INFORMATION ANALYST JOB DESCRIPTION

A controls framework means nothing if nobody is reading it critically. The Information Analyst owns the evaluation, testing, and documentation of security controls that keep an organization's information assets aligned with enterprise policy and regulatory expectations. This includes assessing compliance across domains such as application security and identity and access management, where gaps carry measurable legal and operational consequences. The role answers to senior governance stakeholders and operates within formal risk management programs.

As the Information Analyst, you translate complex security control assessments into actionable governance recommendations that strengthen an organization's overall compliance posture. You work within a cross-functional information security program, supporting senior management and collaborating with peers across business units to resolve risk findings and advance policy standards.

Career Impact: Developing fluency across multiple compliance frameworks, including NIST, SOC 2, and ISO 27001, positions analysts to move into senior governance or risk advisory roles within financial services and enterprise IT.

Business Impact: The organization's ability to pass audits, satisfy regulators, and protect sensitive data depends directly on the accuracy and depth of the assessments this analyst produces.

Growth Opportunity: Exposure to both technical security domains and executive-level governance committees accelerates the path toward roles such as Information Security Manager or Senior Risk and Compliance Analyst.

• Evaluate security controls across application security and identity and access management domains to identify gaps and recommend mitigations.
• Review and interpret enterprise information security policies, then recommend modifications aligned with current regulatory standards.
• Conduct security control testing in collaboration with business stakeholders to validate compliance with defined policy requirements.
• Develop and deliver information security awareness and training content in accordance with enterprise program standards.
• Drive documentation of organizational risks, control deficiencies, and remediation plans to support audit readiness.
• Coordinate policy exception and risk acceptance processes, ensuring all decisions are recorded in accordance with security governance standards.
• Monitor and report on the overall security and compliance posture of the information security program for senior management review.

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent work experience.
• 4 or more years of information security analysis or technology risk and compliance experience, with direct exposure to policy governance.
• Demonstrated knowledge of two or more information security domains such as application security, vulnerability management, or identity and access management.
• Experience applying at least one industry-standard control framework such as NIST, AICPA SOC 2, CIS Top 20, or ISO 27001.
• Familiarity with data confidentiality regulations including GDPR, CCPA, or APPI as applied to enterprise information handling.
• Strong written and verbal communication skills, with demonstrated ability to present complex findings to senior management and governance committees.
• Proven critical thinking skills and attention to detail, with the ability to manage competing priorities under deadline pressure.

• Experience with agile delivery methodology and project tracking platforms used in security operations environments.
• Background in cloud-based security frameworks such as CSA Star or HITRUST CSF, particularly within SaaS or hybrid-cloud organizations.
• Prior experience mentoring junior analysts or leading small teams through security assessment or remediation projects.
• Familiarity with data aggregation and reporting approaches that support executive-level security dashboards and compliance scorecards.a

• Policy exception closure rate, measuring the percentage of open exceptions resolved within defined governance timelines.
• Control test pass rate, tracking the proportion of assessed controls that meet enterprise policy thresholds each cycle.
• Audit finding recurrence rate, reflecting whether previously identified deficiencies are remediated and do not reappear.
• Mean time to document risk acceptance, measuring how quickly assessed risks are formally recorded and escalated.
• Training completion rate across supported business units, indicating program reach and stakeholder engagement.
• Typical tools: Security information and governance platforms (commonly Jira or Confluence for tracking); data aggregation and reporting tools (commonly Tableau or Power BI).

• Base Salary Range: $80,000 to $115,000 annually, depending on experience and location.
• Bonus: Annual performance bonus typically ranging from 5 to 10 percent of base salary.
• Equity: Stock options or RSUs offered at mid-to-large organizations, less common at smaller firms.
• Health Benefits: Medical, dental, and vision coverage standard across most employers in this sector.
• PTO: 15 to 20 days annually, plus federal holidays and sick leave.
• Common Perks: Professional certification reimbursement, remote or hybrid work options, and security conference attendance support.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Work authorization in the United States is required for this position, and certain roles may be subject to background screening, including criminal history and reference checks, as a condition of employment. Reasonable accommodations are available to qualified individuals with disabilities throughout the application and employment process — please contact the hiring organization to make a request. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law.

The Information Analyst owns the end-to-end delivery of Tableau dashboards and analytic solutions built on complex insurance datasets, serving BOLT customers across strategic and tactical business needs. Working as the primary point of contact for key stakeholders, this role shapes reporting consistency, drives dashboard adoption, and enables data-informed decisions across internal and external audiences.

Key Responsibilities

• Lead and execute the successful strategy for delivery of analyses and analytic solutions to meet BOLT customers' needs.
• Lead the design and development of user-friendly Tableau dashboards using complex insurance datasets from different data sources.
• Create Tableau dashboards to meet strategic and tactical business needs.
• Develop and deliver reporting components that satisfy business needs within defined SLAs.
• Lead the development of reusable templates and make recommendations for connected dashboards and self-service reporting.
• Evaluate dashboard performance periodically and improve dashboard load and refresh times.
• Lead cross-functional group facilitation and presentation of reports to increase awareness and promote adoption.
• Proactively build and maintain internal and external relationships as the primary point of contact for key stakeholders.
• Implement best practices to ensure consistency across reports and dashboards for the best user experience.
• Mentor internal development team and promote opportunities.

Required Qualifications

• Bachelor's degree in Computer Science, Statistics, or an equivalent field.
• 2 years of P&C insurance industry experience is a plus.
• Experience with Tableau Desktop designing and developing dashboards using best practices and industry standards.
• Extensive knowledge of data visualization techniques and visual design concepts.
• Advanced understanding of relational data structures and skilled in writing complex SQL queries.
• Strong reporting skills using Excel, VLOOKUP, pivot tables, Tableau, and MS Power BI.
• Demonstrated ability to effectively communicate and negotiate across the business and in the external P&C insurance environment.
• Strong communication and presentation skills.
• Ability to work flexible hours.

Embedded within Walsall Council's performance management function, the Information Analyst supports evidenced-based decision making by producing high-quality data analysis and management information for internal and external stakeholders. Working closely with analysts, managers, and school staff, this role strengthens data quality systems and contributes to the Council's Corporate Plan through rigorous reporting and technical support.

Core Functions

• Promote and support effective performance management and evidenced-based decision making by working closely with analysts.
• Produce high-quality data, analysis, and management information for internal and external requirements and quality assurance purposes.
• Undertake data quality work including monitoring and testing of data recording systems.
• Identify, analyse, and address data quality issues in collaboration with managers and school staff.
• Provide system and technical support to internal and external customers to agreed service standards.
• Support the Head of Performance Improvement and Quality in delivering the Directorate's contribution to the Council's Corporate Plan.

Qualifications and Experience

• Knowledge of query languages, data extraction, and other reporting tools, including MS Excel.
• Knowledge of MOSAIC, ONE, Tribal EIS, Child-View, or other systems used in local government and schools.
• Knowledge and skills in at least one area of research and information, performance management, or data quality and information governance.
• Experience of working with data and statistical information and undertaking analysis to identify and address data quality issues.
• Experience of retrieval and analysis of complex statistical information and presentation in management reports.
• Experience of supporting quality assurance processes and conducting and analysing surveys.
• An understanding of research methodologies and data quality and information governance issues.

Reporting to the data and analytics leadership, the Information Analyst supports the full lifecycle management of health and care data within a research-led team of digital and healthcare experts. Partnering with colleagues across Information, Analysis, Statistics, and Data Management, this role delivers secure, governance-compliant data handling and translates complex technical findings into accessible insights that advance digital health transformation.

Primary Duties

• Analyse and interpret raw data, create appropriate measures of performance, and summarise results.
• Develop code and support end-to-end process mapping.
• Present and explain findings through written and verbal communication in plain English accessible to all audiences.
• Have discussions with customers to clarify or define specifications.
• Build up a strong portfolio of experience delivering with multi-disciplinary agile teams.
• Manage reference data and support requirements gathering.
• Ensure data is handled in an efficient and secure way in line with information governance legislation.

Skills and Qualifications

• Degree-level qualification in an IT or numerate-related subject or equivalent experience.
• Knowledge of industry-standard data management or analysis software such as MS SQL, SAS, Tableau, R, or PowerBI.
• Experience of building data assets.
• Knowledge of testing and assurance processes.
• Knowledge of database structures and how to interrogate databases.
• Good knowledge of process design and code development.
• Able to exhibit knowledge of relevant legislation when working with public data such as the Data Protection Act.
• An understanding of data security and information governance.
• Excellent written and verbal communication skills.

Sitting at the intersection of finance operations and business intelligence, the Information Analyst builds and maintains NetSuite dashboards and reports that give the Finance team clear visibility into business performance. Operating across system administration, data analysis, and stakeholder support, this role delivers timely financial insights and ensures the integrity of reporting infrastructure across the organisation.

Duties

• Monitor and support all users across the entire business.
• Deliver quality financial reports on time.
• Configure, customise, troubleshoot, and maintain NetSuite systems.
• Develop new reports and dashboards in NetSuite and clearly communicate data insights.
• Support the Finance team to provide visibility and insight into business performance.
• Write NetSuite searches and utilise Suite Analytics as required.

Experience and Qualifications

• 3 to 5 years of related experience.
• Advanced Excel skills including VLOOKUP, IF statements, Nested IF Statements, and pivot charts.
• Experience with NetSuite, with expertise in NetSuite being essential.
• Knowledge of SQL databases and MicroStrategy Visual Insight.
• Experience in system maintenance and administration including setting up users and updating database information.
• High level of attention to detail and accuracy.
• Strong interpersonal skills with the ability to challenge and influence to achieve win-win solutions.
• Exceptional organisational, time, and self-management skills with ability to prioritise and meet deadlines.
• Highly effective verbal and written communication skills.

A key member of the Connected Product team, the Information Analyst leads the translation of complex business requirements into functional IT specifications that align Honda's technology solutions with strategic goals. Collaborating across product, operations, and quality functions, this role drives continuous process improvement, UX subject matter expertise, and feasibility analysis to ensure comprehensive, customer-focused solutions are delivered.

Functions

• Analyse business partner operations to understand strengths and weaknesses and determine opportunities to automate processes.
• Translate high-level business requirements into functional specifications for the IT organisation and manage changes to such specifications.
• Negotiate agreements and commitments by facilitating communication between business units and IT from initial requirements to final implementation.
• Support business process redesign and documentation as needed for new technology.
• Conduct feasibility studies to assess cost-benefit, efficiency, and technical viability of solutions.
• Act as UX subject matter expert of core Honda systems and support operations, quality, and product delivery.
• Apply continuous improvement methods to resolve quality and other problems in a timely fashion.
• Identify, evaluate, and confirm root causes of problems using logic and creativity.
• Coach less experienced staff and support managers to achieve company and divisional goals.

Education and Experience

• Bachelor's degree in Computer Science or a related discipline, or equivalent UX experience.
• 5 or more years of project and support experience in the automotive area.
• 5 or more years of business consulting experience and strong UX Analyst experience.
• 2 to 3 years of experience in Automotive, Telematics, Connected Vehicle, or Consumer Electronics and IoT.
• Basic knowledge of business requirements, corporate priorities, and compliance and governance structures.
• Basic ability to gather and refine complex business requirements and develop business cases.
• Strong customer-focused and quality mind-set.

Accurate and well-documented portfolio analysis depends on the Information Analyst, who leads research, assessments, and JCIDS-aligned studies across the Cyber and IO portfolio in support of Department of Defense objectives. Based within the IW/EW branch, this role serves as a subject matter expert in Cyber and Military Information Support Operations, delivering high-level briefings and quantitative analysis to key stakeholders and decision makers.

Accountabilities

• Provide coverage and support to all actions and research topics within the IW/EW branch including Cyber, Information Operations, and Military Information Support Operations.
• Provide expertise to define and direct business portfolio plans and priorities and review high-level deliverables.
• Support all JCIDS actions and Capability Gap Assessment processes within the Cyber and IO portfolio.
• Develop written reports, presentations, and assessments to support JCIDS actions and CGA reviews.
• Frame conceptual challenges, develop methodologies to quantitatively analyse those challenges, and lead or support execution of studies.
• Provide understanding of current and emergent operational capabilities of threat space, EW, and Cyber systems.
• Communicate effectively with key stakeholders and decision makers and document steps of work and best practices.

Background and Experience

• Bachelor of Science degree in Systems Engineering or a related field.
• Master's degree in Systems Engineering or a related field preferred.
• 5 to 10 years of experience in Cyber, Information Operations, or Military Information Support Operations.
• 10 or more years of relevant experience preferred.
• 2 or more years of Joint Staff experience preferred.
• Experience with the JCIDS process and the CGA process.
• Experience developing assessments and conducting qualitative and quantitative analysis.
• Expertise using the Microsoft Office Suite including Excel, Access, Word, and PowerPoint.
• Must possess a TS/SCI clearance with the ability to be read into SAP.
• Ability to work well independently and as part of a team and coordinate with others to identify and solve problems.
• Excellent written and oral communication skills, especially when communicating technical information to varied audiences.

As the Information Analyst, this role leads security control testing, policy evaluation, and compliance consultation within Wells Fargo's enterprise IT environment to strengthen the organisation's information security posture. The Information Security Program relies on this work to ensure that business functions engage with technology in line with enterprise standards, with the analyst also mentoring junior staff and developing security awareness training.

Operational Focus

• Examine and test security controls and assess how business functions interact with technology to react to technological trends.
• Provide information security consultation to improve awareness and compliance with Enterprise Information Security policy, processes, and standards.
• Identify and direct information asset portfolio reconciliations and certifications.
• Develop and deliver Information Security Education Awareness and Training in accordance with Enterprise standards.
• Review draft and proposed control standards for business impact and recommend modifications or clarifications.
• Conduct security control testing and consultation with stakeholders.
• Evaluate and interpret internal and Enterprise Information Security policies and provide recommendations to improve them.
• Collaborate with peers, colleagues, and managers to resolve issues and achieve goals.
• Mentor less experienced staff.

Professional Experience

• 4 or more years of Information Security Analysis experience or equivalent.
• 3 or more years of experience managing policy governance.
• Functional experience across two or more information and cyber security domains such as application security, identity and access management, or vulnerability management.
• Experience with data aggregation and reporting tools such as Tableau.
• Experience with agile methodology and Atlassian suite of products such as Confluence and Jira.
• Experience developing business management materials for senior management and governance committees.
• Strong critical thinking skills, attention to detail, and ability to meet deadlines amidst competing priorities.
• Strong leadership, communication, relationship building, negotiating, and influencing skills.
• Proficiency in MS Word, Excel, and PowerPoint.

Information Analyst builds and maintains the policies, controls, and documentation that underpin Arcules' Information Security Program, with a focus on risk analysis, framework compliance, and cross-functional remediation efforts. The work directly supports a cross-functional team environment spanning Product, Finance, and Marketing, ensuring that security posture aligns with industry standards including SOC 2, NIST, and GDPR.

Key Deliverables

• Implement and maintain policies, processes, and controls to raise the overall security and compliance posture of the Information Security Program.
• Drive risk analysis and operate controls and help implement industry best practices across the organisation.
• Engage with team members in detailed research and analysis of technical and process-centric requirements in support of new initiatives and remediation efforts.
• Drive documentation of processes, risks, and controls.
• Coordinate with stakeholders to ensure all policy exceptions and risk acceptances are managed in accordance with Information Security policies and standards.

Minimum Qualifications

• Bachelor's degree or Master's degree preferred in Business Administration, Computer Science, Information Technology, Law, or a related field.
• 2 or more years of experience working in the technology risk and compliance field.
• Experience with at least one industry-standard risk and control framework such as AICPA SOC 2, CIS Top 20, COSO, NIST, or CSA.
• Knowledge and experience with information security standards and regulations related to data confidentiality such as APPI, GDPR, and CCPA.
• Familiarity with at least one authoritative source such as NIST, SOC2, ISO27001, COBIT, or CCPA standards.
• Familiarity with cloud-based security frameworks such as CSA Star or HITRUST CSF desirable.
• Good understanding of key information security concepts.
• Experience working in or with a technology organisation is preferred.

The Information Analyst delivers high-level all-source cyber threat analysis and malware research in support of Department of Defense and Intelligence Community customers, contributing to the development of analytical threat models and study execution. Working closely with the threat studies team, this role produces intelligence reports and briefings that inform decision makers on current and emergent cybersecurity threats.

Role Responsibilities

• Support the customer and participate as a team member performing high-level threat analysis based on knowledge of cybersecurity concepts.
• Contribute to the development of analytical threat models and provide functional guidance to the threat studies team.
• Leverage scanning tools such as VirusTotal to conduct suspicious file scanning.
• Conduct queries and provide malware analysis on algorithms, characteristics, file paths, and behaviour.
• Support expert-level research and analysis of intelligence and related data in support of threat studies.
• Prepare and present reports to customers for high-level briefings on projects, threats, and research.

Technical Qualifications

• Bachelor's degree in a Cyber or InfoSec related field with 8 or more years of experience, or Master's degree with 6 or more years.
• Experience supporting Department of Defense or Intelligence Community in a Cyber and Intelligence capacity.
• Experience with supervision and handling of classified information.
• DoD TS/SCI clearance required.
• Experience using Splunk for data ingest and analysis.
• Experience with JIRA for tracking and delegation.

Reporting to HR leadership, the Information Analyst partners with HR managers and department heads to manage HRIS performance, optimise the UKG platform, and deliver ad-hoc and canned data analysis reports that support workforce decision making. Working across multiple departments, this role ensures accurate employee data storage, system integrity, and staff training to maintain a high-functioning HR information environment.

Day-to-Day Responsibilities

• Partner with HR managers and department heads to determine HRIS needs.
• Analyse HRIS performance metrics and resolve issues within the application.
• Document processes, identify HR concerns, and prepare data analysis reports including canned and ad-hoc reporting.
• Optimise and test application upgrades and provide both training and technical support.
• Ensure efficient recording and secure storage of HR metrics including employee performance data.

Knowledge, Skills and Abilities

• 3 years of experience working with the UKG platform, formerly Kronos.
• 3 years of experience working in an HRIS capacity.
• Business Intelligence experience including creating, executing, and scheduling is required.
• Experience with system conversions, documentation, and partnership for training is a plus.
• Proficiency in database management and security is essential.
• Ability to work with multiple departments to train staff and provide technical support.
• Strong analytical skills to provide HRIS and HR performance metrics.