EXTERNAL RELATIONS OFFICER RESUME EXAMPLE
Updated: Jun 13, 2025 - The External Relations Officer is responsible for identifying and targeting key markets such as local government units, hospitals, and nursing homes to expand laboratory services. This position engages in nurturing client relationships and implements strategic lead generation activities to enhance service delivery and client engagement, adhering to Ateneo's core values. This role manages client communications, prepares essential promotional materials, and keeps abreast of health service trends to optimize laboratory operations and market position.

Tips for External Relations Officer Skills and Responsibilities on a Resume
1. External Relations Officer, Westfield Solutions, Franklin, TN
Job Summary:
- Building relations with existing and future ELIXIR Member States including facilitating and tracking dialogue with Member States around the ELIXIR Programme and Financial Plan
- Support the effective integration of new and prospective Members into ELIXIR activities
- Contribute to ELIXIR’s work to demonstrate its value and impact through a range of indicators, including tracking national investments made in ELIXIR Nodes
- Compiling evidence of dissemination outcomes for flagship ELIXIR-coordinated grants (such as ELIXIR-CONVERGE, BY-COVID and PathOS)
- Compiling additional evidence of impact to be used in a dashboard on the ELIXIR website
- Tracking of ELIXIR’s Collaboration Strategies with other research infrastructures and international collaborators such as the Australian BioCommons
- Organization of internationally-targeted webinars to specific global audiences
- Organization of key policy events and conferences, both virtual and in-person
- Administration of ELIXIR’s F1000Research Gateway
- Administrative support to projects that help the sustainability of ELIXIR Nodes
Skills on Resume:
- Stakeholder Engagement (Soft Skills)
- Project Coordination (Soft Skills)
- Impact Assessment (Hard Skills)
- Event Management (Soft Skills)
- Data Compilation (Hard Skills)
- Communication (Soft Skills)
- Strategic Planning (Hard Skills)
- Administration (Hard Skills)
2. External Relations Officer, Summit Consulting, Carson City, NV
Job Summary:
- Support to the operations of relevant ELIXIR Focus Groups, including Industry and Innovation, Communications and Impact
- Building and maintaining mailing and distribution lists for Annual Reports, industry and international stakeholders
- Organizing content submission for the Annual Report and other strategic documents and reports produced by the External Relations team
- Adding content to the ELIXIR website, including news releases and events, and editing pages within the ELIXIR intranet."
- Research on pricing and service options of other similar laboratories to develop strategies.
- Strategize on the pricing based on break-even analysis
- Understanding and developing budgets, including expenditures, research and development appropriations, return-on-investment, and profit-loss projections.
- Prepare daily and weekly sales and productivity reports.
- Prepare sales invoices or statements of accounts based on prevailing contract fees.
- Monitor payments of clients and prepare payment summary reports.
Skills on Resume:
- Content Management (Hard Skills)
- Report Coordination (Soft Skills)
- Website Management (Hard Skills)
- Research (Hard Skills)
- Budgeting (Hard Skills)
- Pricing Strategy (Hard Skills)
- Sales Reporting (Hard Skills)
- Payment Tracking (Hard Skills)
3. External Relations Officer, River Tech, Topeka, KS
Job Summary:
- Lead Generation and Accounts Management
- Establish the target market/s for the laboratory services, contacting local government units, hospitals, clinics, nursing homes, etc.
- Develop and maintain client relationships through effective representation and a consultative approach that is aligned with Ateneo’s values.
- Establish a good rapport with key clients and gathers information relevant to the laboratory’s goals and targets.
- Take an active role in conceptualizing and implementing lead generation activities for the laboratory and secures agreements for the delivery of the laboratory services.
- Prepare promotional materials, proposals, and contracts/memorandum of understanding.
- Conduct sales presentations.
- Establish new contacts with prospective customers to expand the existing customer base.
- Organize and maintains a detailed record of the customer database.
- Coordinate all concerns with customers, laboratory operations, and finance.
- Stays informed about the activities of health services in a particular area.
- Monitor the demand level and provides management with feedback on the market conditions and trends vis-à-vis the capacity of the laboratory.
Skills on Resume:
- Lead Generation (Hard Skills)
- Client Relationship Management (Soft Skills)
- Sales Presentations (Hard Skills)
- Proposal Preparation (Hard Skills)
- Market Research (Hard Skills)
- Communication (Soft Skills)
- Record Keeping (Hard Skills)
- Coordination (Soft Skills)