INVESTIGATIONS SPECIALIST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Nov 10, 2025 - The Investigations Specialist has experience in investigative fieldwork, digital evidence collection, data analysis, and loss incident resolution using OSINT and social media tools. This role requires strong proficiency in Microsoft Office (especially Excel), knowledge of statutory laws and retail loss prevention, and the ability to apply investigative methodologies to resolve financial crime and fraud cases. The Specialist also possesses excellent communication, analytical, and organizational skills, along with the capability to work independently or collaboratively in complex, global environments.

Essential Hard and Soft Skills for a Standout Investigations Specialist Resume
  • Data Analysis
  • Root Cause Analysis
  • Regulatory Compliance
  • Fraud Investigation
  • Transaction Monitoring
  • Report Writing
  • Payment Processing
  • CAPA Management
  • Forensic Investigation
  • Risk Identification
  • Stakeholder Collaboration
  • Process Improvement
  • Team Coordination
  • Communication Skills
  • Problem Solving
  • Confidential Reporting
  • Time Management
  • Cross-Functional Collaboration
  • Attention to Detail
  • Client Support

Summary of Investigations Specialist Knowledge and Qualifications on Resume

1. BS in Economics with 4 years of Experience

  • Root cause analysis experience in a manufacturing, packaging, engineering, and distribution environment.
  • Pharmaceutical of FDA-regulated operations experience.
  • Understanding of Good Documentation Practices (GDP) and audit trail integrity within regulated industries.
  • Knowledge of process validation, batch record review, and equipment qualification as part of quality assurance functions.
  • Experience supporting Corrective and Preventive Action (CAPA) processes by documenting findings and tracking implementation effectiveness.
  • Experience assisting in internal or external regulatory audits by preparing supporting documentation and responses.
  • Understanding of data integrity principles and compliance reporting for regulated products.
  • Prior knowledge of the Track Wise system.
  • Proficient at Microsoft Outlook, Excel, and Word.
  • Ability to work effectively as a team and independently, with strong communication and presentation skills.
  • Proactive problem-solving mindset focused on continuous improvement and operational excellence.
  • Ability to abide by quality standards.

2. BS in Finance with 7 years of Experience

  • Certified Fraud Examiner (CFE) certification.
  • Experience working in a financial environment within a Financial Crimes Unit or an eCommerce company.
  • A strong understanding of gaming and payment processes.
  • Experience performing transaction monitoring and behavioral analytics to detect account takeovers, synthetic identities, and payment fraud.
  • Experience conducting investigations into multi-channel fraud schemes involving gaming platforms, digital wallets, or virtual goods.
  • Able to prepare comprehensive case summaries for regulatory reporting or escalation to law enforcement.
  • Experience assisting in the enhancement of internal fraud prevention controls and user verification processes.
  • Previous SQL experience.
  • Competent with Zendesk and the Microsoft Office product suite.
  • Self-motivated, organized, and analytical thinker with a desire to thoroughly investigate potentially fraudulent customer behavior.
  • An investigative curiosity with strong critical thinking skills and the ability to communicate vision across the organization.
  • Excellent verbal and written communication skills to operate across multiple departments with both internal and external stakeholders.

3. BS in Accounting with 6 years of Experience

  • Proven experience in investigative fieldwork, data analysis, documentation, and loss incident resolution.
  • Proficient in Microsoft Office Suite with intermediate Excel skills.
  • Strong OSINT and social media investigation skills (Facebook, Twitter, Instagram, YouTube, etc.) for digital evidence collection.
  • Industry certifications such as LPC, CFI, or equivalent.
  • Skilled in using data and metrics to support assumptions and drive solutions.
  • In-depth knowledge of statutory laws, regulations, and retail loss prevention.
  • Excellent interpersonal, written, and verbal communication abilities.
  • Strong organizational, time management, and multitasking skills.
  • Self-motivated, detail-oriented, adaptable, and proactive.
  • Capable of working independently in ambiguous environments and collaborating in global teams.
  • Familiarity with Amazon systems, retail, warehousing, manufacturing, or distribution operations.
  • Understanding of financial crime, fraud schemes, and investigative methodologies.
  • Proven ability to communicate effectively and influence stakeholders.

4. BS in Investigative Sciences with 9 years of Experience

  • Experience working in investigations, revenue assurance, forensic accounting, digital forensics, and internal auditing.
  • Working knowledge of digital forensic tools such as Intella, Nuix, Autopsy, FTK, Encase, Axiom, Cellebrite, or Oxygen.
  • Good scripting ability and knowledge of data analytics.
  • Understanding of financial transaction monitoring systems and anti-money laundering (AML) controls.
  • Knowledge of cybersecurity fundamentals and data preservation standards in evidence handling.
  • Skilled in conducting root cause analyses to identify control failures and recommend process improvements.
  • Experience in developing and implementing investigative protocols or frameworks to standardize case handling.
  • Excellent delivery and project management skills.
  • Good judgment, strong ethical values/integrity, and the ability to maintain strict confidentiality, independence, and standards of professionalism.
  • Highly inquisitive, keen eye for details, a good listener, and have the maturity to appreciate the sensitivity of each assignment.
  • Excellent verbal and written communication skills, and confident in engaging with all levels of company management.
  • Ability to initiate, build, and maintain effective relationships with colleagues across the Group to achieve results.
  • Comfortable working in a team environment and supporting others to grow.
Relevant Information
Investigations Analyst Skills, Experience, and Job Requirements