• Analyse, troubleshooting and correct network problems remotely and on-site.
• Responsible for security compliance, patching, health check and hardening remediation.
• Perform escalation to internal product domain experts and/or external product vendors.
• Work with internal experts/external vendors to resolve technical issues.
• Prepare Incident Reports on high-severity incidents.
• Respond to inbound Change Requests (CRs), Service Requests (SRs), and Queries on managed security technologies in a timely manner (within stipulated SLA).
• Provide on-call 24 x 7 support on a rotating basis.
• Perform regular configuration backups on managed devices.
• Plan and coordinate Maintenance Windows with the customer on necessary software patching and version upgrades.
• Generate monthly reports according to service scope requirements.
• Adhere to policies, procedures and security best practices.
• Resolve problems independently and understand the escalation procedure.
• Responsible for the execution of Device Lifecycle Management processes.

Skills: Network Troubleshooting, Security Compliance, Incident Management, Vendor Coordination, Change Request Handling, On-Call Support, Configuration Management, Device Lifecycle Management

• Lead cross-functional program development efforts and implementation of Target's compliance management framework across compliance domains and programs.
• Own process design and implementation of core compliance governance processes.
• Support compliance programs, such as risk assessment, regulatory change management, findings management, etc.
• Prioritize compliance functional support (monitoring and testing, training, risk treatment) across domains and programs to drive maturity, as well as meet regulatory requirements.
• Analyze industry and regulatory trends and developments and assess Target's corresponding practices.
• Influence compliance program leaders and key stakeholders regarding compliance solutions and implementation strategies by leveraging a wide range of styles and approaches.
• Deliver on projects, from strategy development through execution, managing budget and resources accurately and on time, and reporting potential obstacles or risks.
• Champion compliance maturity goals and aligns/integrates efforts with key partners in ERM, IA and Legal.
• Benchmark and research industry compliance trends to foster an innovative and best-in-class compliance function at Target Corporation.
• Complete root cause analysis and complex problem solving to drive risk-based mitigation strategies for Target.
• Lead and develop routines to foster training, awareness and visibility to compliance and ethics key initiatives.
• Consistently demonstrate behaviors aligned to Target's values of Inclusivity, Connection, and Drive.

Skills: Compliance Program Leadership, Governance Process Design, Regulatory Analysis, Risk Assessment, Stakeholder Influence, Project Execution, Root Cause Analysis, Compliance Training

• Lead the design, planning and implementation of complex IT infrastructure migration solutions.
• Drive and consult in architectural discussions and design exercises to build and automate large-scale migrations to the cloud.
• Perform application portfolio analysis to identify candidate applications and workloads for migration and develop an optimal migration plan.
• Verify technical feasibility and validate solution options for the requirements.
• Identify workarounds for specific issues and corner scenarios observed during migration.
• Develop a test plan and test cases to demonstrate application/database readiness post migration.
• Work closely with application teams to develop a migration plan and ensure business functionality and SLAs are met.
• Consult for optimal design of server/database environments and propose recommendations to optimize performance.
• Develop innovative solutions to complex business and technology problems.
• Partner with the sales team to design solutions for customers that drive cloud adoption.
• Conduct technical sessions for internal teams, partners and customers.

Skills: Cloud Migration Architecture, Application Portfolio Analysis, Solution Validation, Migration Planning, Performance Optimization, Test Planning, Cloud Consulting, Technical Enablement

• Analyze and decompose complex requirements.
• Analyze existing systems and highlight areas of improvement.
• Apply best practice approaches to all aspects of solution implementation.
• Exercise authority in the collections and recovery domain.
• Contribute to project plans, including resource requirements, deliverables and timelines.
• Create functional specification,s including business and decision flowcharts and user interface prototypes.
• Create precise documentation of prioritized designs that can be signed off by the client and directly converted to test plans.
• Ensure established deadlines are met by self and team while reinforcing the achievement of quality standards.
• Ensure quality by successfully unit testing the solution prior to promotion and hand-off.
• Liaise with internal and external resources to assist them in the delivery of the solution.

Skills: Requirements Analysis, Systems Analysis, Solution Design, Collections Domain Expertise, Project Planning, Functional Documentation, Quality Assurance, Stakeholder Coordination

• Oversee solution configuration as per the specifications.
• Perform gap analysis and recommend solutions.
• Provide input for quality assurance test cases.
• Seek ways to execute more effectively, streamline processes, reduce costs, and work smarter.
• Understand, translate, and communicate both business and technical objectives from multiple perspectives, including client view, internal development view, and operational and support view.
• Validate the functionality of the end product according to the requirement specifications.
• Work directly with clients to obtain clear and unambiguous functional requirements.
• Work on a wide range of complex projects, assignments, and issues.
• Responsible for advising and guiding customers in integrating Jonas C&R solutions with existing customer computer systems and, in selected engagements, actively participating in the integration of Jonas C&R products by designing, coding, testing, debugging, and documenting interfacing software.

Skills: Solution Configuration, Gap Analysis, Quality Assurance Support, Process Optimization, Business-Technical Translation, Requirements Validation, Client Engagement, System Integration

• Responsible for project scoping, estimation, resource planning, scheduling, quality planning, and risk planning.
• Prepare a growth plan for the portfolio and the account.
• Identify the right contacts in the client organization, secure meetings with the clients, anchor meetings and close opportunities.
• Responsible for the preparation of the proposal and SoW through coordinating with different stakeholders.
• Perform quantitative analysis to arrive at the win-price.
• Design the solution keeping organizational imperatives, prepare and review the estimations, capture the inputs from stakeholders, liaise for required approvals and take the bottom line for response delivery.
• Provide inputs on the delivery aspects in the contract.
• Build formal and informal customer relationships at the project level by engaging them regularly and being the SPOC to the customer on project-related activities.
• Provide regular reports, value articulation, manage expectations, and participate in client visits to increase customer satisfaction.
• Allocate activities to the right people, plan for and mentor the team in competency development, and implement performance management as per organizational guidelines.
• Drive processes related to Rewards and Recognition and Team building.
• Ensure compliance with company HR processes and participate in recruitment activities in order to motivate the team to ensure the successful delivery of the project.

Skills: Project Scoping, Resource Planning, Client Management, Proposal Development, Pricing Analysis, Solution Design, Team Leadership, Stakeholder Communication

• Lead Insurance delivery globally for multiple accounts or single accounts, multiple engagements.
• Develop the P&C and L&A Insurance practice.
• Responsible for business development efforts, response to RFXs, creation of collaterals and presales support.
• Engage in short but intense consulting, Due Diligence, and PoC exercise to win the implementation project.
• Develop thought leadership Point of view, methodologies, frameworks, toolkits, and collaterals to support transformation projects and pursuit/solution design.
• Work with stakeholders across units to conceptualize, design, evangelize, and operationalize solutions in emerging spaces.
• Identify whitespaces and conceptualize solution areas through use case articulation, user story creation and wireframing.
• Understand innovation initiatives in the industry from an operations standpoint.

Skills: Insurance Delivery, Practice Development, Business Development, Presales Support, Consulting Leadership, Solution Design, Use Case Design, Industry Innovation

• Think without the blinkers on, the Microsoft stack has many technologies/services and lots of crossover, knowing when to use the right technology for the job.
• Provide Subject matter expertise across Microsoft Azure, Power Plaftorms and Dynamics.
• Provide guidance, expertise, and internal consulting services on PowerApps, Flow and Power BI projects.
• Participate in the analysis, design, development, testing and implementation of enterprise-scale information portal and knowledge management system.
• Design and architect new cloud-oriented solutions and proof of concept designs for cloud and mobile platforms.
• Perform feasibility assessments, planning, testing and technical documentation for implementation teams.
• Review business, functional and technical requirements and translate these into technical solutions.
• Monitor the progress of architecture projects and ensure the agreed design is followed by the implementation team.
• Document, maintain and update governance documentation and best practices.

Skills: Microsoft Stack Expertise, Azure Architecture, Power Platform Consulting, Cloud Solution Design, Technical Feasibility, Requirements Translation, Architecture Governance, Solution Documentation

• Lead phase 1 implementation projects with a large team of integration developers.
• Work directly with key business and IT stakeholders.
• Confirm requirements, consider design alternatives, facilitate discussions and ultimately drive requirements sign-off.
• Evaluate, communicate and coordinate the technical impacts of application configuration decisions.
• Create detailed system interface specifications, field mapping, and system process designs.
• Develop, test and deploy integrations required to meet business requirements.
• Facilitate knowledge transfer and educate clients on developing and operating interfaces to and from a SaaS platform.
• Track issues and risks, communicate status and escalate concerns to project management.

Skills: Integration Leadership, Stakeholder Management, Requirements Sign-Off, Technical Impact Analysis, Interface Design, Integration Development, Client Enablement, Risk Tracking

• Accelerate Sky's use of insight across planning and execution to inform media briefs.
• Evaluate Sky's media performance through the Test and Learn agenda, which delivers actionable insight.
• Manage a member of the team, helping them grow their career at Mediacom.
• Coordinate a high degree of operational activity across multiple Mediacom teams, including communications planning, digital implementation, and AV investment.
• Confidently present findings back to clients, unpacking complex problems.
• Ensure a clear view of KPIs driven by maintaining a consistent measurement framework and methodologies across multiple teams.
• Apply strong problem-solving expertise to tackle major challenges across brand and direct-response campaigns, working closely with team members to deliver agency-leading work.
• Work with business stakeholders, other Engineers, Iteration Managers, Architect, Security team and Operations Team in gathering requirements.
• Responsible for designing and building a solution that is accepted into operations.
• Abide and contribute to coding and deployment standards set out by the System Team.
• Take the initiative to problem solve with a positive attitude towards feedback from the team for improvements.

Skills: Media Insight Analysis, Performance Evaluation, Team Management, Cross-Team Coordination, Client Presentation, KPI Measurement, Problem Solving, Solution Delivery

• Experience in a technical position in the Communications/Network or Information Technology related industry.
• Able to achieve a minimum Cisco CCNP or CCDP certification.
• In-depth knowledge of Campus LAN and Wireless, Data Centre, and Software-Defined LAN/DC/WAN network solutioning and products.
• Experience in multi-level selling and comfortable in influencing CxOs, Contact Center Managers, Telecom Managers, IT Managers, etc.
• Excellent interpersonal, presentation, writing and communication skills.
• Able to work independently as a team member and support other departments, including Sales, Delivery and Maintenance teams.
• Highly motivated and willing to learn new technologies.
• Able to work under pressure.

Qualifications: BS in Information Technology with 9 years of Experience

• Experience working with, or implementing a Tier 1 Planning software application such as Anaplan, OneStream, Hyperion, or a similar application.
• Experience as an architect or lead on an implementation.
• Prior consulting experience with a Consulting/Software Company.
• Knowledge of Workday Adaptive Planning, either as an implementer or user.
• Business analysis and requirements gathering skills.
• Must have a passion for delivering exceptional levels of customer service.
• Strong presenter with excellent verbal and written communication skills.
• Ability and desire to learn technology quickly through a mix of different media.
• Comfortable working remotely, utilizing a variety of tools with a high degree of autonomy.

Qualifications: BA in Management Information Systems with 7 years of Experience

• IT experience with Java, Springboot, J2EE and Micro services, etc.
• Hands-on integration experience using microservices.
• Proficient in API Designing and API complete lifecycle management.
• Experience in designing/building applications in RESTful and Micro Services Architecture.
• Experience in working with Swagger, RAML, YAML, JSON, XML, etc.
• Working knowledge of Maven, Jenkins, GIT, GitHub, etc.
• Experience in working with cloud environments.
• Good knowledge of authentication methods such as OAuth 2.0/JWT.
• Good knowledge and working experience in agile/scrum methodologies.
• Good analysis and troubleshooting skills.
• Good interpersonal and communication skills to work in global environments.
• Proven ability to define and build architecturally sound solution designs.
• Demonstrated ability to rapidly build relationships with key stakeholders.
• Proven ability to technically lead a team of Engineers.

Qualifications: BA in Business Administration with 8 years of Experience

• Relevant Information Technology experience.
• Experience in one of the following technology skills.
• Experience in Development/Configuration/solutions evaluation/Validation and deployment.
• Experience in capturing requirements related to internal/external consulting, documenting, and mapping current business processes.
• Analytical and communication skills.
• Planning and coordination skills.
• Experience with project management.
• Experience and desire to work in a management consulting environment.

Qualifications: BS in Data Analytics with 5 years of Experience

• Professional experience in implementing medium to complex ECM solutions.
• Must have competency with Open Text Content Server, Open Text Records Management, Open Text Connected Workspaces, Open Text Workflow and Open Text Web Reports.
• Highly professional team player.
• Ability to work independently, while being part of a dynamic team.
• Knowledge and understanding of on-premises and cloud enterprise software deployments.
• Solid grasp of a variety of technologies that include development languages, tools, and web-based technology that could be involved in an OpenText solution.
• Strong analytical, technical and problem-solving skills.
• Able to adhere to Open Text's internal standards and best practices for consistent, high-quality project delivery.

Qualifications: BA in Organizational Leadership with 8 years of Experience

• Experience in a technical position.
• Experience on any AWS Cloud Platform.
• Strong verbal and written communication skills.
• Ability to work effectively across internal and external organizations.
• Strong programming skills in Python and using Python packages like Boto 3.
• Implementing experience with primary AWS services (EC2, ELB, RDS, Lambda, API Gateway, Route53 and S3).
• Strong hands-on experience in integrating multiple databases like Oracle, SQL Server, PostgreSQL, etc.
• Deep hands-on experience in the design, development and deployment of business software at scale.
• Customer-facing skills to represent AWS well within the customer's environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation.

Qualifications: BA in Economics with 7 years of Experience

• Ability to lead/be involved in highly available and fault-tolerant enterprise and web-scale software applications.
• Experience in performance optimization techniques.
• Must have high-end troubleshooting and communication skills.
• Proven experience with software development life cycle (SDLC) and agile/iterative methodologies.
• Must have AWS Solutions Architect Certified.
• Experience in programming using Python.
• Demonstrated ability to think strategically about business, product, and technical challenges.
• Able to integrate AWS cloud services with on-premise technologies from Microsoft, IBM, Oracle, HP, SAP, etc.
• Experience with IT compliance and risk management requirements (eg, security, privacy, SOX, HIPAA, etc.)

Qualifications: BA in Management Consulting with 9 years of Experience

• Experience in consulting or related business transformation roles.
• Hands-on experience with AI applications (Virtual Agent, chatbot, etc.)
• Fundamental knowledge of Customer Service technology (digital, web, mobile, contact centre, CRM, marketing, etc.)
• Experience leading small and medium-sized teams.
• Excellent communication skills and team-building skills.
• Knowledge of modern IT Cloud technologies (Amazon, Google, Azure, IBM, etc.)
• Knowledge of and experience with Customer Service AI technologies.
• Knowledge of and experience with Conversational AI technologies.
• Knowledge of customer experience design.

Qualifications: BS in Industrial Engineering with 7 years of Experience

• Experience in Professional Services in the Software Business.
• Excellent communication skills and consultative attitude.
• Knowledge of DevOps, Agile, and Waterfall development practices.
• Knowledge of automation of software testing.
• Able to project/program management.
• Experience with Tricentis products and with enterprise software products (such as SAP or Salesforce).
• Must have certification in software development methodologies or project management.
• Experience with CI/CD processes and tools.

Qualifications: BS in Software Engineering with 8 years of Experience

• Proven technical exposure with experience as a subject matter expert in leading-edge ITSM technologies (ServiceNow, BMC, CA, HP).
• Experience in IT Service Management or Consulting.
• Experience in Business Development, presales activities.
• Experience with leading complex projects in an international environment.
• Ability to drive offer development.
• Good general consulting skills, soft skills, structured thinking, effective report writing and presentations, and stakeholder engagement.
• Must have advanced English.
• Must have certification in CCNP, CCIE-R and S.
• IT and Network experience.
• Able to design enterprise network designs, wired and wireless network fundamentals.

Qualifications: BA in Organizational Leadership with 11 years of Experience