HEALTH SERVICES MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: May 9, 2025 – The Health Services Manager has proven expertise in health services management, supported by active registration with NSCN and prior leadership in perioperative/surgical services. This position requires skills in strategic planning, program evaluation, resource management, and the use of digital tools such as Microsoft Office, Meditech, and SAP. The manager also has strong leadership and decision-making abilities, demonstrated through team development, collaborative relationships, and effective guidance toward shared goals.

Essential Hard and Soft Skills for a Standout Health Services Manager Resume
  • Head Start Standards
  • Nutritional Planning
  • CACFP Management
  • Confidentiality Management
  • Customer Analysis
  • Policy Compliance
  • Clinical Governance
  • Financial Support
  • Data Reporting
  • Contract Compliance
  • Advisory Committee Management
  • Parental Partnerships
  • Health Education
  • Resource Identification
  • Consultation Assistance
  • Special Needs Services
  • Transition Coordination
  • Issue Resolution
  • Performance Improvement
  • Staff Development

Summary of Health Services Manager Knowledge and Qualifications on Resume

1. BA in Social Work with 3 years of Experience

  • Current RN License, RN License, and/or BSN
  • Increasing supervisory or management experience in a health care setting
  • Clinical practice in a hospital, home care, hospice, clinic, or nursing home setting
  • Case Management experience and certification
  • Utilization, Quality, Disease state management experience
  • Electronic Medical Record documentation experience
  • Computer skills including EHR, internet navigation, Microsoft Office - Outlook, Word, and Excel
  • Experience working with a geriatric population and in a risk-based environment
  • Advanced interpersonal and telephonic communication skills
  • Must have strong organizational skills
  • Adaptable, flexible, and able to maintain a positive attitude during change in process, practice, or policy

2. BA in Health Administration with 5 years of Experience

  • Increasing responsibility and experience in health services, with an emphasis on child health, community health services, or the administration of health programs
  • Successful supervisory or management experience.
  • Be bilingual in English and Spanish
  • Certified Nursing Assistant, Licensed Vocational Nurse, or Registered Nurse License
  • Demonstrated ability to communicate effectively both orally and in writing
  • Demonstrated conflict resolution skills
  • Demonstrated networking, negotiation, and change management skills
  • Commitment to quality improvement initiatives and evidence-based practice
  • Must have excellent organizational skills
  • Commitment to promoting a culture that supports safety, ethical practice, and organizational health
  • Information systems - ability to work within the Microsoft Office suite

3. BA in Public Health with 7 years of Experience

  • Current registration with the Nova Scotia College of Nursing (NSCN) or an applicable professional body
  • Experience in a formal leadership role with responsibilities related to program planning, evaluation, human resources, and financial management
  • Previous experience in Perioperative/Surgical Services
  • Proficiency with computer applications including Microsoft Office Suite, Meditech Utilization Management, Success Factors, SAP
  • Judgment and decision-making skills demonstrated through analysis and synthesis, problem solving, systems thinking, and emotional intelligence
  • Ability to define a vision and guide individuals and groups toward the vision while maintaining group cohesiveness, motivation, commitment, and effectiveness
  • Leadership, teambuilding, mentoring, and coaching skills
  • Management skills that are demonstrated through planning, implementation, monitoring, and evaluation
  • Ability to manage human resources/intellectual capital, financial resources, capital/material assets, and information
  • Demonstrated accountability and responsibility
  • Demonstrated ability to build internal and external collaborative relationships