Facility Manager Skills, Experiences, and Job Requirements

FACILITY MANAGER SKILLS, EXPERIENCES, AND JOB REQUIREMENTS

Published: Jun 5, 2025 - The Facility Manager brings a strong technical background with qualifications in mechanical or electrical trades and experience in hospitality, retail, and building management environments. This role requires advanced IT proficiency, sound financial management on an accrual basis, and a comprehensive understanding of regulatory standards and risk management. The manager demands attention to detail, adaptability under pressure, and effective communication to maintain high standards of asset presentation and operational integrity.

Essential Hard and Soft Skills for a Facility Manager Resume

Facilities Management
Safety Compliance
Budget Planning
Facility Maintenance
Project Management
Property Management
Asset Management
Risk Management
Technical Support
Vendor Oversight

Team Leadership
Issue Resolution
Process Improvement
Stakeholder Coordination
Communication Planning
Customer Engagement
Service Responsiveness
Continuous Improvement
Vendor Training
Business Support

Summary of Facility Manager Knowledge and Qualifications on Resume

1. BA in Facility Management with 4 years of Experience

Experience as an AFM or soft services FM
Excellent communication and interpersonal skills
Strong experience in stakeholder/contractor management
Experience in meeting client needs within agreed timelines (SLAs)
Experience in commercial property management
Demonstrated knowledge in commercial real estate, project management, building/facility maintenance, and property management
Basic knowledge of property appraisal and leasing
Well-developed organizational skills

2. BA in Civil Engineering with 3 years of Experience

Experience indirectly leading and managing teams
Client, P&L, and contract management experience
Experience in the management of an integrated services account, including Integrated Facility Management, Project and Development Services, Transaction Management, Portfolio Administration and Strategic Consulting
Ability to develop positive working relationships with agencies, local government officials, and business community members
Possess technical domain knowledge (one or more in IFM, PDS, TM, PA, SCON)
Skilled in financial analysis and knowledge of financial concepts
Ability to comprehend, analyze and interpret complex business documents
Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)

3. BA in Property Management with 2 years of Experience

Facility management experience with a corporate or third-party service provider
Strong supervisory skills with the ability to coach, mentor and train
Business acumen including financial planning and analysis
Must be able to manage within budget and time constraints
Excellent interpersonal, communication, negotiation and presentation ability
Superior customer service, relationship building and follow-up skills
Computer proficiency with Excel, Word, Outlook and Computerized Maintenance Management System (CMMS)

4. BA in Environmental Engineering with 4 years of Experience

Experience in managing facilities teams
Demonstrated experience in managing 24 / 7 operations in a fast-paced work environment
Superior client relationship management skills
Demonstrated organizational and problem-solving skills
Ability to plan and manage within budget and time constraints
Familiarity with and understanding of various building systems
Ability to multitask and work without direct supervision
Experience with CMMS systems and Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Possesses strong written, verbal and people skills
Strong collaborative management style

5. BA in Industrial Technology with 6 years of Experience

Experience as a facilities manager/supervisor
Detailed working/troubleshooting knowledge of PLC logic and warehouse control systems
From relay logic to microprocessor-based controls
Proven ability to read and comprehend complex electrical, mechanical and automation system prints quickly
Ability to convey information to the facilities team under high-pressure situations
Working knowledge of all ""trade"" categories, including Electrical
Typical system knowledge includes power feeders, transformers, generators, switchgear, AC/DC drives, PLCs, UPS systems, air handling units and CRAC units
Proven leadership/team building skills which adhere to McKesson’s ICARE (Integrity, Customer Centered, Accountability, Respect, Excellence) principles
Aptitude to organize oneself as well as other team members' activities
Capability to effectively negotiate with and manage vendors
Working knowledge of or capacity to learn PC software such as Microsoft Office Suite (Outlook, Excel, Word, PowerPoint), CMMS (Maintenance Connection), Warehouse Control
Work experience with emphasis on building maintenance and equipment maintenance (pick/pack/ship) with emphasis on warehouse conveyor and automation equipment

6. BA in Hospitality Management with 3 years of Experience

Significant experience as a facility manager in residential care services
Extensive knowledge of the aged care standards and legislative framework
High-level leadership and conflict management skills
Ability to write reports and produce timely, clear and unambiguous written communication
Experience with or an understanding of the independent living unit function
Budget management, with in-depth knowledge of aged care funding
High level of self-motivation and positive outlook
High-level written and verbal communication skills, and problem-solving skills
Capacity to consult and negotiate with stakeholders

7. BA in Building Science with 4 years of Experience

Ability to handle competing priorities and deadlines, and complete a high volume of tasks within specified time frames
Ability to speak, read, and write in English, and communicate with individuals related to the position
Ability to file in alphabetical and numerical order
Excellent customer service skills and great organizational skills
Proficient knowledge of Microsoft Office including Word, Excel, and Outlook
Ability to read, understand, and implement CC&Rs, Bylaws, and contracts
Ability to research problems, prepare written recommendations and compose correspondence
Ability to communicate effectively with others and follow written and oral instructions
Ability to work with confidential materials
Ability to perform all functions listed above to an acceptable level with little or no supervision and to be self-motivated to seek additional responsibilities
Knowledge of landscape and maintenance issues
Ability to guide contractors/vendors
Excellent oral and written communication and listening skills
Interpersonal problem-solving abilities
Excellent financial and budgeting skills
Experience in HOA property management

8. BA in Civil Engineering with 3 years of Experience

Technically proficient manager and a strong team player
Comfortable supervising a team of mechanics and can communicate the department’s needs to the members of the team
Possess a strong desire to grow and to develop the talent and skills of the technical staff who supervise
Working experience in Bowling Mechanics
Excellent communication skills, both oral and written
Proficient using Microsoft Office Suite (Excel, Word, PowerPoint, Project, and Outlook)
Basic knowledge of all types of utility systems, reading design maps, and a basic understanding of structures

9. BA in Facility Management with 4 years of Experience

Prior experience in leading, managing and motivating team members
Strong customer service skills and focus
Excellent verbal and written communication skills
Ability to multitask or work independently
Ability to react and problem solve quickly
Ability to understand and communicate company policies and procedures
Proficient with Microsoft Word and Excel or Google Docs or Spreadsheets
Ability to learn internal computer programs
Prior experience developing budgets and P&L review
Working experience in parking management

10. BA in Building Services Engineering with 3 years of Experience

Experience in facilities maintenance management and project management
Must have experience with Conveyors, MHE, PLCs, Electrical, Plumbing and Fire/Security
Experience with CMMS (Computerized Maintenance Management System) in managing work orders, inventory, and reporting
Ability to operate equipment found in a distribution center environment including material handling equipment
Must have effective communication skills, both in person and on the computer via other meeting services
Ability to develop and manage a budget around existing or new facility needs
Understanding complex blueprints and construction specifications

11. BA in Environmental Engineering with 4 years of Experience

Previous experience in maintenance/operations/engineering-related functions in a regulated environment
Proven track record of results
Excellent communication, organisation and time management skills
Ability to manage several priorities
High level of flexibility with a high level of commitment to success
Strong knowledge and experience of lean manufacturing principles and practices
Passionate about delivery and customer service
Financial acumen with demonstrated competence in managing budgets
Strong leader with a skill for engaging others
Excellent PC literacy skills
Excellent communication and problem-solving skills
Ability to make informed decisions
Excellent customer service skills
Must possess a dynamic approach to achieving continuous improvement
Must be self-motivated and able to motivate, coach and mentor teams

12. BA in Industrial Technology with 6 years of Experience

Thorough knowledge of all operations throughout manufacturing and maintenance areas
Knowledge of safety policies and procedures
Knowledge of and ability to manage work that involves hazardous chemicals
Ability to work effectively with many different departments, companies and personalities
Knowledge and ability to troubleshoot, repair, and maintain electro-mechanical equipment
Ability to stand throughout the shift and lift 50 pounds without straining
Strong team player with experience managing and leading a team
PC experience, especially using maintenance software, word processing, spreadsheet and database programs
Experience in facilities or maintenance management
Ability to read, write and communicate in English to the degree necessary to perform the job
Experience in supervising a team of 5 or more
Experience utilizing manufacturing equipment (i.e., voltmeters, oscilloscopes, amp/volt meters and circuit testers)
Familiar with the processes involved in manufacturing within the printed circuit board industry

13. BA in Urban Planning with 4 years of Experience

Previous supervisory/managerial experience
Departmental Budget Development experience
Strong computer skills, including Microsoft Word, Excel, PowerPoint
Strong organizational and interpersonal skills
Self-starter with the ability to prioritize many different tasks
Familiar with various legislation/codes (OSHA, EPA, Ontario Building Code, Ontario Fire Code, etc.)
Effective oral and written communication skills
Ability to gather and analyze information
Ability to work independently and also as part of a team
Ability to work accurately, with attention to detail
Ability to manage flexible work schedule requirements
Understanding of lean manufacturing

14. BA in Health and Safety Management with 5 years of Experience

Experience managing, coaching, and developing team members
Experience in process controls, materials handling, multiple PLC platforms and other programmable control systems
Experience in reading and utilizing process design and construction documents
Technical knowledge in process control systems, electrical and electronic systems
Strong interpersonal and organizational skills, great attention to detail as well as excellent listening, verbal and written communication skills
Must be able to work with a diverse variety of people from different cultures and backgrounds
Ability to preserve the confidentiality of information
Accuracy and attention to detail
Ability to organize and prioritize a variety of tasks/projects
Ability to work within strict time frames and resolute deadlines
Familiarity with industry/technical terms and processes
Proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, and Access)

15. BA in Civil Engineering with 3 years of Experience

Skilled in using AutoCAD and presentation software such as Photoshop, Sketchup, InDesign and other design software tools
High level of English and ability to listen, speak, read and write proficiently
Understanding of and ability to enforce school operating procedures and requirements
Manufacturing or engineering experience
Experience establishing familiarity with Lean Manufacturing knowledge and experience, company manufacturing facilities, equipment, and processes
Knowledge of shop operations and maintenance procedures
Strong human relations skills to develop a cooperative work relationship with others inside and outside the department
Good working knowledge of labor rules and regulations
Demonstrated analytical problem-solving skills

16. BA in Industrial Technology with 6 years of Experience

Significant experience in managing mission-critical or data center environments
Experience in managing operational budgets
Experience of working in a similar matrix reporting organization
Experiences in facilities management, with supervisory experience
Senior management facing experience in a large corporation
Knowledge of CAD and HSE
Good communication and interpersonal skills to liaise with different stakeholders
Good spoken and written Mandarin and English
Knowledge of the Building Code and Property Management legislation
Knowledge of the commercial property market and workplace trends
Very good command of English (both written and spoken)
Advanced MS Office user, ability to work with Auto CAD
Highly developed negotiation and communication skills
Independent decision maker with the ability to work under pressure

17. BA in Property Management with 2 years of Experience

Broad work experience in one of the service areas within facility management
Ability to lead and motivate other people, Team player
Good skills in English and Swedish, both spoken and written
Positive attitude and communication skills
Proven ability to lead and manage staff in a production or warehouse environment
Strong knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook

18. BA in Building Services Engineering with 3 years of Experience

Comprehensive understanding of operational FM processes
Working experience in a facility service environment
Comprehensive knowledge/understanding of facility-related regulations as well as comprehensive health and safety knowledge
Ability to work independently
Ability to multitask in a fast-paced environment
Excellent organizational skills to manage the diversity of different tasks
Excellent communication skills with both internal and external stakeholders
Ability to assess and prioritize work requests
Fluent in Dutch as well as English, French

19. BA in Energy Management with 2 years of Experience

Working experience in workplace programs, facilities, and site management
Previous work experience in a dynamic, multicultural, and international working environment
Understanding of workplace strategy with strong real estate knowledge, facility management, operations management, and stakeholder management
Strong leadership, organizational, analytical, and communication skills
Proactive with the knowledge of utility systems to ensure the office environment with a high standard
Ability to take ownership, work independently and strategically, highly adaptive and flexible mindset with a ‘can-do attitude’
Knowledge of real estate strategy and operations (expansion, renovation, renewals)
Strong project management and stakeholder management skills

20. BA in Urban Planning with 4 years of Experience

Experience and responsibility for budgets and operational planning
Experience in union relations
Facility management industry knowledge
Experience in a multi-unit facilities management organization in a high-volume retail sector
Proven experience in working with sustainability and the environment from a facility management perspective
Broad expertise in sustainability in buildings
Knowledge of how to implement, measure and follow up Sustainability projects
Innovative and open to new solutions with a passion for doing business, always keeping sustainability in mind
Ability to communicate confidently and clearly in English and Romanian

21. BA in Construction Management with 5 years of Experience

Commercial high-rise, campus environment, and/or property portfolio management experience
Experience in leasing, construction, engineering and all facets of property operation and building management
Experience with critical system environments
Experience in the development and implementation of programs to drive out cost inefficiencies
CMMS/Work Order Management experience
Ability to read and understand construction specifications and blueprints
Proficient in understanding management agreements and contract language
Excellent computer and systems knowledge
Strong literacy in Microsoft Office Suite (MS Word, Excel and PowerPoint)
Strong discipline of financial management including financial tracking, budgeting and forecasting
Deep knowledge of Financial Systems
Skilled in Building Management Systems maintenance and monitoring

22. BA in Building Science with 4 years of Experience

Management experience at a large, dynamic parking installation
Previous airport, customer service and union experience are highly recommended
Basic working knowledge of Microsoft Office applications
Able to obtain and maintain an Airport-issued (FBI clearance) badge
Able to interact constructively with employees, management, clients, and vendors, evaluate situations, set priorities and respond to issues promptly
Able to handle a variety of tasks in a fast-paced environment and manage tasks to meet established deadlines
Strong attention to detail
Able to read and interpret written information
Have a strong customer orientation and a positive attitude
Able to respond to requests for service and assistance courteously and professionally
Able to adapt to changes in the work environment
Able to deal with change, delays, or unexpected events

23. BA in Engineering Management with 6 years of Experience

Work experience in a data center or other critical environment
Experience with Microsoft Excel, Word, Outlook and other basic admin tools
Experience with advanced understanding of the electrical or mechanical systems involved in critical data center operations such as feeders, transformers, generators, switchgear, UPS systems, and ATS units
Experience with root cause analysis and troubleshooting/problem solving
Demonstrating the ability to share knowledge and train peers
Experience reading and understanding schematics and building drawings
Experience with managing diverse teams and other managers
Ability to prioritize in a complex, fast-paced environment
Strong verbal and written communication skills, technical writing or business justifications (white paper experience)
Experience in facilities maintenance or equivalent related functions
Knowledge of OSHA and other environmental regulations
Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management
Strong procurement and negotiation skills

24. BA in Security and Risk Management with 4 years of Experience

Experience can be submitted instead of a degree
Prior Facility Maintenance Supervision or Warehouse/Operations management
Knowledge of HVAC, Ammonia Refrigeration systems, electrical systems and general plumbing, OSHA, HAACP, building codes, etc.
Proficiency with Microsoft Office applications (Word, Outlook and Excel)
Strong Interpersonal and communication skills for working cooperatively with individuals at all levels of the organization
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of the organization
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

25. BA in Civil Engineering with 3 years of Experience

Experience managing a 24/7 roster and workforce planning
Proficient numeracy skills such as reconciliations, reporting and budgeting
Sensitivity to and understanding of the aspirations and needs of older people
Ability to connect with them, their families, and the local community
Experience in the facilities and/or maintenance trades, or related fields
Proven track record of project management
Experience with contract management and negotiation with suppliers
Proactive, flexible and positive approach to work
Ability to thrive in a fast-moving and constantly evolving high-growth environment

26. BA in Construction Management with 5 years of Experience

Experience in team management
Experience in critical facilities operations
Working knowledge of the Microsoft Office suite
Familiar with maintenance management programs
Experience in a data center or other critical environment (pharma, clean room, medical, power generation, etc.)
Facility management industry experience
Must have basic computer and mobile (Smartphone) skills for CMMS, email, MS Office, TEAMS, Safety training, Sourcing, Shipping and Receiving software, etc.
Strong organizational and management skills
Must be motivated and able to work without direct constant supervision
Excellent customer, computer, verbal, and written communication skills
Ability to multitask and effectively organize responsibilities to achieve portfolio goals and objectives
Basic knowledge of building systems and technical skills (mechanical and electrical systems)
Must have strong Teamwork, Ethics, and Excellence (JLL core behaviors)

27. BA in Property Management with 2 years of Experience

Experience in the petroleum industry, high-level leadership and decision-making skills
Ability to motivate, influence, and train people as well as excellent verbal, interpersonal, and written communication skills
Proficiency in Microsoft applications (Word, Excel, etc.)
Must have strong mechanical knowledge
Strong organizational skills, ability to multitask and to work well with others
Previous facilities management experience
Participation in a recognized professional association (e.g., IFMA)
Strong oral and written communication skills
Ability to handle multiple projects and make decisions

28. BA in Building Services Engineering with 3 years of Experience

Facility management experience in an industrial or manufacturing environment
Experience managing hazardous waste and other environmental programs
Strong oral and written communication skills, also in English
Advanced computer skills, primarily with MS Office software programs, i.e., Excel and PowerPoint
Compliance focus with the ability to enforce industrial security requirements
Able to successfully work in a fast-paced, high-pressure and dynamic environment
Able to work closely with the site management team and external resources
Customer service mindset and good communication and interpersonal skills
Understanding of the fundamental systems in a property, a willingness to "Take ownership" of problems
Ability to work unsupervised
Ability to prioritise and have effective time management skills

29. BA in Environmental Engineering with 4 years of Experience

Previous experience in a technical role, with a mechanical/electrical trade qualification or a tertiary qualification
Previous experience in the hospitality, retail and building management industries
High level of IT proficiency, e.g., Microsoft Office package
Demonstrated experience and understanding of the preparation and ongoing management of expenditure budgets on an accrual basis
Demonstrated experience in a high-volume role with conflicting priorities
Understanding of Australian Standards, NCC, HSE, DDA and other risk management issues
Proactive and self-motivated approach with the ability to solve problems, improve system and procedural efficiency and effectiveness, and resolve issues as they arise
A team player attitude with the ability to work independently or as part of a team, multitask and adapt to change, and a willingness to be flexible
An eye for detail across customer and guest touchpoints when assessing asset presentation
Exceptional communication and interpersonal skills
Good decision-making, influencing, presentation and negotiation skills
Ability to adapt to change, deal with ambiguity and complexity
Excellent self-presentation with a calm, professional and mature attitude
Ability to maintain confidentiality and discretion about asset information

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