HUB MANAGER RESUME EXAMPLE

Updated: Oct 23, 2025 - The Hub Manager oversees all inbound and outbound operations, ensuring timely shipments, accurate staging, and effective handling of returns and repairs. This role drives performance through coaching, mentoring, and continuous improvements based on key performance indicators. The manager also maintains compliance, supports labor planning and budgeting, and fosters a culture of safety, communication, and service excellence.

Tips for Hub Manager Skills and Responsibilities on a Resume

1. Hub Manager, Redline Logistics, Fort Wayne, IN

Job Summary: 

  • Work with a range of partners to shape and deliver activity as part of the local strategy
  • Support the delivery of the client’s Connecting Stories project, which Arts Council England funds to support reader and writer development across all 14 Hubs
  • Work with authors, distribution of books and other resources, community events and a social media campaign
  • Develop their plans based on community and partner input
  • Building links with key partners, completing the community engagement and consultation to finalise plans and beginning delivery
  • Spend two days per week delivering the client’s project targeted at children in their early years
  • Build relationships with project partners locally and deliver training
  • Support directly to early years practitioners in children’s centres and other settings


Skills on Resume: 

  • Community Engagement (Soft Skills)
  • Partner Collaboration (Soft Skills)
  • Project Delivery (Hard Skills)
  • Author Coordination (Hard Skills)
  • Event Management (Hard Skills)
  • Early Education (Hard Skills)
  • Training Support (Hard Skills)
  • Relationship Building (Soft Skills)

2. Hub Manager, SwiftBox Delivery Services, Macon, GA

Job Summary: 

  • Optimize HUB operation in combination with headquarters process, dock suppliers' daily business (including inbound, outbound, warehousing, handling, rework processing, etc.)
  • Promote logistics visualization and the HUB IT system docking
  • Develop a HUB stocking plan according to the war zone requirement plan
  • Follow up on the delivery progress and output the supply capacity of HUB regularly
  • Control the arrival rhythm and inventory level of HUB on a reasonable level to prevent stock out and inventory risk
  • Implement the control plan for HUB inventory to avoid long-term bad inventory
  • Support the corresponding inventory count simultaneously, etc.
  • Manage internal orders released to HUB by national agents and form a detailed order management ledger
  • Combine HUB capabilities to land delivery plans and track the progress of HUB delivery, as well as handle abnormal issues during order fulfillment
  • Order fulfillment node management and promote logistics visualization
  • Support demand and delivery projects, as well as new product launches and GTM, and provide allocation simulation
  • Support the delivery manager in the use of stock and planning systems to manage stock inbound, allocations and replenishment
  • Participate in biweekly demand and delivery planning meetings
  • Conduct weekly calls with account teams and sales teams to provide week-over-week change on demand planning by account/model
  • Participate in and support CPFR reviews, such as sell out / sell in / WOS / marketing activities and attend or present QBR meetings for each account


Skills on Resume: 

  • Inventory Control (Hard Skills)
  • Logistics Planning (Hard Skills)
  • Order Management (Hard Skills)
  • System Integration (Hard Skills)
  • Delivery Tracking (Hard Skills)
  • Demand Forecasting (Hard Skills)
  • Problem Solving (Soft Skills)
  • Stakeholder Communication (Soft Skills)

3. Hub Manager, Apex Freight Solutions, Laredo, TX

Job Summary: 

  • Maintain accuracy, completeness and integrity of specialized (e.g. FA) and GL accounts and possess knowledge of general principles relating to regulatory compliance
  • Work with the Finance Operations team to support period-end closing activities in Specialized, GL and Tax areas
  • Oversee accounting activities in areas to ensure timely and accurate financial reporting compliant with both local GAAP requirements
  • Engage with various stakeholders and ensure GAAP compliance risks and tax compliance risks are fully discussed and understood
  • Provide oversight to drive a strong control environment to ensure compliance with regulatory requirements
  • Ensure compliance with Apple Finance Policies (AFPs) and SOX controls, and provide support for internal or external audits
  • Review processes, identify and assess opportunities for standardization and efficiency gains to improve operations in the R2R track
  • Drive process improvements through innovation and challenge the status quo
  • Design scalable and repeatable processes to support new business expansion
  • Lead the team to provide and implement solutions that balance efficiency, control and execution goals to support new business models or changes to existing business models in the region
  • Provide business requirements for system automation projects that gain efficiency while maintaining compliance with relevant policies and procedures
  • Attract, retain and develop talent
  • Ensure talent development plans are delivered to secure the talent pipeline and succession plans
  • Supervise, train and develop team members to ensure the team is performing at a high level and build opportunities for development and advancement within the team
  • Develop and execute strategic and operational initiatives to support Apple’s growth


Skills on Resume: 

  • Financial Compliance (Hard Skills)
  • GAAP Knowledge (Hard Skills)
  • Audit Support (Hard Skills)
  • Process Improvement (Hard Skills)
  • Team Leadership (Soft Skills)
  • Talent Development (Soft Skills)
  • Stakeholder Engagement (Soft Skills)
  • Strategic Planning (Soft Skills)

4. Hub Manager, Northern Parcel Express, Bangor, ME

Job Summary: 

  • Manage the daily running of the service line, ensuring that high-quality and accurate support is provided to customers
  • Lead a team of Customer Care Representatives and Team Leaders, developing overall team capability
  • Drive people's productivity and high performance through objective and KPI setting aligned to target Service Levels
  • Identify continuous improvement opportunities for the service line and the overall contact centre through monitoring service performance and analysing trends
  • Manage and lead a group of Team Leaders to achieve individual objectives and support job and career development
  • Liaise with stakeholders to support the team through change management
  • Manage costs, including identifying savings opportunities
  • Foster a collaborative working environment across all service delivery lines


Skills on Resume: 

  • Team Leadership (Soft Skills)
  • Service Management (Hard Skills)
  • Performance Monitoring (Hard Skills)
  • KPI Setting (Hard Skills)
  • Change Management (Soft Skills)
  • Cost Control (Hard Skills)
  • Stakeholder Coordination (Soft Skills)
  • Process Improvement (Hard Skills)

5. Hub Manager, DeltaLine Transport, Des Moines, IA

Job Summary: 

  • Contributing and participating in the delivery of a comprehensive Health Visiting service in line with the Healthy Child Programme and local service specifications and service model for health visiting that meets the public health needs of local communities
  • Contributing to the delivery of Working Together to Safeguard Children (2018)
  • Improving health and life chances for children and families and safeguarding those at risk
  • Deliver the role by S4H Organisation's values and behaviours
  • Create a cleaner, greener and more affordable transport system that benefits all
  • Improve the energy efficiency of homes and businesses
  • Invest in natural solutions to tackle the climate and environmental emergency, such as natural flood management systems
  • Create new green jobs so people in West Yorkshire can excel in the careers of the future
  • Manage the daily operations of all the hubs, including team building and performance
  • Keeping track and updating daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency and cost to reach the company’s goal
  • Implement and maintain standard operating procedures in all hub facilities to ensure service integrity
  • Manage all hub employees and ensure they have the skillset for their position
  • Provide necessary coaching to hub employees
  • Optimize KPI for the team and ensure they are in the right direction to achieve the KPI set by the company


Skills on Resume: 

  • Public Health (Hard Skills)
  • Safeguarding Children (Hard Skills)
  • Team Management (Soft Skills)
  • Performance Tracking (Hard Skills)
  • Process Standardization (Hard Skills)
  • Environmental Awareness (Soft Skills)
  • Coaching Skills (Soft Skills)
  • KPI Optimization (Hard Skills)

6. Hub Manager, Pioneer Freight Co., Billings, MT

Job Summary: 

  • Using data to influence, challenge, drive performance and compliance to make informed operational decisions and create detailed cost and performance reports
  • Managing all operational costs and able to demonstrate strong cost leadership ability
  • Ensuring the appropriate level of resources is allocated to each area to cover all shifts across the working week in line with budget expectations including 7-day management cover
  • Overseeing the design and distribution of Hermes and agency rotas
  • Ensuring daily and shift briefings are undertaken to promote engagement and ensure a full understanding of the Warehouse and wider business objectives
  • Developing a peak plan in line with forecasted volumes and or changes in automation to meet financial and resourcing needs
  • Promoting and driving consistency to ensure the delivery of excellent operational standards
  • Leading by example in creating a high-performance, people-oriented culture where employee engagement is paramount
  • Carrying out regular individual 121’s with direct reports and weekly team meetings focusing on costs, service, quality and people
  • Liaising with Planning and Commercial, offering feedback and solutions, reference client/depot and transport exceptions/noncompliance
  • Undertaking monthly H&S and quality meetings with H&S, including risk assessments and safe systems of work in the Hub, is in line with expectations
  • Conducting daily floor walks to engage with staff, complete quality checks on processes and understand warehouse issues from the ground up
  • Identifying training needs and areas for improvement in staff performance, by coaching and leading managers to have regular conversations to improve efficiency, and professional conduct
  • Proactively engaging in Hub improvement projects through ensuring all resources are covered and creating the Hub employees’ buy-in


Skills on Resume: 

  • Data Analysis (Hard Skills)
  • Cost Leadership (Hard Skills)
  • Resource Planning (Hard Skills)
  • Team Engagement (Soft Skills)
  • Operational Oversight (Hard Skills)
  • Health Safety (Hard Skills)
  • Performance Coaching (Soft Skills)
  • Process Improvement (Hard Skills)

7. Hub Manager, Horizon Haulage LLC, Pueblo, CO

Job Summary: 

  • Responsibility for the recruitment of the studio holder and hot desk members
  • Developing a programme of member events, workshops and Open Days
  • Encouraging collaboration amongst those incubated and building an ecosystem in and around the Studios
  • Building relationships with financial and legal services, angel investors, academics, and alumni, among others
  • Managing the provision of digital training and equipment to residents and SMEs, in collaboration with the Creative Computing Institute
  • Accountable for the effective and efficient planning, delivery and management of the Reactive maintenance and emergency response services county-wide
  • Setting the direct delivery workforce to work safely through Balfour Beatty's policies and processes
  • Responsible for delivering quality, performance, and productivity in line with the contract requirements
  • Ensuring that works are scheduled and planned efficiently and according to the contract requirements
  • Ensuring that works are delivered by the Contract Specification


Skills on Resume: 

  • Talent Recruitment (Hard Skills)
  • Event Planning (Hard Skills)
  • Community Building (Soft Skills)
  • Stakeholder Networking (Soft Skills)
  • Digital Training (Hard Skills)
  • Maintenance Oversight (Hard Skills)
  • Workforce Safety (Hard Skills)
  • Contract Compliance (Hard Skills)

8. Hub Manager, Southeast Courier Group, Fayetteville, NC

Job Summary: 

  • Recruit, develop and engage a team of colleagues to drive a successful commercial business operation
  • Developing a team of high performers with continuous improvement, through the use of effective coaching, development, reviews, and performance management
  • Ensure adherence to all company/legislative requirements, specifically regarding compliance, including but not exhaustive to Health and Safety, mandatory learning plans, security, employment legislation and all administration
  • Ensure the teams have the knowledge and confidence in both the administration and operation of a hub
  • Manage the end-to-end relationship with the fitting partners
  • Ensuring they have the paperwork and are fitting to a good standard as a minimum standard
  • Responsible for recruiting further fitting partners to meet the demand of the hub
  • Accountable for all stock and movement of stock in and out of the hub
  • Ensure that all processes and procedures are followed robustly in line with company expectations, resulting in a positive audit result
  • Follow up to ensure structured and measurable actions are agreed and implemented
  • Understand, drive, and improve all areas of operational compliance, efficiency, and security 
  • Ensuring that the hub adheres to policy, process, and procedures to provide a safe environment for colleagues and customers


Skills on Resume: 

  • Team Development (Soft Skills)
  • Performance Coaching (Soft Skills)
  • Regulatory Compliance (Hard Skills)
  • Hub Operations (Hard Skills)
  • Partner Management (Soft Skills)
  • Stock Control (Hard Skills)
  • Process Adherence (Hard Skills)
  • Safety Leadership (Soft Skills)

9. Hub Manager, Valley Express Logistics, Fresno, CA

Job Summary: 

  • Lead a team of 3 Flight Technicians and a regional contract network of 25+, including scheduling
  • Own launch campaign strategy, including imaging execution and logistics
  • Manage all aspects of the hub such as flight operations team hiring, local inventory, vehicle fleet, compliance with coworking rules and regulations
  • Manage helium supplier relationships and ensure compliance with all helium transportation and handling rules and regulations
  • Work with the sales team to ensure captured imaging is fulfilled to contract specifications
  • Develop and report both team and Flight Performance Metrics
  • Work closely with the Head of Flight Operations to refine Flight Operations growth strategies, processes, and operational improvements for the Swiftys
  • Launch and recover Swiftys while in flight campaigns


Skills on Resume: 

  • Team Leadership (Soft Skills)
  • Campaign Management (Hard Skills)
  • Flight Operations (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Supplier Coordination (Hard Skills)
  • Performance Reporting (Hard Skills)
  • Process Improvement (Hard Skills)
  • Logistics Execution (Hard Skills)

10. Hub Manager, Midwest Freight Network, Springfield, MO

Job Summary: 

  • Guide and direct hourly associates to meet or exceed operational goals
  • Monitor performance and provide coaching, mentoring, and employee development
  • Leverage Key Performance Indicators (KPIs) to make ongoing improvements and enhancements
  • Take ownership of hub inbound and outbound operations including staging, deluxing, repairing, returns and claims
  • Ensure audits take place for all orders for the following day's deliveries
  • Accountable for maintaining on-time shipments, people utilization and damage
  • Provide periodic reports and ensure accurate communication to all employees
  • Communicate policies to associates and act as the primary information source for the team
  • Maintain compliance, operational consistency and take corrective action
  • Ensure world-class service for internal/external customers
  • Maintain health and safety standards as well as promote a positive health and safety culture within the organization
  • Direct and oversee job assignments
  • Plan daily, weekly, monthly, and peak season labor schedules
  • Achieve financial plans and budget objectives
  • Actively promote and live Metropolitan’s mission, vision, company values and leadership principles


Skills on Resume: 

  • Team Supervision (Soft Skills)
  • Performance Coaching (Soft Skills)
  • KPI Management (Hard Skills)
  • Hub Operations (Hard Skills)
  • Audit Compliance (Hard Skills)
  • Reporting Accuracy (Hard Skills)
  • Labor Planning (Hard Skills)
  • Safety Promotion (Soft Skills)

11. Hub Manager, BlueRiver Supply Chain, Lexington, KY

Job Summary: 

  • Oversee at least two hub locations to make sure they are fully staffed and operational
  • Offer support for personnel, equipment, problem solving, and any supplies or decisions to function at 100%
  • Work closely with Supply Chain Instructors in the region for support, development, and important decision-making for all driver training at each site in the region
  • Develop an action plan for each Supply Chain Instructor's site/region that identifies areas of improvement to work on
  • Offer support and coaching and recommend when a new Supply Chain Instructor should be replaced or added in the region
  • Support the development and training of new Supply Chain Instructors and develop successful SCIs to achieve new successes
  • Certify Supply Chain Instructors for both Academy/Site Training standards
  • Manage and provide coaching and/or training to the team
  • Partner with team members to decide which tools/systems are appropriate to use for specific customer service environments
  • Coordinate communication with customers regarding order status, sales forecast, invoices, contract balances and other pertinent information to complete the sale
  • Use broad knowledge of customer service practices and procedures to develop and provide input to tactical customer service strategies for a medium-sized customer base
  • Provide input and feedback to define improvement projects and commitments, requiring a substantial understanding of customer service practices
  • Procedures for a medium-to-small team of customer service representatives and/or supervisors
  • Lead and develop a team, exhibiting authority for talent management decisions related to hiring, performance, and disciplinary actions


Skills on Resume: 

  • Multi-Site Management (Hard Skills)
  • Staff Development (Soft Skills)
  • Instructor Coaching (Soft Skills)
  • Operational Support (Hard Skills)
  • Customer Coordination (Soft Skills)
  • Training Certification (Hard Skills)
  • Talent Management (Soft Skills)
  • Process Improvement (Hard Skills)