Job Summary: 

• Shadow and support team members to learn and increase responsibility
• Take ownership of assigned applications
• Collaborate with team members to ensure the optimal design and delivery of solutions
• Research, create, and manage business needs, requirements, and cost/benefits
• Create and manage a backlog of requirements
• Create documentation to assist with training
• Manage and communicate updates to stakeholders
• Manage application issues, fixes, and enhancements
• Play a role in an Agile software development team
• Lead requirements gathering effort with stakeholders
• Participate in all Scrum ceremonies
• Groom the backlog to decompose and estimate stories
• Clarify requirements during development

Skills on Resume: 

• Team Collaboration (Soft Skills)
• Requirements Analysis (Hard Skills)
• Backlog Management (Hard Skills)
• Stakeholder Communication (Soft Skills)
• Issue Management (Hard Skills)
• Agile Participation (Soft Skills)
• Documentation Creation (Hard Skills)
• Ownership Mindset (Soft Skills)

Job Summary: 

• Rotate between multiple departments to learn the fundamentals of each team and contribute to both operations and assigned projects
• Utilize SAP for business operations and data gathering
• Collect and compile operational data into meaningful reports
• Present results from reports and projects to the management team
• Monitor processes to improve the quality of work and productivity
• Research defects for root cause analysis and determine preventative actions
• Learn the business processes for each team rotate through
• Participate in and/or manage projects

Skills on Resume: 

• Process Monitoring (Hard Skills)
• SAP Utilization (Hard Skills)
• Data Reporting (Hard Skills)
• Root Analysis (Hard Skills)
• Team Rotation (Soft Skills)
• Project Participation (Soft Skills)
• Business Learning (Soft Skills)
• Management Presentation (Soft Skills)

Job Summary: 

• Provide intraday, daily, and weekly reporting and analysis on KPIs to further illustrate performance
• Provides analytical support for special projects related to Call Center initiatives
• Analyze and report on the key call center metrics to gauge trends and forecast performance
• Identify major incidents as they happen and work with business partners to address and correct them
• Determine the impact of the major incidents
• Identify pain points in the intraday environment and work towards a solution
• Track events that will either hinder or increase KPIs
• Work with leaders to effectively deploy and analyze initiatives
• Creates and maintains documentation regarding all analysis and reporting
• Work with Key Departments to ensure all functions within the Call Center are operating
• Identify these key departments based on the problem/issue to ensure proper resolutions

Skills on Resume: 

• KPI Analysis (Hard Skills)
• Incident Management (Hard Skills)
• Trend Forecasting (Hard Skills)
• Pain-Point Identification (Soft Skills)
• Partner Coordination (Soft Skills)
• Initiative Deployment (Soft Skills)
• Report Documentation (Hard Skills)
• Cross-Department Collaboration (Soft Skills)

Job Summary: 

• Identify project requirements through customer interviews, JAD sessions and review of project artifacts
• Participate in meetings with SME’s, client management and vendor personnel
• Support and participate in business function analysis and process mapping
• Defining and developing training materials
• Facilitating training sessions with clients
• Defining and developing testing materials (e.g., test scenarios, use cases, etc.)
• Developing or updating user and system maintenance documentation
• Participate in testing and validation of software solutions
• Converting raw data into repeatable, measurable data models

Skills on Resume: 

• Requirements Gathering (Hard Skills)
• Stakeholder Meetings (Soft Skills)
• Process Mapping (Hard Skills)
• Training Development (Hard Skills)
• Client Training (Soft Skills)
• Testing Materials (Hard Skills)
• Documentation Creation (Hard Skills)
• Data Modeling (Hard Skills)

Job Summary: 

• Supporting the delivery of multiple (concurrent) projects by completing and updating project documentation
• Adjusting schedules and determining daily priorities
• Ensuring efficient and on-time delivery of project tasks and milestones
• Following proper escalation paths
• Managing customer and supplier relationships to do so by the primary BA on the project
• Providing SME Knowledge transfer across the SD Team
• Leading the requirements workshops
• Supporting the primary BA in the production of project-level analysis 
• Producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, etc.)
• Collaborating closely with fulfilling teams, e.g., developers, to implement the requirements, and provide necessary guidance to testers during the QA process
• Eliciting and clearly documenting business and systems requirements including business processes and system inefficiencies
• Creating all documentation at the correct level of detail and standard to endure future phases of each project is correctly directed to deliver fit-for-purpose solutions

Skills on Resume: 

• Project Support (Soft Skills)
• Schedule Prioritization (Soft Skills)
• Milestone Delivery (Hard Skills)
• Requirements Workshops (Soft Skills)
• Stakeholder Management (Soft Skills)
• Requirements Elicitation (Hard Skills)
• Analysis Documentation (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Managing and facilitating engagements with customers/stakeholders and ensuring all are kept up-to-date
• Ensuring all necessary artefacts are produced throughout the project lifecycle, ensuring these are reviewed and approved by the correct stakeholders
• Identifying any constraints or dependencies relating to the solution or delivery
• Manage any risks associated with the project, understanding when these become issues, and escalate appropriately and suggest mitigating actions
• Authoring respective documents, ensuring appropriate governance is applied, and taking the document through version control
• Responsible for resolving any business or technical queries relating to the requirements or design are answered and resolved, before completing the review and approval cycle with the appropriate stakeholders
• Test scenarios, scripts and closure documentation
• Raising, tracking and escalating defects
• Supporting in ensuring the project and team plans are kept up-to-date 
• Supporting Business Readiness with PIS and cutover/ health check tasks

Skills on Resume: 

• Stakeholder Engagement (Soft Skills)
• Risk Management (Hard Skills)
• Dependency Identification (Hard Skills)
• Document Governance (Hard Skills)
• Query Resolution (Soft Skills)
• Test Management (Hard Skills)
• Defect Tracking (Hard Skills)
• Project Support (Soft Skills)

Job Summary: 

• Act as the principal conduit for the gathering, management, analysis and documentation of business requirements generated by key business stakeholders
• Create use cases, process diagrams and other documents to support requirements
• Assist in the preparation of solution design, system acceptance tests and support handover
• Collecting, understanding, and transmitting the business requirements for the project, and communicating them to Solution Architects, Developers, Testers and Support teams
• Work closely with solution teams and business stakeholders, bringing both into regular and close contact 
• Gain and maintain a detailed understanding of the business data model, workflow processes and architecture across key applications
• Build trusted relationships with management, SME’s, business sponsors and third parties at different levels within the organisation
• Document workflows and results of business analysis and obtain sign-off from the business on the specifications
• Assist with Functional and User Acceptance Testing, Governance and Sign off
• Provide the link between the customer, solution teams and any third parties regarding software functionality, throughout the development lifecycle
• Day-to-day management of change requests in relation to project/BAU plans to ensure agreed deadlines are met

Skills on Resume: 

• Requirements Analysis (Hard Skills)
• Use-Case Creation (Hard Skills)
• Solution Support (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Data Understanding (Hard Skills)
• Workflow Documentation (Hard Skills)
• UAT Assistance (Hard Skills)
• Change Management (Soft Skills)

Job Summary: 

• Support of existing business processes and technology
• Testing and implementation of new developments and system changes
• User support/system problem analysis, day-to-day operational uptime
• Assist with ad hoc report requirements from the Business 
• Assist in creating and maintaining user training manuals and standard operating procedures
• Business Process Design and prototyping functional requirements
• Process analysis, problem solving and documentation
• Facilitation of cross-functional meetings and workshops 
• Brainstorm and propose new developments and changes to business processes and technology

Skills on Resume: 

• Process Support (Hard Skills)
• System Testing (Hard Skills)
• Issue Analysis (Hard Skills)
• Report Assistance (Hard Skills)
• Training Documentation (Hard Skills)
• Process Design (Hard Skills)
• Problem Solving (Soft Skills)
• Workshop Facilitation (Soft Skills)

Job Summary: 

• Identify, clarify, document and communicate business requirements according to the client’s business needs
• Analyze the system impact and risk of developing new IT functionalities (mobile/web applications, CRM)
• Produce workshops, train users and facilitate communication between the business and the IT teams during the project delivery phase
• Coordinate and communicate with stakeholders to translate their needs into business requirements
• Support the day-to-day operations of a SharePoint development and operations team
• Respond to and fulfill simple SharePoint helpdesk tickets
• Perform stakeholder engagement and outreach activities
• Develop procedures, manuals, and other documentation
• Create high-level briefings and status reports for executive management and stakeholders
• Document and analyze business requirements so that they may be accurately translated into functional and technical requirements

Skills on Resume: 

• Requirements Documentation (Hard Skills)
• Impact Analysis (Hard Skills)
• User Training (Soft Skills)
• Stakeholder Translation (Soft Skills)
• SharePoint Support (Hard Skills)
• Stakeholder Engagement (Soft Skills)
• Procedure Development (Hard Skills)
• Status Reporting (Soft Skills)

Job Summary: 

• Provide analysis and continuous support on all product-related projects from inception to release
• Interact with Business and Product Owners to gather and document high-level project requirements
• Engage with Legal, Marketing, Engineering, Vendors and other departments to gather and define detailed requirements 
• Create Business Requirements/Project Definition Documents for distribution and reference material
• Maintain Project Definition Documents up to date based on changes that occur during and post the project’s implementation
• Defining high-level schedules and providing weekly updates to Product Release Management
• Following up with individual departments to ensure the project remains on schedule
• Gather and document project risks analysis and communication plans
• Create user stories in JIRA according to product and special project requirements using Agile methodology
• Attend and support the PDG Agile team's ceremonies and backlog prioritization process

Skills on Resume: 

• Product Analysis (Hard Skills)
• Requirements Gathering (Hard Skills)
• Cross-Department Coordination (Soft Skills)
• Document Creation (Hard Skills)
• Schedule Management (Soft Skills)
• Risk Analysis (Hard Skills)
• User Storywriting (Hard Skills)
• Agile Participation (Soft Skills)

Job Summary: 

• Analyse, design and improve processes and digital solutions
• Conduct workshops with key stakeholders to understand user needs and identify process gaps vs global standards
• Perform in-depth analysis of business data to derive insights and propose process design improvements
• Generate end-to-end business analysis documentation, ensuring on-time and high-quality delivery
• Create process maps and a business requirement document that identifies how to deliver services to clients in the most efficient way
• Create and update business analysis and /project documentation (requirements, use cases, UAT, project updates, etc)
• Identify and document automation (RPA) opportunities, preparing them for development
• Utilise Agile techniques to set up, configure and test workflow technology in new offices
• Configure the workflow tool to turn business requirements into digital flows
• Manipulate complex data for upload into the tool
• Support the business through user testing, providing expert guidance on the tool and processes
• Support and train users to embrace digital solutions and embed a continuous improvement cycle
• Provide on-site and remote training to end users on the tool, building capability within the business
• Provide support to end users to solve problems through a hypercare period
• Identify and document improvement opportunities, creating a product improvement backlog for future enhancement

Skills on Resume: 

• Process Design (Hard Skills)
• Data Analysis (Hard Skills)
• Workshop Facilitation (Soft Skills)
• Documentation Creation (Hard Skills)
• RPA Identification (Hard Skills)
• Workflow Configuration (Hard Skills)
• User Testing (Soft Skills)
• User Training (Soft Skills)

Job Summary: 

• Perform bid success evaluation and tracking
• Ensure maintenance of all competitive data
• Assist in Modeling for New BD Opportunities
• Assist in creating an annual budget for Generic Rx
• Monitor compendium information changesPerform evaluations for third-party chargeback data to determine prospective issues and opportunities
• Review customer purchasing compliance and address with Sales
• Review the profitability report before sharing with Analysts and Management
• Review and guide Customer / Product level profitability
• Evaluate pricing on Est. vs Actual after fin. Adj.
• Evaluate pricing requests and new opportunities by using multiple resource tools (Internal systems, IMS, and communication with sales reps)

Skills on Resume: 

• Bid Evaluation (Hard Skills)
• Data Maintenance (Hard Skills)
• Opportunity Modeling (Hard Skills)
• Budget Assistance (Hard Skills)
• Chargeback Analysis (Hard Skills)
• Compliance Review (Hard Skills)
• Profitability Assessment (Hard Skills)
• Pricing Evaluation (Hard Skills)

Job Summary: 

• Updating existing contracts with new policies and creating new contracts for new customers
• Update daily sales report for senior management to highlight monthly performance and sales/units trends vs budget
• Identify product opportunities where Taro has a low market share
• Identify potential customers where products are not on contract
• Provide the Sales team with customer performance worksheets every month as an overview of customer activity vs the prior period in units and dollars
• Reports to be customized based on the changing customer landscape
• Compare Taro to its competitors to understand where market share is shifting, and new players in the market
• Identify which products should be “go-get” items on Sales calls
• Analyze wins and losses from an annual RFP to understand bottom-line impact

Skills on Resume: 

• Contract Updates (Hard Skills)
• Sales Reporting (Hard Skills)
• Market Analysis (Hard Skills)
• Customer Identification (Soft Skills)
• Performance Tracking (Hard Skills)
• Competitive Comparison (Hard Skills)
• Product Targeting (Soft Skills)
• RFP Analysis (Hard Skills)

Job Summary: 

• Share with the P&C group to help with future pricings
• Communicates and works across multiple departments such as Legal, Finance, Logistics, and Customer Service
• Act as the go-to person for any question related to Pricing and Contracts
• Conduct key pricing analysis and assessments
• Collaborating with key counterparts in sales, marketing, finance and supply chain
• Manage approved pricing recommendations, including analytical support, customer communications materials, and field sales communications
• Prepare and present pricing analysis and recommendations to the finance, sales and marketing, and pricing committee
• Administer product launches, price adjustments and rfp’s
• Follow up with NAMs on offers sent to customers
• Outline and make the necessary changes/recommendations for Terms and Conditions for Business approval

Skills on Resume: 

• Pricing Analysis (Hard Skills)
• Cross-Department Communication (Soft Skills)
• Stakeholder Collaboration (Soft Skills)
• Contract Guidance (Soft Skills)
• Sales Support (Soft Skills)
• Launch Administration (Hard Skills)
• Recommendation Presentation (Soft Skills)
• Terms Review (Hard Skills)

Job Summary: 

• Make changes/recommendations for key business risks
• Work closely with the legal department to identify key legal risks
• Work with other internal teams to remediate other points of contention
• Provide monthly notification to field Sales of customer proposals/contracts outstanding and contracts due to expire
• Investigate, resolve and respond to internal and external inquiries about pricing
• Maintain all pricing and contract files and folders
• Perform various administrative tasks for all divisions regarding Pricing and Contracts
• Liaison between IT and P&C to ensure the data function of the Grid

Skills on Resume: 

• Risk Assessment (Hard Skills)
• Legal Coordination (Soft Skills)
• Issue Remediation (Soft Skills)
• Sales Notification (Soft Skills)
• Pricing Inquiry (Hard Skills)
• File Maintenance (Hard Skills)
• Admin Support (Soft Skills)
• Data Liaison (Hard Skills)

Job Summary: 

• Remain fully informed on market trends and present them within the section
• Understand business objectives and plan necessary analysis and market entry strategies
• Prepare market and competitor analysis
• Support the product owner with product-related analysis activities
• Identify and monitor target clients and their needs
• Collaborate with account managers on business development support
• Develop competitive knowledge and leverage in the pre-sales cycle
• Work with IT security managers to document compliance and capture feedback
• Develop detailed portfolio management standards and guidance for IT security
• Publish, maintain, and revise portfolio management documentation
• Elicit key information and investigate root cause analysis
• Advise on IT security internally

Skills on Resume: 

• Market Analysis (Hard Skills)
• Strategy Planning (Soft Skills)
• Competitor Research (Hard Skills)
• Client Identification (Soft Skills)
• BD Collaboration (Soft Skills)
• Compliance Documentation (Hard Skills)
• Root Analysis (Hard Skills)
• Security Advisory (Soft Skills)

Job Summary: 

• Prepare analysis, communication and presentation material for the commercial management team
• Conduct ad hoc business analyses
• Support strategic commercial projects
• Get familiar with and extract insights from various business systems such as PowerBI and CRM (MS Dynamics, SAP, Salesforce.com)
• Assist in the analysis of new/existing problems
• Test software modifications before end-user testing and acceptance
• Documentation and review of processes
• Support users daily with operational issues 
• Ensure the integrity and accuracy of business system data
• Ensure thorough testing is carried out before implementation in the live environment
• Deliver training to end users 

Skills on Resume: 

• Commercial Analysis (Hard Skills)
• Ad Hoc Analysis (Hard Skills)
• Strategic Support (Soft Skills)
• System Insights (Hard Skills)
• Problem Analysis (Hard Skills)
• Software Testing (Hard Skills)
• Process Documentation (Hard Skills)
• User Training (Soft Skills)

Job Summary: 

• Assist with production support, including triaging, reporting defects and collaborating with the business to identify workarounds
• Provide support in defining system enhancement opportunities identified during production support interactions
• Review and analyze user stories and assist in authoring user acceptance criteria and test steps in collaboration with the Program/Product Owner
• Execute test plans and test strategies as defined by the Systems team
• Execute regression test plans as defined by the Systems team and assist in identifying gaps in unit testing test cases when regression items are found
• Evaluate configuration according to specifications
• Report bugs and errors to development teams with detailed steps to recreate the defect or bug
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Identify where and when negative testing is required to ensure a change or enhancement is implemented correctly

Skills on Resume: 

• Production Support (Hard Skills)
• Enhancement Identification (Hard Skills)
• Story Analysis (Hard Skills)
• Test Execution (Hard Skills)
• Regression Testing (Hard Skills)
• Config Evaluation (Hard Skills)
• Bug Reporting (Hard Skills)
• Quality Coordination (Soft Skills)

Job Summary: 

• Identify and document business processes and requirements in partnership with the business/service teams
• Recommend solutions to processes using out-of-the-box system functionality, outlining any gaps that may exist
• Coordinate, conduct and document user acceptance testing (UAT)
• Collaborates with the training department to ensure training materials are up-to-date and business partners are informed of changes and expected behaviors
• Collaborate with the Tier 2 IT Business Systems team to ensure the requirements are understood and the solutions meet the needs of the business
• Provide Tier 1 production support
• Gather requirements and translate them into user stories for the agile delivery team
• Analyzes, documents and tests program development, logic, process flows and specifications
• Contributes to the design of business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value
• Identifies gaps in existing functionalities, options for improvement and opportunities for process automation

Skills on Resume: 

• Process Documentation (Hard Skills)
• Solution Recommendation (Soft Skills)
• UAT Coordination (Hard Skills)
• Training Collaboration (Soft Skills)
• Requirement Translation (Hard Skills)
• Tier1 Support (Hard Skills)
• Logic Analysis (Hard Skills)
• Automation Identification (Hard Skills)

Job Summary: 

• Translate the business's needs into a functional analysis (user story) applicable to generate the necessary solutions within applicable domain(s) and document
• Study and discuss the functional analysis within the Scrum team and the business
• Support project managers in creating products and processes that add the desired value to the business
• Writing, guiding and controlling test cases
• Test the solution in the integrated environment following the Agile method, and/or assist the customer in doing so
• Report potential issues to the functional analysts, proposing the optimal solution for the achievement of the best results
• Evaluate the impact of potential changes on the software modules and report any potential problems
• Report and share the lessons learned and continue own development through self learning/information sessions held
• Perform quality analysis on time by pragmatically applying analytical expertise using stories, acceptance criteria, UML, etc.
• Test the final solution as proposed to the end users
• Put into practice the improvement actions and good practices of software development
• Provide advice and expertise

Skills on Resume: 

• Functional Analysis (Hard Skills)
• Scrum Collaboration (Soft Skills)
• Test Casewriting (Hard Skills)
• Integrated Testing (Hard Skills)
• Issue Reporting (Hard Skills)
• Impact Evaluation (Hard Skills)
• Quality Analysis (Hard Skills)
• Expert Advisory (Soft Skills)

Job Summary: 

• Manage own BA deliverables to the required time and quality
• Support the team's backlog
• Ensure stories and requirements are complete and signed off at the start of each sprint
• Produces and maintains quality documentation
• Quickly gain an understanding of the value of change and be able to raise questions with senior members
• Works with others to understand and document any risks and/or implications of changes
• Understand the customer’s role in the solution and what impact the decisions made have on them
• Gathering requirements, partnering with the business to understand the context of the solution
• Writing/building use cases for specific data fields and publishing data to internal/external partners
• Digging into data message files

Skills on Resume: 

• Backlog Support (Soft Skills)
• Story Completion (Hard Skills)
• Quality Documentation (Hard Skills)
• Value Assessment (Soft Skills)
• Risk Analysis (Hard Skills)
• Customer Impact (Soft Skills)
• Requirements Gathering (Hard Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Determine review and sign-off responsibilities of the identified stakeholder groups
• Contribute to the planning of the business analysis activities and tasks
• Contribute to accurate estimates for the completion of requirements
• Assist in managing the risks, assumptions and constraints for requirements
• Assist in the requirements prioritization, helping drive out business priorities
• Assist in the collaborative sessions with a small to medium number of business stakeholders to discover, analyze and review requirements
• Analyze and document the scope of the business solution using an enterprise-standard requirements methodology
• Conduct a current-state analysis to analyze the changes required for the business and technology
• Analyze and document detailed business and system solution requirements, using enterprise requirements methodology

Skills on Resume: 

• Stakeholder Signoff (Soft Skills)
• BA Planning (Soft Skills)
• Estimate Support (Hard Skills)
• Risk Management (Soft Skills)
• Priority Assistance (Soft Skills)
• Requirements Sessions (Soft Skills)
• Scope Analysis (Hard Skills)
• State Analysis (Hard Skills)

Job Summary: 

• Verify requirements for quality and validate requirements with the impacted stakeholders
• Maintain a repository of reusable requirements documentation to support future initiatives, following enterprise standards
• Prepare requirements for review and assist in requirements walkthrough and sign-off sessions
• Conduct coverage analysis to ensure the relationship between the scope, detailed requirements, testing through to implementation
• Follow standard change management processes based on the RBC delivery methodologies
• Assist in the resolution of minor conflicts and issues and escalate
• Support QA in the development of the Functional System test cases and validate that the test cases have full coverage of the critical requirements
• Support Design and Development activities by providing requirements clarifications
• Support UAT and PIV activities such as planning, defect triage, and root-cause analysis for requirements-related issues

Skills on Resume: 

• Requirements Validation (Hard Skills)
• Documentation Maintenance (Hard Skills)
• Review Preparation (Soft Skills)
• Coverage Analysis (Hard Skills)
• Change Management (Soft Skills)
• Issue Escalation (Soft Skills)
• Requirements Clarification (Hard Skills)
• UAT Support (Hard Skills)

Job Summary: 

• Assist with project scope and costing from various client contacts
• Review requests and elicit full requirements from client challenges to document analysis and workshops
• Work with other team members to complete ad-hoc revenue-generating projects
• Work with other areas of TAS to ensure projects are completed on time and on budget
• Extract, manipulate and present data 
• Calculation review and system automation
• Complete project work as required by the Team Leader or the Administration Manager
• Ensuring work is prioritised correctly so that targets are met
• Undertake rectification actions on member records
• Proactively communicate with internal and external stakeholders throughout the project

Skills on Resume: 

• Scope Costing (Hard Skills)
• Requirements Elicitation (Hard Skills)
• Data Presentation (Hard Skills)
• System Automation (Hard Skills)
• Project Coordination (Soft Skills)
• Work Prioritization (Soft Skills)
• Record Rectification (Hard Skills)
• Stakeholder Communication (Soft Skills)

Job Summary: 

• Support analysis and administrative tasks in the ticketing system (OTRS)
• Perform technical and functional data (extract) analysis for clients
• Support internally the maintenance, testing and quality assurance of software
• Refine and prepare layout topics, specifications or presentations
• Create high-quality (velocity) templates for clients
• Join a dynamic team and collaborate with international colleagues at all levels and skills
• Support SaaS solutions by monitoring and facilitating client business processes
• Set up of all new investment information within the Operating Systems
• Onboarding of all new funds
• Working with various teams to ensure the information flows through accurately to the client reports
• Adhering to internal controls for data capture across Operational systems
• Reconciliations with third-party administrators
• Liaison with various operational and Investment teams

Skills on Resume: 

• Ticket Analysis (Hard Skills)
• Data Extraction (Hard Skills)
• Software QA (Hard Skills)
• Template Creation (Hard Skills)
• SaaS Support (Hard Skills)
• Data Onboarding (Hard Skills)
• Information Reconciliation (Hard Skills)
• Team Collaboration (Soft Skills)

Job Summary: 

• Primary liaison between the business unit and technology teams
• Business Requirements gathering for new client implementations and renewals
• Conduct requirements workshops to gather business requirements
• Act as the primary level of tester to ensure configuration is fully tested and configured in line with signed-off business requirements
• Coordinate and conduct User Acceptance Tests (UATs)
• Liaise with internal and external stakeholders to define business problems and needs
• Work with Regional teams to drive Improvement/Efficiency projects and other automation drives
• Involved in TBS regression testing based on release cycles
• Work closely with end users to support and advise on system-related queries
• Conduct system training and update sessions for users
• Identifying opportunities for streamlining and improving system and business processes
• Update system settings to facilitate system processes
• Provide updates to the management team regularly
• Develop and maintain business and solution requirement documentations, processes and user guides

Skills on Resume: 

• Requirements Gathering (Hard Skills)
• UAT Coordination (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• Regression Testing (Hard Skills)
• System Support (Soft Skills)
• Process Improvement (Soft Skills)
• System Training (Soft Skills)
• Documentation Development (Hard Skills)

Job Summary: 

• Responsible for interacting with the application team or across multiple application teams and with clients daily to perform functional and technical requirements analysis, documentation, and validation for new and existing software development
• Involved in all aspects of the software development lifecycle, as changes and enhancements to the system are implemented
• Create new or update existing user stories, acceptance criteria, wireframes, and other supporting documentation
• Assist in gathering meeting notes, preparing weekly status reports and presenting status updates to the team and client
• Help product owners prioritize development tasks and stories, facilitate scrum ceremonies, remove team impediments, and coordinate with other scrum teams to deliver high-quality products
• Recommend, lead and execute business analysis plans for new and existing projects
• Produce complex business process model flows (BPM flows) and translate those into business requirements
• Produce an entity relationship diagram based on business requirements and specifications
• Evaluate business requests and needs against the strategy
• Recognise and recommend opportunities for innovations
• Take ownership of initiatives and work independently to a successful conclusion
• Maintain close partnerships with collaborating departments, e.g., IT, Operations and Regulatory

Skills on Resume: 

• Requirements Analysis (Hard Skills)
• Documentation Creation (Hard Skills)
• Scrum Facilitation (Soft Skills)
• Process Modeling (Hard Skills)
• ERD Development (Hard Skills)
• Strategy Evaluation (Soft Skills)
• Innovation Recognition (Soft Skills)
• Cross-Department Collaboration (Soft Skills)

Job Summary: 

• Work with PC Servicing and Operations to gather and define requirements and collaborate with development teams on design and implementation
• Conducting meetings, gathering critical information and producing organized, detail-oriented meeting notes, documentation and requirements
• Structuring ambiguous business problems and recommending concrete solutions using process design and supporting technologies
• Performing in-depth requirement analysis
• Communicating the results of efforts in a clear and concise manner
• Working closely with business parties to define requirements
• Collaborate with development teams on interface design and implementation
• Ensuring solutions meet business needs and requirements
• Performing user acceptance testing
• Serving as a liaison between the business and technology
• Monitoring deliverables and ensuring the timely completion of assigned tasks

Skills on Resume: 

• Requirements Gathering (Hard Skills)
• Meeting Documentation (Soft Skills)
• Process Design (Hard Skills)
• Requirement Analysis (Hard Skills)
• Clear Communication (Soft Skills)
• Interface Collaboration (Soft Skills)
• UAT Execution (Hard Skills)
• Task Monitoring (Soft Skills)

Job Summary: 

• Collect and analyze in-depth information within the remit of the department's goals
• Interpret and generate insights from analyses to support strategic decision-making
• Champion and present content that effectively communicates key findings and insights from analysis
• Support the VP Strategy and Corporate Development in proposing options and solutions that will be presented to the management
• Work closely with the Business and Function Leaders to develop and implement high-impact corporate, business, and function strategies
• Coordinate inter-disciplinary teams in the course of functional projects
• Participate and/or lead discussions with internal and external parties
• Create process documentation, work instructions and training materials, whilst providing feedback on best practices to operational teams
• Employ a diplomatic and tactful approach when engaging with ASC operational teams and their stakeholders to understand the services and processes they deliver
• Creation of a standard format and standards for all operational and project documentation
• Test and embed revised process documentation with operational teams
• Collaborate with Operational Teams and CI Project Leads to revise documentation based on service and process improvements implemented
• Assist Service Improvement Managers, CI Project Leads and Operational Teams in the mapping of As-Is and To-Be processes in continuous improvement projects

Skills on Resume: 

• Data Analysis (Hard Skills)
• Insight Generation (Hard Skills)
• Strategic Support (Soft Skills)
• Cross-Functional Coordination (Soft Skills)
• Content Presentation (Soft Skills)
• Process Documentation (Hard Skills)
• Diplomatic Engagement (Soft Skills)
• Process Mapping (Hard Skills)