IT QUALITY ANALYST SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Published: Nov 19, 2025 - The Information Technology (IT) Quality Analyst applies expertise in manual and automated testing across Waterfall and Agile methodologies, using advanced testing techniques, automation tools, cloud technologies, and CI/CD pipelines to ensure comprehensive system quality. This role requires strong analytical capabilities, technical and business acumen, and domain knowledge in healthcare and financial applications to interpret complex data and develop effective multidisciplinary action plans. The analyst also leads cross-functional quality initiatives by applying influential communication, statistical analysis, and proven leadership in coordinating diverse project teams.

Essential Hard and Soft Skills for an IT Quality Analyst Resume
  • Manual Testing
  • Test Planning
  • Defect Management
  • Automation Development
  • Requirement Analysis
  • Quality Management
  • Test Definition
  • Data Analysis
  • Test Automation
  • Process Monitoring
  • Team Collaboration
  • Change Management
  • Leadership Guidance
  • Cross Collaboration
  • Vendor Coordination
  • Process Improvement
  • Stakeholder Support
  • Team Leadership
  • Meeting Coordination
  • Critical Evaluation

Summary of IT Quality Analyst Knowledge and Qualifications on Resume

1. BA in Business Administration with 4 years of Experience

  • Demonstrates proficiency in multiple quality systems with strong decision-making skills, utilizing risk management
  • Strong biologics production experience
  • Experience with investigational troubleshooting
  • Strong verbal, written and oral communication skills
  • Strong knowledge of cGMP including aseptic processing guidance and EU Annex 1 requirements for sterile product manufacturing
  • Strong knowledge of manufacturing processes
  • Strong interpersonal and problem-solving skills 
  • Operational excellence skills (i.e., Six Sigma certification and lean)
  • Must have proficient computer skills and be experienced using MS Office software (Word, Excel and PowerPoint) and MS Project
  • Experience in a manufacturing or quality operations function in a biotechnology, biologics, or pharmaceutical manufacturing facility

2. BA in Management Information Systems with 5 years of Experience

  • Working experience in Quality Assurance or Information Technology 
  • Working experience in Medicaid/Healthcare claim transactions and an understanding of regression testing methodology
  • Must be able to identify and learn new technologies quickly
  • Excellent written, verbal and presentation skills
  • Experience with healthcare claims of all types
  • Experience writing SQL Queries and understanding DB2 table relationships
  • Strong organization and time management skills while working in a rapid software development environment
  • Experience using automated testing tools to test mainframe JAVA, .NET and Thin client applications
  • Experience with healthcare claims terminology and the health industry

3. BS in Information Technology with 3 years of Experience

  • Experience in a quality control environment
  • Written and verbal language proficiency in English
  • Excellent practical experience with Excel (PivotTable, Charts, Statistical functions)
  • Experience with reporting tools (Tableau/Power BI, etc.)
  • Good knowledge of Quality/Process Improvement techniques
  • Detail-oriented, improvement-minded
  • Critical thinking and problem-solving skills
  • Ability to collaborate with diverse stakeholders to deliver results
  • Passion for driving performance for a larger client purpose
  • Able to perform well in a dynamic environment across multiple sites/teams

4. BS in Computer Science with 2 years of Experience

  • Advanced proficiency with PC based software programs and automated database management systems (MS Project, Excel, Access, PowerPoint, Visio)
  • Experience integrating data from large relational databases
  • Work experience in business administration
  • Familiarity with all business functions and terminology in a heavy manufacturing environment
  • Must have the ability to comprehend and apply Military and regulatory standards in all phases of ship construction
  • Must have strong organizational and time management skills
  • Must have the ability to maintain a professional demeanor
  • Must have effective written and verbal communication skills
  • Must have the ability to maintain confidentiality

5. BA in Data Analytics with 6 years of Experience

  • Experience in both Manual and Automated Testing under Waterfall/Agile methodologies
  • Experience in Behavior Driven Testing and Gherkin
  • Experience in Various testing techniques like grey box, equivalence class partitioning, pairwise, state transition, boundary value, and decision table 
  • Experience in Python, Java, Selenium, Soap UI, Jira Tools and Automation Experience in Financial business apps
  • Experience on Cloud (e.g., OpenShift, Docker) and continuous testing with CI/CD pipeline
  • High communication and diplomacy skills and an ability to persuade and influence
  • Strength in statistical analysis
  • Knowledge of hospital and healthcare systems and/or experience in an academic center, in Oncology
  • Strong combination of technical and business skills and acumen
  • Demonstrated ability to determine the key business issues and develop appropriate action plans from multidisciplinary perspectives
  • Demonstrated ability to conduct and interpret quantitative/qualitative analysis
  • Proven leadership skills in leading cross-functional project management and consulting initiatives

6. BS in Cybersecurity with 4 years of Experience

  • Experience in the food, pharmaceutical and or dietary supplement industry 
  • Knowledge of regulatory requirements that affect the dietary supplement and/or pharmaceutical manufacturing business
  • Must be proficient with PC programs, i.e., Microsoft Office (Word, Excel, PowerPoint, Visio)
  • Problem solving and statistical skills using quality tools (Pareto analysis, statistical process control, multi-variant DOE, 8D, etc.)
  • Must have AS400 knowledge 
  • Knowledge of regulatory and GXP compliance requirements such as 21 CFR Part 111, HACCP, HARPC 
  • Working experience in SQF practitioner / FSSC/ BRC / ISO 
  • Strong communication skills both verbal and written, across all levels of management
  • Solid attention to detail to maintain audit records and audit reports
  • Strong interpersonal and collaboration skills
Relevant Information
IT Systems Analyst Skills, Experience, and Job Requirements
IT Security Analyst Skills, Experiences, and Job Requirements
IT Project Analyst Skills, Experiences, and Job Requirements
IT Quality Assurance Analyst Skills, Experiences, and Job Requirements