FRANCHISE DEVELOPMENT MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Mar 31, 2025 – The Franchise Development Manager brings extensive experience in real estate, retail development, and finance, with a strong background in client and project management. This role requires a collaborative mindset and the ability to work cross-functionally, creating innovative solutions while focusing on mutually beneficial growth for both the brand and franchisees. With expertise in development analysis, financial analysis, and market planning, the manager leverages data-driven insights and strategic thinking to drive effective and informed business decisions.
Essential Hard and Soft Skills for a Standout Franchise Development Manager Resume
- Franchise Sales
- Lead Management
- Lead Generation Strategy
- Franchise Model Knowledge
- Due Diligence Process
- Franchise Prospecting
- Pipeline Management
- Sales Closing
- Lead Generation
- Franchise Program Knowledge
- Broker Relations
- Candidate Interviewing
- Cross-Functional Collaboration
- Lead Follow-Up
- Brand Awareness
- Business Presentation
- Post-Sales Support
- Franchisee Screening
- Broker Collaboration
- Investor Communication
Summary of Franchise Development Manager Knowledge and Qualifications on Resume
1. BA in Economics with 4 years of Experience
- Previous target-driven field sales experience in the Motor Industry
- Extensive knowledge and experience of the independent franchise garage and franchise dealer operations process
- Good knowledge of business composite data and the ability to analyse and identify issues
- Experience with after-sales process best practice implementation
- Have excellent commercial awareness
- Capability to develop excellent operating relationships with Franchise Dealers and independent garages
- Outstanding negotiation, communication, and presentation abilities
- Comfortable with numbers, good analytical skills enabling one to analyze without getting lost in details
- Proactive and an initiative taker to achieve targeted goals in parallel to the scheduled timeline
- Passionate about working in a dynamic start-up environment
2. BA in Entrepreneurship with 3 years of Experience
- Franchise Industry experience, preferably service industry franchise experience
- Successful record in franchise license awards
- Expert ability building relationships and influencing people from diverse demographic backgrounds
- Strong experience in working with Broker organizations
- Experience utilizing Microsoft Office Suite, specifically Outlook
- Proven success in closing leads
- Hunger to learn and relearn.
- Approachable - and focused on building great relationships.
- Organised and able to follow the correct processes and procedures for feedback and reporting.
- Must have excellent communication, leadership, and managerial skills
3. BA in Marketing with 2 years of Experience
- Previously worked in an established franchise network within a multi-site business, with either a franchise-only or combined equity and franchise model.
- Proven success in promoting a franchise business in the external market and delivering new franchise partners.
- Delivered against a robust business plan with realistic but stretching targets.
- Commercial acumen, able to ensure the business delivers growth and profit for us and a return for partners.
- Strong communication and interpersonal skills, able to persuade and influence people.
- Comfortable making recommendations, evaluating options, and considering long-term consequences.
- Strong planning and organizational skills, including the ability to prioritize, multitask, delegate, and work effectively with minimal supervision.
- Adaptability and flexibility, able to respond quickly to changing demands, processes, and information.
- Must be computer literate in MS Access, Excel, PowerPoint, and Word.
- Positive, can-do attitude and creative thinking skills.
4. BA in Finance with 6 years of Experience
- Experience in Real Estate/Retail Development, Finance, or other similar fields
- Client/Project Management or Consulting experience
- A passion to build strong relationships and find mutually beneficial solutions to drive positive growth for the company's brand and franchisees
- Collaborative mindset and ability to work cross-functionally with other groups to inspire creative solutions and solve problems holistically
- Broad, strategic thinker, ability to think big and create innovative solutions, as well as the ability to break down complex problems to decipher what is most important in making a thoughtful business decision
- Experience in growing retail points of distribution for a brand.
- Knowledge of development analysis, real estate, market planning, development scheduling, and general financial analysis
- A willingness and ability to understand and comprehend data that will lead to the best possible development decisions
- Strong communication skills, both written and verbal
- Appreciates data-driven solutions, is detail-oriented, while also has a sales mentality.
- Microsoft Office software experience, with particular expertise in Excel
- Ability to travel up to 40% (under normal circumstances)