KEY ACCOUNT COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Jan 06, 2026 - The Key Account Coordinator has experience in the sports lifestyle industry, particularly managing large-scale footwear and apparel accounts with a focus on routing and logistics. This role requires strong data analytics skills, proficiency in Salesforce, Excel, and EDI systems, and the ability to drive business growth through both existing relationships and new opportunities. The coordinator is also self-motivated, collaborates effectively with the North American team, and confidently engages with customers to present products, technology, and brand philosophy.

Essential Hard and Soft Skills for a Standout Key Account Coordinator Resume
  • Account Strategy
  • Contract Negotiation
  • Order Management
  • ERP Processing
  • EDI Processing
  • Data Analysis
  • Vendor Compliance
  • Program Execution
  • Pricing Management
  • Reporting Analysis
  • Customer Communication
  • Stakeholder Coordination
  • Problem Resolution
  • Team Collaboration
  • Relationship Management
  • Analytical Thinking
  • Time Management
  • Attention Detail
  • Proactive Support
  • Adaptability

Summary of Key Account Coordinator Knowledge and Qualifications on Resume

1. BA in International Business with 4 years of Experience

  • Exceptional computer skills (MS Office, especially MS Excel).
  • Basic financial literacy, understanding, including the ability to process payments efficiently, on time.
  • Superior interpersonal and communication skills.
  • Exceptional time management.
  • Ability to be well-organized and responsible, with an aptitude for problem-solving.
  • Experience in a high-demand office setting.
  • Ability to be detail-oriented with a high degree of care.
  • Must have a passion for wine and spirits (WSET training).
  • Able to display an entrepreneurial spirit and is highly self-motivated.
  • Must have a high degree of professional integrity.
  • Excellent verbal and written communication skills.
  • Ability to team player with a high level of dedication.
  • Experience as a sales coordinator or in other administrative positions.
  • Experience in the beverage-alcohol industry.

2. BS in Finance with 6 years of Experience

  • Professional Sales and DSD management experience within the Food and Beverage category.
  • Able to demonstrate business familiarity with South/SE regional accounts.
  • Demonstrated skills in achieving sales, profitability, and budget goals.
  • Demonstrated commitment to building strong business relationships with customers.
  • Ability to effectively implement sales and marketing strategies.
  • Ability to effectively monitor category performance versus plan and communicate accordingly.
  • Ability to understand trade spending effectiveness (efficiency of promotional activity).
  • Strong analytical skills, critical thinking skills and problem-solving skills.
  • Strong presentation and communication skills, both verbal and written.
  • Ability to interface and demonstrate leadership both internally and externally (with DSD partners).
  • Must have a high-energy self-starter as well as a collaborative team player.
  • Proven ability to effectively communicate cross-functionally within the company and with the customer.
  • Ability to effectively communicate with senior leaders internally and with customers.

3. BA in Business Administration with 4 years of Experience

  • Proven ability to multitask under fast-paced, sometimes high-stress environments.
  • Ability to maintain a professional demeanor and positive interaction with customers, management and fellow employees.
  • Excellent written and verbal skills when addressing either individuals or groups.
  • Willingness to meet and exceed customer expectations on a daily basis, with willingness to ''own'' situations as they arise.
  • Ability to be dependable, motivated, and a self-starter.
  • Ability to multitask and be highly organized.
  • Ability to provide customer service-oriented.
  • Experience in sales administration and customer service.
  • Excellent Microsoft Excel experience.
  • Basic Microsoft Word and Outlook experience.
  • Must have Wynn Operating Database skills.

4. BS in Data Analytics with 3 years of Experience

  • Previous experience in estimating.
  • Previous experience in a customer service role dealing with a high volume of work.
  • Must have a passion for customer service.
  • Strong familiarity with working in a target-driven environment.
  • Experience in seeking solutions for customers.
  • Good working knowledge of Excel and Word.
  • Previous experience of working with specific guidelines.
  • Previous experience in the building industry.
  • Experience with Salesforce/Titan/SAP/Outlook/Qlickview/Capacity Planner.

5. BA in Economics with 2 years of Experience

  • Able to appreciate customers' logistical needs and vendor compliance.
  • Able to develop and maintain strong working relationships with customers, retail partners, peers and other departments.
  • Working knowledge of Microsoft Office 365 packages, including strong Excel skills.
  • Excellent organisational skills and ability to prioritize.
  • Able to demonstrate a 'team player' ethic.
  • Excellent attention to detail.
  • Ability to work with confidential information and remain discreet at all times.
  • Able to drive, proactive and able to work at pace.
  • Excellent written and verbal communication.

6. BS in Management Information Systems with 3 years of Experience

  • Experience working in the (Re-)insurance sector.
  • Highly motivated, driven by problem-solving and applies analytical, strategic and critical thinking.
  • Ability to create and work effectively under tight deadlines and work both independently and in a team, while keeping close attention to detail.
  • Ability to know how to develop and track progress against project plans, timelines and changing priorities.
  • Strong written and verbal communication skills and integrity when communicating with internal and external partners.
  • Fluent in English, any other European language.
  • Advanced skills in MS Office Suite, including PowerPoint, Excel, Word, Outlook, SharePoint, MS Teams, MS BI, etc.
  • Must be curious about marketing topics and have a keen eye for developing impactful presentations.

7. BS in Supply Chain Management with 7 years of Experience

  • Understanding of FM maintenance operational processes.
  • Proven financial and budgetary skills, including monitoring, analysis, planning, interpretation, and summarisation.
  • Ability to review financial performance against KPIs and provide plans to redress issues identified.
  • Must have analytical skills covering written, graphic, numeric and statistical information and involving risk assessment.
  • Knowledge of risk management within a medium to large organisation.
  • Understanding of contract requirements, including financial limits, financial penalties, the escalation process, and key portfolio assets.
  • Demonstrated aptitude in effective management of people with strong leadership skills and well-developed interpersonal skills.
  • Good verbal and written communication skills.
  • Proactive communication skills are requisite in establishing and maintaining customer confidence.
  • Good problem-solving skills with a good level of attention to detail.
  • Ability to work under pressure, use own initiative and meet deadlines.
  • Ability to manage, lead and motivate a team of people.
  • Proficient in establishing and building client relationships to meet the departmental goals of the Organisation.
  • Proficient with the Microsoft Office Suite, FSI Concept, and Maximo or similar software.

8. BA in Business Administration with 3 years of Experience

  • Experience in Customer PO Management or Accounts Receivable.
  • Prior experience with projection reporting or forecasting.
  • Excellent customer service and verbal/written communication skills.
  • Basic math skills and Microsoft Office computer skills.
  • Intermediate Excel skills.
  • Able to deal constructively with conflict and respond professionally to customers and team members.
  • Able to work quickly, independently and resourcefully with minimal supervision.
  • Able to be detail-oriented and accurate and consistent with a sense of urgency.

9. BA in International Business with 4 years of Experience

  • Previous experience in a fast-paced customer service environment with excellent face-to-face presentation skills.
  • Excellent telephone and verbal communication skills and a professional phone manner.
  • Excellent written communication skills.
  • Strong customer service standards.
  • Demonstrated investigation, problem-solving solving and dispute resolution skills.
  • Proven track record of consistently delivering exceptional results in a high-performance culture.
  • Ability to work under pressure while achieving Key Performance Indicators (KPIs).
  • Receptive to feedback and willing to develop professionally.
  • Highly competent with the Microsoft Office product suite (Excel, Word).
  • Professional approach to work with an exceptional attention to detail and accuracy.
  • Ability to work autonomously and prioritise workload.
  • Ability to collate, analyse, and interpret data to add value.
  • Must have a desire or experience to work in the superannuation industry.
  • Proven experience in Outbound Call management.
  • Ability to deliver specialist knowledge of superannuation legislation and operational requirements.
  • Ability to build strong interpersonal relationships with internal and external customers.

10. BS in Supply Chain Management with 5 years of Experience

  • Experience in the sports lifestyle industry.
  • Previous experience in working with large-scale footwear/apparel accounts, in particular, navigating routing and logistics.
  • Strong data analytics experience.
  • Previous experience working with Salesforce, Excel, and EDI systems.
  • Able to relish the challenge of developing business with the existing customer base as well as creating new opportunities for growth.
  • Able to self-motivated, with the ability to work effectively unsupervised.
  • Able to collaborate and contribute positively to the great North American team.
  • Able to enjoy connecting with customers to present products, technology and philosophy in an inspiring way and are confident presenting to a group.

11. BA in Sales Management with 3 years of Experience

  • Experience within a customer-focused environment.
  • Must have commercial market acumen, keeping up to date with the necessary changes in the marketplace.
  • Must have a high degree of PC literacy, including Word and Excel.
  • Good time management with the ability to work under pressure.
  • Ability to communicate confidently face to face, by phone and in writing.
  • Must have CII, Group Risk qualification.
  • Experience in the technical aspects of insurance products.
  • Knowledge and or experience of working in a sales office environment/account management role.

12. BA in Communications with 4 years of Experience

  • Experience in the related field and successful demonstration of responsibilities as presented above.
  • Knowledge of, or a strong capability to acquire knowledge of, Dematic's market, the drivers, challenges and trends facing customers, and how Dematic's solutions, products, and services address customer requirements.
  • Strong understanding of internal and external communications.
  • Proactive self-starter with discipline for setting goals and metrics, driving decisions, and getting closure on recommendations and issues.
  • Excellent communication and influencing skills at all levels, both internal and external and competence in making timely, effective, principles-based decisions.
  • Experience in a Windows computer system environment and Microsoft Office Programs (Word, Excel, Outlook, etc).
  • Excellent customer service skills.
  • Experience with transportation software or Call Center environments.

13. BS in Marketing with 2 years of Experience

  • Experience in a customer service department.
  • Ability to have a high degree of self-management and proactive problem-solving.
  • Must be a strong customer advocate with a quality focus.
  • Ability to work cross-functionally with all other departments involved in these specific key accounts.
  • Excellent customer handling skills, organization skills.
  • Strong communication skills, written and verbal in English, German, and the secondary language, French.
  • Able to work under pressure and meet deadlines.
  • Experience with Microsoft Office (Outlook, Teams, Excel, PowerPoint).
  • Must have analytical skills and attention to detail.

14. BA in Economics with 3 years of Experience

  • Experience in inside sales, telephone sales, customer service, or collections, or equivalent education and experience.
  • Intermediate knowledge of selling services.
  • Basic knowledge of UPS products and the UPS industry.
  • Advanced interpersonal, communication, and presentation skills to communicate with employees, customers and vendors.
  • Ability to work in a team environment and to work on multiple projects simultaneously.
  • Advanced computer skills with emphasis on MS Office products, ERP/MRP and CRM systems.
  • Excellent organisation skills.
  • Able to pay exemplary attention to detail.
  • Ability to work within a fast-paced, competitive commercial environment.

15. BA in International Business with 2 years of Experience

  • Excellent communication and customer service skills.
  • Ability to work in a multi-cultural environment.
  • Highly analytical with strong attention to detail.
  • Excellent time management skills with the ability to multitask.
  • Must have skills to work both independently and as part of a team.
  • Relevant experience and should have a strong customer service background.
  • Prior exposure in the Maldives or in the wine and F&B Industry.
  • Ability to team collaborator mindset.
  • Ability to prioritize, multitask and manage timelines.

16. BA in Sales Management with 4 years of Experience

  • Ability to be flexible to changing work demands.
  • Ability to problem-solve and communicate effectively.
  • Must have an interest in current fashion trends and the international fashion business.
  • Previous fashion experience.
  • Experience of working with Key accounts in the Fashion sector.
  • Experience in managing concessions with Blue Chip fashion retailers.
  • Ecommerce experience as a Buyer or Merchandiser.
  • Proven experience in using CRM systems.
  • Fluent in written and spoken English.

17. BA in Business Administration with 3 years of Experience

  • Experience as a sales coordinator.
  • Must have high levels of professionalism and be comfortable communicating with various stakeholders.
  • Must have a passion or interest in sustainability.
  • Strong attention to detail and the ability to interpret and present data.
  • Strong organisational skills and ability to juggle multiple priorities.
  • Intermediate use of Microsoft Office (Excel, PowerPoint, Word).
  • Must be self-motivated and willing to be flexible in work schedule and hours.
  • Ability to work later and/or work weekends to assist with operational issues.
  • Excellent written and verbal communication skills.
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