HEAD OF MAINTENANCE SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Published: Apr 24, 2025 - The Head of Maintenance oversees vendor coordination, project execution, and operational support across multiple retail locations to ensure consistent janitorial and repair services. This role requires strong leadership in staff management, budgeting, and cross-functional communication with store teams, senior leadership, and external vendors. The head applies analytical thinking and problem-solving to drive continuous improvement and maintain high service standards in a fast-paced environment.

Essential Hard and Soft Skills for a Head of Maintenance Resume
  • Maintenance Scheduling
  • Fleet Oversight
  • Airworthiness Supervision
  • Policy Development
  • CAFM Implementation
  • PPM Management
  • Equipment Availability
  • Budget Control
  • Project Management
  • Asset Reliability
  • Team Coordination
  • Cross-Department Communication
  • Stakeholder Communication
  • Team Leadership
  • Staff Development
  • Competency Assessment
  • Skill Development
  • Stakeholder Representation
  • Contractor Oversight
  • Team Collaboration

Summary of Head of Maintenance Knowledge and Qualifications on Resume

1. BS in Engineering Technology with 4 years of Experience

  • Detailed understanding of MS Office Suite (Word, Excel, and PowerPoint)
  • Understanding of Fibre networks and FTTH (Fibre to the Home)
  • Strong leadership skills and the ability to motivate, coach, train, and mentor others
  • Listen and communicate effectively with all levels of the organization
  • Strong working knowledge of budgets
  • Possesses strong verbal and written communication skills
  • Detail-oriented with good organization skills
  • Self-motivated and driven by the desire to succeed
  • Experience in Plant operations or maintenance in a responsible role within the Chemical Process Industry
  • Experience managing a team of salaried professionals
  • Must have working knowledge of spreadsheets and databases
  • Must meet the high level of expectations placed on all Genentech employees
  • Experience in coordinating teams and maintenance schedules
  • Previous experience in Budget Management

2. BS in Applied Engineering with 5 years of Experience

  • Experience in a cGMP biologics environment 
  • Deep understanding of manufacturing processes, quality systems, engineering and/or Facilities Maintenance or GMP regulations 
  • Working experience in a management role with supervisory and/or project management 
  • Understanding the complexity of interdepartmental dependencies
  • Excellent interpersonal skills and diplomacy
  • Must have experience with GMP biotechnology manufacturing
  • Ability to change the thinking of others
  • Ability to apply sound technical judgment in developing, approving and implementing changes affecting the policies, procedures and overall workflow within the department
  • Must possess the ability to coordinate and lead multiple projects simultaneously
  • Must possess excellent organization and time management skills
  • Must possess excellent documentation skills and be able to write SOPs
  • Experience with SAP PM or CMMS system 
  • Extensive knowledge of technical equipment 
  • Must have Six Sigma or Lean Certification

3. BS in Civil Engineering with 7 years of Experience

  • Experience in vendor management, project management and operational support in a multi-site, retail environment
  • Previous experience and knowledge in janitorial services, repairs and maintenance.
  • Proven experience with staff management and budgeting
  • Demonstrated ability to effectively manage staff resources, negotiate contracts, and interface with store personnel, management and outside vendors
  • Ability to perform job functions independently and in a challenging environment
  • Ability to prioritize multiple tasks and perform accurately with short deadlines
  • Excellent communication skills, both oral and written
  • Demonstrated ability to build relationships with senior leaders in both a corporate and field (stores) environment
  • Proficient in the Google suite of productivity products
  • Ability to solve problems and recommend solutions, using both qualitative and quantitative analysis
  • Comfort with communicating changes to field (store) leaders, particularly about janitorial and repair service levels
  • Strong ability to make decisions and continuous improvements
  • Excellent leadership skills and a collaborative management style
  • Maintenance experience in the manufacturing industry
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