Published: Nov 19, 2025 - The Information Technology (IT) Quality Analyst ensures comprehensive test management for IT projects and BAU changes by creating, executing, and optimizing test plans, scenarios, and scripts based on defined requirements. This role drives quality improvements through defect lifecycle management, automation initiatives, collaboration with vendors and QA teams, and continuous adoption of modern testing technologies. The analyst also validates requirements, verifies expected behaviors, and builds strong familiarity with business applications to deliver reliable and measurable quality assurance outcomes.

Tips for IT Quality Analyst Skills and Responsibilities on a Resume
1. IT Quality Analyst, BrightPath Software Solutions, Dayton, OH
Job Summary:
- Collaborate with a team of business analysts, developers, designers, and subject matter experts to deliver results on time, as well as communicate effectively with their project manager and team
- Execute manual test cases and define and conduct regression tests for projects
- Provide support to IT Management and Business Project Sponsors or Key Stakeholders in fulfilling the vision and direction of technical and business process improvement projects that relate to new software development and existing software systems
- Create and document a QA test process for building test cases, executing test cases, creating bugs in Jira, and regression tests for all applications
- Create and maintain detailed, effective test plans, test cases and test procedures
- Correctly estimate, prioritize, plan, and coordinate testing activities
- Ensure quality issues and defects are appropriately identified, documented, tracked, and resolved in tracking systems
- Perform thorough regression testing as new features are implemented into the applications
- Work with the Product Development Team members to identify the required level of testing for each release
- Create and execute queries to validate that proper data is in place
- Ensure proper UAT takes place and proper user signoff is documented
- Provide final approval of production release
- Track quality assurance metrics, like defect densities, open defect counts, etc.
Skills on Resume:
- Team Collaboration (Soft Skills)
- Manual Testing (Hard Skills)
- Process Support (Soft Skills)
- QA Documentation (Hard Skills)
- Test Planning (Hard Skills)
- Test Coordination (Soft Skills)
- Defect Management (Hard Skills)
- UAT Validation (Hard Skills)
2. IT Quality Analyst, RedRiver Tech Consulting, Lubbock, TX
Job Summary:
- Develop automation scripts and maintain a framework to help integrate tests seamlessly into the current development/deployment process
- Execute automation scripts and log defects
- Work directly with the QA CoE and support in developing automated test processes
- Work with the Development Team, Business Analysts and Service owners to understand/analyze requirements and build test cases
- Work with the various Development functions to track, manage and help implement application changes, either in the form of support fixes or system improvements/enhancements
- Responsible for determining, negotiating, and agreeing on in-house quality procedures, standards, and specifications
- Build out automation frameworks to help integrate automated tests seamlessly into the current development process
- Drive quality across the team by constantly building easy-to-use test frameworks and influencing developers to move towards test-driven development
- Develop Test Cases based on business requirements, analysis, and design of technical solutions to business problems
- Strive to scale up test coverage using automation
- Participate in reviews for requirements, architectures, designs, code, and test plans
- Review, evaluate, analyze, and participate in planning for such projects
- Facilitate knowledge sharing among the team
- Provide management with ongoing recommendations for advancements in QA-CoE
- Assist in implementation and post-implementation support including customized developments
- Provide day-to-day support to users
Skills on Resume:
- Automation Development (Hard Skills)
- Script Execution (Hard Skills)
- Requirement Analysis (Hard Skills)
- Change Management (Soft Skills)
- Quality Standards (Hard Skills)
- Framework Design (Hard Skills)
- Test Coverage (Hard Skills)
- Team Collaboration (Soft Skills)
3. IT Quality Analyst, NorthPoint Data Systems, Boise, ID
Job Summary:
- Responsible for implementing full life cycle IT Quality programs, developing, reviewing and executing practices and programs and driving an IT quality culture
- Reporting weekly on existing KPI and also creating new KPI
- Actively participate in weekly/monthly meetings and present defects with root cause analysis reports to local executives, to the global management team and also participate in customer calls
- Implement quality processes with other IT functional teams to ensure preemptive and proactive tangible controls are implemented
- Identify risks in IT changes on a day-to-day and project-based customer requests for changes
- Responsible for root cause analysis of defects on IT changes and working with the functional quality assurance department in delivering preventative measures
- Establish guidance for IT leadership and teams regarding the development of processes and procedures as well as metrics and measures, to fulfill IT’s QMS (Quality Management System) requirements
- Establishes and implements requirements reviews, design reviews as well as integration and regression testing procedures/processes to ensure that the interaction and co-existence of various software elements meet IT quality to have zero defects
- Write and execute the validation test plan per the validation strategy and specifications
Skills on Resume:
- Quality Management (Hard Skills)
- KPI Reporting (Hard Skills)
- Defect Analysis (Hard Skills)
- Process Implementation (Hard Skills)
- Risk Identification (Hard Skills)
- Root Cause (Hard Skills)
- Leadership Guidance (Soft Skills)
- Validation Testing (Hard Skills)
4. IT Quality Analyst, SilverLeaf IT Services, Madison, WI
Job Summary:
- Participates in defining functional and non-functional tests, including Security, Performance, Load, Robustness, High Availability, Accuracy, and UX (User Experience)
- Assesses and establishes best practices for IT production support including change management, release management, production support, as well as application monitoring and support
- Applies knowledge of quality and process management to assist in the review and recommendation of quality improvements for processes, methods of instruction and quality procedures for the IT team
- Supports daily communication and collaboration with G+D’s cross-functional management system
- Ensures the software development and IT practices are aligned with industry trends, regulations and standards
- Performs defect tracking and works with IT functional leads to implement quality processes to eliminate identified trends
- Reduce the number of nonconformances and defects by 90% in the first year and address privacy issues within 2 hours
- Creates statistical data and analysis of the information and establishes baselines for other IT functional areas to meet
Skills on Resume:
- Test Definition (Hard Skills)
- Production Support (Hard Skills)
- Process Improvement (Hard Skills)
- Cross Collaboration (Soft Skills)
- Standards Alignment (Hard Skills)
- Defect Tracking (Hard Skills)
- Data Analysis (Hard Skills)
- Quality Optimization (Hard Skills)
5. IT Quality Analyst, BlueHorizon Digital Group, Reno, NV
Job Summary:
- Test management of IT projects and BAU changes, often in parallel
- Creation and execution of test plans, test scenarios and test scripts based on identified requirements
- Work with third parties and vendors to ensure testing is completed to meet defined test criteria
- Managing defects through to resolution in a defined defect lifecycle
- Working with QA Team members to automate the test suite
- Contributing to QA activities, supporting process improvements including automation, change control, release deep dives and knowledge sharing sessions
- Reporting on test progress through the SDLC
- Advising on modern testing technologies for continuous testing improvements
- Reviewing requirements and specifications to plan and execute test scenarios, verifying expected behaviours
- Building and mastering familiarity with business applications and IT products to ensure that an appropriate, measured approach is taken to quality assurance
Skills on Resume:
- Test Management (Hard Skills)
- Test Execution (Hard Skills)
- Vendor Coordination (Soft Skills)
- Defect Resolution (Hard Skills)
- Test Automation (Hard Skills)
- Process Improvement (Soft Skills)
- Tech Advisory (Hard Skills)
- Requirement Review (Hard Skills)
6. IT Quality Analyst, EverGrowth Technology, Albany, NY
Job Summary:
- Workflow management (load, initiate workflow, review and approve documented information)
- Ensure efficient and effective execution of Aris MS/QMS change control operations
- Drive the acceptability of change packages throughout the change process
- Ensure change packages meet the minimum level of completion before allowing the next step in the change process
- Ensure appropriate roles are assigned to approve each change, and ensure consistency across all controlled items
- Ensure adequate support for change control stakeholders, processing changes in Aris MS/QMS
- Provide input to metrics on change control processes performance for global Aris MS/QMS content
- Execution of the User Access Management for the related and supported services
- Ensure the structure of the database object and models are configured correctly in Aris MS/QMS
- Ensures proper documented information metadata management (classification, sorting, filing and proper archiving)
- Execution of documented information review processes
- Controls the issuance of document numbers, including the maintenance of proper document registers
- Lead by example for the Change Control specialist team
Skills on Resume:
- Workflow Management (Hard Skills)
- Change Control (Hard Skills)
- Package Review (Hard Skills)
- Role Assignment (Hard Skills)
- Stakeholder Support (Soft Skills)
- Access Management (Hard Skills)
- Metadata Management (Hard Skills)
- Team Leadership (Soft Skills)
7. IT Quality Analyst, ClearWave Information Systems, Spokane, WA
Job Summary:
- Write and execute test cases/scripts
- Providing daily updates using ALM, JIRA and other tools
- Modify data by maintenance or executing transactions to create a scenario that fulfills testing requirements
- Understanding of common software failures and faults and best practices
- Responsibly set up and host regular conference meetings between relevant developers and project management teams to keep projects on track and within budget
- Develop final project write-ups and documentation (technical and user)
- Contributes to process monitoring, documentation about findings and nonconformance items resolution before production
- Responsible for the creation, maintenance and reporting of testing verification matrices and quality metrics
- Conducts a limited variety of process monitoring, product evaluation and audit assignments
- Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas
- Makes judgments based on practice and previous experience
- Evaluates options not covered by procedures
- Exchanges ideas and information concisely and logically, recognizes audience diversity
Skills on Resume:
- Test Execution (Hard Skills)
- Data Preparation (Hard Skills)
- Software Knowledge (Hard Skills)
- Meeting Coordination (Soft Skills)
- Documentation Development (Hard Skills)
- Process Monitoring (Hard Skills)
- Quality Metrics (Hard Skills)
- Critical Evaluation (Soft Skills)