EXTERNAL ACCOUNT MANAGER RESUME EXAMPLE

Updated: Jun 13, 2025 - The External Account Manager focuses on identifying and developing business opportunities through upselling, repeat orders, and securing new clients. This role involves building strong, strategic relationships with customers, creating leads through various efforts, and positioning the company as an industry leader with a clear strategy for understanding customer buying motives. This position includes preparing accurate quotes that meet strict profit targets, maintaining high activity levels to ensure sales targets are achieved, and strategically expanding the customer base within targeted verticals.

Tips for External Account Manager Skills and Responsibilities on a Resume

1. External Account Manager, Horizon Solutions, Springfield, IL

Job Summary:

  • Developing a growth & margin-oriented strategy focused both on lucrative financial gain and customer satisfaction.
  • Effectively using a deep knowledge of the food and/or beverage industry, food ingredient markets, competitors and supply chains.
  • Conducting effective research to identify new perceptions and customer needs by arranging business meetings with existing clients and new customers.
  • Increasing the value of existing customers while attracting new ones in regards to changing expectations, market facts and company policies and targets while planning and overseeing new marketing initiatives.
  • Promoting the company’s products/services addressing or predicting customer’s financial expectations, objectives and needs.
  • Realizing personal financial targets and maintaining gross-margin-based profit flow in sales.
  • Preparing relevant weekly, monthly, and quarterly sales, margin, and profit reports ensuring adherence to law-established rules, company procedures and guidelines.
  • Keeping required records of sales, revenue, invoices and after-sales data and maintaining trustworthy feedback and after-sales support.
  • Delivering accurate sales forecasts on a periodic basis and establishing/managing financials for the business area.


Skills on Resume: 

  • Strategic Planning (Hard Skills)
  • Customer Relationship (Soft Skills)
  • Sales Target Achievement (Hard Skills)
  • Marketing Management (Hard Skills)
  • Forecasting (Hard Skills)
  • Record Keeping (Hard Skills)
  • Customer Anticipation (Soft Skills)
  • Post-Sales Support (Soft Skills)

2. External Account Manager, Summit Financial Group, Reno, NV

Job Summary:

  • Identifying and developing business development opportunities through upselling, repeat orders and new business based on customer
  • Developing long-term strategic relationships with customers and prospective clients
  • Creating leads from prospecting efforts, leveraging contacts, existing accounts and partners in order to build a pipeline, to qualify and identify deals that can close
  • Be confident in solution selling rather than just quoting like-for-like. 
  • Presenting the company as the industry expert having a clear strategy to identify the customers buying motives and clearly demonstrating the company's add potential
  • Preparing accurate quotations based on customer requirements, ensuring strict gross profit targets are met
  • Maintain high activity levels to ensure sales targets are met
  • Identify, develop and bring on board new customers that fit a desired customer profile across the targeted verticals
  • Ensure the set sales and gross profit targets are achieved


Skills on Resume: 

  • Business Development (Soft Skills)
  • Relationship Building (Soft Skills)
  • Lead Generation (Hard Skills)
  • Solution Selling (Soft Skills)
  • Presentation Skills (Soft Skills)
  • Quotation Preparation (Hard Skills)
  • Sales Target Achievement (Hard Skills)
  • Customer Acquisition (Soft Skills)

3. External Account Manager, Pinecone Dynamics, Midland, TX

Job Summary:

  • Establishing relationships with key contacts at major customers in a business development role, including making customer visits.
  • Responsible for prospecting, qualifying, profiling, and presenting Converge’s portfolio of solutions to new and named customers and extended supply chains within the target market(s) or geographies. 
  • Utilize consultative selling skills to named accounts in the computing and electronics industry with global account management responsibility.
  • Manage and grow both existing accounts and new, major-named accounts. 
  • Sell complex, leading-edge supply chain solutions to large global companies. 
  • Achieve account development objectives, account acquisition goals, and revenue and gross profit production performance levels. 
  • Responsible for collecting and recording account profile information, preparing prospects for conducting business, and channeling new accounts to the appropriate members within the Sales/Service Department. 
  • Closely working with Converge internal departments and Arrow for securing and maintaining business opportunities.
  • Team and collaborate with other account managers assigned to global accounts.


Skills on Resume: 

  • Relationship Building (Soft Skills)
  • Prospecting (Hard Skills)
  • Consultative Selling (Soft Skills)
  • Account Management (Soft Skills)
  • Sales Solution Selling (Hard Skills)
  • Performance Achievement (Hard Skills)
  • Account Profiling (Hard Skills)
  • Team Collaboration (Soft Skills)