• Assist customers with their plumbing selections and provide knowledgeable and expert advice, demonstrating product features.
• Coordinate and run appointments with customers to discuss Hafele kitchen and bathroom designs.
• Provide quotations and place customer orders.
• Liaise with warehouse staff and suppliers.
• Responsible for coordinating deliveries.
• Responsible for product ordering, restocking of products, including merchandise stock, ensuring products are correctly ticketed and displayed.
• Assist with the point of sale.
• Ensure the retail showroom is always clean and presentable.

Skills: Customer Consultation, Product Knowledge, Design Coordination, Quote Processing, Supplier Liaison, Inventory Control, POS Support, Showroom Maintenance

• Meet with clients to understand the project vision and goal.
• Put together the project budget.
• Accountable for space planning.
• Assist with interior specification.
• Prepare construction documents.
• Responsible for preparing the work scope.
• Gather and study specifications.
• Put together the material invoice.
• Communicate design with the installation team.
• Handhold the client through the planning and construction process.

Skills: Client Consultation, Project Budgeting, Space Planning, Interior Specifications, Construction Documentation, Scope Definition, Design Coordination, Client Project Support

• Utilize blueprints and scaling plans to assist in designs.
• Attain and review appliance specs for design function and installation.
• Prepare layouts, quotes, cost worksheets and bids for sales designer.
• Assist in resolving day-to-day problems with the field and operations.
• Prepare installation details for installer packets.
• Maintain in-depth knowledge of all products and stay current on updates.
• Place, track and review orders via the Founders system.
• Order parts and service materials for job completion.

Skills: Blueprint Interpretation, Appliance Specifications, Layout Preparation, Quoting Support, Field Coordination, Installation Documentation, Product Knowledge, Order Management

• Work with high-end clients preparing drawings, presentations, quotations and closing sales.
• Design using internal software and Vectorworks, selling a range of Luxury Furniture focusing on the client's iconic systems, Kitchens, Wardrobes and Libraries.
• Design and sell from the full collection, including freestanding furniture.
• Responsible for actively targeting and visiting the A&D industry and facilitating partnerships, sponsorships and showroom brand exposure opportunities within the local community.
• Achieve 10+ external meetings per month with new business.
• Attend networking and industry events, and closely work with the Business Development Manager.
• Convert leads into sales and achieve and exceed yearly sales targets.
• Accountable for project management from initial enquiry with client, overseeing installation, site visits and client follow-up.
• Keep the showroom running smoothly and efficiently.

Skills: Luxury Client Sales, Design Software Expertise, Custom Furniture Design, Business Development, Industry Networking, Lead Conversion, Project Management, Showroom Operations

• Receive qualified leads to be contacted within 24 hours.
• Schedule and meeting with prospects (virtual and in-person), building relationships.
• Apply design skills and creativity, providing thorough estimates, with the support of the project team and outside resources, and selling jobs.
• Manage the design and sales process with clients and project managers.
• Ensure client satisfaction throughout the design process and at project completion.
• Provide exceptional design services within a client's defined budget.
• Determine remodeling needs, budget, and financing needs.
• Demonstrate strong residential sales experience and understanding of the premium in-home design sales process.
• Demonstrate self-motivation, goal orientation, and a strong desire to excel in a challenging and competitive environment.
• Measure spaces for accurate estimates and ordering.

Skills: Lead Follow-Up, Client Scheduling, Design Estimating, Design Sales Process, Client Satisfaction, Budget Planning, Residential Sales, Space Measurement

• Visualize a finished project and convey the outcome to the client.
• Create visual sketches using 3D rendering software.
• Apply knowledge of current bathroom and kitchen products.
• Proactively oversee multiple ongoing design projects to ensure minimal disruption to the projects' schedules, resulting in the clients' ultimate satisfaction.
• Possess strong organization and time management skills to efficiently schedule time to contact new clients, schedule appointments, complete design plans, and close sales.
• Exemplify professional standards in appearance, communication, and delivery from the first impression.
• Collaborate with Project Managers to coordinate client relationships and communicate final design plans.
• Leave positive and lasting impressions with continued follow-up after the installation is complete.
• Possess a basic understanding of the construction process.
• Assist the client with obtaining financing.

Skills: Design Visualization, 3D Rendering, Product Knowledge, Project Coordination, Time Management, Professional Communication, Team Collaboration, Construction Awareness

• Complete a minimum of three to four 20/20 designs per day, ensuring they are accurate as the store specialist has requested, but also follow NKBA guidelines and Canada Building Code requirements.
• Work on quick revisions while doing other tasks.
• Apply strong time management skills to ensure requests are returned promptly.
• Maintain a high working knowledge of the 20/20 Version 11 design program, NKBA standards, the Canada Building Code, and spatial awareness.
• Liaise with 2020CDO associates when problems arise to find solutions.
• Communicate professionally, both orally and in writing, with store specialists, ASMs, FSMs, and others on a daily basis.
• Responsible for wearing appropriate attire and will always be well-groomed.
• Comply with performance criteria, standards of conduct, discipline and discharge procedures contained in the New Employee Orientation Guide and Employment Package, Store Operations Policy Procedure Manual, Human Resource Management Guide, Code of Ethics, Merchandise Maintenance programs, and Safety programs.

Skills: 20/20 Design Expertise, NKBA Compliance, Building Code Knowledge, Design Accuracy, Time Management, Revision Handling, Technical Communication, Professional Standards

• Introduce the customers to the products within the showroom and work with them to understand their requirements.
• Attend customers' homes to measure and resolve issues.
• Design, plan, and price kitchens using Fusion 2020.
• Work with third-party clients to provide stone and appliance information.
• Complete sales, taking payments, and providing accurate delivery information.
• Communicate with all other departments within the business.
• Sell bespoke, handmade furniture to clients.
• Responsible for project managing kitchen projects from initial interest right through to completion.
• Work alongside showroom administration support staff to ensure every specification is perfect.
• Liaise with manufacturing and head office staff to produce, deliver, install, paint and survey all projects.

Skills: Client Consultation, Site Measuring, Kitchen Design, Pricing Quotes, Custom Furniture Sales, Project Management, Team Coordination, Manufacturing Liaison

• Provide outstanding levels of customer service to encourage positive testimonials and referrals.
• Provide product and design advice to retail customers.
• Use the latest design software, providing detailed plans and perspectives of designs.
• Present priced designs in a professional manner and ensure enquiries are turned into sales.
• Place customers' orders directly with suppliers in accordance with company procedures, collating orders and arranging delivery.
• Work closely with the Branch and Assistant Branch Managers and support the branch in exceeding its targets.
• Work with customers to ascertain their requirements and aspirations.
• Produce beautiful designs using Planit Fusion 2020 CAD.
• Use Easy Quote to produce a final quotation and obtain a conversion to an order.
• Work in a challenging and rewarding position focused on sales productivity.

Skills: Customer Service, Design Advice, CAD Design, Sales Presentation, Order Processing, Team Collaboration, Client Consultation, Sales Conversion

• Manage head office-generated leads.
• Generate local leads.
• Increase sales amongst existing customers.
• Maintain customer relations.
• Build a strong working knowledge of all products and how they, and the business, compare to competitors.
• Manage own time and diary.
• Support the design team, administrators and Store Manager to deliver exceptional service.
• Work closely with the team to follow up and develop all opportunities, ensuring that all projects are managed thoroughly to ensure customers' complete satisfaction.
• Offer an open and engaging service throughout the design and installation process.
• Provide an impeccable service to discerning and varied customers, ensuring that designs are unique and tailored specifically to each client.

Skills: Lead Management, Customer Retention, Relationship Building, Product Knowledge, Time Management, Team Support, Opportunity Follow-Up, Client Service Excellence

• Must have an eye for design.
• Excellent communication skills.
• Ability to multitask and deliver against deadlines.
• Ability to be customer service-driven.
• Able to build and maintain strong relationships with clients.
• Ability to accurately interpret clients' needs.
• Must be competent with computers.
• Experience in kitchen design and installation.

Qualifications: BS in Architectural Design with 4 years of Experience

• Experience in restaurant/foodservice Facilities Design.
• Proficient in AutoCAD and SketchUp.
• Proficient in Revit, Photoshop and/or InDesign.
• Proficient in Microsoft Office software (Word, Excel, PowerPoint, etc.)
• Strong verbal and written communication skills.
• Excellent in a team-based environment.
• Ability to lead multiple projects.
• Retail design or user experience.

Qualifications: BA in Spatial Design with 7 years of Experience

• Construction and/or industry experience.
• Knowledge of 20/20 or AutoCAD.
• Excellent communication, interpersonal and sense of urgency skill set.
• Ability to interpret customer ideas into realistic plans.
• Ability to articulate deadlines, expectations and needs with vendors, customers and management.
• Ability to perform tasks and manage time with minimal oversight in a team environment.
• Ability to adapt in a fast-paced environment where priorities can be redirected.
• Proven sales and operations management experience.

Qualifications: BA in Interior Design with 6 years of Experience

• Must have skill at producing designs in Compusoft Winner.
• Strong familiarity with German, English and Italian brands.
• Must excellent communicator.
• Able to accurately produce 2D plans/elevations and 3D visuals to a timeline.
• Able to keep catalogues up to date.
• Able to produce technical specifications to guide installation teams whilst on-site.
• Able to prepare sign-off documents for kitchen sales.
• Able to prepare clear and detailed drawings, specs and cost estimates.
• Able to order kitchens and appliances.
• Ability to manage deliveries, keeping a log of all deliveries coming in and out of the showroom.
• Ability to provide some administrative support to the MD.

Qualifications: BS in Construction Management with 5 years of Experience

• Experience in a design role.
• Customer-centric and able to build relationships quickly.
• Able to design and sale of kitchens.
• Ability to know the difference and how to sell features and benefits.
• Ability to read and understand architectural plans.
• Ability to generate M&E drawings for site works.
• Understanding of the schedule of works and BOM.
• Understanding of regulations.
• Ability to design the concept to completion.
• Able to be flexible to continue learning.
• Able to present well, drive to succeed.
• Understanding of how to sell a brand.

Qualifications: BS in Architectural Technology with 6 years of Experience

• Previous sales experience.
• Prior design experience.
• Excellent sales, relationship, and customer management abilities.
• Must have a positive, entrepreneurial, and team-oriented attitude.
• Able to demonstrate regular attendance and punctuality.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Knowledge of 20-20 design software.
• Understanding of cabinet production and assembly.

Qualifications: BA in Environmental Design with 4 years of Experience

• Experience in the design and construction field within a restaurant, hospitality, or development organization.
• Must have skill in drafting plans in AutoCAD.
• Ability to read construction drawings, understand architectural, structural, mechanical, plumbing, and electrical drawings and details.
• Strong problem-solving, communication, and organizational skills.
• Able to be resourceful and high level of initiative.
• Great personality and willingness to collaborate and contribute to the Store Development team.
• Must have a PMP Certificate.
• Ability to work well with customers.
• Ability to organize well.
• Ability to be flexible to meet with customers during evening hours.

Qualifications: BS in Engineering Design with 6 years of Experience

• Excellent customer service, presentation and communication skills.
• Experience in kitchen design and sales with the use of CAD software.
• Must be highly motivated.
• Confident with product knowledge and design principles.
• Able to create an accurate and creative approach to design.
• Able to organise and logical approach to workload management.
• Experience with kitchen and bath design.
• Ability to utilize 20/20 design software.

Qualifications: BS in Architectural Design with 3 years of Experience

• Strong sales skills.
• Experience with kitchen design.
• Strong communication skills, both verbal and written, French and English.
• Able to reach the weekly sales target.
• Proficient in 2020 Design software program or other Kitchen Design software.
• Detail-oriented with excellent communication skills and follow-up.
• Positive work attitude and a sense of humor.
• Proven knowledge of kitchen design and furniture.
• Proven knowledge of PowerPoint/AutoCad/InDesign/Photoshop/Excel.

Qualifications: BA in Furniture Design with 4 years of Experience

• Kitchen sales showroom experience.
• Previous sales background with European kitchens.
• Must be articulate, passionate, and compelling presenters.
• Must have the ability to build trust-based relationships with customers.
• Must be highly motivated, energetic and driven to succeed in sales.
• Knowledge of building products, ideally within the tile, kitchen, and bathroom.
• Good knowledge of drawing software in 3D, hand sketching and rendering.
• Great communication skills and customer service.
• Able to immediately incorporate, team player.

Qualifications: BS in Construction Management with 5 years of Experience