GENERAL OFFICE CLERK RESUME EXAMPLE
Published: Apr 10, 2025 - The General Office Clerk coordinates closely with team leaders and managers across all sections, supporting the Marketing Section in addressing customer complaints and preparing quality inspection plans. This position maintains records of communication channels used by the operational team, conducts quality audits, and assists in product testing and troubleshooting. This role develops corrective actions and follows up on their implementation, while also preparing weekly reports on improvements and queries.
Tips for General Office Clerk Skills and Responsibilities on a Resume
1. General Office Clerk, Midland Office Supplies, Peoria, IL
Job Summary:
- Answer phones and route accordingly
- Greet guests and check-in
- File billing and patient forms
- Assist program members with forms and clarifying documentation
- Gather information for regular reporting and grant applications
- Offer administrative and data entry support to the Director for special projects
- Greet customers/visitors at a front desk, information center or other office setting.
- Answer the main office phone line and direct calls appropriately.
- Arrange and schedule meetings for customers and staff members
- Obtain, update and file departmental records/reports, ensuring completeness and accuracy.
Skills on Resume:
- Phone Handling (Hard Skills)
- Customer Service (Soft Skills)
- Data Entry (Hard Skills)
- Scheduling Meetings (Hard Skills)
- Administrative Support (Soft Skills)
- Record Keeping (Hard Skills)
- Guest Greeting (Soft Skills)
- Documentation Assistance (Soft Skills)
2. General Office Clerk, Green Solutions, Modesto, CA
Job Summary:
- Handle CEO's calendar management
- Make travel and accommodation arrangements.
- Schedule and coordinate appointments and business meetings
- Prepare meeting materials, agenda and take minutes.
- Screen phone calls, inquiries, and requests, and handle them when appropriate.
- Deal with incoming emails and correspondence on behalf of the CEO
- Ensure proper filing and documentation are maintained.
- Carry out and follow through with specific projects.
- Enter data from various sources (reports, printouts, forms, etc.) into the appropriate computer system.
- File and organize documentation as requested by staff.
Skills on Resume:
- Calendar Management (Hard Skills)
- Travel Arrangements (Hard Skills)
- Meeting Coordination (Hard Skills)
- Minutes Taking (Hard Skills)
- Phone Screening (Soft Skills)
- Email Management (Hard Skills)
- Documentation Filing (Hard Skills)
- Project Execution (Soft Skills)
3. General Office Clerk, River Tech Solutions, Albany, NY
Job Summary:
- Liaise closely and work together with all other sections including the team leader and the team manager
- Support the Marketing Section pertaining to any issues arising from customer complaints
- Support the preparation of quality inspection plans and procedures
- Record the chat traffic changes for every channel used by the operation team which mainly use to communicate with clients.
- Carry out inspection and keep tract of rejects and rework production
- Performing quality audits of all activities related to service quality
- Assisting in developing audit schedules and plans and conducting audits.
- Develop corrective action activities and follow up on implementation
- Providing support in achieving and following up on the implementation
- Assisting in product testing, troubleshooting and problem solving
- Prepare a weekly summary of improvement and query report
Skills on Resume:
- Team Collaboration (Soft Skills)
- Customer Support (Soft Skills)
- Quality Planning (Hard Skills)
- Chat Tracking (Hard Skills)
- Production Inspection (Hard Skills)
- Quality Auditing (Hard Skills)
- Audit Scheduling (Hard Skills)
- Problem Solving (Soft Skills)
4. General Office Clerk, Beacon Hill Associates, Fort Wayne, IN
Job Summary:
- Resolve delivery issues received from the customer and driver incoming calls.
- Resolve delivery issues forwarded by the centralized customer-care staff
- Support the delivery operation in preparation of labels, invoices, and related documents
- Interact with La-Z-Boy Dealer Services to resolve RDC defective inventory issues
- Order service parts for in-house repair technicians (ASAP)
- Compile and maintain RDC statistics in all areas
- Maintaining security at the assigned door.
- Receive and process service parts.
- Process and ship parts and office-size items.
- Maintain and distribute appropriate levels of stock parts for outside repair technicians
- Assist Human Resources Manager with various HR forms, documents and communication
Skills on Resume:
- Delivery Resolution (Soft Skills)
- Customer Support (Soft Skills)
- Document Preparation (Hard Skills)
- Inventory Management (Hard Skills)
- Part Ordering (Hard Skills)
- Reception Duties (Soft Skills)
- Shipping Processing (Hard Skills)
- HR Assistance (Soft Skills)
5. General Office Clerk, Sunset Management, Reno, NV
Job Summary:
- Process credit reimbursement requests (ASAP) for RDC-repaired merchandise
- Maintain vendor charge-backs and process delivery billing
- React to limited incoming, non-delivery-related customer calls received at the DC
- Assist walk-in customers with service or delivery concerns
- Assist Stores with delivery-related issues
- Respond to voice mail messages
- Act as liaison to Store Management, requiring assistance to resolve customer issues
- Conduct post-delivery follow-up calls to ensure customer satisfaction
- Maintain the system to accurately file sales, service and delivery invoices
- Maintain office areas (including common areas) to 5S standards
- Responsible for the health screening and temperature monitoring of employees, visitors, and guests
Skills on Resume:
- Credit Processing (Hard Skills)
- Billing Management (Hard Skills)
- Customer Support (Soft Skills)
- Delivery Assistance (Soft Skills)
- Issue Resolution (Soft Skills)
- Voicemail Management (Soft Skills)
- Post-Delivery Follow-up (Soft Skills)
- Office Maintenance (Hard Skills)