• Provide clients with knowledge of Coppes' offerings and overall industry design trends.
• Meet with clients in Coppes Showroom or in clients' homes.
• Educate customers on specific product features, comparisons and pricing.
• Capture customer preferences in order to ascertain a design that is aesthetically pleasing and within the client's specifications.
• Generate designs, process estimates and proposals.
• Maintain vendor relations and obtain quotes.
• Responsible for project management.
• Generate relationships with builders, architects and designers.
• Work with the manager to set personal sales goals and lead generation.
• Embrace and promote the Coppes culture and values.

Skills: Design Consultation, Product Knowledge, Trend Awareness, Custom Design, Proposal Creation, Vendor Management, Project Coordination, Sales Development

• Work with customers from consultation through completion of the project.
• Gather and review quotes from vendors.
• Create, edit and develop final drawings for projects.
• Price cabinetry from several manufacturers.
• Create project proposals and contracts for clients.
• Accountable for meeting sales goals.
• Communicate and collaborate effectively with customers and team members.
• Visit job sites for measures and project reviews.

Skills: Client Consultation, Vendor Quoting, Technical Drawings, Cabinetry Pricing, Proposal Management, Sales Accountability, Team Communication, Site Evaluation

• Responsible for meeting and qualifying prospective clients.
• Take accurate field measurements.
• Prepare kitchen and bath designs.
• Prepare and present renderings and proposals for clients.
• Prepare sales agreements and installation contracts.
• Manage remodeling projects from start to finish.
• Be in charge of prospecting for new business.
• Stay current on vendor product lines.
• Maintain showroom decor and assist in the design of new displays.

Skills: Client Qualification, Field Measurements, Kitchen Bath Design, Renderings Proposals, Sales Contracts, Project Management, Business Prospecting, Showroom Merchandising

• Build long-term relationships with KW clients, ensuring they are satisfied.
• Assist clients with showroom selections.
• Conduct meetings with clients.
• Responsible for site visits.
• Responsible for conceptual drawings of plans/elevations.
• Responsible for light estimating.
• Provide client education on KW and the process.
• Align clients with the most appropriate cabinetry solution.
• Provide client ''nurturing'' and installation follow-up.
• Supervise the project from concept to completion.
• Assist in special projects and assignments.

Skills: Client Relationship Building, Showroom Consultation, Site Visits, Conceptual Drawings, Light Estimating, Client Education, Cabinetry Solutions, Project Supervision

• Provide world-class customer Service to all clients over the phone and in person at showrooms.
• Close sales and overcome customer objections.
• Meet with customers, and prepare and design project briefs and quotations.
• Conduct surveys at clients' homes to provide detailed drawings and specifications.
• Design inspiring Bathrooms with clear specifications and excellent attention to detail.
• Follow up leads, deliver winning presentations and successfully sell a range of products from the Bathrooms department.
• Manage customer projects from initiation to completion.
• Potentially work with fitting teams and project manage installations.
• Place and track orders, deliveries, and address day-to-day queries.

Skills: Customer Service, Sales Closing, Project Briefing, Site Surveys, Bathroom Design, Lead Follow-Up, Project Management, Order Coordination

• Help develop online presence alongside the marketing team.
• Develop meaningful and ongoing relationships with customers with excellent after-sales service.
• Provide regular blog or social media posts to help further connect online.
• Represent the Roccia brand and values as an ambassador.
• Demonstrate flexibility and adaptability to change.
• Demonstrate a high degree of professionalism in communication, attitude and teamwork with employees, customers, peers and management.
• Demonstrate a high level of quality work, attendance and appearance.
• Adhere to all Company Policies and Procedures and Safety Regulations.
• Support the adoption and delivery of a world-class customer Service approach to all Roccia functions.

Skills: Digital Marketing Support, Customer Relationship Building, Content Creation, Brand Representation, Adaptability, Professional Communication, Quality Standards, Policy Compliance

• Design and sell kitchen and bath cabinetry, closets, countertops, and appliances using the 20/20 design program.
• Guide clients through the design phase and product selection with attention to detail.
• Interact directly with clients in the showroom and evaluate their needs, desires, and provide design and quotes, as well as measuring and layout.
• Responsible for computing budget ranges and price estimates for the design project that has been provided to the customer.
• Determine the scope of services required for customers' projects and manage timely manner with all aspects of projects from initial contract to completion of the project.
• Follow up with all clients to provide unique customer service.
• Meet monthly, quarterly, and yearly sales goals.
• Practice excellent communication and effective time management.
• Attend meetings and training as identified and requested by management.
• Support other showrooms' employees with the 20/20 design program and other job-related needs.

Skills: Kitchen Bath Design, 20/20 Design, Client Consultation, Product Selection, Budget Estimating, Project Management, Customer Follow-Up, Sales Performance

• Apply knowledge of 20/20 design software and the ability to complete custom design requests.
• Meet customers in the showroom and demonstrate the different products and design options based on their individual needs.
• Develop new business by establishing professional relationships with builders and remodelers.
• Accurately measure and place a customer's order.
• Follow up with customers and address any questions or concerns they may have.
• Design and estimate full remodeling of kitchen and bath projects.
• Coordinate with the Production team as the project moves from inception to completion.
• Develop in-depth knowledge and proficiency in the Bellari product lines and sales process.
• Conduct customer home field measurements and evaluate construction details relevant to each project.

Skills: 20/20 Design Skills, Showroom Consultation, Builder Relationships, Field Measurements, Customer Follow-Up, Kitchen Bath Estimating, Project Coordination, Product Expertise

• Work with residential customers to assist in the selection and design of custom kitchen and bath projects.
• Develop ongoing relationships with customers, builders and contractors to create unique installations, designs, and product suggestions.
• Utilize a consultative sales approach when working with customers, consistently suggesting enhancements, add-ons and alternate solutions.
• Remain up-to-date on all products, materials, finishes and options.
• Consistently maintain a perfectionist's approach in regards to the design process, ensuring that all designs capture correct measurements and product selections.
• Guide customers through kitchen/bath design, product selection, and the installation process.
• Meet goals for successfully converting sales.
• Apply experience with cabinet design software, ProKitchen, 20/20.
• Understand kitchen design trends and evolving customer preferences.
• Understand the competitive marketplace for kitchen products and the ability to articulate Home Center Outlet's value proposition.

Skills: Residential Design Sales, Client Relationship Building, Consultative Selling, Product Knowledge, Design Accuracy, Installation Guidance, Cabinet Design Software, Market Trend Awareness

• Welcome and engage every customer and provide the best customer experience, developing long-term relationships.
• Provide support face-to-face, over the phone and via email to better help customers understand the benefits of working with.
• Ensure the showroom is always in perfect condition, including, but not limited to, the cleanliness of all furniture and equipment, supplies, placing marketing materials and all other needs for the correct functioning of the space.
• Manage and maintain the showroom, including ordering and stocking supplies, etc.
• Perform and keep records of documents in the center according to its needs.
• Respond to incoming leads within 24 hours by contacting the lead directly.
• Guide leads through the Beckman Sales process, including prospect and client meetings, creating estimates, sending estimates within the correct time frames, and following up with clients through the signing process.
• Measure results according to the Beckman Lead Management System.
• Improve best practices and suggest innovations to accelerate results and impact.
• Prospect using co-created lead strategies.

Skills: Customer Engagement, Multichannel Support, Showroom Management, Inventory Coordination, Lead Response, Sales Process Management, Performance Tracking, Sales Prospecting

• Experience in kitchen and bath design.
• Proficient in 2020 Design.
• Knowledge of AutoCAD.
• Strong customer service skills.
• Able to keen eye for design.
• Knowledge of cabinets, millwork and appliances.
• Excellent working knowledge of MS Office (Excel and Word).
• Strong analytical and problem-solving skills.
• Exceptional interpersonal and organizational skills.
• Strong written and verbal communication skills.
• Solid math and measurement skills (i.e., conversions from fractional to decimal, metric).
• Ability to multitask between orders.

Qualifications: BA in Environmental Design with 3 years of Experience

• Excellent proficiency in Microsoft Office Suite, Adobe, CAD, and SketchUp (or similar programs).
• Kitchen and Bath education and/or experience.
• Strong time management and organizational skills.
• Ability to thrive in a fast-paced environment and handle multiple projects at once.
• Strong attention to detail, both on-site and throughout the design process.
• Develop detailed knowledge of all product lines and features.
• Strong communication and listening skills.
• Ability to manage tasks independently, but can collaborate as a team member and with trades on site.
• Ability to arrive at work and job sites on time.
• Able to meet deadlines.
• Able to adapt to the needs of the showroom and clients.

Qualifications: BS in Architectural Studies with 4 years of Experience

• Experience in designing kitchens and bathrooms.
• Must be proficient and comfortable with design software like 20/20, AutoCad, Chief Architect, and SketchUp.
• Strong space-planning skills to create the overall function and flow of environments.
• Ability to coordinate color palettes, materials, and plumbing fixtures to achieve design goals.
• Understanding of lighting design.
• Willingness to learn new software and design skills.
• Must be well-organized, detailed and deadline-oriented.
• Excellent written and verbal communication skills.
• Must be passionate about exceptional customer service.
• Ability to handle high-end clientele with confidence, poise, and professionalism.
• Willingness to adhere to all company policies, procedures, regulations, and standards.
• Ability to build and maintain lasting team and business relationships.
• Must have Certified Interior Designer (CID), Certified Kitchen or Bath Designer through NKBA (CKD, CBD), or ASID affiliation.

Qualifications: BS in Interior Design with 7 years of Experience

• Must have knowledge of company policies, procedures, and overall mission and vision.
• Experience in sales, construction and design.
• Knowledge of interior products and cabinetry construction.
• Knowledge of computer programs, including 20/20 Design, Excel, Word, and PowerPoint.
• Able to communicate that allows for the effective qualification of prospective clients.
• Able to active listening by giving full attention to what others are saying, asking appropriate questions and not interrupting at inappropriate times.
• Must have efficient problem-solving.
• Able to manage time, organization and written communication.
• Able to customer service manage difficult client/customer service situations, respond promptly to customer needs, solicit customer feedback to improve service, respond to requests for service and assistance and meet commitments.
• Able to analyze data and situations accurately with a strong attention to detail in order to develop the proper course of action to be taken.
• Able to build trusting client relationships and effectively communicate throughout the design/sales process.

Qualifications: BS in Construction Management with 6 years of Experience

• Ability to read blueprints and field measurements.
• Ability to handle client product questions and walk them through the remodel and new construction process.
• Ability to prospect new clients with telephone calls and appointments.
• Ability to prioritize, accurately multitask and adhere to any deadlines set.
• Ability to drive and close sales.
• Able to keep up with design trends and product updates.
• Able to research sources for developing prospective customers and for information to determine their potential.
• Able to analyze the market potential and determine the value of existing and prospective customers to the organization.
• Able to create and manage a customer value plan for existing customers, highlighting profile, share and value opportunities.
• Able to plan and organize personal sales strategy by maximizing the Return on Time Investment for the territory.
• Able to learn in a fast-paced and friendly environment.

Qualifications: BS in Residential Planning with 5 years of Experience

• Proficient in 20/20 design software.
• Strong familiarity with home renovation, addition, or remodeling.
• Excellent communication skills with customers and vendors.
• Must have NKBA (CKD) certification.
• Ability to establish priorities and proceed with objectives with minimal supervision.
• Ability to work independently and in a team environment.
• Working knowledge of Microsoft Office Suite.
• Sales and design experience with a kitchen and bath showroom, residential design and build remodeling company, or a residential interior design and remodel firm.

Qualifications: BA in Fine Arts with 6 years of Experience

• Experience selling in the Kitchen and Bath Industry.
• Experience working with residential trade contractors (plumbing, electrical, HVAC, carpentry, countertops, drywall, tile and flooring).
• Extensive sales background.
• Understanding of construction basics.
• Basic computer skills in MS Office applications.
• Ability to design software experience with 20/20 or equivalent.
• Exceptional customer relations skills.
• Ability to provide internal and external customer service.
• Ability to communicate and work in a productive team environment.
• Effective oral and written communication skills.
• Effective time management skills and the ability to prioritize highly profitable actions.
• Effective and creative use of problem-solving skills.
• Must be self-motivated.
• Able to set goals to measure performance.

Qualifications: BS in Architectural Studies with 5 years of Experience

• Knowledge of 20/20 or AutoCAD.
• Excellent communication, interpersonal and sense of urgency skill set.
• Ability to interpret customer ideas into realistic plans.
• Articulate deadlines, expectations and needs with vendors, customers and management.
• Ability to perform tasks and manage time with minimal oversight in a team environment.
• Adaptability in a fast-paced environment.
• Proven sales and operations management experience.
• Excellent people skills.
• Must have Microsoft Office, Email, a computer and typing skills.
• Ability to be detail-oriented, a self-starter.

Qualifications: BS in Interior Design with 6 years of Experience

• Custom kitchen and bath design experience.
• Proficient in 2020 Design Software.
• Strong consultative sales experience with proven success in achieving and exceeding sales goals.
• Knowledge of successful sales techniques and closing strategies.
• Able to be outgoing and personable, with a drive for achieving success and producing results.
• Comfortable establishing, building, and maintaining professional relationships with customers.
• Able to create, detail-oriented, and highly motivated.
• Ability to work well with customers.
• Ability to organize well.
• Excellent communication skills.

Qualifications: BS in Residential Planning with 4 years of Experience

• Strong familiarity with kitchen and bath cabinetry, materials, finishes, and detailing.
• Working knowledge of 20/20.
• Must have Microsoft Office experience.
• Excellent communication and people skills.
• Able to be creative and pay attention to detail.
• Able to be well-organized and reliable.
• Experience in a professional design environment.
• Ability to read blueprints and convert them to a realistic working design.

Qualifications: BS in Kitchen and Bath Design with 2 years of Experience