HR OPERATIONS SPECIALIST SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: Jul 29, 2025 - The Human Resources (HR) Operations Specialist supports human resources and administrative functions across multi-state locations, ensuring regulatory compliance and data integrity. This role requires strong analytical, organizational, and communication skills, with the ability to work independently under pressure while maintaining confidentiality. The specialist also utilizes PeopleSoft HRMS and advanced Microsoft Office tools to manage tasks efficiently and collaborate across teams.

Essential Hard and Soft Skills for a Standout HR Operations Specialist Resume
  • HRIS Management
  • Data Accuracy
  • Payroll Processing
  • Record Management
  • Benefits Administration
  • Document Preparation
  • Compliance Management
  • Case Management
  • Process Execution
  • Transaction Auditing
  • Issue Resolution
  • Stakeholder Communication
  • Process Improvement
  • Employee Relations
  • Team Collaboration
  • Onboarding Support
  • Customer Service
  • Continuous Learning
  • Executive Support
  • Problem Recognition

Summary of HR Operations Specialist Knowledge and Qualifications on Resume

1. BA in Human Resource Management with 4 years of Experience

  • Experience and knowledge with the team and support for the continued development of all HR Operations colleagues
  • Deep transactional and technical knowledge in HR Operations, including payroll administration, core data, and document management
  • Very strong knowledge of relevant HR systems, including document management tools and HR core systems
  • Clear understanding of process interdependencies, HR policies, and guidelines; strong understanding of labor law and its application to HR processes and transactions
  • Compliance and risk-focused mindset
  • Outstanding attention to detail and professionalism; strong and proven ability to build good relationships with stakeholders at all seniority levels
  • Ability to learn quickly, analyze information, and exercise good judgment
  • Capability to work fully independently; highly self-motivated and self-managing, with excellent time management and organizational skills
  • Exceptional team player with a demonstrated interest and ability to provide support and coach other team members to success

2. BS in Business Administration with 6 years of Experience

  • Professional experience in HR administration, preferably in a commercial, international environment
  • Strong customer service orientation and communication skills
  • Fluent written and verbal language skills in Dutch and English
  • Administrative and process orientation, accuracy, and attention to detail
  • Team player with the ability to work in a matrix environment
  • Strong integrity and ability to self-manage
  • Proactive attitude with a strong focus on end results
  • Excellent command of MS Office, especially Excel and PowerPoint
  • Ability to handle, answer, or refer employee inquiries to the appropriate channel

3. BA in Psychology with 3 years of Experience

  • Previous Human resources experience
  • General office experience
  • Ability to work independently and perform effectively in stressful situations
  • Superior oral and written communication skills
  • Detail-oriented with excellent organizational, analytical, and problem-solving skills
  • Experience working in a multi-state, multi-location company with awareness of potential differences
  • Understanding of federal, state, and local regulations
  • PeopleSoft HRMS experience
  • Proficiency in Microsoft Access and Word
  • Intermediate to advanced Excel skills
  • Team player with initiative and self-motivation
  • Ability to follow written and verbal instructions
  • Flexibility to accept frequent changes in priorities and coordinate tasks under critical time demands
  • Ability to maintain confidential material

4. BS in Management Information Systems with 5 years of Experience

  • Enjoyment of administrative and data processing tasks
  • Exceptional time management and multi-tasking abilities
  • High attention to detail and data accuracy
  • Patience, empathy, and passion for helping people
  • Enthusiastic, proactive, and solution-focused mindset
  • Ability to deal with ambiguity and thrive in a fast-paced environment
  • Strong communication and collaboration skills
  • Experience and knowledge of HR services, service, or administration
  • Familiarity and patience with repetitive tasks
  • Data management skills
  • Basic knowledge of local labor law for document creation, including local probation periods, the number of contracts permitted, contract lengths, and extension periods
  • Excellent written and spoken English and German skills
  • Understanding of HR systems
  • General computer proficiency, including the MS Office Suite

5. BA in Organizational Leadership with 2 years of Experience

  • Experience in shared services, call centre, or service environment
  • Fluent in English and French, with very good knowledge of Polish
  • Familiarity with HR systems, processes, and practices
  • Experience in an HR operations analyst role is a strong asset
  • Ability to navigate various HR systems, including Workday and ServiceNow, and deliver high-quality customer service
  • Experience with Workday, ServiceNow, or other HR systems is crucial
  • Excellent communication skills
  • Ability to connect and communicate effectively with all levels of associates across the organization
  • Comfortable working across cultures and time zones to achieve results through project teams in an international operating environment
  • Ability to handle and maintain confidential and sensitive information

6. BS in Industrial-Organizational Psychology with 3 years of Experience

  • Commercial, economics, or business administration education with relevant professional experience
  • Fluent in English and German, with additional fluency in French
  • Knowledge and working experience in Microsoft Office, Workday, Docusign, and ServiceNow
  • Operational understanding of common HR Operations practices and processes
  • Flair for numbers and affinity for process flows
  • Demonstrated ability to work effectively as a collaborative team player
  • Work experience in Service Delivery or Operations, in a similar position delivering HR services and managing change
  • Understanding of Swiss labor law, social security, and tax matters, with formal certification
  • Experience working in an international, complex, and evolving environment
  • High personal integrity and professionalism in handling sensitive information

7. BA in Sociology with 6 years of Experience

  • Solid background in People or HR Operations experience in Denmark, ideally within a multi-country or global environment
  • Experience working closely with Workday or other HR systems, including people policy creation and maintenance, and compensation and benefits topics
  • Hands-on experience with the payroll cycle
  • Strong understanding of all core people processes, with insight into effective and ineffective practices
  • Passion for technology and data
  • Strong communicator with near-native fluency in Danish and English
  • Proactive in taking ownership and solving problems
  • Ability to work effectively in a team, with full comfort collaborating remotely and dynamically using digital tools such as Slack and Zoom
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