IMMIGRATION CONSULTANT SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Updated: Oct 17, 2025 - The Immigration Consultant demonstrates strong customer service abilities, OISC Level 1 or 2 accreditation, and expertise in preparing and submitting accurate immigration applications while managing high volumes and strict deadlines. This role requires excellent communication, stakeholder management, organizational, and presentation skills, alongside attention to detail and sound business judgment. The consultant also values flexibility, teamwork, proactivity, and the capacity to manage workloads effectively under pressure.

Essential Hard and Soft Skills for an Immigration Consultant Resume
  • Case Review
  • Application Preparation
  • Permanent Residence
  • Policy Monitoring
  • Document Preparation
  • Visa Lodgement
  • File Management
  • Process Compliance
  • Regulation Knowledge
  • Document Verification
  • Advisory Support
  • Client Communication
  • Customer Service
  • Relationship Building
  • Client Consultation
  • Immigration Guidance
  • Team Collaboration
  • Issue Resolution
  • Strategic Advisory
  • Policy Guidance

Summary of Immigration Consultant Knowledge and Qualifications on Resume

1. BA in International Relations with 4 years of Experience

  • Work experience in a customer experience, customer service or business operations role
  • Strong customer service skills
  • Ability to operate in a team environment
  • Good command of English communication
  • Work experience as a Counsellor, Placement Officer in the Overseas Education sector or the Tours and Travel Industry
  • Proven experience as an immigration consultant
  • Experience in immigration project management (following clients’ needs and deadlines)
  • Thorough knowledge of the field of expertise and willingness to keep abreast of advancements
  • Excellent organizational and coordination skills
  • Ability to communicate with people of different cultures and nationalities

2. BS in Political Science with 9 years of Experience

  • Experience in immigration or a related field
  • Working experience in paralegal 
  • Exceptional German and English language skills
  • Strong client service mentality
  • Solutions-focused with excellent attention to detail and accuracy
  • Must have strong analytical skills
  • Ability to handle high-volume caseload while maintaining a high level of productivity
  • Ability to work both independently and in a team
  • Ability to work in a discreet and sensitive manner
  • Ability to identify priorities and manage time accordingly
  • Ability to resolve difficult or stressful customer service issues escalated by the team, de-escalate the situations, and provide solutions
  • Ability to effectively communicate technical guidance and solutions to the team and customers
  • Knowledgeable of basic fiscal and personnel management principles
  • Understands and ensures compliance with CIBT policies and SOWs
  • Ability to establish and maintain rapport with the team and with internal and external constituents

3. BS in Criminal Justice with 7 years of Experience

  • Excellent command of spoken and written English
  • Demonstrate fluent ability to build rapport with prospects and clients quickly and in a professional and courteous manner
  • Demonstrates a professional, proactive and mature demeanor
  • Must have strong people relationships
  • Comfortable with prospecting on calls
  • Sales-focused, result-oriented and able to generate ideas
  • Prior experience in International Sales / Corporate Sales or Counseling
  • Excellent communication skills command of English
  • Excellent problem-solving and customer service skills
  • Familiarity with computers and the Internet
  • Passion to learn and grow
  • Team skills and strong relationship-building skills
  • Ability to accomplish results

4. BA in Sociology with 3 years of Experience

  • Strong knowledge of the South African Immigration Act, Regulations and prevailing immigration law practices
  • Working experience in Project management and People management
  • Proven ability to manage client relationships
  • Ability to work under pressure and to tight deadlines
  • Excellent spoken and written English
  • Must possess the ability to work in a target-oriented environment
  • Excellent time management skills and ability to multitask and prioritize work
  • Must possess excellent negotiation skills
  • Must have experience in Immigration
  • Able to provide consultation for immigration with a high level of professionalism in person and through online channels

5. BS in Law with 8 years of Experience

  • Fluency in Dutch and English
  • Strong communication and negotiation skills and with high levels of diplomacy
  • Motivated, energetic and able to work within a tight-knit team
  • Good under pressure and with deadlines
  • High-level customer/client service skills
  • Experienced in Immigration (to Netherlands/Benelux)
  • Prior experience in Immigration services, Visa processing, Recruitment, or Consulting
  • Must have strong interpersonal skills
  • Ability to communicate effectively and concisely with customers
  • Highly fluent in English 
  • Must be a team player
  • Must be able to handle clients over the phone and in person
  • Ability to work under pressure
  • Experience in updating leads in CRM or Excel

6. BS in Human Resource Management with 12 years of Experience

  • Working experience in visa and immigration
  • Good working knowledge of Dutch inbound immigration law and regulations
  • Working experience in immigration case management 
  • Ability to work well under pressure in a fast-paced environment
  • Able to manage multiple projects at once, ensuring excellent service
  • Knowledge of Belgian Immigration Law
  • Ability to interpret Immigration Regulations and ensure compliance
  • Must have fluency in Dutch
  • Ability to follow the instructions of senior members of staff
  • Able to develop strong working relationships with team members and gain their confidence through displaying professionalism and efficiency in all communications
  • Able to plan workload, often with conflicting deadlines
  • Able to meet deadlines and priorities for own work, taking into account delivery expectations and agreed client service standards
  • Proven ability to generate clear, well-organized written work
  • Able to effectively express oneself verbally in an articulate and polished manner
  • Must have strong listening skills

7. BS in Economics with 7 years of Experience

  • Strong customer service skills
  • Previous customer-facing experience
  • Previous case/project handling experience
  • Able to work towards deadlines and work with high volumes
  • Must have OISC level 1 or 2 accreditation
  • Able to prepare and submit immigration applications
  • Excellent written and verbal communication skills
  • Good stakeholder management skills
  • Organisational skills with the ability to plan, prioritize, meet deadlines, monitor budget and manage multiple projects
  • Excellent level of attention to detail with sound business judgement
  • Must have good presentation skills
  • Able to produce high-quality, detailed and accurate work under pressure
  • Must have a flexible attitude to working and possess a willingness to work as part of a team
  • Pro-active, with the ability to plan and manage own workload

8. BS in Social Work with 4 years of Experience

  • Must have excellent communication skills
  • Experience as an Immigration Consultant
  • Thorough knowledge of programs like Canada/ Australia PR and Work Permit for Canada and various European Countries
  • Must be able to achieve the given sales targets within the allotted time frame
  • Professional experience in a legal or professional services environment 
  • Proven exposure to immigration fundamentals and processes
  • Ability to prioritise tasks and work both autonomously and as part of a team
  • Able to work with high volumes within timeframes
  • Passion for working with processes, and a keen eye for process improvement

9. BS in Public Policy with 7 years of Experience

  • Excellent knowledge of Express Entry and Work Permits 
  • Must have strong knowledge of PNP
  • Knowledge of LMIA applications
  • Knowledge of TRV/Visitor Visa applications
  • Knowledge of a Study permit
  • Must have good knowledge of PNP
  • At least 1 year of experience with Express Entry LMIA, FSW&FST, CEC, IEC, PGWP, Provincial nominations, NAFTA, Intra-company Transfers, and Open work permit
  • Excellent computer skills in the operation of Microsoft Office, Dropbox, and Adobe Acrobat PDF software
  • Excellent communication skills with both clients (oral/written/in person) and government agencies (written)
  • Excellent time management, prioritization, and deadline management
  • Excellent interpersonal skills
  • Analytical and highly organized
  • Self-disciplined, pro-active and reliable
  • Demonstrates very good judgment
  • Capable of working responsibly and effectively with a minimum of supervision
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