FRANCHISE CONSULTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: Mar 28, 2025 – The Franchise Consultant possesses extensive experience in field operations leadership within the food service or multi-unit retail industry, with proven success in influencing business decisions through consultative strategies and strong negotiation skills. This role requires advanced business acumen, including financial literacy, strategic planning, and the ability to guide franchisees toward achieving operational excellence. The consultant also excels in communication, time management, and organizational skills, with proficiency in Microsoft Office.
Essential Hard and Soft Skills for a Standout Franchise Consultant Resume
- Operations Management
- Incentive Planning
- Financial Analysis
- Sales Reporting
- Business Plan Support
- Data Analysis
- Educational Program Guidance
- Compliance Knowledge
- Brand Standards Review
- Initiative Implementation
- Franchise Relations
- Time Management
- Customer Service
- Franchise Support
- Franchise Communication
- Cross-Level Relations
- Culture and Retention
- Strategic Coaching
- Franchise Liaison
- Culture Alignment
Summary of Franchise Consultant Knowledge and Qualifications on Resume
1. BA in Marketing with 3 years of Experience
- Operations management experience with multi-unit leadership experience (operational expertise and credibility)
- Must have strong Business Acumen
- Extensive knowledge of P&Ls related to analysis, management, and unit economics
- Able to effectively build relationships with internal and external stakeholders
- Sound written and verbal communication skills with a strong ability to influence
- Excellent organizational skills – able to effectively manage time and plan
- Skilled at coaching, consultation, problem-solving, and analysis.
- Must be able to show a strong sense of self-leadership
- Can effectively work autonomously and show sound judgment and decision-making capabilities.
- Able to develop and execute plans to drive results.
- Highly adaptable to changes in direction, can effectively adapt to different situations and personalities.
2. BA in Hospitality Management with 4 years of Experience
- Experience working in a franchise organization
- Understanding and ability to execute the company's established operational procedures.
- Understanding of P&L statements and ability to note key economic drivers.
- Strong training skills – classroom presentation and on-the-job.
- Ability to develop strong relationships with franchisees
- Excellent management and leadership skills, preferably with multi-unit experience
- Strong communication skills
- Attitude to continuous learning and application of best practices
- Ability to focus and follow through on priorities and deliver quality results
- Effective organizational and follow-up skills
- Ability to effectively use MS Office, GoToMeeting, iOS
- Ability and desire to travel up to 75% of the time
3. BA in Business Administration with 5 years of Experience
- Experience in a field operations-oriented leadership role within the food service industry or a comparable multi-unit retail industry
- ServSafe or similarly approved training, or any other state-required compliance training
- Proven ability to deliver results, effectively influencing decisions through strong negotiation skills
- Demonstrated ability and experience to consult with and influence business owners.
- Advanced knowledge of consultative approaches and experience guiding leaders to make better business decisions
- Ability to plan and set priorities to achieve business objectives
- Outstanding accountability and focus skills
- Strong business acumen skills (basic financial skills, use of competitive data, etc)
- Ability to communicate and present effectively to various audiences
- Excellent time management and organizational skills
- Proficiency in the Microsoft Office Suite
- The ability to travel up to 60% of the time