• Document and administer sales incentive and recognition programs for healthcare-related field forces.
• Compile, evaluate, and analyze incentive compensation information.
• Craft plan documents describing methods used to determine payouts.
• Ensure compliance in processing IC plans and policy guidelines.
• Work with raw data feeds from vendors, aggregating and preparing them for integration into internal systems to ensure proper sales crediting.
• Perform quality control checks to validate calculation accuracy.
• Coordinate the approval process and submission of payroll files.
• Prepare and review payment scorecards for plan participants.
• Serve as an Incentive Compensation consultant to internal and external clients.
• Assist in the development of sales and incentive compensation plan training modules.
• Participate in client and project team meetings to provide insights into incentive compensation plan ideas.

Skills: Incentive Compensation Management, Sales Data Analysis, Plan Documentation, Regulatory Compliance, Data Integration, Quality Control, Payroll Coordination, Client Consulting

• Track and apply cost credits end-to-end within the commissions process (payment approval), ensuring credits are accurately applied to all sellers.
• Drive automation and controls into the commission process.
• Administer the commission process by maintaining, tracking, reporting, and analyzing revenue and commissions data to ensure accurate and timely payouts following NA commission plans.
• Analyze territory revenue data and communicate effectively with Field Sales Teams to ensure they understand the drivers of their territory performance and the related impact on their commissions.
• Report and communicate weekly attainment/quota CPS Reports to Sales Teams and monthly compensation statements to Field Sales Teams.
• Process monthly and quarterly commission payments for assigned business segments.
• Research, reconcile, and resolve commission payment disputes or discrepancies reported by Sales Teams through effective communication.
• Develop and maintain strong working relationships with Sales Teams.
• Document current and ongoing commission processes, policies, and procedures.
• Drive business process improvements and initiatives.

Skills: Commission Management, Revenue Analysis, Credit Tracking, Process Automation, Performance Reporting, Dispute Resolution, Sales Communication, Process Improvement

• Process sales incentives for EMEA Sales Staff following internal policies and procedures.
• Audit and correct data quality issues on an ongoing basis.
• Gather and maintain monthly data for sales roles requiring manual data collection.
• Coordinate with managers and obtain approvals to ensure timelines are met for time-sensitive compensation components.
• Respond with urgency to customer needs and resolve complex customer problems across work groups.
• Identify and document job processes.
• Translate processes into flow diagrams and other applicable process-related documentation.
• Perform monthly reconciliations of data to source systems to ensure accuracy for incentive pay, including billing data and territory management.
• Conduct ad-hoc monthly analysis and reconciliations to support the administration of sales incentive compensation.

Skills: Incentive Processing, Data Auditing, Manual Data Collection, Approval Coordination, Customer Issue Resolution, Process Documentation, Data Reconciliation, Incentive Analysis

• Help develop the annual departmental budget and all forecasted incentive spending to align with sales volume and business plan objectives.
• Collaborate with Sales and Finance departments to review and execute monthly incentive programs to maximize sales while managing inventory and cost-per-carline spending.
• Provide ongoing analysis and corrective measures to ensure subvention and cost forecasts align with the current market, sales trends, and economic landscape.
• Identify and implement cost-saving measures to lower cost-per-carline spending while ensuring incentive programs remain competitive and impactful.
• Support the Advertising Department in developing impactful advertising messages and carline positioning to drive traffic to dealerships.
• Provide business decisions on all incentive-related issues and inquiries to field staff and financing partners quickly to ensure the highest customer satisfaction.
• Work closely with financial partners to execute loyalty and communication initiatives for maturing loan and lease customers.
• Coordinate new model launch initiatives with respective departments to ensure a seamless launch.
• Maintain and update the DealerTrack portal with monthly incentive programs.
• Prepare all internal and external communications for various stakeholders.

Skills: Budget Planning, Incentive Execution, Sales Forecasting, Cost Optimization, Advertising Support, Stakeholder Communication, Partner Coordination, Program Management

• Support the development and implementation of line-of-business (LOB) incentive pay plans.
• Assist with the coordination and facilitation of plan design meetings with internal and vendor partners.
• Work with the Director of Sales & Performance Management and LOB liaisons to review, revise, and modify plans as appropriate.
• Coordinate the implementation of plan changes with key stakeholders and system vendors.
• Ensure regulatory compliance and obtain necessary plan approvals.
• Provide day-to-day support for incentive system administration, including enrollment and maintenance requirements.
• Design and distribute reports.
• Provide incentive plan support by addressing participant questions and answers.
• Coordinate the review, revision, and approval of payouts.
• Remain aware of risk within the functional area by observing all policies, procedures, laws, regulations, and risk limits specific to the role.
• Raise and report known or suspected violations to the appropriate Company authority in a timely fashion.

Skills: Incentive Plan Support, Plan Design Coordination, Stakeholder Communication, Regulatory Compliance, System Administration, Reporting Management, Participant Support, Risk Awareness

• Implement and administer various sales plans by performing quarterly and monthly incentive calculations utilizing revenue and compensation system data resources.
• Review new business revenue, resolve sales disputes with managers, make decisions, and assess products to reach accurate conclusions.
• Provide subject matter expertise on sales compensation plan administration.
• Collect and analyze data from Sales Operations, Billing, and Accounting to determine usage for incentive calculations.
• Research complex payment discrepancies, resolve issues, and communicate with the sales organization on plan interpretation, quota assignments, and compliance with guidelines.
• Assist in implementing and administering incentive compensation policies and programs.
• Apply broad company policies to individualized compensation issues.
• Play a critical role in incentive database (ICM) implementation, maintenance, and updates for legacy platforms, including design, modeling, and testing of incentive plan results.
• Provide analytical and consulting support to Sales Operations and Sales Support regarding incentive policies, processes, and guidelines.
• Work with Payroll to research and resolve payment issues.
• Develop educational resources and communication plans for sales compensation, and deliver scalable training solutions to Sales and cross-functional teams.
• Provide feedback to Compensation Management and HR on the effectiveness of sales plan design relative to intent to support plan changes and enhancements.
• Deliver value-added and specialized sales compensation reporting to Sales Operations and Sales Managers, including expense management and quota attainment/performance.
• Conduct ad-hoc analysis and modeling.
• Develop guidelines, processes, and toolkits to ensure consistency in managing diverse sales compensation plans.

Skills: Incentive Calculation, Sales Dispute Resolution, Compensation Administration, Data Analysis, Payment Issue Resolution, ICM Management, Training Development, Reporting and Modeling

• Serve as the dedicated finance contact and subject matter expert for the administration of the incentive program.
• Provide ongoing support to the Sales team in developing annual and ad hoc reward programs and promotions through model development and testing, including analysis of financial statement impacts.
• Act as the data owner of program definitions and rules for calculation purposes.
• Collaborate with the Development team on Hub Point of Sale and Reporting system changes required to support program changes or modifications.
• Complete User Acceptance Testing of feature, functionality, and logic changes.
• Review marketing materials associated with program implementation to ensure agreed-upon rules and definitions are included.
• Provide ongoing support to Distinction Dealers in developing and monitoring Letters of Understanding.
• Support the Sales team and Dealer Development Managers outside of quarterly processes on Incentive and Rewards Programs by monitoring and tracking program performance against plan, analyzing results, and presenting program changes or modifications.
• Prepare, update, and review quarterly incentive program documents, including total program payment summaries, Dealer Development Manager file packages, redemption forms, payment logs, and payment statements.
• Perform quarterly PIRs post-completion of the quarterly process to identify and develop process improvement opportunities.
• Reconcile and report on the program surplus or deficit position by brand and product to internal and external stakeholders.
• Manage the Sales and Finance escalation process, including inquiries from the Sales team regarding payment status, supporting documentation, and other related issues.
• Coordinate with the Accounts Payable team for timely payment issuance, including preparation of payment summary files.
• Participate in training for backup coverage of tasks and responsibilities.
• Support the Finance Team in projects and other Finance work.

Skills: Incentive Program Management, Financial Impact Analysis, Program Rule Ownership, System Testing, Sales Support, Dealer Communication, Process Improvement, Payment Reconciliation

• Manage quota adjustments, calculate monthly commissions, and submit commission payouts to payroll in alignment with the published variable payroll calendar.
• Oversee the preparation and publication of monthly performance reporting packages from field sales up to senior sales leadership.
• Partner with commercial insights and analytics, IT, IC leadership, and stakeholders to advance the digital transformation journey.
• Execute payment approvals and coordinate adjustments to quota and sales data to ensure accurate incentive compensation payments in line with incentive compensation policies and governance.
• Lead and coach teams to analyze business issues and opportunities and provide recommendations.
• Operate with a continuous improvement mindset to drive a LEAN culture.
• Lead and sponsor process innovation to identify procedural gaps, implement improvements, create efficiencies, eliminate waste, and enhance customer satisfaction.
• Manage incentive payouts for card & loan and retail sales to ensure timely and accurate delivery within the approved incentive framework.
• Conduct analysis and provide well-reasoned recommendations on incentive strategy.
• Track incentive effectiveness and alert stakeholders when changes are required.
• Provide a sales performance dashboard and highlight outliers to the sales head.
• Collaborate with the sales head to launch ad-hoc sales campaigns and deliver campaign results.

Skills: Commission Management, Performance Reporting, Digital Transformation, Quota Adjustment, Process Improvement, Incentive Strategy, Sales Dashboarding, Campaign Execution

• Enrolled in a CPA or equivalent.
• Working experience in an Accounting/Finance environment.
• Experience in developing and managing relationships with demanding stakeholders with competing priorities.
• Experience with sales incentives, rewards, or commission programs.
• Knowledge of ERP or financial systems (e.g., SAP, Oracle, Workday, or NetSuite).
• Strong analytical and problem-solving skills with the ability to interpret complex financial data and provide insights.
• Well organized and able to keep accurate and timely records with a high volume of data.
• Bilingual in English and French, both oral and written.
• Strong presentation and communication skills, including the ability to prepare reports and deliver findings to senior leadership.
• Ability to adapt quickly to a changing work environment
• Ability to manage relationships with various stakeholders
• Proficient with the MS Office suite of products, particularly Excel, with the ability to run basic Macros, Pivot Tables, and VLOOKUPs.

Qualifications: BS in Finance with 6 years of Experience

• Reporting and analytical (qualitative and quantitative) experience.
• Sales administration and/or sales operations experience.
• Experience managing recognition, incentives, contests, or other sales programs.
• Project management experience (e.g., leading cross-functional initiatives or process improvements).
• Knowledge of CRM platforms (e.g., Salesforce, HubSpot, Dynamics).
• Ability to support organizations through system, process, or policy transitions.
• Financial modeling and forecasting experience.
• Ability to design and document processes/policies for scalability and compliance.
• Must have advanced Microsoft Excel skills.
• Experience in presenting to executives.
• Strong analytical skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
• Ability to use discretion when working with sensitive and confidential information.

Qualifications: BS in Economics with 8 years of Experience

• Experience in accounting and/or compensation plan design as well as administration.
• Experience working with commissioned sales plans.
• Demonstrated strong Excel skills, including the knowledge and use of advanced formulas, pivot tables, and importing and exporting data.
• Other computer skills, including MS Office, and the ability to access/pull information from the data warehouse.
• Strong communication skills and ability to work effectively with all levels in the organization, demonstrating professionalism, confidentiality, and integrity.
• Demonstrated ability to work with large numbers and volumes of numbers accurately and in great detail.
• Ability to maintain that accuracy under time constraints in a multiple-task and multiple-priority environment.
• Results-oriented with demonstrated ability to effectively analyze and solve problems while remaining objective.
• Ability to work independently with little supervision.
• Demonstrated ability to work toward and achieve strict deadlines.
• Ability to create ad-hoc reports through Informatica.

Qualifications: BS in Accounting with 5 years of Experience

• Experience with data visualization and business intelligence tools (e.g., Power BI, Tableau, or Qlik).
• Process improvement and workflow optimization experience (e.g., Lean, Six Sigma, or Kaizen principles).
• Experience in stakeholder management and cross-functional collaboration with senior leadership.
• Highly skilled at organization and project management.
• Experience with financial modeling, forecasting, or budgeting.
• Knowledge of and experience with ERP or enterprise financial systems.
• Change management and process adoption experience.
• Report writing experience and executive-level storytelling abilities.
• Skilled in Microsoft Excel, Access, Word, and PowerPoint.
• Advanced level proficiency with Microsoft Access and SQL.
• Excellent analytical and deductive reasoning skills.
• Ability to effectively set deadlines and communicate delays.
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills.
• Able to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with culture and Core Values.

Qualifications: BS in Data Analytics with 10 years of Experience

• Experience in Business, Commerce, Marketing, or Statistics.
• Previous business analysis experience.
• Excellent computer skills, advanced proficiency in MS Excel, Word, and PowerPoint.
• Knowledge of Microstrategy Business Intelligence, SAP, eIMIS, Tableau, SQL, and other systems and relational databases.
• Ability to learn new systems and databases quickly.
• Ability to organize and provide information in a logical and impactful sequence.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills in English and/or French.
• Excellent decision-making skills with the ability to impact the organization and the Representative positively.
• Good time management skills, agility, a sense of urgency, and the ability to manage multiple moving projects simultaneously with minimal supervision.

Qualifications: BA in Business Administration with 4 years of Experience

• Sales commissions experience or experience with sales operations, like transactional reporting or analysis.
• Comprehensive background in data and systems.
• Excellent analytical and quantitative skills.
• Enthusiastic and focused on delivering high-quality, customer-friendly results.
• Willingness to work extended hours during periods of high demand, like quarter-close or year-end.
• Passionate about choice in technology, open source, and Red Hat products, working closely with the Sales team.
• Excellent communication and interpersonal skills.
• Experience with CRM or commissions software.
• Financial modeling and forecasting experience.
• Change management and cross-functional collaboration experience.
• ability to understand and manage your own emotions while navigating relationships with empathy and professionalism.
• Strong critical thinking skills, approaching problems logically and strategically to identify the best solutions.

Qualifications: BA in International Business with 5 years of Experience

• Experience in increasing responsibility in a sales operations environment (preferably internet or start-up background)
• Possess a CCP or similar certification.
• Experience building successful sales/variable compensation models that incentivize and reward behaviors.
• Knowledge of regulatory and compliance requirements related to compensation and labor laws.
• Proficient with compensation research and data analysis.
• Experience with change management and process implementation.
• Outstanding people skills and strong problem-solving skills.
• Excellent communication skills, both verbal and written.
• An analytical, creative problem solver who can focus on the details without losing sight of the big picture.
• Must be an Excel expert.
• Proficient with MS Office, Word, PowerPoint, and HRIS systems.
• Strong Salesforce, SQL, and Tableau skills.

Qualifications: BS in Operations Research with 9 years of Experience

• Experience in incentive compensation design and execution in a fast-paced environment.
• Experience in finance, accounting, healthcare administration, or a related field.
• Proven analytical ability coupled with problem-solving and time management skills, with the aptitude to multitask and self-manage through multiple priorities
• Proficient in the Microsoft Office suite, with advanced knowledge of Microsoft Excel, including VLOOKUP, Index Match, Pivot Tables, Conditional Formatting, and Macros.
• Experience in identifying and quantifying risks and opportunities to develop strategies to mitigate risk and pursue opportunities.
• Ability to present financial information to a non-financial audience.
• Excellent communication, interpersonal, and presentation skills.
• Detail-oriented and able to perform in a high-pressure environment.
• Strong analytical thinking and problem-solving skills.
• Experience working with large amounts of data.
• Ability to create ad hoc-type reports.
• Ability to maintain the highest level of confidentiality.
• Take initiative and be proactive in resolving problems while being able to communicate effectively and follow through promptly.

Qualifications: BS in Economics with 7 years of Experience