• Collaboration with the existing team on a complex assignment.
• Lead the New SDN Security Team within the Operations Security Group and hold responsibility for monitoring and improving the security of the new SDN core of the client’s business network.
• Monitor and investigation of security issues in the core of the SDN Network.
• Raise issues and liaise with third parties to improve the security posture on the network
• Full first to third line service management and support for the Tetration solution
• Management of all patching for the Tetration appliance, VMs, and deployed agents.
• Tetration reporting and analytics, in the form of network connectivity and security visualisation/analytics.
• Lead up to 60 Security investigation requests per year
• Manage Tetration Reporting and Analytics, in the form of network connectivity and security visualisation/analytics.
• Manage Tetration integration for applications on the client business network

Skills: SDN Security, Threat Monitoring, Incident Investigation, Tetration Management, Security Analytics, Patch Management, Vendor Coordination, Team Leadership

• Identify and understand key drivers of future change, ensuring the IT requirements align with the strategy and long-term plans of the charity.
• Be responsible for the charity’s technical infrastructure and technical guidance, and visible leadership within the function for network, telephony, desktop estate, and other hardware, server infrastructure, data storage, technical disaster recovery, and 3rd party supplier escalation and service management.
• Promote a team spirit and work ethic that motivates team members, as well as increasing productivity and quality
• Champion the long-term benefits of strategic change that support improved flexibility, scalability, simplicity, and speed of change
• Use knowledge and experience to influence and shape the technology end-to-end solution and design
• Maintain a deep understanding of the charity’s priorities and work closely with the Head of Service Management, the Technology Services leadership team, and the Strategic Development and Change function to determine the IT roadmap
• Manage and maintain network and infrastructure services, including support and maintenance of file, e-mail, application, and database servers
• Support and maintain the organisation's telephone infrastructure, including the configuration of contact centre software

Skills: IT Strategy Alignment, Infrastructure Leadership, Network Management, Server Administration, Disaster Recovery, Vendor Management, Technology Roadmapping, Telephony Systems

• Build and maintain the global cloud infrastructure through infrastructure as code
• Manage, monitor, and improve scalable distributed systems to create highly available services
• Collaborate with other engineering teams in the deployment and scaling of new products and platforms
• Develop infrastructure tooling to further automate the delivery of services to cloud environments
• Evaluate, recommend, and deploy application and log monitoring and response tools to both identify and address reliability and security risks (i.e., Datadog, Prometheus, Prisma, Splunk)
• Engage with Product Engineering teams to triage production outages and carry forward action items
• Build robust systems using auto-scaling and self-healing, and identify risks to uptime
• Write, test, and maintain automation tools in Bash, Python, or other languages
• Practice Security by Design and engage regularly with InfoSec for security analysis, auditing, and remediation of security alerts
• Develop an integrated Incident Response Management process with tools
• Ensure documentation of backend systems, runbooks, and inventory
• Assist in managing costs and providing cost-efficient architecture and design of systems

Skills: Cloud Infrastructure, Infrastructure Automation, Distributed Systems, Service Monitoring, Incident Response, Auto Scaling, Security Design, Cost Optimization

• Maintain the good standing of server infrastructure, including Windows and Linux servers, with an increasing investment in serverless technologies
• Research and develop new infrastructure technologies and approaches as they emerge
• Architect new solutions to the client's needs for performance, security, and stability
• Support several platforms at the server/service level, including eCommerce platforms, content management platforms, data integration, and custom systems
• Define and improve DevOps practices across Bounteous
• Perform routine tasks related to the infrastructure of the client's systems
• Monitor and respond to anomalies within the infrastructure, including on-call rotation as part of a larger team
• Design and improve monitoring and reporting
• Develop and maintain automation for provisioning and deployment of the server infrastructure
• Work closely with platform developers to solve infrastructure-related issues, mentor others in understanding the implications and limitations of the technology
• Guide troubleshooting efforts, mentor, and support team members

Skills: Server Infrastructure, Cloud Architecture, DevOps Practices, Infrastructure Monitoring, Automation Deployment, Platform Support, Incident Response, Technical Mentoring

• Translates business requirements and functional specifications into technical requirements that support integrated and sustainable designs for complex or high-impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications.
• Collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs.
• Guides and drives physical architecture design for new initiatives by working closely with enterprise solution and infrastructure architects in developing and validating system design prototypes.
• Builds hardware and software configurations and prepares system components for installation in the infrastructure.
• Mentors and advises others in all system development lifecycle phases by applying and sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls.
• Supports systems integration testing (SIT), component integration testing (CIT), and user acceptance testing (UAT) for large, complex system initiatives by providing insight to testing teams to ensure the appropriate depth of test coverage.
• Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services.
• Provides insight and recommendations to inform the ongoing strategy for health and care of assigned domains and/or platforms by identifying and maintaining IT and business-level service attributes for associated technologies.

Skills: Technical Architecture, Systems Design, Infrastructure Engineering, Systems Integration, Lifecycle Governance, Testing Support, Technical Documentation, Platform Strategy

• Work within the Infrastructure Team to support a diverse range of infrastructure across the IDP business, including server hardware, Microsoft Enterprise Solutions, Network technologies, Service virtualisation and Cloud technologies, Active Directory, ADFS, Azure AD, and AWS.
• Automate IDP Platform Operations by driving scripting operations procedures and automation.
• Continuously review the environment against Best Practice standards. 
• Make recommendations and improvements in a structured and methodical manner.
• Utilize scripting to provision well-architected and rightsized infrastructure.
• Drive IDP security practices across the IDP business.
• Participate in the design and personally deliver infrastructure, including compute, network, and storage components.
• Implement automations to deploy patching and routine maintenance across all IDP Infrastructure.
• Maintain the knowledge on best practices, evolving threats, and opportunities to improve the performance, agility, and cost effectiveness of the program.
• Review these regularly with the IS/Infrastructure leadership.
• Work in a virtual team with the development, support, testing, and service desk to ensure the delivery of high-quality services and applications.
• Continuously learning and extending the knowledge of best practices and the business value of technology innovations.

Skills: Infrastructure Support, Cloud Platforms, Scripting Automation, Security Practices, Network Design, Patch Automation, Best Practices, Cross-Team Collaboration

• Lead DevOps discipline, providing architectural guidance for system design, improving security, performance, and scalability.
• Be responsible for the development, documentation, and maintenance of network policies, processes, and procedures.
• Design, build, and implement configuration management.
• Develop and maintain an in-depth understanding of the platform, systems, and database architecture.
• Build and test automation tools for infrastructure provisioning.
• Improve infrastructure development and application development.
• Work closely with the Data Science team on the deployment and operation of machine learning models.
• Design and implement strategies for continuous improvement of infrastructure, systems, and operations.
• Lead the development of IT infrastructure, enabling all essential business applications to run efficiently.
• Present and communicate the architecture in a visual form

Skills: DevOps Leadership, System Architecture, Config Management, Automation Tools, Platform Knowledge, Infrastructure Scaling, ML Operations, Architecture Communication

• Lead teams and departments in the implementation, administration, and support of infrastructure solutions and services
• Review system designs to ensure the selection of appropriate technology, efficient use of resources, integration of multiple systems and technology, and that ‘Secure by Design’ principles have been followed
• Manage planning of system and/or acceptance tests, coordinating both functional and non-functional specifications, and provide authoritative advice and guidance on test planning
• Troubleshoot and identify problems across different technology capabilities, including compute, storage, networking, physical infrastructure, software, cloud, commercial off-the-shelf (COTS), and open source
• Establish standards and procedures across a service lifecycle, including the development lifecycle, and ensure that practitioners adhere to this.
• Manage resources to ensure that the systems integration function works effectively
• Evaluate the success of the project, identifying best practices and lessons learned.
• Provide feedback to teams and incorporate this information into plans
• Manage, coach, and mentor more junior infrastructure engineers

Skills: Infrastructure Leadership, Secure Design, Test Planning, Systems Troubleshooting, Lifecycle Standards, Resource Management, Project Evaluation, Technical Mentoring

• Analyses customers' requirements to determine the optimal infrastructure solution and determines applicable control configuration/architecture.
• Design and Testing of control system infrastructures, including network topologies, equipment integration, application configuration, server, and Microsoft-based solutions, etc.
• Generate detailed design documents and testing documents.
• Provide on-site process control system and infrastructure start-up.
• Participates in the design, implementation, testing, and startup phases of complex systems projects.
• Develop proficiency in Network Design, Network Configuration, Security Design, Virtual Infrastructure sizing and implementation, Microsoft-based server solution design and implementation.
• Lead the infrastructure team with great engineers having diverse backgrounds and skills
• Build strong relationships with internal dependencies and with public cloud vendors, and own the communication.
• Improve the security and performance of the infrastructure.
• Own the strategy for implementing a consistent DevOps culture, including everything infrastructure.
• Architect and implement pragmatic and scalable solutions for new challenges.
• Continuously evaluate and identify current system bottlenecks, and implement solutions to improve the scalability of the infrastructure
• Work with extended teams to manage systems and infrastructure required for ongoing development and releases

Skills: Infrastructure Design, Network Architecture, Security Design, Systems Testing, Technical Documentation, DevOps Strategy, Team Leadership, Scalability Engineering

• Support the design and implementation of AWS Public Cloud infrastructure services/solutions to meet strategic plans and roadmaps.
• Be responsible for operational management of AWS Public Cloud-hosted technologies, products, and services, with a focus on security, availability, resilience, and performance.
• Provide specialist service/solution technical support and assistance to junior staff and users.
• Development and implementation of service improvement plans to address identified issues for AWS Public Cloud-hosted technologies, products, and services.
• Be responsible for the management and resolution of Incidents for AWS Public Cloud-hosted technologies, products, and services.
• Be responsible for producing and implementing the automation strategy as well as developing processes and training within INS.
• Provide expert technical direction in the analysis of multiple and complex systems, including planning, designing, evaluating, selecting operating systems and protocol suites, and configuring communication media.
• Partner and collaborate with others in the resolution of interoperability problems to obtain operations across all platforms. 
• Be responsible for ensuring the implementation of technical solutions utilizing expertise learned from multiple and complex client environments. 
• Consult and assess industry advances in technical system technologies.
• Partner with Engineering to drive performant, scalable usage of MySQL
• Expand, scale, and innovate the presence in GKE/GCP
• Be a force multiplier for Engineering through fast, scalable, and maintainable CI/CD pipelines and automation
• Lead the use of open source technology and infrastructure as code to accelerate the work of the engineering team
• Drive the architecture and implementation of a Zero Trust GCP/GKE environment, guided by the core principles of network segmentation and Least Privilege

Skills: AWS Infrastructure, Cloud Operations, Incident Management, Automation Strategy, Systems Architecture, CI/CD Pipelines, Infrastructure as Code, Zero Trust

• Previous experience working in an Agile delivery team and producing and deploying applications in a production environment through a CI/CD pipeline.
• Experience in the design, development, testing, integration, operation, and support of software/applications and communication systems.
• Excellent customer-facing and interpersonal communications skills.
• Technological experience such as VMWare/Hyper-V/VirtualBox virtualization technologies, Windows Server 2012/2016, Windows 7/10, SQL Server, Cisco switches, Exchange, Wide Area Network (WAN) simulation, Active Directory, Group Policy, Windows Server Update Services (WSUS), Domain Name Services (DNS), Dynamic Control Host Protocol (DHCP), Imaging and Backup Solutions.
• Experience with the NATO FAS application
• Experience in Systems Engineering across the lifecycle of a software product
• Proven track record of delivering solutions with a customer-first mindset
• Experience in planning, estimating, and defining engineering tasks
• Knowledge of the development of Systems of Systems
• Good interpersonal skills for customer and partner liaison
• Good written and oral communication skills
• Good time management, organisation, and prioritisation skills
• Ability to work closely with others in a small team
• Ability to work under pressure
• High degree of initiative and flexibility

Qualifications: BS in Computer Science with 9 years of Experience

• Software development experience in infrastructure and/or DevOps
• Experience in shipping production code in a fast-paced environment
• Experience with a majority of the AWS services, including API Gateway, ECS, IAM, Lambda, RDS, Route53, S3, SQS, and VPC networking
• Experience with CI/CD tooling (CircleCI, Jenkins, Travis, etc.)
• Experience with Terraform, CloudFormation, or Serverless Framework
• Comfortable making tradeoffs between deadline and architecture to meet business needs
• Strong communicator, both verbally and in writing
• Passion for agile processes, automated testing, and continuous delivery
• Experience with running Kubernetes or ECS in production
• Experience with working on a platform engineering team, building solutions to enable engineers to provision and work with infrastructure themselves
• Experience working with Python codebases

Qualifications: BS in Software Engineering with 8 years of Experience

• AWS Certification and Red Hat Linux Certification
• Experience in Application DevOps automation or Infrastructure Engineering
• Experience with DevOps tools (Jenkins, Maven, Ansible, GitHub, Artifactory)
• Experience with AWS managed services
• Experience in Red Hat Linux scripting
• Be able to work in a diverse team
• Industry experience in a cloud and DevOps environment.
• Experience in administering Red Hat Linux and Windows Operating Systems
• Ability to deploy OS patches and perform upgrades
• Ability to configure filesystems and allocate storage
• Experience developing Unix scripts
• Ability to develop scripts for automation of infrastructure provisioning.
• Ability to configure Security Groups, Roles, and IAM Policy
• Ability to monitor infrastructure and develop utilization reports
• Experience working with customers to diagnose a problem and work toward resolution
• Excellent verbal and written communication skills
• Understanding of various Load Balancers in a large data centre environment

Qualifications: BS in Information Technology with 6 years of Experience

• Overall experience in IT, including hands-on Development and Systems engineering background
• Robust leadership experience with driving Transformation initiatives
• Experience with migration from Unix AIX to RHEL/Tomcat Transformation efforts
• Experience in a Site Reliability Engineering role
• Experience with SRE principles and transformation
• Solid understanding of Software coding techniques and experience with a full spectrum of Software engineering (build, integration, test, release, and deployment) leveraging Python.
• Experience in developing and/or challenging engineering solutions/practices and collaborating with peers within and outside of the immediate team, including customers (Dev, Architects, Engineers)
• Experience in building robust Middleware Environments
• Scripting and process Automation experience
• Extensive knowledge of Java/J2EE methodology and frameworks

Qualifications: BS in Electrical Engineering with 12 years of Experience

• Extensive RHEL and Scripting experience
• Extensive knowledge of Tomcat
• Knowledge of WAS, OR MQ Series
• Ability to analyze and troubleshoot Mid-tier/infrastructure issues.
• Robust verbal and written communication skills
• Ability to facilitate technical requirements gathering and design sessions
• Collaborate and interpret business and technical needs
• Excellent attention to detail and delivers quality work products
• Robust Customer service skills with internal and external customers
• Must be able to perform tasks independently with minimum supervision
• Robust analytical and documentation skills
• Excellent time management ability

Qualifications: BS in Computer Engineering with 8 years of Experience

• Commercial experience in an Infrastructure/Technical Support position
• Strong working knowledge of Linux/UNIX administration (RHEL, CentOS, OEL)
• High-level scripting ability with Python and Bash
• Experience managing a team previously
• Experience with Infrastructure automation (e.g., Chef, Puppet, or Ansible)
• Familiar with TCP/IP, Multicast, tcpdump, clocking (PTP, NTP)
• Knowledge of monitoring infrastructure (e.g., ELK, Prometheus)
• Excellent communication and collaboration skills
• Detailed understanding of security principles for hybrid cloud and cloud-native systems
• Experience or working knowledge of the zero trust model.

Qualifications: BS in Information Systems with 6 years of Experience

• Ability to configure and administer F5 infrastructure in a multi-vendor environment.
• Familiarity/responsibility of an SRE (Site Reliability Engineer) role that focuses on availability, capacity, monitoring, performance, and automation of the infrastructure and technologies used in day-to-day operations.
• Ability to clearly communicate in writing and verbal communication the high-value transaction flows to colleagues.
• Familiarity with authentication concepts and technologies.
• Ability to work in an Agile environment (Scrum ceremonies, sprints, etc.).
• Ability to drive consistent improvement by refining tooling, automation, and documentation.
• Ability to automate the Business As Usual tasks, thus reducing the workload.
• Demonstrated experience creating "software-defined" network infrastructure.
• Knowledge and experience in scripting and programming with Perl, Python, and shell scripts.
• Experience of interacting with network devices through REST API's and Ansible.
• Excellent interpersonal and communication skills, and a sense of listening, thus ensuring a good relationship with peers and the hierarchy.
• Pedagogical and comfortable in knowledge transfer and technical discussions when the views and convictions are divergent.
• Capable of adapting in a global and multi-technological environment.
• Skilled at working with multiple encoding formats such as JSON and XML.
• Knowledge of integrating existing network and infrastructure management platforms.
• Ability and desire to contribute creative ideas to solve technical and business problems.
• Positive attitude, enthusiastic, and a drive to perform and demonstrate results.

Qualifications: BS in Cybersecurity with 9 years of Experience

• Proven track record of predictable results and delivery with a diverse infrastructure team, developing a compelling vision, building a strong team, and communicating effectively across the different initiative teams
• Strong interpersonal skills, able to build relationships and influence across the organization, and adept at working in a global, large-scale, cross-functional, highly collaborative, and high-performance environment
• Ability to interact and effectively communicate at all levels of the organization
• Strong, broad infrastructure domain knowledge
• Ability to translate business strategy into enabling infrastructure solutions
• Deep experience with Cloud, Infrastructure as a Service, Container technologies, Container Package Management, Application Cloud Delivery Pipelines/Standardized Cloud Deployment, and Serverless/PaaS public cloud services.
• Strong knowledge of public cloud ecosystems, e.g., AWS, Azure, GCP
• Security knowledge and experience implementing security solutions for infrastructure and developing systems and processes to ensure that infrastructure is compliant with Security standards and policies
• Demonstrated strength in contract negotiations, vendor management, capacity planning, and cost management
• Strong organizational, analytical, and critical thinking skills that result in conclusive recommendations/decisions
• Excellent change management skills and ability to drive transformation across a broad organization to build acceptance and alignment behind a significant change mission
• Strategic planning and strategic leadership of infrastructure at a large scale for both internal and external customers
• Extensive, successful experience leading infrastructure, architecture, and engineering teams in Gaming or related industries
• Experience in rapidly integrating external vendors into existing development processes for quick evaluation and onboarding
• Familiarity with source control, messaging (RMQ), virtualization (VMware), automation, databases (MySQL/MariaDB/NDBCluster/SQL), CI and deployment, CDN and delivery, cloud infrastructure (AWS) and patterns, centralized logging and metrics, enterprise storage solutions, APIs (RPC and REST), web technologies.

Qualifications: BS in Network Engineering with 8 years of Experience

• Experience working in threat detection engineering
• Strong data analysis and data pipeline engineering experience
• Strong software engineering background
• Experience leading large projects and driving the execution of engineers
• Proficiency working in AWS and with infrastructure as code
• Experience with SIEM and detection tooling (StreamAlert, Splunk, EDR, IDS, etc.)
• Strong working knowledge of modern threats and working familiarity with frameworks like MITRE ATT&CK
• Strong Windows and Linux experience
• Extensive experience in some or all of Distributed Operating Systems, Databases, Middleware, Mainframe, and Data Networks.
• Ability to have a high-level overview or solutions view of end-to-end solutions for large projects

Qualifications: BS in Cloud Computing with 12 years of Experience

• Experience in DevOps or DevSecOps practitioner, and have operated production services in cloud environments
• Strong background in network design and implementation
• Working experience with AWS and some knowledge of Azure 
• Familiarity with build and deploy tooling, including Jenkins, Spinnaker, and similar
• Experience with infrastructure automation or infrastructure as code, including Terraform, Ansible, CloudFormation, and Resource Manager
• Be able to pick up new technologies and are keen on expanding their knowledge
• Knowledge of IAM architecture and best practices.
• Understanding of Active Directory and concepts around IAM, IGA, PAM, PIM, SSO, and MFA.
• Familiarity with legacy and modern security protocols, including OpenID Connect, OAuth 2.0, JWTs, and SCIM 2.0.

Qualifications: BS in Systems Engineering with 8 years of Experience