EXTERNAL AFFAIRS MANAGER RESUME EXAMPLE

Updated: Jun 13, 2025 - The External Affairs Manager conducts security risk assessments, identifies potential security risks, and advises on appropriate mitigation measures to protect business operations. This position ensures compliance with corporate governance, regulatory requirements, and internal policies while managing intellectual property, corporate structure changes, and legal disputes. This role develops and maintains effective control systems, monitors adherence to relevant laws, and provides strategic guidance on risk management and corporate compliance.

Tips for External Affairs Manager Skills and Responsibilities on a Resume

1. External Affairs Manager, American Water, Carnegie, PA

Job Summary:

  • Driving media relations to grow profile and share of voice, support business growth and public affairs objectives, encompassing local, national, trade, international and social media outlets
  • Providing day-to-day media liaison
  • Collaborating with the wider BH Communications team, and in specific with the External Affairs community of practice, identifies and develops 360-degree storytelling opportunities
  • Developing an integrated communications strategy that positions the business with key influencers in the communities in which it operates, and that includes issue management and engagement
  • Driving issues management approach & leads coordination in times of crisis. 
  • Issue/Crisis preparedness aligned with overall BH work on risk management. 
  • Enhancing the capabilities of the existing business spokespeople (and developing new ones) for executive positioning
  • Coordinating high-level engagement with key stakeholders
  • Increasing thought leadership capabilities and presence in the media, social media and events, industry groups/associations by working with PR partners to prepare new and thought-provoking articles relative to the oil and gas industry and OFE’s positioning
  • Producing factual, informative and insightful briefings to support the VP Corporate Affairs, Chief Executive Officer and other leadership team members.
  • Developing, implementing and recommending a network of third-party advocates and validators of OFE and building a dialogue with these around ‘social license to operate’
  • Acting as an OFE ambassador, helping to build relationships between OFE leaders and key influencers, educating and maintaining awareness of key community issues within OFE and managing appropriate responses
  • Acting as an active member of the global BH External Affairs community of practice to ensure the communications strategy is aligned with global engagement & public affairs communication strategies
  • Measuring progress against the plan, defining metrics and other measuring tools to help assess the effectiveness
  • Responsible for the budget management assigned to EA


Skills on Resume: 

  • Media Relations (Hard Skills)
  • Crisis Management (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Communication Strategy (Hard Skills)
  • Thought Leadership (Soft Skills)
  • Executive Positioning (Soft Skills)
  • Issue Management (Hard Skills)
  • Budget Management (Hard Skills)

2. External Affairs Manager, American Electric Power, Fort Wayne, IN

Job Summary:

  • Oversee and generate all external messaging (press, website, and social media) and highlight the mission and programs of DOER through special projects, such as events and partnerships with other government agencies, associations, and businesses.
  • Advise the Commissioner, Chief of Staff, and senior staff on media and communications strategies.
  • Cultivate relationships with energy reporters and proactively pitch stories to media about DOER’s mission, programs, and priorities and provide timely responses to media inquiries ensuring consistent messaging.
  • Serve as the department’s Language Access Coordinator overseeing the Language Access Plan and identifying documents and opportunities for translation and interpretation and facilitating these services with vendors.
  • Work collaboratively with DOER staff to ensure the successful planning and execution of all public events and preparation of briefing documents for the Commissioner, Secretary of EEA, and other principals.
  • Responsible for speechwriting, talking points, preparation of PowerPoint presentations, and website and social media content.
  • Assist in developing strategies to promote a positive understanding of Department programs and initiatives by working with staff to craft effective messaging for consumers.
  • Monitor media outlets to identify relevant stories and reports and recommend appropriate responses
  • Work to ensure the Administration’s energy policy priorities and perspectives are incorporated into state and local policy.
  • Advise the Commissioner, Chief of Staff, and policy division directors on all related energy policy matters and legislative impact.
  • Interpret all legislative and budget issues and recommend action to be implemented by the Commissioner.
  • Develop and maintain relationships with the Legislature, municipal officials, the energy industry and the public and respond to inquiries in a timely manner.
  • Lead and assist in coordination of all legislative tasks, including reviewing reports, bill comments, correspondence, and press releases.
  • Track legislation relevant to the Department and prepare summaries and position statements.
  • Accompany the Commissioner to external meetings with elected or appointed federal, state, and municipal officials, and assist in preparing for those meetings or events.


Skills on Resume: 

  • Media Relations (Hard Skills)
  • Speechwriting (Hard Skills)
  • Event Planning (Soft Skills)
  • Stakeholder Engagement (Soft Skills)
  • Legislative Coordination (Hard Skills)
  • Strategic Communications (Hard Skills)
  • Language Access (Hard Skills)
  • Policy Analysis (Hard Skills)

3. External Affairs Manager, Harris County, Houston, TX

Job Summary:

  • Compile these stories into an array of external materials, including write-ups, interviews, videos, etc.
  • Run a bi-weekly meeting with the CEO to share new or develop existing ideas for PR, Thought Leadership, Marketing, and community engagement.
  • Create and manage a detailed list of all relevant events in AIEDU’s space, drafting and submitting applications for leadership.
  • Occasionally attend events to support AIEDU leadership, especially with regard to media engagement.
  • Develop and manage AIEDU’s content calendar across all owned properties (including aiedu.org, Twitter, LinkedIn, Facebook, Instagram, etc.)
  • Create collateral, including marketing one-pagers, teacher pamphlets, PPT decks, etc.
  • Apply to grants and competitions on behalf of AIEDU leadership for complex grant applications, coordinate with grant writers with partner organizations.
  • Partner with Creative Lead to improve SEO and periodically audit and update web copy to reflect the latest updates and progress.
  • Establish systems and processes to facilitate marketing and communications to partner and donor audiences (using CRM and email deployment software like Salesforce, Hubspot, Mailchimp, etc.)
  • Work cross-team to plan and execute online and in-person events with external stakeholders
  • Evaluate and measure the efficacy of marketing programs, campaigns, events and other communications efforts
  • Help plan and run support activities for corporate supporters’ employee engagement


Skills on Resume: 

  • Content Creation (Hard Skills)
  • Event Management (Soft Skills)
  • Marketing Strategy (Hard Skills)
  • Social Media Management (Hard Skills)
  • Grant Writing (Hard Skills)
  • SEO Optimization (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Performance Measurement (Hard Skills)

4. External Affairs Manager, Occidental Petroleum Corporation, Houston, TX

Job Summary:

  • Establish and develop a great network and close relationships with key economic outlets and journalists
  • Build dialogue with relevant NGOs in close collaboration with the Sustainability department
  • Implement the C&A Europe Communication Strategy in the Netherlands
  • Place the Management Team in important Dutch media, at conferences etc. and constantly seek speaker opportunities
  • Ensure corporate messages are communicated in a clear, timely and effective manner to all relevant internal and external audiences
  • Strengthen the image of C&A in the Netherlands through continuous messaging with all relevant stakeholder groups
  • Support social media communications, in particular, LinkedIn and Twitter communication
  • Support the headquarters in crisis communication issues
  • Ensure alignment between external relations tactics and business goals
  • Create a media outreach strategy
  • Facilitate the execution of the external relations plan through effective mentorship
  • Handle crisis management and issue mitigation


Skills on Resume: 

  • Media Relations (Hard Skills)
  • Crisis Management (Hard Skills)
  • Stakeholder Engagement (Soft Skills)
  • Communication Strategy (Hard Skills)
  • Social Media Management (Hard Skills)
  • External Relations (Soft Skills)
  • Event Management (Soft Skills)
  • Messaging Alignment (Hard Skills)

5. External Affairs Manager, City of Idaho Falls, Idaho Falls, ID

Job Summary:

  • Serve as primary subject matter expert for regulatory inquiries and exams on non-financial risks, e.g., for AML and conduct risk, know global regulations, basic frameworks, and practices/capabilities
  • Produce the majority of materials (in partnership with the documentation operations manager) for horizontal meetings and exams, and then rely on experts in the 1st and 2nd lines to fill in any gaps
  • Maintain an up-to-date view of  state of maturity across non-financial risk topics and where there is regulatory risk
  • Coordinate across a range of Revolut experts to produce highest highest-quality answers
  • Anticipate future areas of regulatory focus based on industry trends, areas of feedback to Revolut, etc.
  • Communicating clearly with the regulators and the business including distilling complex information into smaller, digestible chunks
  • Leading overall strategy and responses to regulators' inquiries on priority topics. 
  • Proactively shaping the agenda with regulators on several topics to highlight enhancements that Revolut is making
  • Delivering training and updates to the broader organization on topics that regulators are prioritizing and what expectations are
  • Building deep libraries of materials that can be used in a range of regulatory situations
  • Being a champion for risk and compliance across the business


Skills on Resume: 

  • Regulatory Knowledge (Hard Skills)
  • Risk Management (Hard Skills)
  • Cross-Functional Coordination (Soft Skills)
  • Communication (Soft Skills)
  • Strategy Development (Hard Skills)
  • Training Delivery (Soft Skills)
  • Regulatory Engagement (Soft Skills)
  • Compliance Advocacy (Soft Skills)

6. External Affairs Manager, American Water, Charleston, WV

Job Summary:

  • Identify the possible solutions and drive forward appropriate partnership projects with stakeholders to enhance patient access to Biogen innovation
  • Support the VA&CA Lead in the development and management of sustainable partnerships with local government stakeholders and business partners
  • Primary points of contact with a patient advocacy group and ensure Biogen is appropriately positioned within a patient advocacy group
  • Participate in industry coalitions and industry groups to understand the development of policies and regulations
  • Understand healthcare policy change healthcare system and evaluate its possible impact on stakeholder engagement and access strategies
  • Bring patient insight into the organizations and reimbursement review and approval process
  • Develop and Execute patient advocacy strategy and ensure alignment across a matrix environment
  • Develop and execute communication activities both internally and externally
  • Support VA&CA lead for issue management from an external stakeholder perspective
  • Establish partnerships and solutions that are in line with company plans and rules
  • Manage corporate affairs campaigns in demonstrating Biogen values and elements


Skills on Resume: 

  • Stakeholder Engagement (Soft Skills)
  • Patient Advocacy (Soft Skills)
  • Healthcare Policy Analysis (Hard Skills)
  • Partnership Development (Soft Skills)
  • Communication Strategy (Hard Skills)
  • Issue Management (Hard Skills)
  • Campaign Management (Hard Skills)
  • Strategic Alignment (Soft Skills)

7. External Affairs Manager, National Grid, Glens Falls, NY

Job Summary:

  • Participate in advocacy engagements including political, bureaucratic and industry stakeholders, and other relevant opinion leaders to build allies/coalitions in support of tobacco harm reduction and the creation of a welcoming RRP environment in the Dominican Republic.
  • Support the education of internal stakeholders on the regulatory/business environment and science behind PMI's RRP efforts
  • Develop strategic engagement plans for BE/LUX, in line with PMIs strategic vision and objectives.
  • Identify and monitor legislative and regulatory risks and opportunities and assess the relevance of these developments for the company.
  • Collaborate with the team to develop written content, such as position papers and legislative summaries.
  • Build and maintain a solid network with dialogue partners, stakeholders and relevant policy makers and public authorities at the national level in BE/LUX.
  • Act as a spokesperson PMI BE/LUX Communicate and defend the PMI positions on issues of relevance and execute the agreed action plan.
  • Provide superior support for Senior Leaders across the company to create associations with interest groups and other key industry partners.
  • Support and lead cross-functional projects on external affairs-related business issues.
  • Measure the success of programs and generate reports
  • Oversee budgeting, reporting, and controlling activities


Skills on Resume: 

  • Stakeholder Engagement (Soft Skills)
  • Advocacy Strategy (Hard Skills)
  • Regulatory Analysis (Hard Skills)
  • Content Development (Hard Skills)
  • Public Speaking (Soft Skills)
  • Cross-Functional Collaboration (Soft Skills)
  • Program Evaluation (Hard Skills)
  • Budget Management (Hard Skills)

8. External Affairs Manager, CSH The Source For Housing Solutions, Washington, DC

Job Summary:

  • Drive market engagement strategy with key internal and external stakeholders to help shape the local business environment and execute global engagement strategies
  • Develop and execute relevant strategies and plans to ensure that maintain rights to operate in a complex and technical regulatory environment
  • Mitigate the impact and cost of technical regulations, business activities and regulatory compliance
  • Promote credible technical and scientific positions to regulators and 3rd parties
  • Encourage governments to develop evidence-based regulations supporting commercialization of potentially reduced-risk products [PRRPs] such as Vaping and Oral Products.
  • Provide the business with timely regulatory insights/updates to support decision-making
  • Identify and manage relationships with key stakeholders in order to execute engagements
  • Manage execution of the internal & external engagement strategy and plan
  • Work with the global, regional and area communications structures to implement the Group’s communications strategies locally within the East Africa Markets
  • Oversee and manage the development and implementation of internal and external communications strategies, the company’s sustainability strategies to benefit society, and build positive stakeholder relationships, whilst strengthening the company’s value chain and proposition.
  • Provide communications advice and strategic and operational communications support to all business functions & key project teams


Skills on Resume: 

  • Stakeholder Engagement (Soft Skills)
  • Regulatory Strategy (Hard Skills)
  • Risk Mitigation (Hard Skills)
  • Policy Advocacy (Soft Skills)
  • Communication Strategy (Hard Skills)
  • Regulatory Insights (Hard Skills)
  • Project Management (Soft Skills)
  • Sustainability Strategy (Hard Skills)

9. External Affairs Manager, Crown Castle USA Inc., Chandler, AZ

Job Summary:

  • Analyse and interpret information relating to activities, issues & events potentially impacting upon the business. 
  • Manage any remedial actions required to ensure the reputation of the company is not adversely affected.
  • Ensure that sustainability actions result in the company being regarded as responsible and being compliant with all relevant laws, codes and practices
  • Deliver a Corporate Social Investment (CSI) strategy that is aligned to the BAT Group’s focus areas for its markets, underpinned by real community needs and sustainable business actions
  • Manage all legal matters pertaining to Marketing, Brand activities, New Categories and to successfully implement & execute functional strategy & objectives
  • Monitor and interpret the legislative environment to ensure that proactive legal advice and support is provided to the business on legislation concerning tobacco products and New Categories in the respective end markets
  • Manage BAT’s litigation portfolio, Trade activities, Anti-Illicit Trade (AIT), Intellectual Property across East African markets
  • Delivery of an effective litigation strategy for managing and reporting all ongoing and potential litigations
  • Proactive management of litigation risks & regularly monitoring key developments in the litigation arena, identifying issues that would directly impact BAT’s operations
  • Support the business’ anti-illicit trade (AIT) plans and activities by reviewing them for compliance with the relevant local laws and BAT policies as well as supporting any proactive review of existing or proposed laws.
  • Render timely legal advice to the business on Competition Law compliance, Intellectual Property law (including trademark protection and management), Excise and regulatory engagements.


Skills on Resume: 

  • Legal Analysis (Hard Skills)
  • Reputation Management (Soft Skills)
  • Sustainability Strategy (Hard Skills)
  • Litigation Management (Hard Skills)
  • Compliance Monitoring (Hard Skills)
  • Risk Management (Hard Skills)
  • Legal Advisory (Soft Skills)
  • Intellectual Property (Hard Skills)

10. External Affairs Manager, Opening Doors Inc., Sacramento, CA

Job Summary:

  • Conduct security risk assessments, identify the subsequent security risk issues & advise the business on commensurate mitigation measures
  • Support the management of BAT’s Intellectual Property portfolio in the respective end markets ensuring timely registration or renewal of trademarks and assisting with the management of any related disputes or litigations.
  • Drive and communicate an effective governance and corporate reporting framework to senior management and external regulatory bodies
  • Champion and ensure adequate measures are in place for adherence to the BAT Group Standards of Business Conduct, applicable policies and internal controls/systems, and direct internal SoBC investigations appropriately.
  • Advise on and be actively involved in any proposed changes to the corporate structure and governance practices for any BAT East Africa Market [EAM] entities.
  • Develop and monitor the Business’ compliance with the Capital Markets Act, Companies Act 2015, Occupational Health and Safety laws, Data Protection laws, Competition laws and other applicable statutes
  • Develop and drive the maintenance of control systems and appropriate company policies to proactively deal with risks, violations of legal, governance guidelines and internal policies and evaluate the efficiency of internal controls for continuous improvement.
  • Provide support and advice on governance aspects, compliance and relevant internal controls to the Boards of Trustees of various BAT retirement benefit schemes in EAM.
  • Ensure adequate implementation and compliance with the agreed records management program and policies across EAM and develop cost-effective best practice solutions in line with records management resources.
  • Keep abreast of arising regulatory developments as well as evolving best practices in corporate governance practices and corporate compliance measures.
  • Provide a coordinated and comprehensive threat-driven security risk management service of the highest quality, ensuring that risks to company personnel, assets and business operations/activities are properly identified, evaluated and countered in a timely and cost-effective manner.


Skills on Resume: 

  • Risk Assessment (Hard Skills)
  • Intellectual Property Management (Hard Skills)
  • Governance Framework (Hard Skills)
  • Compliance Management (Hard Skills)
  • Policy Development (Hard Skills)
  • Legal Advisory (Soft Skills)
  • Security Management (Hard Skills)
  • Records Management (Hard Skills)

11. External Affairs Manager, Unitil Service Corporation, Hampton, NH

Job Summary:

  • Conduct security reviews & identify threats to company personnel, assets, intellectual property, installations & operations and put in place mitigation measures.
  • Identify Information Security risks, and internal & external threats and puts in place mitigation measures. 
  • Provides information protection awareness training and monitors compliance to Information Security with the agreed standards.
  • Facilitate & coordinate the Business Continuity, Crisis Management & Disaster Recovery process & coordinate responses by the Crisis Management Team. 
  • Participate in training & testing exercises
  • Effectively communicate with cross-functional teams in an endeavor to resolve criminal activities committed in the business. 
  • Coordinate & conduct security interviews & produce investigation reports.
  • Support Illicit Trade intelligence and enforcement procedures within the relevant legal framework affecting illicit trade in the end market
  • Provide support to regulatory affairs initiatives by regular updates of regulatory dossier of tobacco industry & tobacco control and best practices on regulatory anti-illicit trade issues as well as PMI views and positions in support of comprehensive tobacco control regulation focused on harm reduction to key stakeholders.
  • Provide expertise, knowledge and advice to local management on current and emerging tobacco issues and the evolution of societal expectations in order to increase understanding of how these issues impact the overall business strategy to develop appropriate business strategies for long-term growth


Skills on Resume: 

  • Security Risk Assessment (Hard Skills)
  • Information Security (Hard Skills)
  • Crisis Management (Soft Skills)
  • Business Continuity (Hard Skills)
  • Incident Response (Soft Skills)
  • Investigation Reporting (Hard Skills)
  • Illicit Trade Enforcement (Hard Skills)
  • Regulatory Affairs (Hard Skills)