• Lead and mentor a team of Business Analysts engaged across multiple projects.
• Accurately assess and gather business requirements from clients.
• Document workflows, functional specifications and plans.
• Analyze the impact of a proposed solution across the client's business.
• Assist in drafting business and functional architecture documents.
• Manage client expectations both pre-and post-implementation.
• Determine if a solution is needed and feasible.
• Key contributor on the project team in developing the technical vision and solutions.
• Participate actively in the input and formulation of the technology strategy plans.
• Identify and resolve issues and challenges that arise during the project.
• Possess in-depth knowledge and proficiency of the business and relevant technologies.

Skills: Leadership, Business Analysis, Documentation, Impact Analysis, Architecture Drafting, Client Management, Solution Evaluation, Technical Vision

• Business analysis and Agile Product Ownership across a variety of initiatives with an initial focus on News Services, News Consumers, and Video solutions.
• Take high-level epics and deliverables and work with product management teams to turn them into well-defined requirements and use cases.
• Working with architecture, map these requirements and use cases across a collection of services or define new services needed to meet the requirements.
• Identify dependencies we have on other technology and content teams.
• Understand systems and products that systems interact with, investigate the interfaces and use cases.
• Develop a deep understanding and act as an SME for consumers across media types for news.
• Refine epics into user stories and acceptance criteria that can be fed into scrum teams for delivery.
• Working with product and/or UX teams to ensure the product vision is well understood ahead of sprints.
• Work with external service providers for the delivery and ongoing support of platform components provided by third parties.
• Work with information architecture to enhance the information model to meet new customer needs.
• Create and maintain project plans and status reports and perform milestone monitoring.

Skills: Business Analysis, Agile Product Ownership, Requirement Gathering, Systems Mapping, Dependency Management, Media Consumer Understanding, Stakeholder Collaboration, Project Management

• Work with product management to ensure the knowledge base is kept in sync with new service and product releases.
• Carry out data/content analysis to understand the impact and value of enriching content with new metadata and analytics services.
• Carry out gap analysis with product management to help determine product portfolio strategies.
• Strategic products ahead of obsolescence plans.
• Championing an ever-improving agile delivery method across technical and product groups.
• Communicating clearly and concisely with a variety of stakeholders on the direction of the services and the status of the deliveries.
• Support of and contribution to national and international strategic or process improvement projects in the Lead-to-Order range.
• Collect and prepare data (quantitative and qualitative) and information, as well as present to the project team and relevant stakeholders.
• Conduct of business and market analysis to support sales excellence initiatives.
• Analyze operational processes and structures in Sales, identify the potential for improvements and derive conclusions.
• Take responsibility for individual work packages with projects.
• Support internal training within the different departments on new processes and tools.

Skills: Collaboration, Data Analysis, Gap Analysis, Product Lifecycle Management, Agile Methodology Implementation, Stakeholder Communication, Project Support, Process Improvement Analysis

• Communicate with all levels of the business unit, analyze, visualize, interpret and advise on available market and activity data.
• Decipher the development of the market, identify, formulate, and dimension valuable changes and improvements for future market development.
• Responsible for and leads the development and evolution of the business unit's data strategy.
• Define and lead development projects and service providers in the area of data analysis.
• Define and ensure baseline competence in data analysis in the business unit and conduct training on data and tools.
• Actively maintains a GSK internal and market Switzerland network to benefit from available developments and synergies.
• Track the development of the internal and external data landscape and derive opportunities for the business unit.
• Follow the development in the area of data analysis, visualization, AI/ML and derive opportunities for the business unit.
• Technical responsibility for the operational Business Analyst.

Skills: Communication Skills, Data Analysis, Market Analysis, Data Strategy Development, Project Management, Training, Relationship Building, Continuous Learning

• Elicit, collect, analyze, communicate, and document requirements.
• Gather and analyze data for potential business expansion.
• Identify specific business opportunities.
• Influence stakeholders to support business projects.
• Assist with project management for selected projects.
• Coordinate with different departmental teams to produce better business outcomes.
• Test business processes and recommend improvements.
• Work with the business to identify opportunities for improvement in business operations and processes.
• Interact with the business stakeholders and subject matter experts to understand their problems and needs.
• Interact with system developers to ensure the system/tools are properly implemented.

Skills: Requirement Elicitation, Data Analysis, Stakeholder Communication, Project Management Assistance, Cross-Departmental Coordination, Business Process Testing, Business Operations Improvement, Collaboration

• Cross-team collaboration across a broad range of teams from Operations, Sales, Finance, IT, and Front-line with an ability to effectively influence decisions, direction, and outcomes.
• Work under continual deadline constraints and manage through influence.
• Monitor, track, and report overall strategic incentive progress.
• Identify potential risks with business leaders, and provide recommendations to increase revenue while mitigating costs.
• Help to promote program vision and objectives and ensure program objectives are met or exceeded.
• Support the adoption of processes by applying best practices and identifying and recommending process improvement opportunities within respective programs.
• Possess an understanding of how IT manages OpEx and CapEx funding and budgets.
• Synthesise and analyse data from various sources (financials, project status, etc.)
• Provide meaningful information to management regarding key deliverables with respect to the budget.
• Partner with stakeholders and cross-functional teams to ensure reporting needs are met appropriately.
• Provide ad hoc analysis to support non-routine communication/budgetary requirements.
• Interact with others on matters of importance to the department or work area.
• Provide information that supports strategic decision-making by others in the area.
• Follow guidelines, methodologies and/or precedents and apply judgment.

Skills: Cross-Functional Collaboration, Stakeholder Influence, Strategic Reporting, Financial Analysis, Risk Assessment, Process Improvement, Budget Management, Data Synthesis

• Provide thought partnership with delivery teams and business partners during new product ideation and strategic planning.
• Develop moderately complex business cases, in particular ensuring benefits align with strategic and tactical business objectives.
• Lead capital project initiation, including scope definition, solution design and estimation, and funding approval for projects ranging from.
• Apply knowledge of the capital funding process and rules.
• Engage with a diverse set of stakeholders and executive business partners to gain a strong understanding of business strategies and align with Technology solutions.
• Support the collection of raw demand with business partners, document capabilities, and analyse demand for overall prioritisation.
• Understand all projects in the assigned portfolio, the dependencies between projects and the relative value to the organisation of each.
• Consolidate the prioritisation and funding of the Technology roadmap based on business value and priorities across all CGS portfolio, partnering with each area for inputs.
• Prepare project executive summaries and detailed project status updates.
• Prepare project content for reviews with various approving groups, including finance, capital planning, business executives and technology executives.
• Lead moderately complex analysis, providing guidance and oversight to other analysts on the team.
• Inspire, motivate, and lead the team to go above and beyond delivering value to CGS and business partners.
• Proactively identify and implement creative solutions to improve portfolio planning and delivery.
• Support the development of business planning analysis best practices for the organisation.

Skills: Strategic Partnership, Business Case Analysis, Capital Project Delivery, Portfolio Planning, Stakeholder Management, Technology Roadmapping, Executive Reporting, Team Leadership

• Recruit, coach, mentor and act as a line manager to the Business Analysis team.
• Demonstrate a good understanding of business analysis techniques and be able to apply this knowledge appropriately to a broad range of projects or change initiatives.
• Promote industry standards and best practices within the business.
• Provide line management to the Business Analyst team.
• Review and approve the quality of work to ensure consistency across the team.
• Gather relevant information from business and technical sources using the most appropriate techniques for the project and translate this into clear documentation.
• Facilitate workshops for the purpose of initiating projects or requirements gathering activity.
• Accurately estimating the work involved in delivering documentation and delivering to agreed timings.
• Analyse and document current business processes using a variety of methods and sources to validate the information gathered.
• Actively working with internal and external stakeholders to understand their business requirements.
• Facilitate workshops with clients and internal Stakeholders.
• Produce documentation that is suitable for both internal and external delivery teams.
• Deliver test plans and test solutions with minimal support.
• Liaise with internal and external stakeholders to secure agreement to documented functionality and design, including formal sign-off.

Skills: Team Leadership, Business Analysis, Requirements Gathering, Stakeholder Engagement, Process Documentation, Workshop Facilitation, Quality Assurance, Test Planning

• Responsible for development plans, quality and performance management.
• Support the Head of Business Analysis with team strategy, policies and procedures.
• Assure the quality of analysis by reviewing the work of other Business Analysts.
• Contact in the team and an interface between business and technical stakeholders to ensure mutual understanding.
• Work closely with the business stakeholders to ensure their needs are captured in a clear, concise and unambiguous way.
• Ensure business requirements, related benefits, and acceptance criteria are fully understood by all.
• Provide thought leadership, ideas, recommendations and information to the teams and business areas they work with.
• Take ownership of the requirements, providing input to project deliverables and controls.
• Work together with architects to enable them to design solutions that are fully reflective of those requirements.
• Responsible for the estimation and planning of the analysis tasks.
• Take responsibility for analysis tasks and ensure they are completed in a timely fashion.
• Assist senior stakeholders with business case development and rationale to ensure alignment with strategy.
• Actively assisting the vendor selection process.

Skills: Performance Management, Analysis Governance, Stakeholder Liaison, Requirements Management, Thought Leadership, Solution Alignment, Analysis Planning, Vendor Evaluation

• Plan and deliver consistent business analysis outcomes aligned to both short-term and strategic goals.
• Lead people management responsibilities, including ongoing recruitment, professional development, performance management, and team engagement.
• Responsible for uplifting capability through process improvement, coaching and developing best practices.
• Represent the business when capturing and refining functional and non-functional requirements, ensuring outcomes are aligned to both short-term and strategic goals.
• Responsible for decomposing requirements into epics, features, and user story work packages.
• Participate in project initiation workshops to validate scope, define business value and benefit outcomes.
• Actively contribute to the creation, review and redesign of processes and procedures to deliver improved efficiencies and control uplift.
• Participate in the end-to-end project lifecycle, from business case development and discovery workshops through requirements elicitation, operational acceptance, and BAU handover.

Skills: Business Analysis Leadership, People Management, Capability Development, Requirements Engineering, Backlog Decomposition, Process Improvement, Project Initiation, Lifecycle Delivery

• Build strong relationships with functional stakeholders to understand their needs and grow their capability.
• Work with other leads and professions to deliver a joined-up service to functions.
• Help to grow capability throughout the BA community.
• Advocate for the value of the Business Analysis Profession.
• Work with the team to build a strong community of Practice.
• Identify key metrics for the team to identify effectiveness.
• Identify and manage new ways.
• Bring in talent through recruitment and apprenticeships.

Skills: Stakeholder Relationships, Cross-Functional Collaboration, Capability Building, BA Advocacy, Community Practice, Performance Metrics, Change Management, Talent Development

• Create the vision and product roadmap for the next generation of supply chain solutions.
• Articulate and evangelize it across internal and external stakeholders.
• Work closely with cross-functionally with design, operations, business development and customer service teams.
• Improve business processes, network design that help deliver high-precision and low-cost services.
• Drive force behind building additional products and service capabilities.
• Retrieve and analyze data, and establish key business metrics to measure product success and drive alignment across all teams to improve them.
• Identify and recommend revenue growth opportunities and optimization of cost centers.
• Analyze market trends and ideate new products for targeting primary and secondary sales.
• Own metrics for operational, space and cost efficiency.

Skills: Product Vision, Roadmap Strategy, Cross-Functional Leadership, Process Optimization, Product Expansion, Data Analytics, Revenue Optimization, Market Analysis

• Conduct analysis using advanced data mining tools.
• Support risk management, operations and marketing strategies and present results in a clear manner to senior management.
• Work with business units and senior management to design and build key metrics, reports and capabilities that allow for more effective and transparent execution of business goals.
• Proactively identify improvement opportunities by monitoring key performance indicators and driving initiatives to completion.
• Work with cross-functional teams to explore new ways of finding insights from data and provide recommendations.
• Conduct exploratory research into data metrics, and how can better use these commodities.
• Look for improvement and automation opportunities with business impact to drive maximum value from existing data assets and tools.
• Work with external vendors to prioritize and manage feature evaluation and data studies.

Skills: Advanced Analytics, Data Mining, Risk Analysis, KPI Development, Insight Generation, Performance Optimization, Data Automation, Vendor Management

• Manage three Business Analysts and two QA Analysts to support IT change across 2 portfolios.
• Responsible for owning the business process knowledge across all back-end systems and working with developers, architects and 3rd party tech leads to design solutions.
• Accountable for existing team processes, documentation standards, and testing strategy.
• Actively involved in the design of system updates and new functionality.
• Responsible for reviewing team deliverables to confirm standards and solutions are in line with the existing system design.
• Perform tasks for change, including requirements gathering, documentation and testing.
• Responsible for formalising standards for Business Analyst deliverables and end-to-end delivery from requirements gathering to go-live.
• Review and advise with developers on the solution architecture for system changes across change delivery and BAU updates for the business.
• Work closely with departments to gather requirements and design solutions.
• Responsible for updating and maintaining system architecture diagrams.

Skills: Team Management, Process Ownership, Solution Design, Documentation Standards, Requirements Engineering, Testing Strategy, Architecture Review, Stakeholder Collaboration

• Lead meetings with business stakeholders, project sponsors, and the program team.
• Identify and document business needs, stakeholder requirements, functional, non-functional and transitional requirements.
• Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Facilitate confirmation of requirements and designs with the business and technical team.
• Conduct user research, draft user stories and meet with product owners to validate, enhance, and prioritize them.
• Facilitate backlog refinement, roadmap planning and prioritization sessions with product sponsors, stakeholders, and technical staff.
• Evaluate different solution approaches and recommend solutions that provide business value.
• Provide expertise in process modeling, data mapping, user stories and use Cases.
• Research, review, and analyze the effectiveness of existing requirements gathering processes and develop strategies for enhancing or furthering these processes.
• Improve artifacts, tools, and processes for documenting and memorializing requirements.
• Mentor, coach, and/or manage more junior Analysts on the team.

Skills: Stakeholder Facilitation, Requirements Analysis, Scope Definition, User Research, Backlog Management, Solution Evaluation, Process Modeling, Analyst Mentoring

• Participate in and/or lead the Center of Excellence for BA's/PO's.
• Maintain ongoing communication with business users and stakeholders.
• Manage expectations regarding changes to the system and new functionality.
• Conduct weekly meetings to provide status updates and determine priorities.
• Collaborate deeply with Product owners, Stakeholders, Business Analysts, Developers, Test engineers, and cross-functional teams to lead end-to-end delivery.
• Assist with co-creating test plans and acceptance criteria, and executing test cases for QA and UAT sign-off.
• Work closely with the development team for co-creating solution design, technical integrations to help drive decisions and solutions and reduce technical debt.
• Proactively contribute to the quality of the product by seeking and proposing new or alternate approaches to address the requirements.
• Participate in and/or lead sprint planning, sprint reviews, scrum meetings and other agile activities.
• Improve and expand knowledge and skill sets with regard to current trends and changes in business and technical domains and stay up to date with design trends.
• Troubleshoot and provide technical resolutions throughout the product life cycle.

Skills: BA Center Excellence, Stakeholder Communication, Change Management, Delivery Coordination, Agile Leadership, Test Collaboration, Solution Design, Technical Troubleshooting

• Lead a small team of business analysts from a range of professional backgrounds and experience, ensuring training, coaching and oversight are provided.
• Work alongside the Head of Delivery and Lead PM to achieve a considered allocation of dedicated BA resources in line with project and partner needs.
• Run a hiring process to guarantee a strong team of BAs able to execute ground-breaking and digital initiatives.
• Use flexible analytics tools and techniques to support the identification and documentation of clear business and technical requirements.
• Establish appropriate requirement templates and mechanisms to support documentation of business, systems, or technical requirements.
• Work with the technology team both within Digital Partners, MRSG and partners.
• Ensure appropriate testing and reporting are in place for management and oversight of testing.
• Identify issues and provide solutions in a timely manner, taking into account the different dynamics and business needs of MRDP, carrier, partner and third parties.
• Coordinate and sign off on all testing activities, working together with Digital Partners project, product and pricing managers.
• Participate in the team-wide change forum to lead BAU and operational changes to existing propositions.

Skills: BA Team Leadership, Resource Planning, Talent Acquisition, Requirements Analysis, Documentation Standards, Technology Collaboration, Testing Oversight, Change Management

• Form close collaboration with the Head of Delivery and Lead PM to ensure a unified delivery approach.
• Establish thriving relationships with Munich Re Group IT to ensure success in project efforts.
• Lead BA workstreams on projects across key partner accounts and wider MRSG initiatives.
• Collect, define, prioritise, document and explain business requirements based on project objectives.
• Evaluate, analyse and lead in-project tech vendors.
• Provide professional guidance across the policy administration system build, including any technical integrations.
• Contribute to product roadmaps and backlog refinement.
• Ensure the interfaces between the PAS and all partners, service providers and internal business partners work seamlessly.
• Take ownership of the mapping of the Insurtech end-to-end customer journey and process flows.
• Produce and manage requirements/user stories and acceptance criteria from undefined and unstructured information on strategic projects.

Skills: Delivery Alignment, Stakeholder Partnership, BA Workstream Leadership, Requirements Management, Vendor Evaluation, System Integration, Roadmap Contribution, Customer Journey Mapping

• Develop and foster collaborative relationships.
• Facilitate the accomplishment of work goals with QA and other colleagues in the organization.
• Learn from the development team and gain more experience in the technical realm (data models, complex SQL queries, for example).
• Interact with the customer to analyze their need and find solutions.
• Create user stories with relevant acceptance criteria.
• Review stories with the Product Owner and confirm that they are in line with the business rules.
• Serve as the primary point of contact for all stakeholders (customers, technical teams, and Product Owners) to ensure user stories are clearly understood and aligned.
• Groom backlog and perform other maintenance tasks that are standard to the BA's role within an Agile team.

Skills: Stakeholder Collaboration, Cross-Team Coordination, Technical Learning, Customer Analysis, User Story Writing, Backlog Grooming, Acceptance Criteria, Product Alignment

• Interface with the business on functional aspects throughout the project lifecycle.
• Liaise with business sponsors to understand business priorities and requirements.
• Translate business needs into requirements that can be understood by application development teams.
• Document and manage the completion of functional requirements.
• Obtain sign-off for functional requirements from necessary parties.
• Provide subject matter expertise to the development and test teams throughout the project lifecycle.
• Assist in developing and reviewing documented test plans and coordinating UAT.
• Manage pre- and post-release expectations, coordinate defect and change requests raised.
• Negotiate function points across lines of business to agree on a common approach.

Skills: Business Liaison, Requirements Translation, Functional Documentation, Stakeholder Sign-Off, Subject Expertise, UAT Coordination, Release Management, Scope Negotiation

• Contact between Enterprise Systems Technology and the business.
• Provide continuous communication of the practical implications of business decisions, issues and plans to business and technology teams.
• Ensure that project deliverables meet business requirements, industry best practices and standards and that the requirements are clearly understood by development and test teams.
• Maintain traceability of requirements throughout the project life cycle.
• Translate business requirements into functional/technical requirements for online payment card transaction processing initiatives.
• Document requirements specific to online payment card transaction processing initiatives that impact multiple systems within Chase Paymentech.
• Work closely with the business users of the systems and the technical owners of the systems to gather and document business needs.
• Create mockups and field-level specifications to define specific reports, screens, or other application functionality.
• Gather requirements by engaging the appropriate users and stakeholders in requirements gathering sessions using various methodologies, including use case analysis, and business process analysis, and workflow modeling.
• Act as a leader in a cross-functional team led by Project Management.
• Collaborate and implement business objectives and project deliverables across multiple application platforms.

Skills: Business Interface, Requirements Translation, Traceability Management, Payment Processing, System Integration, Stakeholder Engagement, Functional Specification, Cross-Team Leadership

• Participate in analysis and design to provide feedback to development.
• Create and maintain documentation on components, applications, and multi-platform products of Chase Paymentech as part of each project.
• Define business rules to support business processes.
• Provide technical expertise in identifying, evaluating and developing systems and procedures that are cost-effective and meet user requirements.
• Define new business processes or changes to existing business processes.
• Support the integration of new products and services into the existing multi-platform business model.
• Recommend technical and process improvements to improve the overall effectiveness or marketability of a product.
• Create new procedures to improve operational proficiency.
• Train other users, Product Managers and Integration Consulting Engineers as part of each project implementation to production.
• Provide ongoing support to other departments.
• Provide regular, timely status updates and presentations to management.

Skills: Solution Analysis, Technical Documentation, Business Rules, Technical Advisory, Process Design, Product Integration, Process Improvement, Stakeholder Training

• Manage routine and special projects which may require oversight of other departments' work and coordination of a wide variety of functions.
• Prepare and distribute work assignments.
• Meet deadlines and turnaround times set by managers and department directors.
• Coordinate the orientation of new staff members.
• Perform statistical analyses, and then be able to explain this analysis to a non-technical audience of both internal and external customers and, at times, senior management.
• Perform cost/benefit analysis.
• Oversee and provide guidance to peers and serve as a reference point for questions on a day-to-day basis.
• Develop and maintain working relationships with internal Health Plan departments and external contacts.

Skills: Project Coordination, Work Allocation, Deadline Management, Staff Onboarding, Statistical Analysis, Cost Benefit Analysis, Team Guidance, Stakeholder Relationships

• Identify trends in expenses, utilization, medical quality, and other areas.
• Maintain policies and procedures of the team/department.
• Monitor UPMC Health Plan operating performance against regional, national and international benchmarks.
• Report staff productivity on a weekly, monthly and quarterly basis.
• Implement and monitor the effectiveness of these solutions.
• Identify departmental needs and reports to management.
• Responsible for performing peer reviews.
• Investigate variances and derive solutions to cost increases and quality issues.

Skills: Trend Analysis, Policy Management, Performance Benchmarking, Productivity Reporting, Solution Monitoring, Needs Assessment, Peer Review, Variance Analysis

• Perform in-depth analysis of business processes.
• Evaluate multiple potential solutions and determine the most feasible approach.
• Interact with stakeholders and users to break down high-level requirements into user stories.
• Work with business users to reproduce bugs.
• Act as the liaison between the business teams and the engineering team.
• Understand how to translate between business and technical terms.
• Own a project from approval to delivery, including reporting of progress.
• Regularly engage with the engineering team to resolve questions, chase down answers, test applications and manage enabling new features.
• Embrace automation and scripting.
• Create and maintain documentation for application functionality.
• Provide support on custom applications to business associates and clients.

Skills: Process Analysis, Solution Evaluation, User Story Mapping, Bug Reproduction, Business Liaison, Technical Translation, Project Ownership, Automation Support

• Work with stakeholders to elicit and define business/user requirements, document the product's vision and the project’s scope, translate them into solution requirements….
• Analyse, manage and document requirements in a manner that is acceptable to both business and technology stakeholders.
• Apply Business Analysis techniques.
• Ensure that what is produced is aligned and value maximised for customers.
• Produce conceptual designs and contribute to the development of business cases.
• Write technical documents like specifications, manuals, analysis reports, and business analysis plans.
• Define external interfaces, constraints, and other nonfunctional requirements.
• Maintain good and professional working relations with customers, project team members for good work cooperation.

Skills: Requirements Elicitation, Requirements Management, Business Analysis, Value Alignment, Conceptual Design, Technical Documentation, Interface Definition, Stakeholder Relations

• Manage all business analysis activities on a programme, coordinating the efforts of multiple business analysts across multiple work streams.
• Undertake impact assessments, developing strategic options in response to both internal and external situations.
• Work with executive stakeholders to determine the contribution that business and technology improvements can make to achieving objectives.
• Produce business cases, assess the scope of changes, and break down deliverables into logical chunks, e.g., high-level business requirements.
• Understand the impact of requirements on Barclays UK processes, customer journeys by undertaking current state analysis.
• Define strategies, agree and prioritise business requirements, and conduct feasibility studies.
• Create organisational-level and detailed business models, and oversee the definition and implementation of holistic solutions.
• Determine the value proposition for the business analysis function.

Skills: BA Programme Management, Impact Assessment, Executive Engagement, Business Case Development, Process Analysis, Requirements Prioritisation, Business Modelling, Value Proposition

• Work with Digital leaders as an SME and help them traverse their transformation journey based on functional skills in Digital, customer experience and emerging technologies (AI/Automation).
• Drive consultative engagements, with an objective to position leading customer engagement/automation and AI suite of solutions and services in line with the client's strategy.
• Analyse and investigate clients' business, procedures and process environments through consultative approaches and identify potential technology intervention areas to remove inefficiencies.
• Assist Digital leaders in envisioning transformation roadmaps.
• Help realise the same with technology solutions in areas ranging from Omni Channel Digital Experience, Digital Commerce, AI and Process Automation and Analytics.
• Act as a functional expert in value-based upsell and cross-sell of new solutions, and identify intervention areas and use cases for applying Digital and AI within the client’s business and technology roadmap.
• Serve as the central reference point for all functional aspects of solutions, and use data and process modelling techniques to create and document clear functional specifications for implemented solutions.
• Create CXO buy-in at customer organisations and consult/guide key stakeholders towards a business roadmap, thus enabling growth and staying engaged to ensure client success.
• Champion design thinking workshops, network models, process maps, drive to-be state architectures, conduct and structure envisioning workshops, and roadmap definition for phased implementation of solutions.
• Take responsibility for deploying functional solutions and be an integral part of the project steering council.
• Work with customer implementation teams to ensure successful project delivery, applying project management principles and best practices.
• Enable continuous adoption, training and enablement of team members on the solution being implemented.

Skills: Digital Consulting, Transformation Strategy, AI Enablement, Process Optimization, Solution Architecture, Value Selling, Stakeholder Advisory, Design Thinking

• Manage and coordinate a team of Testers, Developers and BAs.
• Pipeline work and workflow allocation.
• Conduit between the project/users/resources.
• Attend stand-ups and meetings.
• Provide feedback on development components.
• Provide support for issues, analysis and solution.
• Collaborate with diverse stakeholders at all levels to identify change initiatives and capture requirements for desired features and outcomes.
• Responsible for process mapping, specification documentation and scoping requirements.
• Define how work packages and component tasks can best be delivered.
• Manage and update documentation of simple, lightweight governance mechanisms applicable across the information Services portfolio, program and project management.

Skills: Team Coordination, Workflow Planning, Stakeholder Liaison, Agile Facilitation, Solution Support, Requirements Capture, Process Mapping, Governance Management

• Use excellent critical thinking, evaluation and analytical skills to recognise the problem or opportunity.
• Facilitate workshops to effectively and concisely capture regulator requirements, functional and business requirements and business rules at multiple levels of granularity.
• Coach project stream leads on project methodologies and approaches and contribute to the development of a comprehensive project plan in coordination with other team members.
• Develop and maintain risks, issues, actions, change and learning logs.
• Support the Program Managers in managing strategic technology initiatives end-to-end, from inception to transition to production in an agile environment.
• Develop, manage and update program business cases.
• Document, update and communicate program-level risks, issues and decisions.
• Assist in the preparation of materials for presentation at the program steering committee, such as status reports.
• Document, update and communicate program-level business requirements.

Skills: Critical Thinking, Workshop Facilitation, Methodology Coaching, Risk Management, Program Delivery, Business Case Management, Steering Reporting, Requirements Documentation

• Manage and enhance the current Business Analysis function across the business.
• Capture/document detailed and complex user requirements, and communicate these clearly to business users, in-house IT professionals and external partners (BDD, TDD story writing).
• Understand requirements to determine suitable vendors in the marketplace for a best-fit solution and work through the RFI/RFP process for the onboarding of new 3rd party suppliers.
• Mentor/Lead other Business Analysts in the business to continually deliver high-calibre work.
• Work closely with Project Managers to roll out new systems, and new versions of existing systems, to include data migration, system integration and training.
• Identify and collate system improvements.
• Communicate and document to users of new release features.
• Test and implement system upgrades.

Skills: BA Function Management, Requirements Documentation, Vendor Selection, Analyst Mentoring, System Implementation, Process Improvement, Release Communication, System Testing

• Identify the documents and artefacts that describe the business change, absorbing the content and performing in-depth analysis to identify the functional changes required.
• Own and produce relevant analysis artefacts and documentation, including user stories and related artefacts such as process flows, use cases, report definitions, wire frames, etc.
• Own the analysis tasks, timescales and approach and support the Product Owner to achieve the delivery outcomes.
• Responsible for line management of one or more Business Analysts in a small team, including management.
• Accountable for the work performed and investing in people and career development.
• Work with the Solutions Architect to ensure that solutions are appropriate, meet stakeholders' needs and are aligned with EA and Product roadmaps and governance.
• Acquire subject matter expertise in Mastercard products and processes and provide thought leadership to help drive projects forward.
• Act as a role model to other Business Analysts, mentoring more Junior BAs to develop and grow the team.

Skills: Change Analysis, Analysis Artefacts, Delivery Ownership, Line Management, Career Development, Solution Alignment, Domain Expertise, BA Mentoring

• Help Design Process documentation and unification as related to automation.
• Liaise with multiple organisations to identify reporting and metric needs and requirements.
• Responsible for the analysis of business operations reports, trends, and opportunities.
• Analyse business plans of moderate scope and complexity.
• Receive objectives and determine the approach to achieving objectives through automation.
• Provide ad hoc support to teams or management by collecting, analysing data and reporting results and developing actionable recommendations.
• Design, develop, implement and maintain forecasts.
• Develop new measurements important in driving business change towards automation.

Skills: Process Automation, Metrics Analysis, Operations Reporting, Business Planning, Automation Strategy, Ad Hoc Analysis, Forecasting, KPI Development

• Develop business cases to support recommendations for process or product improvements aimed at enhancing organisational capabilities and improving operational efficiencies.
• Partner with business owners to understand new business opportunities and define the business and functional requirements.
• Deliver high-quality business and functional requirements to the development teams for the purpose of completing the design, coding, testing, and implementation phases of the project life cycle.
• Deliver in-depth and comprehensive financial, operational, customer and high-level systems analysis.
• Evaluate settlement risk and propose mitigating solutions for proposed new and enhanced systems and products.
• Ensure development objectives are accomplished, user testing is performed, and member notification is prepared in a timely fashion.
• Coordinate and assist in the implementation of new or revised rules and policies.
• Identify risk in cross-functional designs and communication channels.

Skills: Business Case Development, Requirements Definition, SDLC Support, Comprehensive Analysis, Risk Evaluation, User Testing Coordination, Policy Implementation, Cross-Functional Risk

• Analyse requirements a statements of work (SoW) provided to the customer by stakeholders and determine appropriateness of the requirements based on evaluation criteria.
• Provide guidance to customer for working with their stakeholders when adjudicating questions, concerns and comments related to the appropriateness reviews.
• Track contract details in SharePoint, analyse their impact on customer business operations, and identify potential areas of interest or concern for the customer.
• Provide alternative solutions and/or recommend next steps to the customer.
• Assist team members in analysing and evaluating the performance of customers' stakeholders in areas such as communications capability, flexibility, adaptability, accountability, work quality, and timeliness.
• Engage directly with customer and their stakeholders to learn the business operations, current processes and procedures, functional and operational gaps, challenges and barriers to success.
• Engage team members regularly and share insight into customer and stakeholder operations to assist their support.
• Write operational requirements for improving the usability and capability of the SharePoint solution.
• Strategy.
• Identify strategic opportunities for improving information dissemination and collaboration among the customer's stakeholders.
• Create, schedule and lead activities to achieve a specific outcome.
• Identify potential improvements to the customer's strategic plan and its goals, objectives and activities based on insights gained in the Lead Business Analyst role.
• Create clear objectives, activities, and deadlines that align with the customer's annual and strategic plan.
• Monitor the workload of junior staff, organise the workflow and delegate day-to-day tasks.
• Monitor employee productivity and provide constructive feedback and coaching.
• Provide team leaders with regular updates, keeping them apprised of project status and staff performance.

Skills: SoW Analysis, Client Advisory, Contract Analysis, Solution Recommendation, Stakeholder Assessment, Strategic Planning, Workflow Management, Team Coaching

• Lead the Business Analyst team to perform business process analysis, propose new ways of working to streamline and achieve operational efficiency.
• Work with stakeholders to understand business needs, translate them into actionable operational business requirements and use cases.
• Constantly leverage new capabilities to transform operations through digitalisation and mobile-first.
• Responsible for delivering KPI goals, strategic and business initiatives, including managing the team, work planning to ensure team resources and timeline are aligned.
• Responsible for people management to coach and motivate the business analyst team to deliver the KPI goals, strategic and business initiatives.
• Conduct system and process gap analysis with key stakeholders, including business users, IT and technology vendor.
• Put together the finalised business rules and re-designed processes for automation.
• Work together with relevant IT teams to design IT solutions to meet the business requirements.
• Devise or review User Acceptance Testing (UAT) plans, ensuring sufficient test scope is covered.
• Provide post-implementation support for customers or system-related issues.
• Perform data analytics to gain new insight into customer behaviour and optimise existing business processes to deliver a better customer experience.

Skills: BA Team Leadership, Process Optimization, Requirements Translation, Digital Transformation, KPI Delivery, Gap Analysis, Automation Design, UAT Management

• Prepare detailed functional specifications along with data model design to capture the requirements and communicate with the development teams.
• Participate in building scrums and help resolve any questions raised by the Dev, QA and users.
• Collaborate with Operations to prepare UAT test cases and communicate with the Dev team to facilitate test-driven development.
• Review QA and UAT test evidence with the users and get signoff from all stakeholders before the release.
• Perform a review of functional specification, data model designs and other artefacts to ensure that all the aspects for implementation have been clearly communicated.
• Review automated regression test packs created by the QA team to ensure that the application enhancements can be made without impacting existing functionality.
• Maintain awareness of business structures/processes/change/volume change and other business function dynamics to ensure frameworks are current and focused.
• Effectively tracking and reporting progress on changes to business processes.

Skills: Functional Specification, Data Modeling, Agile Collaboration, UAT Coordination, Stakeholder Signoff, Test Review, Process Awareness, Progress Tracking

• Provide Business and Product Owners, Agile team members and BAs within the team with functional support whilst evolving the product roadmap, creation of epics and writing of user stories and managing the product backlog.
• Create a solution analysis on customer journeys and product functionality.
• Work within small to medium-sized, low to medium complexity technology projects that can span across multiple business units and geographies.
• Responsible for ensuring the team works within an Agile delivery methodology and that their backlog of requirements and solution analysis feed into Technology Projects and Programmes.
• Understand risk exposure to the bank and help scrum masters, project managers and senior colleagues manage it.
• Assure delivery through the entire life-cycle of the project from user requirements through to go-live.
• Support the development and learnability of the BA function and the team.
• Responsible for leading Agile teams, preferably using DevOps practices such as continuous integration, continuous deployment and test automation.
• Provide a familiarity with processes and a low-level understanding of multiple areas, such as disciplined Agile software delivery, production support processes, and continuous DevOps pipelines.

Skills: Product Backlog Management, Solution Analysis, Agile Delivery, Risk Management, End-to-End Delivery, BA Capability Development, DevOps Leadership, Agile Practices

• Understand the full lifecycle of a point of sale transaction, identify improvement opportunities and execute on them.
• Contribute to key technical projects by making design recommendations and ensuring that all business needs are met.
• Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics that support key business decisions.
• Partner with the CCB Risk Modelling team to advance machine learning models by improving modelling techniques, identifying new variables, and improving the model update cycle.
• Continuously seek to improve internal analytical techniques and introduce best practices to help improve key business metrics.
• Work collaboratively with cross-functional partners to understand and address key business challenges.
• Identify business opportunities by performing well through analysis, data mining, ensuring data integrity, synthesising, and communicating findings to senior management.
• Provide clear and concise oral and written communication across various functions and levels, inclusive of Operations, IT, and Risk Management.
• Interpret large amounts of complex data to formulate problem statements, concise conclusions regarding underlying risk dynamics, trends, and opportunities.
• Perform ad hoc analysis and deliver updates on key projects to leadership teams.
• Serve as the lead analyst for small teams working on large-scale projects.

Skills: Transaction Analysis, Solution Design, Data Modeling, Machine Learning Support, Analytics Optimization, Cross-Functional Collaboration, Insight Communication, Lead Analysis

• Analyse and design business systems, including diagnosing business needs and related requirement specifications, system development planning, creation and implementation of test plans, and ongoing project oversight.
• Compare implemented solutions against original specifications and make necessary adjustments.
• Translate business requirements into system specifications and provide them to technology teams.
• Provide oversight for research efforts, ensure the quality of technical solutions and deliverables.
• Implement quality control procedures and validate production data.
• Provide technical consulting on data systems.
• Identify and analyse production data issues and propose solutions.
• Enhance, optimise, and automate existing processes.
• Advise and coach team members.

Skills: Systems Analysis, Requirements Translation, Solution Validation, Technical Oversight, Quality Control, Data Consulting, Process Automation, Team Coaching

• Lead a team of more junior Business Analysts, helping them grow their capabilities and develop their careers within EPAM.
• Provide subject matter expertise in Business Analysis practices.
• Help Account and Delivery Managers grow EPAM's profile with new and existing Clients.
• Help Clients understand the best mix of technologies, solutions and services, and how to deliver them to maximise business value.
• Work and collaborate with different stakeholders and 3rd party suppliers, adapting communication approach to meet the business demands.
• Understand and stay abreast of current and emerging trends in the Insurance domain, be aware of opportunities and challenges and how they may impact Clients' business.
• Provide consultancy or support for business development and sales activities.
• Lead a team of Business Analysts producing business analysis deliverables for a digital transformation programme.
• Work with key stakeholders to define key functional and non-functional requirements.
• Lead on the coordination of business requirements, formulating programme scope and planning business requirements within workstreams.

Skills: BA Team Leadership, BA Expertise, Client Advisory, Technology Consulting, Stakeholder Collaboration, Insurance Domain Knowledge, Business Development Support, Requirements Coordination

• Perform requirement analysis and translate that into requirements understandable by programmers/testers.
• Prepare and conduct presentations for various user areas and staff levels, including management.
• Create and maintain well-designed and written test plans.
• Write Detailed User Stories, Acceptance Criteria.
• Create Flow Diagrams.
• Update Documentation in Confluence or an equivalent system.
• Mentor junior resources.
• Document business requirements.
• Responsible for defining of required IT processes to fulfil business value.
• Responsible for backlog creation.

Skills: Requirements Analysis, Technical Translation, Test Planning, User Story Writing, Process Modeling, Documentation Management, Mentoring, Backlog Management

• Drive business workshops with channels, core systems, and other stakeholders.
• Gather business requirements for developing the product/project backlog in the payments domain.
• Prepare user stories/functional specification document and ensure completeness.
• Conduct walkthrough sessions with business stakeholders to clarify and confirm user stories/functional specification document.
• Prepare and/or aid the preparation of test cases in line with user stories/functional specifications.
• Provide clarifications to the development and testing team.
• Apply their Financial Services industry expertise to help clients derive value from their internal and external sources of data.
• Primarily work with the development teams to translate those requirements into accurate functional Specifications, business and project documents.
• Responsible for Roadmap and Strategy creation and Business benefits case creation, in addition to identifying solutions to business problems and creation of use cases for implementation.

Skills: Workshop Facilitation, Payments Requirements, Functional Specification, Stakeholder Walkthroughs, Test Case Support, Development Liaison, Financial Services Expertise, Roadmap Strategy

• Create business concepts.
• Describe requirements in Use Cases and Backlog Items.
• Describe and execute test cases, knowledge and skills.
• Affinity to process and design.
• Exact and precise communication style orally and in writing.
• Drive and persistence for developing a good product.
• Responsible for motivation and assertiveness.
• Support the Product Owner and help lead as an integral part of the team for both business and IT alike.
• Apply technical and business insight to drive requirement elicitation whilst working closely with the Solution Architect and Engineers to build detailed User Stories.
• Bring to life banking experience to help frame, create and build new and improved ways of working.
• Use domain knowledge to drive forward change to meet the Lab's OKRs.

Skills: Business Concepting, Use Case Writing, Test Execution, Process Design, Clear Communication, Product Ownership, Technical Insight, Banking Domain

• Lead and strategically plan and perform core business analysis functions across the enterprise and the full project life cycle.
• Proactively identify ways to mitigate risks, select and apply appropriate PM/task methodologies.
• Collaborate with key stakeholders, managing stakeholders from a strategic perspective, leveraging mutual benefit (applies mainly to internal stakeholders, vendors).
• Challenge conventional wisdom to discover new possibilities.
• Understand the business case principles and support others to develop sound business cases.
• Oversee the identification and selection of artefacts for a particular methodology and review program/project documentation.
• Work as a member of the Billing Services Delivery team, translating the business and customer needs into billing configurations that drive incremental and measurable business value through billing.
• Ensure development objectives are accomplished, user testing is performed and communication to customers is complete for changes.
• Responsible for accurate and timely implementation of billing changes and appropriate communication surrounding such changes.
• Assist with analysis of billing support ticket issues, 24-hour (on-call) availability required during critical periods.

Skills: Enterprise Analysis, Risk Mitigation, Strategic Stakeholder Management, Business Case Support, Methodology Governance, Billing Configuration, Change Implementation, Incident Analysis

• Understanding of the Investment Banking domain and Market Data Risk.
• Ability to work directly with developers and the quality assurance team for day-to-day work, on tools like Jira and MS Visio.
• Ability to communicate independently in a crisp language with multiple stakeholders of the Business, product, and IT teams.
• Ability to use technical Tools like SQL, Swagger, etc.
• Experience writing Functional Specifications, User stories, Use cases, and User manuals.
• Experience with user story estimation techniques, backlog grooming.
• Ability to manage the sprint deliverables and work on Continuous Integration environments.
• Able to work with a Market Data Risk business representative to discuss, document, and groom functional requirements.
• Experience working with the AGILE team (Developers/Product Owners/Quality Analysts) and resolving requirement blockers on a day-to-day basis.
• Strong investment banking and Market Data/Market Risk experience.
• Knowledge of Market Data Risk and FRTB regulation, with an awareness of Behavior-Driven development.
• Experience with various tools like JIRA and any knowledge of prototyping tools.

Qualifications: BS in Computer Science with 6 years of Experience

• Experience working in tech/Digital/Cloud-based projects.
• Experience working in an agile delivery team with a growth mindset.
• Knowledge of and experience in Agile, Lean, SAFE, SDLC, and ERP.
• Practical experience with, or solid knowledge of Agile (preferably SCRUMBAN)
• Experience working with JIRA and Confluence toolsets.
• Working experience in business intelligence/reporting projects.
• Excellent organizational and time-management skills.
• Strong written, interpersonal, and verbal communication skills.
• Ability to work independently and with a team, with exceptional problem-solving skills.
• Ability to document functional test scenarios.
• Great ability to communicate effectively and get the best out of a team.
• Quick learner, a self-starter with a good working culture, and a team player with a can-do attitude.

Qualifications: BA in Business Administration with 9 years of Experience

• Extensive business analysis experience and/or related technical experience.
• Detailed knowledge of business analysis tasks.
• Experience in elicitation techniques and competence in requirements-gathering skills. 
• Solid understanding of project management lifecycles, disciplines, and procedures. 
• Some domain knowledge of impacted business units. 
• Demonstrated knowledge and experience in working on mid to large-sized projects.
• Ability to work independently with senior stakeholders.
• Strong understanding of the Institutional business (particularly lending knowledge).
• Knowledge of ANZ Credit Risk Systems and data.
• Basic general knowledge of Information Technology and Systems.
• Ability to appreciate difficult problems and work autonomously on tasks with complexity.
• Ability to work collaboratively as part of a team and represent consolidated findings.
• Experience with both agile SCRUM and waterfall delivery methodologies.
• Strong knowledge of ADF governance and an ability to apply a principles-based approach.

Qualifications: BA in Economics with 7 years of Experience

• Working knowledge of consuming data from various enterprise systems such as SAP ECC, CRM, HANA, SQL, etc.
• Proven experience or certifications in MS Power BI, Tableau, SAP BI/BOBJ technologies.
• Strong data modeling and visualization abilities in tools such as Power BI, Tableau, Python, etc.
• Previous experience in line management, ideally in a Lead BA role or experience as a Senior BA.
• Evidence implementing Business Analysis best practice.
• Experience working within Agile development teams, and Development, Test, Scrum Masters, UX, UI, and Product Owners.
• Ability to engage and communicate with technical and non-technical stakeholders at all levels.
• Working experience in Agile, iterative development and incremental delivery.
• Ability to perform well in a team environment.
• General knowledge of the systems project lifecycle with strong analytical and problem-solving skills.

Qualifications: BS in Information Systems with 8 years of Experience

• Experience in Analytics, Statistics, Computer Sciences, or Information Systems field.
• Ability to communicate well with a team and manage multiple projects at once.
• Knowledge of the ETL process working with traditional business warehouse or HANA systems.
• Good analytical skills with an eye for attention to detail.
• Ability to create relevant, actionable, and pleasing reports and visualizations.
• Must be proficient in technical writing skills and Microsoft Office.
• Familiarity with an array of backlog management tools.
• Experience in working closely with 3rd parties, with expertise in workshop facilitation.
• Excellent communication skills, both written and verbal.
• Proficient understanding of all aspects of the ETL and report provisioning process.
• Effective organizational skills with the ability to manage multiple tasks.
• Experience in working on/managing multiple projects, collecting and documenting complex business processes and large requirement sets.

Qualifications: BA in Finance with 6 years of Experience

• Business analysis experience in the IT industry.
• Past development experience.
• Excellent communication skills (both written and spoken).
• Extensive experience in Visio and Excel.
• Demonstrated ability to translate the business needs into technical requirements and vice versa.
• Demonstrated experience working with both business and technical resources.
• Demonstrated experience in managing changes to scope and/or specifications.
• Demonstrated understanding of IT and its alignment with business processes.
• Demonstrated ability to create test scenarios based on business requirements.
• Demonstrated ability to work in an Agile/Scrum delivery model, working with multiple Scrum teams.
• Experience with Use Case methodology.
• Must be able to write functional, system and interface use cases.
• Able to be self-motivated, creative and strong sense of accountability.
• Must have retail experience.

Qualifications: BS in Computer Science with 7 years of Experience

• Hands-on experience of product ownership within retail, having worked in the digital/ecommerce sector.
• Able to lead in the digital space, with the ability to lead and motivate a team.
• Able to quickly and accurately identify any issues or risks associated with a project, as well as define a solution.
• Excellent communication skills, with the ability to talk to and present to a range of audiences.
• Must have a passion for creating solutions with a positive attitude to change.
• Excellent analytical skills and an informed, evidence-based approach to defining success supported by analytical data.
• Experience of working in Agile environments and working with Agile/SCRUM methodologies.
• Highly motivated and hardworking with a professional attitude, who is able to work under pressure in a fast-paced environment.
• Must have Google for business/Microsoft Office proficiency.
• Experience using Agile tools such as TFS/JIRA or similar.

Qualifications: BA in Management with 6 years of Experience

• Business analyst experience, with demonstrated progression within the field of Business Analysis.
• Expert knowledge of Business Analysis demonstrated through the successful delivery of business requirements of simple to complex, small to large projects.
• Deep desire to understand the question behind the question, and an impeccable dedication to documentation.
• Experience working with both agile and waterfall delivery methodologies.
• Must have a desire to coach and mentor Business Analysts and those in other roles looking to explore Business Analysis as part of their development plans.
• Proven facilitation and problem-solving skills.
• Strong written and verbal communication skills.
• Must acknowledge the presence of choice in every moment and take personal responsibility for their life.
• Able to possess an entrepreneurial spirit and to continuously innovate to achieve great results.
• Able to communicate with honesty and kindness, and creates the space for others to do the same.
• Able to lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Able to foster connection by putting people first and building trusting relationships.
• Able to integrate fun and joy as a way of being and working, aka doesn't take themselves too seriously.

Qualifications: BS in Business Administration with 8 years of Experience

• Experience in Business Analysis.
• Strong analytical skills.
• Must have APIs/REST/Backend systems experience.
• Knowledge of technical documentation.
• Knowledge of JIRA and Confluence.
• Able to balance priorities while achieving sustainable results in managing backlog.
• Must have English B2+.
• Must have development experience.
• Retail or e-commerce domain experience.
• Working with corporate clients with experience.
• Working with EU or Dutch clients with experience.

Qualifications: BS in Industrial Engineering with 6 years of Experience

• In-depth knowledge of the job area is typically obtained through higher-level education combined with work experience.
• In-depth knowledge of project management.
• Must have Agile experience.
• Must have outstanding written and verbal communication skills for documenting necessary processes, business requirement proposals, client interaction, and project documentation.
• Thorough understanding of application principles, standards, industry practices, techniques and concepts, as well as contributing to the development of new concepts, techniques and standards.
• Able to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results.
• Demonstrated ability to develop solutions to highly complex and diverse analytical problems that require an in-depth evaluation of variable factors.
• Prior experience working with large implementation projects.
• Must have solid organizational skills, with the ability to handle complex projects in a multi-tasking environment.

Qualifications: BA in Management with 8 years of Experience

• Strong analytical skills, ability to problem-solve based on previous experience.
• Strong communication skills.
• Comfortable speaking and communicating with clients, customers and key stakeholders.
• Experience in being part of a software implementation/project.
• Must have insurance domain experience.
• Advanced/Expert skills in building Microsoft Excel formulas, pivot tables, and macros.
• Advanced/Expert with XML/XSLT/JSON.
• Strong familiarity with programming languages, databases, or other development skills.
• Strong familiarity with JIRA or other web-based issue tracking tools.
• Strong familiarity with Swagger, Postman, or other online documentation and API testing tools.

Qualifications: BA in Operations Management with 6 years of Experience

• Excellent oral and written communication skills.
• Proven ability to communicate effectively with technical and non-technical staff operating at all levels.
• Strong interpersonal skills.
• Ability to negotiate and to build and maintain good working relationships both internally and externally, up to and including senior management level.
• Proven IT skills, including use of Microsoft Office, SharePoint, MS Visio (Or other Business Process tools).
• Working knowledge of industry standards, techniques and best practices in the field of Business Analysis.
• Practical experience of business analysis methods, tools and techniques in a complex organisation.
• Able to demonstrate involvement in a business process review that resulted in a change to a key business process.
• Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues.

Qualifications: BS in Computer Science with 7 years of Experience

• Experience of working on projects managed using a recognised project methodology, e.g., PRINCE2.
• Able to participate in a business project feasibility study and compilation of the resulting business case.
• Strong analytical, problem-solving and critical thinking skills.
• Able to work effectively as part of a team or on own initiative.
• Strong leadership skills in leading and facilitating both large and small group activities.
• Experience of participation in structured functional and user testing.
• Experience in constructing fully costed Business Cases.
• Must have PRINCE2 accreditation.
• Good IT knowledge.

Qualifications: BS in Industrial Engineering with 5 years of Experience

• Experience as a business analyst writing detailed requirements and functional specifications for complex business applications.
• Experience with Time and Billing systems.
• Experience in the Financials domain, e.g., Services Billing/Time and Billing.
• Must have data analysis, database design, and troubleshooting skills.
• User Interface design experience.
• Able to apply object-oriented design and implementation experience.
• Knowledge of SQL, XML and related technologies.
• Ability to innovate, problem-solving, design and testing skills.
• Strong oral and written communication skills as well as strong interpersonal skills.
• Demonstrated ability to solve complex problems independently and to generate innovative solutions.

Qualifications: BS in Information Systems with 7 years of Experience

• Ability to history of meeting or exceeding deadlines in uncertain environments.
• Ability to work effectively in a team environment with aggressive deadlines and multiple priorities.
• Demonstrated eagerness to obtain domain knowledge in order to effectively leverage technical qualifications.
• Ability to develop and deliver presentations of software applications.
• Able to perform analysis with respect to integration with various applications.
• Able to create technical specification documents and recommend solutions.
• Able to participate in the analysis of issues and requests, assign issues to team members, and track the fixing of issues.
• Able to provide presentations to the delivery team and the product owner on solution design and architecture.
• Experience in Azure/Cloud Services.
• Experience in publishing and consuming public APIs for integrations with third parties.

Qualifications: BS in Business Administration with 5 years of Experience

• Experience in business analysis and or data analysis.
• Good knowledge of Insurance.
• Experience in Requirement Analysis, Business and Systems reviews and working sessions to understand the requirements and system design.
• Ability to interview SMEs and Stakeholders to get a better understanding of the client's business processes and gather business requirements.
• Ability to communicate with all levels of organisation, including executive management, as well as customers and suppliers.
• Must have professional communications.
• Ability to work in an environment with deadlines and shifting priorities.
• Experience in developing data quality-related documentation, business processes, flowcharts, and working with varied computer systems.
• Ability to develop training materials and specifications documentation for BI reports, dashboards, and other outputs.
• Ability to facilitate workshop sessions, develop process and data flow diagrams.
• Good presentation and demo skills.
• Strong analytical and problem-solving skills.

Qualifications: BA in Management with 6 years of Experience

• Able to identify and resolve problems in a timely manner.
• Able to interpret data, analyse results using advanced techniques and submit findings and recommendations to senior management.
• Able to perform quick validation of reports and data.
• Ability to provide support to ensure the availability and performance of enterprise data and BI environments for both external and internal users (2000 business users).
• Ability to query the database using SQL.
• Knowledge of using Excel for data analysis.
• Must have access to database skills.
• Must have data visualisation and Tableau skills.
• Experience working with onshore/offshore teams.
• Knowledge of Agile(Kanban) concepts.
• Experience using JIRA and Confluence.
• Good knowledge of BI and ETL related technologies like SSRS, Tableau, SSIS, Informatica and Data Warehousing.
• Experience using tools like SSMS, Toad.

Qualifications: BS in Management Information Systems with 5 years of Experience

• Experience in retail banking or fintech.
• Good techno-functional skills.
• Experience in end-to-end project delivery from writing user requirements, UAT and change management initiatives.
• Strong sense of ownership and entrepreneurship spirit, a can-do attitude.
• Strong working knowledge of project methodology and delivering high-quality project artefacts and Agile, iterative development process, such as Scrum.
• Knowledge of tools like Lucid Chart, Jira, Figma, etc.
• Experience in writing use cases, workflows, business processes, business requirements document, functional specifications document and user requirements to functional design.
• Understanding of digital experience, platforms, and underlying technologies.
• Excellent communication skills.

Qualifications: BA in Finance with 6 years of Experience

• Strong written and oral communication skills.
• Ability to translate highly technical concepts to business applications and vice versa.
• Must have an interest in regularly interfacing with Operators and Team Members.
• Strong problem-solving skills.
• Able to self-starter who completes tasks with minimal supervision.
• Able to be intellectually curious and innovative.
• Strong interpersonal skills.
• Experience working with an agile team.
• Strong familiarity with managing software in a cloud environment.
• Must have QSR Restaurant experience.
• Experience with large, integrated technical platforms.
• Must have AWS Cloud experience.

Qualifications: BA in Economics with 5 years of Experience

• Advanced MS Excel skills, pivot tables, VLOOKUPs, complex formulas, and macros.
• Proficient in working with large data sets (structured and unstructured), relational databases.
• Strong project and process management with proven ability for planning, trending and communicating recommendations based on trends.
• Able to pay attention to detail, with excellent organisational skills.
• Ability to manage multiple projects and responsibilities.
• Excellent problem-solving skills.
• Comfortable with going deep and wide.
• Experience influencing stakeholders at the executive level.
• Ability to work across technical and non-technical teams to deliver results.
• Ability to juggle competing priorities, innovate and handle ambiguity comfortably.

Qualifications: BA in Management with 6 years of Experience

• Strong knowledge of the Microsoft suite and Power BI, with emphasis on Excel.
• Knowledge of GIS technologies such as .KML or KMZ.
• Knowledge of Oracle, SQL, .NET, MS Access, SharePoint, and Tableau.
• Strong written and verbal communication skills.
• Highly professional and self-motivated with the ability to work well independently and on a team.
• Good troubleshooting skills and methodologies.
• Experience in analysing issues, distilling and communicating their relevant aspects.
• Ability to work multiple efforts and projects in parallel.
• Ability to provide an executive-level presentation for data analysis.
• Ability to manage multiple stakeholders at all levels of the business.
• Understanding of relational databases.
• Ability to prioritise with good time management skills.

Qualifications: BS in Data Analytics with 5 years of Experience

• Relevant experience in the financial Services/banking industry in project management and requirements gathering.
• Prior Business Analyst and Project Management experience.
• Experience with banking platforms.
• Experience with low-value and high-value clearing and settlement systems across the globe.
• Proficient in Microsoft Word, PowerPoint and Excel.
• Knowledge of MasterCard systems and applications.
• Must have Certified Treasury Professional, Agile practitioner, and PMP certifications.
• Must possess excellent verbal and written communication skills.
• Strong understanding of software methodologies (i.e., functionality and limitations).
• Good leadership skills.

Qualifications: BA in Finance with 7 years of Experience

• Experience in Treasury Management, Card Services, or Global Payments, Product, Systems and/or Operations.
• Must have Six Sigma Green Belt or PMP certification.
• Broad understanding of the Payments industry and supporting business system requirements.
• Ability to lead large matrix groups toward the development of common solutions.
• Ability to manage multiple projects, work under pressure, and adapt to changes in the work environment.
• Ability to assist with building materials for presentation to senior leadership on sensitive subject matters.
• Highly skilled in Windows-based software programs (Outlook, Word, Excel, PowerPoint, Visio), Tableau and Access.
• Excellent analytical skills.
• Excellent written and oral communication skills.
• Excellent presentation skills.

Qualifications: BS in Information Systems with 9 years of Experience

• Demonstrated strong program management skills.
• Proven Leadership experience in areas of Operations, Manufacturing, or Quality.
• Ability to possess a thorough understanding of business systems, processes and industry requirements.
• Ability to present to senior leadership on sensitive subject matters.
• Ability to facilitate large groups toward the development of common solutions.
• Exceptional verbal, written and presentation communication skills.
• Ability to multitask and be flexible.
• Ability to manage multiple projects, work under pressure and adapt to sudden changes in the work environment.
• Proficient in Windows-based software programs (Outlook, Word, Excel, PowerPoint, Access, Visio).

Qualifications: BA in Economics with 10 years of Experience

• Able to manage teams and lead others.
• Knowledge of Agile and Growth mindset, Emotional Intelligence.
• Must have Agile Product Delivery (Scrum/SAFe), Lean, Design Thinking, User Experience, and Service Design experience.
• Lead Business Analyst experience on large programmes.
• Ability to flex into Business Architecture and work closely with Enterprise and Solution Architecture roles.
• Strong stakeholder management and relationship building with the ability to adapt the approach.
• Strong presentation, facilitation and visualisation skills with a focus on driving the process throughout change delivery and creating shared understanding from analysis, insights and requirements.
• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Knowledge of best-in-class approaches for defining, validating, challenging, managing and testing business requirements/user stories across the end-to-end delivery lifecycle.
• Able to adapt to change and apply pragmatism, with a focus on results.

Qualifications: BS in Software Engineering with 9 years of Experience

• Understanding users with the ability to identify users and their needs based on evidence.
• Able to translate into user stories and propose design approaches or services to meet these needs.
• Able to process re-engineering and design, defining data models and flows.
• Able to analyse datasets to derive models and insights, creation of product visions, product backlogs and roadmaps, customer journey mapping and user story mapping.
• Significant experience in delivering technology transformation, ensuring any delivery considers people and process impacts, including Service Management and Product Management requirements.
• Good knowledge and understanding of reporting and analytical tools, data analysis principles and quantitative methodologies used to gain insights into the data and present findings to the audience in question.
• Solid knowledge and experience of business analysis tools and processes.
• Good knowledge of how to build high-performing teams.
• Product Owner/Product Manager experience and knowledge.
• Good understanding of how the digital economy is changing user behaviour and the Insurance landscape.
• Must have an interest in current and emerging trends in Insurance, FinTech, or the London Market.

Qualifications: BA in Finance with 8 years of Experience

• Direct experience in business analysis and requirements management.
• Strong attention to detail.
• Must have superb follow-through, propensity to approach tasks and goals with an ownership mentality.
• Proven ability to influence cross-functional teams without formal authority.
• Strong interpersonal skills, demonstrating an ability to work well with teams and stakeholders.
• Excellent communications and organisational skills.
• Proven ability to work in a high-demand environment.
• Pro-active problem-solver willing to help achieve project success.
• Must have exposure to Appian and/or Qlik.
• Experience with workflows and workflow-related systems.
• Agile frameworks knowledge and a working knowledge of Jira.

Qualifications: BS in Business Administration with 5 years of Experience

• Experience working in CMS, DXP, or CaaS solutions.
• Strong communication skills and comfortable presenting information to internal and external stakeholders.
• Strong experience in eliciting, defining, analysing and documenting business and user needs in the form of business, functional, and non-functional requirements.
• Strong communication and problem-solving skills.
• Ability to drive solutions with the clients and technical team.
• Understanding of business processes/problems and bringing that understanding to discussions with developers and designers, clients and other analysts.
• Experience with data or content modelling.
• Able to work in and support a team environment across different time zones.
• Strong project management and technology skills.
• Excellent written and oral communication skills.
• Proficient in Jira and Confluence (or similar tools).
• CMS/DXP platform experience (ie, AEM, Sitecore, Contentful, Drupal, etc).
• Must have Adobe Business Practitioner certifications (AEM, Target, Analytics).
• Must have Sitecore Administrator certifications (XP, Content Hub).
• Must have Contentful Certified Professional certification.

Qualifications: BS in Systems Engineering with 7 years of Experience

• Must have consulting experience.
• Experience in analysing requirements.
• Ability to identify strategic improvement opportunities in customers' business functions, technical capabilities, and operational environment.
• Able to recommend next steps and work with the project manager to implement them.
• Experience with documenting, defining, or translating business requirements.
• Experience with identifying priority requirements based on operational, technical, and/or functional needs.
• Ability to lead and manage various project tasks at once, adjust schedules based on dynamic customer requests/needs and maintain continuous communication with customers and PMs.
• Ability to create and present informational PowerPoint briefings to customers.
• Ability to work in a team environment, managing up with project managers and down with junior staff.
• Ability to lead and mentor junior staff.
• Proficient at using Microsoft products (Word, Excel, PowerPoint, Teams).
• Experience writing client-ready deliverables and building presentations exhibiting horizontal and vertical logic.

Qualifications: BS in Software Engineering with 5 years of Experience

• Must have a background gained from working for Financial Services companies and recent Life Assurance and Pensions business knowledge.
• Experience as a Lead/Senior Business Analyst or Functional Architect.
• Experience in managing a team of Analysts.
• Must have Agile experience.
• Experience in designing end-to-end solutions and acting as a design authority to a team of business or systems analysts.
• Experience in process re-engineering.
• Experience in implementing significant functional change.
• Experience of the full project lifecycle, having been involved in numerous system implementation or enhancement projects.
• Strong communication skills.
• Ability to clearly articulate requirements.
• Ability to attend client site meetings.

Qualifications: BA in Business Analytics with 11 years of Experience

• Experience as a Business Analyst or comparable.
• Experience working in a financial institution.
• Ability to establish and maintain effective working relationships with managers and associates, along with working with external clients and vendors.
• Knowledge of project management principles, practices, techniques, and tools.
• Demonstrated ability to work well in a team environment.
• Solid decision-making/problem-solving skills.
• Able to provide supportive advice with limited impact on the use of resources.
• Solid communication skills that are effective at all levels of an organisation.
• Solid client-facing skills.
• Working knowledge of basic lending financial calculations.
• Basic understanding of income tax accounting and concepts.
• Must have SQL knowledge.
• Knowledge of Agile methodology.

Qualifications: BS in Management Information Systems with 4 years of Experience

• Experience in a business analyst role.
• Experience in Payroll, HR, or equivalent work experience.
• Knowledge of the data interface functional space.
• Experience defining software requirements.
• Experience working with company-to-company file transfers.
• Knowledge of EDI/XML file security.
• Intermediate knowledge of FTP/SFTP.
• Knowledge of API's.
• Prior leadership experience.
• Good problem-solving skills.

Qualifications: BS in Industrial Engineering with 5 years of Experience

• Knowledge of Software Development Lifecycle (SDLC) best practices, inc DevOps, Agile, etc.
• Knowledge of best practice techniques and tools for requirements capture and documentation.
• Good working knowledge of Azure DevOps/Jira.
• Experience in leading change advisory board and backlog refinement meetings.
• Experience leading building systems from planning to launch within an Agile development team.
• Experience with Six Sigma and Lean practices.
• Experience in delivering software in a highly regulated environment.
• Able to manage stakeholder management.
• Ability to engage business users and ensure they have transparency and visibility of the development pipeline.
• Ability to inspire and motivate technical resources.

Qualifications: BA in Finance with 8 years of Experience

• Experience in a similar role, preferably in a related industry, for example, delivering community services, health, disabilities, or aged care.
• Demonstrated experience in BPMN and process design.
• Demonstrated experience in successfully influencing and negotiating with stakeholders to achieve goals.
• Understanding of project delivery best practices and methodologies, including Agile/Lean approaches.
• Understanding of information processing as related to end-to-end integrated solutions.
• Experience working across multiple platforms and technologies.
• Prove ability to deliver business change objectives.
• Excellent verbal and written skills.
• Strong stakeholder engagement and relationship management skills.
• Excellent problem-solving and problem resolution skills.
• Must have facilitation skills and an ability to achieve consensus.
• Agile methodology experience, including Sprints, Stand Ups, Kanban, Backlog management, and Product Owners.
• Proficient in Excel, Project, Visio, PowerPoint and Word.

Qualifications: BS in Information Systems with 6 years of Experience

• Experience in technology initiatives both within and beyond software development.
• Experience with formative program analysis and documentation, including green field stakeholder analysis, persona development, business concept development, journey mapping and value stream analysis.
• Experience providing analysis for large programs.
• Experience engaging in multiple parallel analysis efforts.
• Demonstrated ability to quickly learn existing business processes and combine knowledge from multiple disciplines in order to produce an optimal business solution.
• Demonstrated experience eliciting requirements from technical and non-technical stakeholders.
• Ability to communicate effectively with individuals at multiple levels, both verbally and in writing.
• Experience working with Microsoft SharePoint 2010 and requirements management tools such as JIRA, Client ALM, to keep highly organised project documentation.
• Agile experience, demonstrated experience desired in sequential project phases (ie, Waterfall) where requirements gathered in earlier phases can be traced back to the source, approvals.

Qualifications: BA in Economics with 7 years of Experience

• Thorough understanding and in-depth knowledge of market data, security reference data (bonds and equities), pricing, industry classification, company fundamental data and ESG data.
• Understanding of Exchange Traded Funds, index/benchmark products design and/or how indices and ETF data and analytics are used by financial institutions (Fund, Portfolio, or Wealth Management).
• Experience of working with developing index products and services in an Agile environment.
• Strong experience in Requirements and Data Analysis, Modelling, Domain Specification/Design/Mapping, Data Transformation, including Business Transformation, APIs and Data Exchange patterns.
• Good working experience with Agile and Scrum, with solid, proven experience of performing business analysis activities in a scalable Agile environment.
• Ability to liaise with solution architects and technical leads, development and functional testing stakeholders, both in-house and from 3rd parties, to ensure the business needs and related requirements are well understood.
• Strong and proven 'soft' skills with the ability to communicate requirements in a clear, accurate, concise, engaging and thorough manner to stakeholders across the board.
• Understanding of the Product Development Life Cycle.
• Excellent attention to detail with the ability to think strategically to solve business problems.
• Ability to establish credibility and build strong, confident, collaborative relationships with business and technology stakeholders, including external parties, at all levels of the organisation.

Qualifications: BS in Software Engineering with 9 years of Experience

• Strong knowledge of Big Data Technologies (Hive, Spark, Java, Scala, Python, etc).
• Experience with Big Data Tooling, MapReduce, Hive, HBase, Oozie and Hadoop.
• Deep understanding of modern NLP strategies.
• Experience in designing, developing, and implementing Machine Learning based models.
• Ability to implement scalable, high-performing and highly available solutions.
• Excellent written and verbal skills.
• Ability to effectively communicate at all levels with a set of key business partners who have varying levels of technical and business expertise.
• Good Excel and PowerPoint skills.

Qualifications: BA in Operations Management with 8 years of Experience

• Experience in the banking, investment management, or financial services marketplace.
• Experience in Fund Finance (Subscription, NAV and Hybrid facilities) and/or Structured finance.
• Solid understanding of database systems and financial technologies.
• Background in interpreting legal documents (such as LPAs), along with an understanding of common fund structures.
• Understanding of alternative investment vehicles.
• Strong comfort with Microsoft Excel (proficiency with Lookups, Pivot Tables, and Array operations, to name a few), SQL, and/or Oracle.
• Knowledge of other programming languages (e.g., Python or R).
• Experience in improving business processes and modelling/translating financial concepts.
• Good verbal and written skills.

Qualifications: BS in Software Engineering with 6 years of Experience

• Experience working at an Asset or Investment Manager, Broker, or Custodian.
• Experience with SQL in Oracle or SQL Server.
• Experience with reporting tools like OBIEE, Power BI, or Tableau.
• Experience with the Asset Management business with specific emphasis on Data warehouse/Reporting, Middle office operations, Securities trading, Settlement and Portfolio management.
• Expertise in SQL and Data Analysis.
• Experience with Web Services and real-time event-driven Data Integration.
• Knowledge of Data Fabric tools (i.e., Dremio/Denodo).
• Knowledge of Snowflake/Cloud data warehouses (i.e., Parquet/AWS S3/Delta Lake).
• Excellent problem-solving skills.

Qualifications: BA in Management with 7 years of Experience

• Experience as an analyst with hands-on experience using analytical/statistical methods.
• Understanding of BI solutions best practices and common pitfalls from architectural design, data source, ingestion, storage, analysis and visualisation.
• Highly analytical and proven ability to solve problems with no instruction on day-to-day work and collaborate on methods and procedures for new assignments.
• Proven ability to manage workload, organise and prioritise tasks, and clearly communicate status.
• Strong relational database background with hands-on experience building reports and dashboards.
• Experience tool set SQL, Looker, Excel, Jira, Confluence, Metabase, Python, Git and other Business Intelligence tools.
• Logistics, warehousing, or supply chain experience.
• Excellent communication skills (verbal and written).
• Strong analytical skills.

Qualifications: BS in Data Analytics with 6 years of Experience

• Strong MS Office skills.
• Basic knowledge of Microsoft development platforms.
• Knowledge of common e-Discovery tools (i.e., Concordance, Relativity, Clearwell, IPRO, and OCR software packages).
• Ability to develop and maintain positive working relationships with all levels and areas of expertise.
• Ability to identify project risks and escalate in a timely manner.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Experience in business apps and exposure to IT functions.
• Experience in business and data analysis, solutions design and testing, and data modelling.
• Relevant industry experience.

Qualifications: BS in Information Systems with 5 years of Experience

• Work experience leading, designing, and deploying software applications.
• Experience in leading a team.
• Experience managing enterprise systems in different functional areas.
• Hands-on experience in a related field using one or more SAP modules, or equivalent.
• Must have associate-level SAP Certification, or equivalent, in one or more application areas.
• Experience working in an Agile software development environment.
• Fluent in English (Dutch or German language skills), both verbal and written.
• Strong written and verbal skills.

Qualifications: BA in Finance with 8 years of Experience

• In-depth experience working as a Business Analyst/related position, gathering requirements and working cross-functionally across teams.
• Must have experience leading/mentoring other BAs.
• EDI Experience, strong understanding of data mapping.
• Experience working on more than one project at a time.
• Strong documentation skills.
• Experience with Agile (Scrum) development.
• Must have SQL experience.
• Experience with AEM.
• Fluent spoken and written English (C1+).

Qualifications: BS in Computer Science with 7 years of Experience

• Experience as a Business Analyst working in the insurance industry, project management, or technology.
• Demonstrated continuous improvement and problem management skills.
• Knowledge of Microsoft suite applications expert.
• Experience in designing and implementing complex cross-functional processes, defining policy and governance structures.
• Waterfall and Agile project experience.
• Must have ITIL Foundations and advanced ITIL certifications.
• Software Asset Management knowledge or experience.
• Must have leadership experience.
• Experience with process building in SCRUM methodology.

Qualifications: BS in Software Engineering with 8 years of Experience

• Must have superior project management abilities.
• Ability to lead, prioritise and meet deadlines for complex projects, with emphasis on accuracy and attention to detail.
• Demonstrated leadership and innovative skills.
• Proficient in the use of personal computer applications, including Excel, database modelling, Microsoft Word, presentation software, including Microsoft graphics (Excel and Word) and PowerPoint, and the Oracle Financial suite of software.
• Demonstrated ability to work with all levels of management and the workforce.
• Demonstrated ability to work both independently and as part of a team.
• Must have superior analytical and innovation skills with minimal supervision.
• Background in data mining, creating dashboards, recommending a list of projects and Power BI.
• Must have an Aviation background.

Qualifications: BA in Business Analytics with 10 years of Experience