates.
• Ensure activation of registration link, roster, and logistic management on the LMS.
• Manage LMS Administration activities for blended training.
• Maintain attendance records and feedback sheets, issuance of certificates, etc.
• Generate reports from stated tools and update the employee database as per the process.

Skills: Learner Support, Ticket Management, LMS Administration, Training Coordination, Attendance Tracking, Certificate Management, Incident Escalation, Report Generation

• Perform system administrator activities for Medidata's Moodle/Totara Learning Management System (LMS).
• Configure new courses in the learning system
• Update Existing Courses in the learning system
• Upload course materials, configuration of functionality such as complex curricula, cohorts, communications, surveys, reports, and notifications
• Administering learning system audiences
• Troubleshooting learning system issues
• Analyze causes of problems, design solutions, and take corrective action
• System Administration support for the LMS instance
• Define, maintain, and execute test scripts
• Identify user issues and implement fixes
• Design and run LMS reports for management, program managers, and instructional designers
• Work with the program managers and instructional designers to troubleshoot and resolve technical issues related to accessing the LMS and course content
• Performs testing to ensure courses/programs function properly once launched
• Monitors learner inquiries (ZenDesk task queue) regarding either specific learning programs or general LMS questions, and either responds to resolve the inquiry or routes them to the appropriate point of contact
• Develop and implement business requirements for LMS courses

Skills: LMS Administration, Course Configuration, Curriculum Management, Audience Management, System Troubleshooting, Quality Testing, Report Design, Requirements Analysis

• Help those people find their inspiration and create a life they love.
• Take on work that upholds this mission and pushes the Client forward.
• Support the growth of business applications.
• Work cross-functionally with project stakeholders to develop and launch learning programs.
• Utilize learning data to build out dashboards to empower learners and business leaders with insights on the success of learning programs.
• Lead the administration of software applications to support various business functions in launching their learning and support programs.
• Combine application data sources to build dashboards that can power insights for the business leaders.
• Support administration and project goals for other software tools.

Skills: Learning Analytics, Dashboard Development, Application Administration, Cross-Functional Collaboration, Program Launch, Data Integration, Business Applications, Project Support

• Effectively implements and administers the Learning Management Systems (LMS), including system configuration, deployment, and use for all Kyocera employees and appropriate distribution channels.
• Creates course components, modifies course configurations, and creates insightful reports.
• Demonstrates expertise and understanding of LMS functions and features
• Models and tests new functions and features in advance of recommending them to internal L&D team members.
• Anticipates the potential downstream impact of LMS functions and quickly responds and/or escalates outcomes.
• Generate and utilize standard documented protocols for LMS functions to ensure consistency and accuracy.
• Provides and manages ongoing technical and administrative support for the LMS and other systems used by the department.
• Manages user roles, securities, and permissions associated with LMS access.
• Develops and revises LMS guidelines and procedures to best serve a diverse audience.
• Organizes work, manages multiple simultaneous projects and activities, sets priorities, meets critical deadlines, and provides follow-up on assignments with minimal direction.
• Communicates in a thorough, accurate, and timely manner to internal L&D team members and stakeholders.
• Collaborates with necessary departments to maintain the function, relevance, and accuracy of systems and integration.
• Performs both routine and ad hoc data analysis, including arranging data into meaningful conclusions and insights, using charts, graphs, pivot tables, etc.
• Designs professional materials such as presentations via multi-media and participant material suitable for use by clients in different countries outside of the U.S.
• Interacts and manages external vendors as part of the L&D team to achieve targeted results.
• Escalates issues with vendors and internally before missing project timelines.
• Independently prepares and communicates audits within LMS systems and vendors in support of the long-term L&D/Kyocera corporate vision.

Skills: LMS Administration, System Configuration, Course Management, User Permissions, Process Documentation, Data Analysis, Vendor Management, Audit Coordination

• Collaborate with learning experts, subject matter experts, and cross-functional peers to identify effective and efficient learning solutions.
• Utilize technology to create a high level of team member participation through various channels 
• Drive learning and increased knowledge through the use of technology (e.g., mobile learning, microlearning, social learning, blended learning, video-based learning, animation, infographics, and virtual instructor-led).
• Evaluate, leverage, and integrate new technology and digital tools such as mobile learning, applications, web conferencing, microblogs, and other digital learning platforms to make learning “real-time” and to encourage continuous learning.
• Structure and organize content in a way that is easy to process and engage the learner using diverse methodologies (e.g., writing, storytelling, scenarios, layout, imagery, feedback, self-discovery, and activities) that apply to the learners.
• Effectively express ideas and thoughts verbally and visually to match the audience and delivery method.
• Deliverables must be clear, concise, and grammatically correct.
• Develops and maintains database integrity and department policies, procedures, and guidelines.
• Ensure that the learning management systems (LMS) are used accordingly, and monitor and resolve compliance issues.
• Provide direction to the learning management and professional staff 
• Ensure the achievement of department goals and facilitate the efficient and effective operation of the department.
• Organize, prioritize, coordinate, and implement multiple projects within established timelines.

Skills: Learning Solutions, Digital Learning, Instructional Design, Content Strategy, Visual Communication, LMS Compliance, Team Leadership, Project Management

• Gathers requirements and configures changes to performance forms requested by functional process owners
• Interfaces with contracted system consultants to manage the implementation of new system functionality
• Plans and manages assigned projects from design through completion, according to project timelines, budgets, state and Federal regulations, and MPS standards
• Manages contractors, contracts, and special projects
• Plans and schedules project timelines and milestones using appropriate tools, tracks project milestones and deliverables
• develops and delivers progress reports, proposals, requirements documentation, and presentations
• Develops instructional and training materials for the SuccessFactors system
• Coordinates end-user testing of newly implemented functionalities
• Provides technical support and administration for recruitment, onboarding, employee performance, and employee learning and development systems
• Defines problems, identifies and isolates errors, and implements technical solutions to solve problems

Skills: Requirements Gathering, System Configuration, Project Management, Vendor Coordination, Training Development, User Acceptance, HR Systems, Technical Troubleshooting

• Work collaboratively with learning content development teams and central marketing/communications teams to execute the integration of learning content into the Google learning management system (LMS).
• Drive tangible results by working as a liaison among stakeholders to elicit, understand, and implement the learning strategy.
• Thrive in a fast-paced environment and enjoy leading efforts to constantly and consistently improve the organization’s processes and communications.
• Anticipate and understand the needs of others and proactively take on new challenges to support business needs.
• Strategically think about the long-term implications of different decisions.
• Dig in and troubleshoot issues, and also identify ways to leverage technology to achieve solutions.
• Hands on to use HTML and design tools (e.g., Adobe Photoshop) and working independently in large team environments.
• Undertake all system configuration and administration, including managing users, reports, dashboards, plugins, and templates, etc.
• Collaborate with developers for enhancements

Skills: LMS Integration, Learning Strategy, Process Improvement, Stakeholder Liaison, System Configuration, Technical Troubleshooting, HTML Design, Dashboard Management

• Maintains the setup and day-to-day management of the partner/customer learning materials
• Assist with the review, testing, and implementation of LMS updates and enhancements
• Assists with LMS Administration with respect to partner/customer learnings.
• Help in the creation and maintenance of standard operating procedures and process documents
• Resolve partner/customer issues to ensure a positive learning experience
• Support partner/customer learning activities such as webinars, videos, and community
• Managing the Learning Management System (iTrent LMS)
• Provision of technical support in maintaining the iTrent learning management system (iTrent LMS).
• Development, implementation, and maintenance of content, assets, and other resources used for instructional functions.
• Management of system updates and upgrades, as well as tools and software integrated with the (iTrent LMS).
• Coordination of staff training/development events, materials, joining instructions, assessments, and evaluations.

Skills: LMS Administration, Partner Learning, System Updates, Process Documentation, Customer Support, Content Management, Technical Support, Training Coordination

• Lead the design, development, and organization of marketing systems and team members to effectively and consistently accomplish the purpose and vision of Marketing throughout Good Place Holdings and each member-organization.
• Learn and manage the Good Place Holdings (GPH), Learning Management System LMS), to track GPH Members' training.
• Interact with Leaders Holding Reports (LHRs) and others to ensure GPH Members receive Training, Education, and Development (TED) opportunities available to them.
• Work with LHRs and others to identify existing training materials and practices not currently captured by the LMS, so that they can be brought into the LMS management effort.
• Liaise with internal and external stakeholders to align the LMS with requirements for inductions, compliance training, and assessments
• Maintain the system, archiving users, updating profiles, establishing enrolment rules, and enrolling users in programs
• Regular contact with the service provider to ensure the effectiveness of the system and its use to maximum advantage.
• Educate others to use the LMS effectively, particularly managers and those supplying content for publication
• Create and update e-learning training using the latest technology (full training provided)
• Create and implement the configuration and permissions required to address the needs of the client, including course catalog/new course additions, assignment of roles, securities, and permissions.
• Provide support for faculty and staff for all e-learning, LMS, and remote tools (Zoom) and systems across the school
• Answers all tier II support requests for learning technologies
• Escalates support requests to software development teams or third-party vendors
• Provide subject matter expertise for LT tools and systems 
• Troubleshot and supported feature requests and defects through regular backlog tickets 

Skills: LMS Administration, Learning Systems, Stakeholder Liaison, User Management, Vendor Coordination, eLearning Development, Tier Support, System Configuration

• Excellent communication and interpersonal skills, fluent English (written and verbal)
• Proficient in Microsoft Office products (Word, Excel, PowerPoint)
• Experience in managing data, data quality, and analysis using MS Excel
• Knowledge of MS Power BI
• Previous experience within Learning and Development/Administrative experience with LMS systems
• Proven interest in social and collaborative technologies
• Positive attitude and willingness to manage multiple tasks and contacts at the same time
• Ability to prioritize and act within short timescales.
• Experience with creating, writing, and editing training content
• Working knowledge of Learning Management Systems (LMS)
• Experience providing customer service and troubleshooting technical issues

Qualifications: BS in Information Technology with 3 years of Experience

• Comfortable with technology, systems, and proficiency with software tools (Word, Excel, PPT), Google Suite, web conferencing software (Zoom, Bluejeans, Webex).
• General understanding of instructional design methods for both e-learning and instructor-led training, and creating instructional materials.
• Highly effective interpersonal communication skills to interact with individuals at all brands and all levels of the organization.
• Must commit to service excellence.
• Effective organization and time management skills, the ability to multitask and work collaboratively with others, and the ability to work independently
• Experience with an LMS system.
• Experience in reporting and data extraction through LMS and Excel.
• Experience working in a project-driven environment.
• Experience in a Compliance department.
• Highly organized and detail-oriented, with the ability to manage processes and people, handle multiple tasks simultaneously, and prioritize effectively.

Qualifications: BA in Education with 5 years of Experience

• Learning Management System administration experience
• Ability to troubleshoot and resolve technical issues
• Ability to collaborate with others at all levels of the organization, as well as vendors
• Demonstrated project management and prioritization skills
• Experience with web conferencing software (Teams, WebEx)
• Familiarity with course design and development
• Ability to work independently, have a high degree of accountability, and accuracy of work
• Must be action-oriented, customer-focused, and possess learning agility
• Excellent organizational and written skills
• Technical savviness, with proficiency in standard Office 365 tools (Excel, PowerPoint, Word)
• Strong attention to detail
• Professional written and verbal communication

Qualifications: BS in Computer Science with 3 years of Experience

• Proficiency and comfort with advanced levels of Excel, Word, Outlook, PowerPoint, and presentations
• Excellent verbal and written communication skills
• High level of professionalism based on integrity and humility
• Strong attention to detail with the ability to multitask, prioritize, and manage time efficiently
• Ability to analyze problems and collaboratively strategize for appropriate solutions
• High level of interpersonal skills that develop constructive and cooperative working relationships with a diverse population, and maintain them over time
• Ability to communicate across all levels of the organization
• Excellent customer service skills
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability
• Experience administering a Learning Management System (LMS)
• Financial and banking industry knowledge and experience

Qualifications: BA in Instructional Design with 5 years of Experience

• Experience working as a systems administrator on eLearning systems such as Moodle, Totara, SAP Success Factors, Saba Learning, or Cornerstone
• Experience using eLearning development tools such as Articulate Storyline or Lectora
• Proficiency in IT operations
• Data analysis experience and use of query, reporting, and reporting tools
• Experience writing, editing, testing, and executing SQL and/or MySQL scripts
• Experience with web programming tools, including HTML, XML, and JavaScript
• Good verbal/written communication skills, technical writing skillsStrong commitment to high-quality customer service
• Strong analytical problem-solving and troubleshooting skills
• Strong logical reasoning and problem-solving skills, including the ability to integrate information from various resources
• Familiarity with interacting professionally with customers at all organizational levels
• Technical editing experience
• Ability to write clear and concise messages to communicate
• Experience with online learning and web-based applications
• Strong attention to detail
• Experience designing pages and widgets

Qualifications: BS in Management Information Systems with 7 years of Experience

• Systems experience in a regulated industry in Life Sciences.
• Learning Management System (LMS) background.
• Must have basic GMP and Quality knowledge.
• Intermediate skills to navigate a document management system (DMS) and a Learning Management System (LMS).
• Must be able to properly communicate e-mails and routine business matters with management with a high level of accuracy.
• Must demonstrate basic writing skills and be able to follow technical reports.
• Must be action-oriented and customer-focused, and possess learning agility.
• Excellent organizational and written skills.
• Ability to work independently, have a high degree of accountability, and accuracy of work.
• Intermediate skills in design, development, and implementation of training.
• Proficient in MS Outlook, Word, Excel, and PowerPoint.

Qualifications: BA in Human Resource Development with 4 years of Experience

• Learning Management System (LMS) Admin experience
• High level of organization and ability to take initiative
• Excellent communication skills, comfortable working effectively with people at all levels in the organization
• Keen attention to detail, with an eye for grammar and design
• Ability to balance multiple projects and assignments
• Ability to prioritize effectively and communicate updates in a timely fashion
• Ability to think creatively to problem solve
• Strong technical skills, with the ability to learn new programs quickly
• Training support, LMS support, or learning facilitation experience

Qualifications: BS in Learning Technologies with 2 years of Experience

• Experience as a learning system administrator
• Technical skills, including troubleshooting, and an understanding of directory, file structures, and systems
• Ability to troubleshoot and resolve technical issues
• Ability to collaborate with others at all levels of the organization, as well as vendors
• Ability to gain new technical skills quickly
• Customer service skills, responsive attitude
• Strong oral and written communication skills
• Ability to communicate complex technical concepts in layman's terms
• Demonstrates a high degree of professionalism, leadership, and autonomous drive
• Savvy, quick thinking, and comfortable in a dynamic, fast-moving environment
• Problem-solving and a 'think out of the box' approach to learning
• Ability to work on multiple projects at the same time and prioritize work appropriately.
• Certifications relating to learning management system administration
• Familiarity with course design and development
• Knowledge of learning systems with SCORM\xAPI and Learning Experience Platforms (LXP)

Qualifications: BA in Organizational Leadership with 5 years of Experience

• Must commit to and support a collaborative and high-performing working environment with peers and managers.
• Ability to seize opportunities and proactively take concrete actions to complete tasks.
• Ability to seek to understand underlying customer needs to create value.
• Ability to drive the team to maintain focus on customers.
• Ability to take an efficient, analytical approach to solve problems or produce outputs in an accurate and timely manner.
• Ability to ensure quality and accuracy of results.
• Ability to set priorities and organize information to efficiently and effectively “get the job done.
• Experience with Cornerstone learning management system administration
• Proficient in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Ability to prepare written materials to meet the purpose and audience.
• Ability to analyze, interpret, and present complex data.
• High attention to detail and follow instructions.
• Ability to work independently and within a team environment.
• Ability to stay organized and multi-task professionally and efficiently.
• Ability to establish goals and work toward achievement.
• Ability to work cooperatively and collaboratively within a group.
• Progressive experience in Training and Development, with experience in Cornerstone LMS administration. 
• Experience with a full LMS implementation

Qualifications: BS in Educational Technology with 6 years of Experience

• Experience with Cornerstone OnDemand system administration or similar LMS.
• Prior experience applying formal instructional design and development methodologies in corporate learning.
• Course development experience with Articulate 360 Suite and/or Adobe Creative Suite
• Knowledge of eLearning course design and development.
• Understanding of eLearning standards (AICC, SCORM, xAPI).
• Mobile learning principles or experience (HTML5/responsive web design).
• Basic frontend knowledge, including HTML, CSS, and JavaScript.
• Strong technical and functional knowledge of Talent and HRIS systems, data management, and integrations.
• Project management experience managing multiple projects from inception through implementation.
• Customer service mindset, with the ability to prioritize workload and provide timely follow-up and resolution.
• Enthusiastic and collaborative team player with a dependable and accurate attitude, dependable and accurate in carrying out responsibilities to a successful conclusion.
• Strong communication skills and ability to communicate complex technical information, both verbally and in writing.
• Demonstrated desire to innovate and explore new ideas and technologies.
• Strong analytical skills, attention to detail, and problem-solving ability.
• Ability to accurately collect information to assess business needs and respond accordingly.

Qualifications: BA in Training and Development with 7 years of Experience

• Experience with Learning Management Systems
• Experience in LMS use and administration
• Proficient with MS Office
• Experience creating e-learning content using content development tools and media
• Demonstrated problem-solving skills, attention to detail, and focus on quality
• Basic understanding of high-level adult learning and instructional design principles
• Strong attention to detail
• Strong written and verbal communication skills
• Strong teamwork skills, ability to work within a collaborative environment
• Experience creating end-user documents and work instructions
• Ability to take initiative without waiting for direction
• Willingness and desire to learn

Qualifications: BS in Data Analytics with 3 years of Experience

• Experience as an LMS administrator 
• Experience with Docebo
• Experience in the enterprise-wide implementation of a Learning Management System
• Ability to troubleshoot and resolve technical issues
• Ability to collaborate with others at all levels of the organization, as well as vendors
• Customer service skills, responsive attitude
• Strong oral and written communication skills
• Ability to communicate complex technical concepts in non-complex terms
• Ability to work effectively as a team member or independently
• Ability to organize and prioritize multiple projects, with the ability to meet scheduled deadlines

Qualifications: BA in Communication Studies with 5 years of Experience

• Experience with LMS administration, configuration, scheduling, enrollment, content loading, delivery, testing, and performance tracking to ensure learning programs are effectively managed and delivered.
• Successful candidates must have strong project management skills. 
• Ability to prioritize projects and deadlines and clearly communicate status, progress, and constraints with stakeholders.
• Ability to prioritize, multi-task, and work with cross-functional teams in a multi-faceted environment
• Strong experience in Microsoft Excel and Articulate Storyline/Camtasia.
• Experienced with Web-hosting and facilitating virtual meetings.
• Knowledge of learning and development best practices.
• Excellent leadership and professional presentation skills.
• Excellent written and oral communication skills.
• Hospitality and or Property Management experience
• Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks daily.
• Ability to lift to a maximum of 30lbs.
• Ability to travel to multiple locations

Qualifications: BS in Business Administration with 6 years of Experience

• Experience deploying course material to a Learning Management System (LMS) (Cornerstone).
• Experience managing day-to-day operations of an LMS, including performing routine audits, generating reports, playback, and account troubleshooting.
• Excellent verbal, written, interpersonal, and presentation skills with the ability to summarize complex technical information.
• Must be passionate about working with a distributed, global team.
• Be able to work semi-autonomously (with project-level, rather than task-level guidance)
• Must be self-motivated, able to explore gaps, and recommend solutions aligned with the overall organization's training goals.
• Must have an enthusiastic, collaborative mindset and the ability to receive and implement feedback from multiple team members.
• Ability to effectively multi-task, managing multiple projects at different points in their lifecycles, and ability to adjust to shifting priorities.
• Strong time management skills, with an unwavering commitment to meeting stated project deadlines.
• Strong project management ability, with laser-like attention to detail.
• Willingness to proactively develop new skills in alignment with LMS functionality, features, and business needs.
• Excellent critical thinking ability focused on identifying issues and evaluating policies, procedures, and best practices.
• Must be able to understand complex information and communicate that information to stakeholders.
• Be able to guide stakeholders on how to leverage the LMS for learning campaigns that support business requirements around employee development
• Open collaborative style with the ability to work both in a team environment and autonomously with minimal supervision or direction.
• Willingness to engage directly with the team to maintain an awareness and understanding of broader training initiatives.
• Comfortable writing clear, concise process documentation, such as FAQs.
• Understanding of the Instructional Design/ADDIE process.
• Experience creating basic instructional materials like Job Aids and step-by-step system demonstrations.

Qualifications: BA in Psychology with 4 years of Experience

• Experience with Learning Management Systems as a power user and administrator.
• Ability to utilize tools and technologies to access information, prepare and generate reports, and troubleshoot issues.
• Demonstrated ability to use advanced HTML.
• Ability to edit and proofread for accuracy, grammar/spelling, and style.
• Ability to work independently as well as collaboratively.
• Strong interpersonal skills.
• Ability to coordinate multiple tasks effectively.
• Strong knowledge and experience in providing effective customer service.
• Familiarity with legal industry terminology and workflows

Qualifications: BS in Software Engineering with 2 years of Experience

• Experience supporting Learning Management Systems in a large corporate environment.
• Experience in a Learning Management System support environment.
• Strong administrative, interpersonal, organizational, and project management skills.
• Experience with troubleshooting and resolving technical issues within a Learning Management System.
• Working experience supporting users in a manufacturing environment.
• Working experience with Office 360, including SharePoint.
• Experience with Cornerstone OnDemand software
• Strong technical and interpersonal skills (including Microsoft Office and excellent business communications)
• Advanced organizational and time management skills
• Familiar with the compliance requirements for learning programs
• Problem solver and works towards solutions

Qualifications: BA in Liberal Studies with 5 years of Experience

• Experience providing administration and system support utilising an LMS, and providing assistance and solutions to stakeholders
• History of administering and reporting on learning and development programs
• High level of proficiency in Microsoft Word, PowerPoint, and Excel.
• Understanding of working within a diverse workforce in corporate, professional services, and field-based work environments
• Project Management Qualifications and experience
• Certificate IV in Training and Assessment
• Demonstrated experience in a Learning and Development role
• Knowledge and experience in the use of Learning Management Systems
• Good communication and interpersonal skills, able to build strong relationships
• Data entry, data migration, and software skills
• Ability to serve as the go-between who elicits the research stakeholders’ requirements 

Qualifications: BS in Human–Computer Interaction with 6 years of Experience

• Training Administration experience.
• Experience in administering an LMS in an enterprise environment.
• Experience in reporting, training KPIs, and administering QMS-relevant training.
• Experience in environments heavily regulated by the FDA or other government entities.
• Learning agile, self-starter with demonstrable experience authoritatively contributing to projects.
• Flexibility in work schedule to accommodate meetings across multiple time zones.
• Experience using SharePoint
• Experience in developing and facilitating training
• Ability to troubleshoot and solve complex problems
• Strong communication skills and the ability to partner with different departments
• Strong attention to detail

Qualifications: BA in Adult Education with 4 years of Experience

• Experience working with a learning management system
• Expert knowledge of the Microsoft Office suite of applications
• Familiarity with the use of spreadsheets and databases
• Flexible approach to work
• Ability to work as part of a team and on own initiative
• Ability to manipulate models and interpret large volumes of data
• Must be immediately available to work
• Strong organizational and project management skills
• Basic understanding of HTML and HTML5
• Experience building from the ground up in a hyper-growth startup
• Previous experience in managing LMS/CMS
• English and Spanish, including fluent (speaking, reading, writing)

Qualifications: BS in Web Development with 3 years of Experience

• Experience in Clinical System Organizational Development (CSOD) administration.
• Healthcare experience/Understands Medical Terminology
• Expert-level knowledge of LMS applications and Intermediate-level
• Knowledge of Microsoft Excel/Google Sheets.
• Strong attention to detail
• Considerable experience with Moodle-based environments, including advanced system administration at a site, reporting, course, and user level.
• Advanced IT and data skills, confident in recommending and directly making changes to the learning platform.
• Ability to provide a user-focused service, ensuring that the learning platform meets the needs of the learners, trainers, managers, and other members of the Talent and Development team.
• Ability to maintain and apply in-depth knowledge of laws, legislation, and best practices regarding learning platforms and learning technologies.
• Strong communicator, able to explain complex concepts simply, and can build and nurture effective working relationships through virtual communication with colleagues
• Experience managing projects, focusing on both long-range projects and immediate tasks
• Knowledge of learning management systems and web delivery tools

Qualifications: BA in Organizational Psychology with 7 years of Experience