Job Summary: 

• Contribute to a welcoming clinical space and healthy work environment through proactive relationship building, direct communication, and sound judgment.
• Verify the purpose of the visit with the patient and record medical history in the Electronic Health Record system (EHR/EMR).
• Perform general office duties, such as scheduling appointments for patients, answering telephones, recording medical updates from the provider, or completing insurance forms.
• Order Labs and confirm receipt of labs/ relay those to the physician while maintaining sample drug log and reviewing labs with a physician
• Inventory stock, order, and verify receipt of medical, lab, or office supplies or equipment.
• Prepare patients for examination by performing preliminary physical tests and taking vital signs.
• Administer injections, documents in EMR, and other electronic tracking systems.
• Enter record-keeping information ensuring that all logs, forms, records, and charts are complete, thorough, and accurate.
• Provide patient education and follow-up care instructions
• Maintain exam rooms, bathrooms, and any other area as a safe environment.

Skills on Resume: 

• Relationship Building (Soft Skills)
• Communication (Soft Skills)
• EHR/EMR Management (Hard Skills)
• Medical Documentation (Hard Skills)
• Scheduling (Hard Skills)
• Inventory Management (Hard Skills)
• Patient Education (Soft Skills)
• Injections (Hard Skills)

Job Summary: 

• Know PPO, HMOs, MCare, and Worker's Comp
• Welcome patients as they contact the office personally or by telephone, and explain the services available, payment categories, and billing procedures
• Schedule appointments, and direct walk-in patients and emergencies as per established policies and procedures
• Register all patients per registration protocols and collect all documentation
• Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient
• Collects deposits or co-pays/deductibles before the patient is seen by the provider per established policies and procedures
• Inform the patient of their outstanding balance, collect the said balance, and issue a receipt when monies are collected
• Review referral requests for completeness/accuracy and schedule any follow-up appointment as indicated
• Work closely with Medical and Nursing staff to ensure smooth patient flow and cut down on waiting time
• Check office supplies regularly and advise of any needs

Skills on Resume: 

• Insurance Knowledge (Hard Skills)
• Patient Reception (Soft Skills)
• Appointment Scheduling (Hard Skills)
• Patient Registration (Hard Skills)
• Insurance Verification (Hard Skills)
• Payment Collection (Hard Skills)
• Referral Management (Hard Skills)
• Collaboration (Soft Skills)

Job Summary: 

• Manage busy phones and voicemail while creating a great first impression - sound pleasant, and knowledgeable, and represent the practice with a professional demeanor.
• Manage scheduling email accounts and online requests.
• Register and schedule new patients.
• Schedule with a high level of accuracy and attention to detail.
• Verify insurance coverage and educate patients regarding their insurance benefits.
• Check patients in and out in a friendly and efficient manner.
• Handle all administrative tasks such as scanning, copying, mailing, etc.
• Assist with billing tasks, and posting patient and insurance payments.
• Assist management with administrative projects when requested.

Skills on Resume: 

• Phone Management (Soft Skills)
• Scheduling (Hard Skills)
• Patient Registration (Hard Skills)
• Insurance Verification (Hard Skills)
• Patient Check-in/Check-out (Soft Skills)
• Administrative Support (Hard Skills)
• Billing Assistance (Hard Skills)
• Project Assistance (Soft Skills)

Job Summary: 

• Manage busy phones and voicemail while creating a great first impression - sound pleasant, and knowledgeable, and represent the practice with a professional demeanor.
• Manage scheduling email accounts and online requests.
• Register and schedule new patients.
• Schedule with a high level of accuracy and attention to detail.
• Verify insurance coverage and educate patients regarding their insurance benefits.
• Check patients in and out in a friendly and efficient manner.
• Handle all administrative tasks such as scanning, copying, mailing, etc.
• Assist with billing tasks, and posting patient and insurance payments.
• Assist management with administrative projects.

Skills on Resume: 

• Phone Management (Soft Skills)
• Email and Online Scheduling (Hard Skills)
• Patient Registration (Hard Skills)
• Scheduling Accuracy (Hard Skills)
• Insurance Verification (Hard Skills)
• Patient Check-in/Check-out (Soft Skills)
• Administrative Support (Hard Skills)
• Billing Assistance (Hard Skills)

Job Summary: 

• Graciously meeting and greeting patients and serving as their first point of contact
• Professionally answering phone calls and answering questions when received
• Helping to schedule patients' appointments scheduling and ensuring the creation of new patient charts as well as maintaining existing patient records following Hanger compliance policies
• Working with the patients and insurance companies to ensure coverage
• With an attention to detail, provide scanning and filing of patient documents to ensure complete and accurate information
• Provide backup coverage of patient check-out responsibilities and other growth opportunity assignments such as billing and collections as directed
• Provide administrative support by scanning and filing patient documents thereby ensuring complete and accurate information as per policy
• Manages patient visits by providing financial counseling for patients, handling over-the-counter (OTC) payments, and scheduling appointments
• Managing mail and document research tasks on an electronic health/medical record system

Skills on Resume: 

• Patient Greeting (Soft Skills)
• Phone Handling (Soft Skills)
• Scheduling (Hard Skills)
• Insurance Coordination (Hard Skills)
• Document Filing (Hard Skills)
• Check-out Support (Soft Skills)
• Financial Counseling (Soft Skills)
• EHR Management (Hard Skills)