• Support the commissioning of primary care dental contracts to meet the needs of the local area population
• Working towards the delivery of local and national standards and targets
• Negotiate, monitor and review a portfolio of dental contracts
• Lead dental regulatory compliance processes and activities
• Support commissioning and pathway developments and lead and/or support dental procurements
• Attend regulatory visits at all Live facilities
• Closely work with the Medical Department for safety reports and investigations
• Responsible for billing, budgeting, employee training and other administrative duties
• Maintains and ensures all inspections, reporting and proper documentation are current for licensure of the community
• Provide the leadership to maintain high employee morale and resident satisfaction as evidenced by the Resident Opinion Survey and the Employee Opinion Survey
• Work the department supervisors to set and meet department goals
• Implements resolution to risk management audits, site visits, inspections and applicable surveys

Skills: Contract Management, Regulatory Compliance, Dental Procurement, Risk Resolution, Budgeting, Staff Training, Licensing Oversight, Goal Setting

• Develop and oversee occupational health strategy to create and maintain employee wellness, disease prevention and medical monitoring programs to comply with government and non-government accrediting agencies
• Regularly assess market trends, legal and regulatory changes, and the company’s strategic and financial objectives
• Partner with internal stakeholders to develop recommendations and obtain approval
• Lead communication and implementation of changes to ensure the offer is compliant, consistent, and leading-edge programs and processes that align with the business’s needs and objectives
• Manage vendor relationships through clearly defined expectations, roles, deliverables, and budgets
• Ensure vendor delivers compliant occupational health services consistent with business objectives, policies and procedures
• On-site medical treatment for work-related injury/illness, emergency response, medical surveillance, hazard identification and prevention programs, case management, and pre-placement/post-offer/return to work physical exams
• Ensure compliance with all regulatory and legal requirements
• Partner with business and EHS&S to support successful internal and external audits and inspections
• Provide strategic insights and support to all safety, incident, crisis and threat management committees, initiatives and activities
• Refers, reports and records pertinent information related to the resident’s care to other health care team members
• Coordinates and/or carries out the action plan related to the prescribed care plan
• Communicates effectively with physicians, pharmacy and other professional care providers
• Collaborates with other members of the care team in the planning, provision and evaluation of services

Skills: Occupational Strategy, Regulatory Compliance, Vendor Management, Medical Treatment, Risk Prevention, Case Management, Audit Support, Team Collaboration

• Effectively uses the nursing process of assessing, planning, implementing and evaluating to provide high-quality nursing care to residents
• Monitors the activities of Registered Nurses, Registered Practical Nurses and Guest Attendants/ Health Care Aides/Personal Support Workers concerning the direct care provided to residents
• Ensures the resident and/or their family are involved in decisions affecting their care
• Establishes priorities based on individual residents’ needs, scheduled activities and adjusts these priorities and activities to manage unanticipated events
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority, and/or brings to the attention of the General Manager
• Ensures residents receive the appropriate level of care to meet their needs
• Monitors the well-being of residents who do not require care
• Completes required paperwork for resident admissions and discharges, as well as ongoing documentation
• Participates as a member of the work team and provides support to other team members
• Participates in hiring and training of staff who work directly with residents
• Communicates with families, physicians and external community health care agencies
• Adheres to current legislative requirements, as well as the approved policies and procedures of Retirement Residences concerning nursing care
• Assumes responsibility for the safe administration and storage of medication

Skills: Nursing Process, Care Monitoring, Family Communication, Priority Setting, Resident Support, Documentation, Staff Training, Medication Safety

• Oversees all activities of BHTs working in all treatment modalities
• Develop, maintain, and communicate work schedules of Behavioral Health Technicians and Supervisors
• Ensure staffing ratios are maintained and schedules are covered appropriately
• Manage the performance of staff, including training, competencies, coaching, and performance evaluations of BHTs
• Interviews potential candidates, recommends hires and terminations
• Provides orientation to newly hired BHTs
• Oversees the compliance of the drug and alcohol tests by the company's drug and alcohol program, administered by the departmental staff
• Delivers direct care to employees at the site according to the medical directives within the scope of practice and regulations of the State Nurse Practice Act in the applicable state
• Adheres to the health management policies, protocols, medical directives, and physicians' standing orders according to the scope of practice
• Provides required in-service training and orientation to new employees, under the guidance of the General Manager

Skills: Staff Supervision, Schedule Management, Performance Coaching, Candidate Interviewing, Staff Orientation, Compliance Oversight, Direct Care, In-Service Training

• Develops and maintains an efficient occupational health care process appropriate to the needs of the facility, considering the size and nature of work activities
• Manages Occupational Health staff and ensures standardized application of policy and quality of nursing care
• Ensures adherence to health management protocols, medical directives, policies and procedures, and physicians' standing orders while following guidelines indicated by the Occupational Health Manual
• Ensures that appropriate documentation of care provided meets legal requirements and provides continuity of care
• Adheres to HIPAA and partner confidentiality to ensure compliance of confidentiality of employees’ personal information
• Establishes, maintains, and reviews a record-keeping system that ensures confidentiality
• Adheres to all state and federal regulations, including OSHA, Workers’ Compensation, etc. Maintains OSHA log
• Provides compassionate, quality care to employees
• Provides observations, care, and counsel for employees with illnesses or injuries, including assessment, first aid, follow-up care, rehabilitation services, and case management
• Also provides first aid, minor treatment, counseling, referral, and medical liaison for non-occupational health concerns
• Coordinates all workers’ compensation management, including compliance with the requirements of state workers’ compensation regulations
• Reporting all cases that require outside medical care to the third-party administrator (TPA), and initiation of internal case management 
• Conducts tasks professionally and effectively, and within legal, ethical, and moral standards of care
• Schedules health assessments and evaluation of employees for return-to-work, fitness for duty, and medical surveillance by health management and safety protocols, and the authorized physician’s written directives

Skills: Occupational Process, Staff Management, Policy Compliance, Care Documentation, Confidentiality Assurance, Regulatory Adherence, Injury Care, Case Coordination

• Experience in clinical, care coordination, and/or case management
• General knowledge of best practices in behavioral health, emphasizing work with special needs populations and in provider systems
• Ability to interact with physicians and other health care professionals in a professional manner 
• Experience with Excel and Access databases
• Excellent verbal and written communication and interpersonal skills
• Strong knowledge of community resources 
• Must have Case Manager certification
• Demonstrated experience with Microsoft Office Suite and population health software
• Demonstrated experience leading a team in case management, injury and RTW management within large or complex organisations
• Demonstrated understanding of occupational rehabilitation, RTW and the practical application of associated legal requirements
• Experience in leading HSE teams and Injury Management Advisors to achieve team goals and outputs
• Proven ability to coach and build as a trusted advisor to leaders
• Ability to influence teams and internal and external stakeholders on contentious HSE matters to provide a seamless organisational approach to the delivery of the HSE strategy
• Experience in influencing and affecting impact on case management, rehabilitation and RTW management and changes in team culture in alignment with the strategic direction of the organisation

Qualifications: BA in Community Health with 8 years of Experience

• Experience of giving medication (of any kind) via IV infusion
• Strong team management experience
• Experience of working with and managing vendors/providers
• Experience in healthcare and quality improvement
• Working experience in Cold supply chain management
• Able to run multiple projects in multiple countries
• Able to work collaboratively with other departments
• Effective communication and facilitation skills
• Ability to identify and implement patient safety initiatives
• Understanding of change management
• Ability to build and facilitate teams
• Innovative, self-motivated and strong critical-thinking skills
• Basic knowledge of healthcare risk management, patient safety/high reliability principles, healthcare operations (clinical and business), cultural competence and quality improvement methodology
• Ability to self-direct, manage time and resources

Qualifications: BA in Environmental Health with 6 years of Experience

• Experience working in home care 
• Experience in a customer-facing position
• Must have qualifications in Allied Health, Health, Safety and Environment
• Extensive knowledge of the Safety, Rehabilitation and Compensation Act
• Relevant qualifications or equivalent experience in implementing change initiatives in a large and complex health service environment
• Extensive experience and knowledge of health processes and demonstrated experience in implementing large programs
• Demonstrated organisational skills and experience working in a high-volume and demanding professional environment with a capacity to prioritise, multitask, achieve business goals, and always work with a customer-focused approach
• Demonstrated interpersonal and negotiation skills with extensive experience engaging with key stakeholders and customers to achieve optimal business outcomes
• Demonstrated highly developed oral and written communication skills, particularly in reporting, public presentation and consultation, and the ability to negotiate and communicate with relevant internal and external stakeholders
• Proficient in the Microsoft suite including Visio, Project, PowerPoint, Word and Excel
• Excellent planning, time management and organisational skills, particularly in the area of managing multiple tasks and multi-disciplinary issues to meet deadlines
• Proven capacity to contribute to and promote strategic initiatives, including the capability to plan, manage change, improve performance and project manage

Qualifications: BA in Allied Health with 5 years of Experience

• Experience in health care strategy, clinical/healthcare programs, consulting, project management or related field
• Proven ability to plan, organize, assign, and delegate work, and effectively prioritize in an ambulatory care setting or similar
• Ability to motivate, influence and persuade others
• Proven conflict resolution skills
• Ability to maintain a climate of teamwork, collaboration and trust
• Knowledge of health care delivery as well as principles, concepts, best practices, policies and processes, central to Population Health and Accountable Care operations
• Ability to work effectively with senior management on operational and performance issues (e.g., developing goals, policies, strategies, programs and systems to improve operational results)
• Analytical and critical thinking ability to analyze complex problems and formulate solutions
• Ability to deal with sensitive and/or confidential issues, exercising discretion and tact
• Ability to work with multiple professions and with medical care providers in particular
• Healthcare experience in a supervisor or leadership role
• Knowledge of budget development and management
• Strong skills in written, verbal, and interpersonal communications
• Proficient in all software applications (Word, Excel, and PowerPoint) and database applications
• Must have various healthcare leadership certifications

Qualifications: BA in Public Health with 4 years of Experience

• Ability to problem-solve and make decisions independently
• Ability to lead and function within a high-performing team
• Proficient computer skills in Microsoft Office (Word, Excel, Outlook) with a willingness to learn other computer programs
• Clinical experience in a home health primary care clinic or health facility
• Ability to follow the Agency's policies and applicable laws
• Ability to respond to common inquiries or complaints, regulatory agencies or members of the business community
• Experience in a marketing or operations role in home care 
• Experience in a managed care environment 
• Knowledge of risk management principles and issues regarding cultural competence
• Effective communication skills, both verbal and written
• Demonstrates values-based customer service skills

Qualifications: BA in Health Science with 2 years of Experience