• Schedule a minimum of 30 appointments per week
• Complete a minimum of 20 Consultations per week
• Successfully convert a minimum of 8 clients per week
• Be a Personal Trainer and manage expenses.
• Partner closely with the Membership department
• Ensure that all Initial Consultations are being booked efficiently and the Membership counselors are creating value on the tour
• Ensure that the PT presentations and fitness assessments are structured and standardized, consistent with corporate standards
• Develop lead generation strategies with the team
• Effectively communicate all department initiatives, standards, and directives
• Provide input and participate in performance assessment and separation processes for Personal Trainers, in partnership with HR and Management

Skills: Appointment Scheduling, Client Conversion, Personal Training, Expense Management, Cross-Department Collaboration, Lead Generation, Communication, Performance Assessment

• Oversee all general onsite facility operations and financial accountability, such as facility operations budget, annual facility operations planning process, etc.
• Accurately monitor supplies and expenses for each area of responsibility
• Ensure budget adherence and assist in the profit and loss statement review
• Assist the corporate account team in reviewing monthly, quarterly, and annual metrics for the site, providing key insights into metric trends and/or suggestions for improvement
• Assist the corporate account team in short-term and long-term strategic planning of the facility concerning staffing, programming, systems, facilities, equipment, and other facility-related areas
• Provide exceptional customer service with a positive attitude and ensure customer service standards and expectations are met
• Oversee planning, management, implementation, and evaluation of the Quest member engagement program
• Provide strong leadership for facility staff with a focus on training and skill development
• Perform daily facility walk-throughs to ensure all areas of responsibility are clean and organized
• Complete monthly client invoicing and submit to the corporate account team according to established timelines for review and approval

Skills: Facility Management, Budgeting, Expense Monitoring, Strategic Planning, Customer Service, Staff Leadership, Facility Inspections, Client Invoicing

• Align self and others with the philosophies and culture of the brand
• Provide strong leadership and foster a positive working environment throughout the studio.
• Ensure that the team is acting as a cohesive unit rather than as individuals
• Develop and execute an ongoing recruiting strategy
• Manage all aspects of the schedule, ensuring proper coverage, canceling sessions when clients are away, and conducting follow-up calls to clients who cancel or are no-shows
• Ensure that the staff identifies and shares emerging training techniques and industry trends
• Plan, organize, and execute monthly team meetings
• Meet one-on-one with each personal trainer monthly to focus on personal and professional goal-setting, accountability, and recognition.
• Provide clear and consistent communication to the teams
• Stay current on news and new programs, and operational updates communicated from the Support Center

Skills: Brand Alignment, Leadership, Team Collaboration, Recruiting, Schedule Management, Training Development, Meeting Planning, Communication

• Continuously reward, recognize, and motivate the team
• Design safe and effective fitness programs, accommodating the unique needs and goals of each Fitness Together client, including adapting programs when clients travel or participate in their sessions virtually
• Educate and empower clients with a clear understanding of their fitness program, so that they are motivated to stay committed to their plan outside the studio
• Conduct both in-studio and Live, 1-on-1 Virtual Personal Training sessions with clients
• Hold self and team accountable for ensuring each client receives an exceptional experience, through the execution of key operational systems and protocols
• Develop client retention and client appreciation strategies and coach the team to implement them
• Implement and monitor an effective client referral program
• Create and distribute the monthly newsletter
• Develop and execute against the studio's annual operating plan and monthly business plans
• Ensure that the studio complies with all federal, state, and local regulations as well as franchise operating systems and standards

Skills: Team Motivation, Fitness Program Design, Client Education, Personal Training, Accountability, Client Retention, Referral Program, Compliance

• Accountable for achieving new client/new member goals
• Proactively seek revenue opportunities within the Fitness Together brand that ensure the long-term financial success of the studio
• Track studio metrics and develop strategies to achieve desired results
• Ensure that costs are controlled within budget
• Ensure that payments are received and entered into the point of sale device the day they are received
• Monitor in-studio promotions/Local Studio Marketing (LSM)
• Attend networking events and establish relationships with local businesses
• Identify and participate in community events and initiatives
• Ensure the studio website is kept current and relevant
• Create a positive and healthy work environment that provides opportunities for staff advancement

Skills: Client Acquisition, Revenue Growth, Metric Tracking, Budget Management, Payment Processing, Local Marketing, Networking, Community Engagement

• Passion and knowledge in health and fitness
• Hold current CPR certification
• National Certification (ACE, ACTION, AAPTE, AFAA, ACSM, Cooper Institute, ISSA, NASM, NCCPT, NCSF, NESTA, NETA, NFPT, NSCA)
• The ability to recruit, Interview, and train new hires
• The ability to calculate, monitor, and facilitate departmental payroll
• Prior personal training or coaching experience
• Computer proficiency with spreadsheets, word processing, the Internet, software programs, and email
• A proven track record as a Personal Trainer
• Personable, enthusiastic, optimistic, and outgoing personality
• Positive attitude and a collaborative team player
• Strong work ethic, integrity, and professionalism

Qualifications: BS in Public Health with 2 years of Experience

• PT experience in a large fitness facility
• Proven supervisory experience leading a team
• Have a desire for personal growth and the willingness to go above and beyond
• Ability to make decisions and problem solve in a fast-paced environment
• Strong leadership skills with the ability to develop and motivate a team
• Highly organized and agile to change priorities
• Outgoing personality with a team-oriented mindset
• Understanding of Health and Safety requirements
• Outstanding interpersonal skills to work with customers and employees
• Computer literacy - Microsoft Office and the Internet
• Must have confidentiality and integrity

Qualifications: BS in Nutrition and Dietetics with 4 years of Experience

• Supervisory experience in a large multi-amenity facility
• Strategic planning, membership marketing and sales, employee supervision and training, fitness/health promotion, programming, and financial management skills
• Excellent customer service skills
• Efficient, well-organized, and able to handle a variety of duties simultaneously
• Professional manner, discretion, and appearance
• Excellent verbal and written communication skills with energetic, enthusiastic, and motivational
• Effective leadership skills and a strong work ethic
• Personal Training and or certifications associated with the industry 
• Proficient in appropriate computer skills and office equipment
• Awareness of proper body mechanics to prevent injury
• Available to work nights, weekends, and holidays

Qualifications: BS in Wellness and Recreation with 1 year of experience

• In-depth knowledge of Personal Training techniques from assessment to program design.
• A working knowledge of the DotFIT program and software.
• Must be able to operate and adjust all Fitness equipment.
• Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills, and able to demonstrate and maintain a friendly, enthusiastic, and positive attitude.
• A strong customer service focus, and can respond professionally to requests and inquiries from guests, members, and staff.
• Possesses strong organizational skills.
• Understands basic record-keeping practices and procedures
• Demonstrates the ability to organize and prioritize multiple tasks.
• Must be computer proficient, with basic skills in Microsoft Word and Excel.
• Current CPR/AED certification and at least 1 certification from an organization recognized by the UFC Gym

Qualifications: BS in Physical Education with 2 years of Experience

• Previous sales working experience
• Experience working in the fitness industry with a passion for fitness.
• Leadership and people management experience, including proven success in leading, coaching, and motivating teams and individuals to achieve goals and objectives across multiple locations
• Current CPR and First Aid are required and must be maintained through employment
• Must have current PT certification within 60 days of employment. (NASM, NSCA, ACE, ISSA, NFPT)
• Ability to create and sustain a culture of service focused on hospitality, caring, welcoming, and fun
• Demonstrated knowledge of fitness equipment and wellness strategies
• Strong communication (oral and written), interpersonal, and relationship-building skills
• Strong MS Office software skills with an ability to adapt learning to incorporate new technologies
• Demonstrated ability to motivate and influence all levels of the organization
• Must have excellent time management skills

Qualifications: BS in Kinesiology with 3 years of Experience