IMAGING SUPERVISOR RESUME EXAMPLE

Job Summary: 

• Directs the work of the technologists and support staff to ensure compliance with protocols and procedures
• Monitors the daily operation of patient and staff workflow efficiently and accurately to ensure high-quality care
• Plans and prioritizes area work assignments
• Ensures the diagnostic images meet the highest QA standards
• Applies principles of radiation protection and safety to minimize exposure to patients, self and others
• Sets expectations and holds team members accountable to all Orlando Health policies and protocols
• Serves as a resource for students and faculty members for affiliated imaging programs
• Performs PI initiatives and process flow changes 
• Administers medical aid in cases of adverse reactions to contrast medication and/or other emergencies
• Establishes and productively assesses and corrects staffing patterns that support excellent customer service
• Utilizes all Corporate imaging computer systems effectively and accurately
• Facilitates monthly staff and lead meetings
• Provides team members with in-service training and education
• Manages various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions
• Ensures the safety of all customers
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards
• Maintains compliance with all Orlando Health policies and procedures

Skills on Resume: 

• Workflow Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Radiation Safety (Hard Skills)
• Policy Compliance (Soft Skills)
• Team Leadership (Soft Skills)
• Process Improvement (Hard Skills)
• Staff Training (Soft Skills)
• Emergency Response (Hard Skills)

Job Summary: 

• Develops education/training plans and tools while conducting ongoing education/training for all users
• Demonstrates ability to organize and prioritize workflow to ensure optimal use of resources
• Performs quality reviews of the Document Capture process to ensure that quality images are being produced
• Performs daily monitoring/management of the Document Capture process while overseeing the Vital Statistics process
• Obtains concurrence with the director and other managers on how to incorporate changes and enhancements
• Identifies system deficiencies, investigates difficulties and recommends corrective action or enhancements
• Functions as a liaison with scanning issues between the HIM department and other departments within the hospital
• Serves as a resource to departmental management and staff in finding innovative ways to automate systems to resolve operational issues/barriers

Skills on Resume: 

• Education Planning (Soft Skills)
• Workflow Organization (Soft Skills)
• Quality Review (Hard Skills)
• Process Management (Hard Skills)
• Change Implementation (Soft Skills)
• System Troubleshooting (Hard Skills)
• Interdepartmental Liaison (Soft Skills)
• Process Automation (Hard Skills)

Job Summary: 

• Possesses all the clerical skills of the division at an expert level
• Plans, organizes and supervises the performance and reporting of all procedures and/or scheduling-related tasks in the division, while maintaining expert-level clerical abilities and application of their subordinates
• Maintains a program on the maintenance of all equipment, quality control, quality assurance, and safety by JCAHO and the State
• Schedules all the divisions' staff, evaluates performance and disciplines
• Responsible for maintaining the division's operations and capital budget, giving justification or explanation for the variances
• Responsible for the adherence of all respective division staff to all standards and policies established for the division by the department and hospital
• Responsible for the development of policies and procedures, for the performance and development of all personnel assigned to the division
• Responsible for accurate and timely results of all clerical tasks performed in the division
• Responsible for all intra-and inter-departmental communication and problem solving with all hospital personnel and medical staff, when it applies to their division
• Plans, guides, and assures the quality of division services in conjunction with the division's Radiologist
• Prepares all workload statistics reports and other reports of the division
• Coordinate training of staff on technical and/or non-technical job functions, as well as compliance education
• Assists the Radiology information system staff in preparing workload statistics reports and other reports of the division

Skills on Resume: 

• Clerical Expertise (Hard Skills)
• Staff Scheduling (Hard Skills)
• Quality Assurance (Hard Skills)
• Budget Management (Hard Skills)
• Policy Development (Soft Skills)
• Performance Evaluation (Soft Skills)
• Interdepartmental Communication (Soft Skills)
• Staff Training (Soft Skills)

Job Summary: 

• Develops and records Premedia, asset management and color workflows, systems, processes, and pricing matrix
• Leads and directs the future course of the high-performing Premedia team
• Ensures consistent execution of brand strategy and positioning across all Premedia touchpoints
• Builds relationships and manages outside vendors to ensure work supports REI brand standards and achieves goals
• Nurtures interactive relationships with Marketing Creative teams, cross-divisional partners and clients
• Responsible for the quality of all projects and shows all colors to partners, vendors and clients
• Maintains a knowledge base of current technology as well as explores future Premedia technology direction
• Ensures electronic Premedia files meet all REI technical, artistic and quality direction and standards and all deliverables are met and on time
• Responsible for all Media Studio asset management and delivery
• Provides technical color work
• Stays current with the competitive landscape, emerging trends, and customer behavior
• Fosters a culture of creativity, excellence, accountability, and results

Skills on Resume: 

• Workflow Development (Hard Skills)
• Team Leadership (Soft Skills)
• Brand Management (Soft Skills)
• Vendor Relations (Soft Skills)
• Project Quality (Hard Skills)
• Technology Expertise (Hard Skills)
• Asset Management (Hard Skills)
• Creative Culture (Soft Skills)

Job Summary: 

• Supervises functions and staff in assigned areas to achieve desired clinical, service, and fiscal outcomes
• Provides guidance and direction for Lead Technologists and staff in carrying out their responsibilities to ensure an even flow of work assignments, personnel, materials, and patients
• Helps develop, disseminate, communicate, and practice all relevant policies, procedures, regulations, and information
• Ensures department compliance with Joint Commission, local, state, federal, and any other applicable regulatory agencies
• Assists in managing all personnel in assigned areas, including hiring, interviewing, training, coaching, developing, reviewing, and ensuring staffing levels
• Participate in the orientation and training of new employees and health care professionals
• Develops and monitors educational, in-service, and continuing education programs to maintain superior knowledge among staff
• Safely perform all diagnostic examinations according to Vail Health exam protocols and ACR guidelines
• Maintains working knowledge and use of the Vail Health HIS and PACS computer systems to ensure quality patient documentation
• Identifies each patient and reviews the exam order for consistency of examination ordered with clinical diagnosis
• Reviews the consistency of all demographic information including the physician’s name and signature, the patient’s name, and date
• Maintains constructive collaborative communication with patients, families, physicians, co-workers, and other members of the health care team to contribute to continuity of care
• Monitor supply inventory and notify appropriate staff for ordering when stock is low
• Keep exam and dressing rooms stocked and neat
• Maintains established department policies and procedures, objectives, confidentiality, quality assurance, safety, environmental standards, radiation protection standards, infection control standards, and universal precautions

Skills on Resume: 

• Staff Supervision (Soft Skills)
• Workflow Coordination (Hard Skills)
• Policy Compliance (Hard Skills)
• Regulatory Knowledge (Hard Skills)
• Staff Training (Soft Skills)
• Diagnostic Imaging (Hard Skills)
• Patient Communication (Soft Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Leads site implementation of Gillette, imaging, accreditation and regulatory policies, procedures and processes including monitoring compliance, coaching and holding staff accountable
• Identifies and works to effect change in policies, procedures and processes
• Models a family-centered care approach, coaching staff through challenging situations and continuous skill development
• Manages staff effectively to ensure excellence in patient care and customer experience
• Helps provide direct supervision of staff including hiring, orientation, daily work direction, mandatory training, performance appraisals, staff development and role transitions
• Addresses performance issues promptly and provides consistent, ongoing follow-up and monitoring of performance for successful and timely resolution of issues
• Helps the coaching staff with continuous professional development and work engagement
• Perform imaging exams in compliance with departmental procedures and guidelines
• Works with patients of all ages, cultures, and physical conditions
• Provide clinical and technical assistance to Radiologic Technologists and Imaging Assistants on equipment and procedures
• Help coordinate the daily activities of the Imaging Department 
• Ensure that patient, physician, and customer department expectations are met for quality, safety, and timeliness of family-focused care
• Coordinate departmental operations utilizing financial and human resources effectively
• Help maintain scheduling, time off approvals, and timecard verification

Skills on Resume: 

• Policy Implementation (Hard Skills)
• Change Management (Soft Skills)
• Family-Centered Care (Soft Skills)
• Staff Supervision (Soft Skills)
• Performance Management (Soft Skills)
• Imaging Procedures (Hard Skills)
• Technical Assistance (Hard Skills)
• Operations Coordination (Hard Skills)

Job Summary: 

• Oversees the prompt and efficient service of equipment within their scope of work
• Assists, rides with, and follows up on their assigned technicians
• Prepares an evaluation of their assigned technicians on a semi-annual basis
• Follows company policies as they apply to technicians assigned to them
• Provides excellent customer service and resolves difficult customer problems in a mutually satisfactory way
• Assists the Service Manager with informational meetings with their assigned technicians every month
• Works with the sales department to resolve machine and customer problems and encourages the sales lead program
• Keeps their manager informed of problems and issues regarding machines, customers, and employees as they arise
• Prepares and completes special assignments or reports
• Maintains knowledge of current products

Skills on Resume: 

• Equipment Oversight (Hard Skills)
• Technician Supervision (Soft Skills)
• Performance Evaluation (Soft Skills)
• Policy Compliance (Hard Skills)
• Customer Service (Soft Skills)
• Problem Resolution (Soft Skills)
• Cross-Department Collaboration (Soft Skills)
• Product Knowledge (Hard Skills)

Job Summary: 

• Ensure a culture of coaching in which feedback and guidance are provided to all team members and annual performance appraisals are conducted on time to include employee development plans
• Provide leadership and mentoring to Team members, ensuring they have regular reporting and are driving towards the metrics of the organization
• Ensure that team members’ goals are in alignment with the department’s goals
• Manage the recruiting process, retention, and development of the production team
• Work with all Imaging team members, including Production, Technical and Solutions personnel
• Develop and manage ongoing vendor relationships with Imaging vendors, create quotes for customers and provide renewals for imaging agreements
• Scheduling jobs for production to meet customer requests
• Responsible for monitoring production output to ensure jobs are completed on time and according to the agreement
• Perform time studies to create accurate models for quoting purposes and ensure the time studies are tested against actual jobs to ensure the accuracy of the time study process
• Customer-facing interaction with Imaging Solutions Consultants to assist in discussing potential job order complexity and customer needs
• Create, manage and improve daily production reports to monitor production results and to implement changes
• Verify/confirm billing information received from the Production Manager before sales order processing
• Track all Imaging sales/costs
• Prepare a sales order related to the Imaging group with proper revenue/costs including production hours if related to a document conversion
• Review monthly Imaging P&L
• Oversee the document destruction process to ensure customer documents are properly tracked and identifiable to match against destruction approval from the customer
• Develop SOPs for the Imaging Team
• Ensure the team provides excellent external customer service

Skills on Resume: 

• Coaching Culture (Soft Skills)
• Team Leadership (Soft Skills)
• Talent Management (Soft Skills)
• Vendor Management (Hard Skills)
• Production Scheduling (Hard Skills)
• Performance Monitoring (Hard Skills)
• Customer Interaction (Soft Skills)
• Process Improvement (Hard Skills)

Job Summary: 

• Supervises and oversees Medical Imaging staff to ensure quality patient care is provided
• Serves as a liaison for the work produced in the MI department
• Directly responsible for the daily operational activities, promoting the organized functioning of the MI staff
• Performs procedures to ensure quality patient care by the Radiologist’s expectations and protocols
• Displays knowledge and complies with the National Patient Safety goals
• Supports and reports any identified compliance matters
• Participates in hospital and department quality assurance programs to ensure safety and satisfaction
• Maintains professional development and education for technical competency
• Uses standard precautions, PPE at all times
• Maintains regulatory compliance and licensure for current position
• Attends all CHI Saint Joseph Health educational programs as well as all Learn modules
• Contributes to the efficient operation and monitoring of the department and utilizes resources efficiently

Skills on Resume: 

• Staff Supervision (Soft Skills)
• Department Liaison (Soft Skills)
• Operations Management (Hard Skills)
• Imaging Procedures (Hard Skills)
• Patient Safety (Hard Skills)
• Compliance Monitoring (Hard Skills)
• Quality Assurance (Hard Skills)
• Professional Development (Soft Skills)

Job Summary: 

• Direct daily supervision of approximately 15 FTE’s including Mammography Technologists, Breast RN Navigators, PAS/Support Services, Ultrasound Technologists, and Medical Assistants
• Staff scheduling, workflow oversight and enhancement, rounding, and meeting participation
• Conducting or co-facilitating staff meetings
• Participate in department planning and operation meetings
• Coordinating coverage for vacations, appointments, and any other outages during on-duty and off-duty hours
• Ensure compliance with hospital and university regulatory and safety requirements
• Continuously supervise all Breast Imaging areas, functions and workflow
• Provide workflow analysis and changes to meet service and budget expectations, improve safety for patients and staff
• Analyze budget and productivity metrics and provide details of department performance
• Responsible for performance improvement, patient experience and all regulatory requirements for Mammography and with other modalities
• Foster the OHSU Lean principles of OPEX with participation of the daily department and appropriate inter-department huddles to ensure continuous improvement of daily work
• Develop new standard operating procedures and department-specific policy and procedures
• Develop clinic relationships and engage team members
• Evaluate, develop and improve service standards and related metrics to ensure patient and provider satisfaction
• Develop lead technologist roles to assist Mammography in meeting goals/objectives
• Maintains expert knowledge of department procedures to assist in the patient care continuum
• Provides strong partnership support with all department faculty, residents, RN, technologists and support staff

Skills on Resume: 

• Staff Supervision (Soft Skills)
• Workflow Management (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Budget Analysis (Hard Skills)
• Process Improvement (Hard Skills)
• Patient Experience (Soft Skills)
• Policy Development (Hard Skills)
• Team Engagement (Soft Skills)

Job Summary: 

• Provide daily direction to employees to accomplish projects
• Manage project timelines, quality and outcome of Customers' orders
• Manage Customer meetings and communications
• Lead, mentor, cross-train and provide accountable standards and measures to the department employees
• Research and resolve customer issues
• Modify work procedures to meet customer demand
• Assist in the invoicing process
• Provides high-quality diagnostic imaging
• Oversees daily shift operations and staff
• Interact effectively with all Imaging modalities to improve workflow, patient communications, and customer satisfaction
• Take appropriate measures to resolve customer issues and service recovery
• Maintains records and documentation
• Educates staff, patients and family
• Delivers customer-focused care utilizing the Excellence Always Standards to include the transport of patients to facilitate optimal patient care/flow

Skills on Resume: 

• Project Management (Hard Skills)
• Quality Control (Hard Skills)
• Customer Communication (Soft Skills)
• Staff Mentoring (Soft Skills)
• Issue Resolution (Soft Skills)
• Workflow Coordination (Hard Skills)
• Diagnostic Imaging (Hard Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Acts as department liaison/point person
• Responsible for communication and/or resolution of operational issues within the Imaging Department 
• Establishes and maintains communication within the department and with other hospital departments
• Assists in selecting, training, orienting, and assigning department staff
• Develops standards of performance, evaluates performance, and conducts performance management planning
• Initiates or makes recommendations for personnel actions
• Maintains ongoing communication with office staff to review programs, provide feedback, discuss new developments, and exchange information
• Ensures the delivery of quality services in the area of operations
• Acts as an educational resource and is available for consultation to medical, nursing, and administrative staff
• Instructs and evaluates students in the School of Radiologic Technology
• Manages procurement activities including vendor selection, purchasing, receiving, storage, and utilization of equipment, materials, and supplies
• Establishes and maintains contractual services
• Participates in multidisciplinary quality and service improvement teams
• Participates in the development and performance of clinical trials and designs
• Reviews, updates, and writes technical protocols for studies performed in areas of responsibility
• Introduces and demonstrates new techniques, equipment, and research findings to the staff
• Responsible for the maintenance of department facilities, equipment, supplies, and materials in a condition to promote efficiency and the health, comfort, and safety of patients and staff

Skills on Resume: 

• Department Liaison (Soft Skills)
• Staff Training (Soft Skills)
• Performance Management (Soft Skills)
• Quality Assurance (Hard Skills)
• Procurement (Hard Skills)
• Protocol Development (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Operational Communication (Soft Skills)

Job Summary: 

• Directs and supervises Imaging Technologists and ancillary staff involved in the care and performance of Imaging examinations, including exam performance and using RadNet and CIS to clarify orders, ensuring that correct exams are performed following approved exam protocols
• Responsible for the development and maintenance of staffing schedules for Radiology, Nuclear Medicine, Ultrasound, CT Scan, and Mammography
• This includes approval of time-off requests and coverage for unplanned events
• Responsible for 24-hour call shared with the Manager to respond to issues and concerns regarding patient care and department services
• Reviews daily schedule and plans workflow to ensure efficient and timely completion while maintaining good continuity of patient care
• Adjusts staffing to flex with daily volumes and productivity
• Responsible for collaboration with the Clinical Engineering staff for the maintenance and repair of all Imaging equipment
• Responsible for communicating significant problems to the Manager and Medical Staff 
• Performs all functions related to Kronos timekeeping/payroll, including scheduling, variances, transfers and approval
• Works with a respectful, credible, and professional demeanor
• Review and adjustment of all OPPS, coding weekly reports, and assist in revenue and expense monthly
• Oversees orientation and training of new staff to include annual competencies

Skills on Resume: 

• Staff Supervision (Soft Skills)
• Scheduling Management (Hard Skills)
• Workflow Planning (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Payroll Processing (Hard Skills)
• Revenue Monitoring (Hard Skills)
• Training Oversight (Soft Skills)
• Problem Resolution (Soft Skills)

Job Summary: 

• Contributes to the development and implementation of in-service education programs for all staff
• Superuser for the Radiology Information System and PAC system
• Makes effective recommendations on employee hiring, transfer, promotion, termination, and disciplinary actions
• Contributes to the Performance Evaluation process
• Assumes responsibility for the Department in the absence of the manager by departmental procedures
• Maintains a safe work environment, observes all health and safety requirements and prepares and responds to accidents and unusual occurrences, reporting to the Imaging Services Manager
• Reviews authorization and other companion paperwork to verify the type of examination to be performed, to be alert for contraindications and suspected pathologies
• Ensures proper imaging/treatment procedures by checking with nursing personnel, physicians and/or radiologists whenever questionable exams are ordered
• Adheres to all Confidentiality and HIPAA policies
• Selects appropriate technical parameters according to knowledge of standard settings to produce x-ray exams of diagnostic quality
• Maintains radiation safety to patient, staff, and self according to departmental procedures
• Calculates and administers the correct dosage of contrast materials for appropriate exams to produce desired imaging results

Skills on Resume: 

• Education Program Development (Soft Skills)
• System Expertise (Hard Skills)
• Staff Management (Soft Skills)
• Safety Compliance (Hard Skills)
• Exam Verification (Hard Skills)
• Procedure Accuracy (Hard Skills)
• Radiation Safety (Hard Skills)
• Contrast Administration (Hard Skills)

Job Summary: 

• Prioritize work and provide prompt and efficient service
• Work with other units/areas to solve interdepartmental problems
• Coordinate and maintain required records to meet licensing and accreditation requirements of governmental, JCAHO, CAP, OSHA, and other accrediting and licensing agencies
• Act as a resource for all functions of Imaging
• Develop and collaboratively implement strategic plans/programs/policies
• Effectively manages departmental resources
• Facilitate employee and team development
• Establish and support a team in maintaining service, policies and procedures, objectives, quality improvement programs, safety, environmental and infection control standards
• Positive public relations image and working relationships
• Obtaining the necessary knowledge and skills to maintain competence
• Completing all mandatory requirements
• Participate in the development and attainment of team, department, and hospital goals
• Attending and participating in team meetings
• Volunteering or accepting assignments for projects

Skills on Resume: 

• Task Prioritization (Soft Skills)
• Problem Solving (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Strategic Planning (Hard Skills)
• Resource Management (Hard Skills)
• Team Development (Soft Skills)
• Quality Improvement (Hard Skills)
• Public Relations (Soft Skills)