HEALTH INFORMATION MANAGER SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Published: May 5, 2025 - The Health Information Manager oversees health data operations with strong leadership and organizational skills in hospital settings. This role requires expertise in coding systems, electronic records, and regulatory compliance. The manager ensures quality, accuracy, and timely communication across departments.

Essential Hard and Soft Skills for a Health Information Manager Resume
  • Medical Review
  • Chart Auditing
  • Claims Evaluation
  • Loss Prevention
  • Process Improvement
  • Policy Development
  • Record Compliance
  • Quality Assurance
  • EHR Management
  • Coding Accuracy
  • Effective Communication
  • Team Collaboration
  • Performance Feedback
  • Staff Supervision
  • Employee Training
  • IT Collaboration
  • Task Completion
  • Staff Training
  • Time Management
  • Request Handling

Summary of Health Information Manager Knowledge and Qualifications on Resume

1. BA in Healthcare Administration with 3 years of Experience

  • High-level knowledge in Health Information Management, including clinical records management practices (paper and electronic), clinical coding, privacy/confidentiality and release of information/information access
  • Effective time management skills to plan and prioritise tasks to achieve deadlines
  • Patient safety and quality care focus and how Health Information Management practices contribute to the organisation's mission and values
  • Active participation in and provision of valuable contributions to a multi-disciplinary team, and creation of a positive culture within the organisation
  • Knowledge of private hospital funding arrangements and Diagnosis-Related Groups (DRGs)
  • Knowledge of computer operation, including Microsoft Word, Excel, and data inputting
  • Effective verbal and written communication skills
  • Excellent organizational skills to manage various responsibilities
  • Previous working knowledge of the Coding Standards
  • Experience in an office environment and a healthcare setting
  • Experience with Point Click Care software 

2. BA in Medical Records Administration with 5 years of Experience

  • Experience in a clinical coding position
  • Current coding experience with ICD-10-AM/ACHI using 3M Codefinder and Grouper
  • Sound knowledge of DRGs and Casemix funding/models
  • Understanding of project management and/or process improvement activities at a business unit or organisational level
  • Demonstrated ability to negotiate persuasively
  • Experience in the Private Health Insurance industry
  • Working experience at the Management level, leading and managing staff and departmental workflow in a HIM hospital environment
  • Demonstrated effective written, verbal and interpersonal skills
  • Demonstrated ability to work as part of a team
  • Must be computer savvy with the ability to lead, manage and mentor
  • Excellent communicator with experience in the release of information, HIPAA privacy, and record analysis and associated workflows
  • Excellent customer service skills
  • Must be fluent in English and Spanish

3. BA in Health Information Management with 4 years of Experience

  • Demonstrated superior organisational, leadership and staff management skills
  • Excellent understanding of legislation and NSW policies, and experience managing the release of patient clinical information
  • Experience managing health information and operational functions in a medium to large hospital or equivalent
  • Demonstrated effective interpersonal and written and verbal communication skills with a focus on building and maintaining relationships with a diverse range of stakeholders
  • Demonstrated practical and theoretical knowledge of ICD-10-AM, DRGs and activity-based funding
  • High level of experience with computerised patient administration systems, electronic medical records, document scanning, Microsoft Office suite and business systems
  • Previous experience in Medical Records Forms management 
  • Ability to use good judgment, make decisions, and occasionally direct the work of others
  • Understands quality standards and systems and maintains high professional standards in quality and quantity of work, remaining flexible to embrace change
  • Attention to detail, whilst still able to work to deadlines
  • Ability to be team-oriented and adapt to new challenges with a positive attitude
  • Previous experience as a medical records practitioner in a long-term care center