Job Summary:

• Share menu and food product knowledge, including answering questions regarding individual allergens and dietary requirements.
• Anticipate individual needs of students, staff and visitors and proactively provide assistance
• Ensure that food is appropriately produced, presented, served and replenished.
• Maintain wash-up and food production areas and equipment to an exceptional standard of cleanliness
• Learn how to and use more task-specific manual, administrative, domestic and specialist tools to deliver services.
• Learn and complete work in accordance with risk assessments specific to the nature of the work area and environments.
• Assist other team members with the application of basic audit and stock control tasks.
• Ensure that all feedback is brought to the attention of the line manager
• Organise the office and assist associates in ways that optimise procedures.
• Guarantee compliance with execution occupational risk prevention regulations.

Skills on Resume: 

• Menu Knowledge (Hard Skills)
• Customer Assistance (Soft Skills)
• Food Presentation (Hard Skills)
• Cleanliness Maintenance (Hard Skills)
• Tool Utilization (Hard Skills)
• Risk Assessment (Hard Skills)
• Stock Control (Hard Skills)
• Compliance (Hard Skills)

Job Summary:

• Sort and distribute communications in a timely manner.
• Types of correspondence, meeting notes, and forms, among other documents.
• Photocopies, scans, and files of appropriate documents.
• Schedule and plan meetings and appointments with office suppliers.
• Maintains stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary (water, stationery items, computers, wifi...).
• Control the office expenses and try to optimise them.
• Resolve office-related malfunctions and respond to requests or issues.
• Coordinate with other departments to ensure compliance with established policies.
• Maintain trusting relationships with suppliers and departments.
• Helping to coordinate the timetable of the receptionist and the office cleaner.

Skills on Resume: 

• Communication Distribution (Soft Skills)
• Document Typing (Hard Skills)
• Filing (Hard Skills)
• Scheduling (Hard Skills)
• Stock Management (Hard Skills)
• Expense Control (Hard Skills)
• Problem Resolution (Soft Skills)
• Coordination (Soft Skills) 

Job Summary:

• Ensure all queries are responded to within the agreed timescales and to a satisfactory standard
• Provide customers with an excellent level of Customer Service
• Process and resolve order and delivery issues, arrange returns and credits, deal with invoice queries and general admin duties
• Comply with processes and procedures to ensure that a high standard of service is achieved to both internal and external customers.
• Responding to customer's reviews on the page
• Covers reception upon occasion.
• Assists with organising events/travels 
• Completing a wide variety of daily tasks across the store
• Delivering excellent customer service through up-to-date product knowledge and the ability to make the right decisions with customers’ best interests at heart.
• Minimising food waste, managing the date codes of products and making sure no food suitable for human consumption goes to waste.

Skills on Resume: 

• Query Management (Hard Skills)
• Customer Service (Soft Skills)
• Order Processing (Hard Skills)
• Event Coordination (Soft Skills)
• Product Knowledge (Hard Skills)
• Time Management (Soft Skills)
• Waste Management (Hard Skills)
• Communication (Soft Skills)

Job Summary:

• Making sure all pricing is correct at the shelf edge and at the checkout.
• Show guests to their rooms.
• Serve lunch/ cream teas/ hot drinks.
• Partake in the cleaning of the premises (cleaning handles, moving the mister, which disinfects rooms).
• Cover days off for servers in the dining room.
• Took bookings over the phone.
• Assist the existing customer support team with daily tasks
• Helping and advising customers via live chat, emails, and over the phone. 
• Resolve all queries satisfactorily.
• Maintain and update website information
• Liaise with the warehouse team, and any other customer-facing responsibilities such as and Social Media Pages.

Skills on Resume: 

• Pricing Accuracy (Hard Skills)
• Room Service (Soft Skills)
• Food Service (Soft Skills)
• Cleaning (Hard Skills)
• Booking Management (Hard Skills)
• Customer Support (Soft Skills)
• Query Resolution (Soft Skills)
• Website Management (Hard Skills)