• Process out-bounds and delivery requests for pertinent patient records, bins, bags, and/or boxes
• Document all incoming and outgoing boxes via the computer system through Versatile software
• Verify input data received from Hospitals that is correct according to Record Retention Schedules created by the Nashville Record Management Department.
• Keep warehouse, shelves, and aisles clean, organized, and free of hazards and obstructions.
• Maintain material handling equipment and report any potential problems.
• Assess, prioritize, and manage workflow by evaluating service request volume and complexity with the assistance of the Supervisor
• Diagnose and correct scan/print/copy image quality problems
• Troubleshoot electronic document transfer and retrieval issues
• Provide support in the form of file maintenance, including review, scanning, and organization of documents.
• Adhere to general office policies and procedures.

Skills: Process Management, Data Verification, Inventory Organization, Material Handling, Workflow Prioritization, Troubleshooting, File Maintenance, Office Procedure Compliance

• Organize charts in date order
• Copy type documents into the document list template
• If multiple files exist and multiple assessments have been completed, identify the most current document list and incorporate it into the current document list.
• Add additional documents to the previously completed document list
• Save the document list into a customized software program (WIN)
• Retrieve and return files to the Production Room and Intake Team
• Provide Chaperone services to assessors
• Assist Junior Production Room Clerks
• Be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians, and visitors

Skills: Chart Organization, Document Copying, File Management, Software Proficiency, File Retrieval, Chaperone Services, Team Assistance, Safety Awareness

• Sort documents into appropriate categories
• Prep documents removing physical breaks and placing a “barcode sheet” in place of physical breaks
• Ensure all documents are logged correctly in the system
• Take responsibility for opening mail, making copies
• Collect, scan, and upload documents following the set process
• Maintain a work area that is organized and meets quality standards at all times
• Answer phones for internal/external clients and door for deliveries
• Prepare mail and other packages for pick-up
• Prepare documents for imaging, and check scanned documents
• Scan documents into the optical system
• Conduct quality assurance checks of scanned documents from branches

Skills: Document Sorting, Document Preparation, Data Logging, Mail Handling, Document Scanning, Workspace Organization, Client Communication, Quality Assurance

• Take responsibility for filing, downgrading, shifting, and occasionally pruning files. 
• Data entry of documents to be archived on a laptop or paper. 
• Box, move, and transport documents. 
• Carry out the work necessary to set up an archive center or a document room. 
• Prepares documents for mailing by sorting, stapling, counting, folding, weighing, and reviewing the document.
• Reviews documents for errors, or missing items.
• Performs a variety of basic clerical duties by following instructions and procedures
• Maintain simple to complex files
• Take responsibility for record-keeping
• Be responsible for compiling and checking reports
• Take responsibility for searching and investigating

Skills: File Management, Data Entry, Document Transportation, Archive Setup, Document Preparation, Document Review, Clerical Support, Record Keeping

• Supports execution of Corrective Actions.
• Supports internal/external audits.
• Follows policies and procedures about best documentation practices.
• Provides training for document control processes.
• Enters and maintains item and bill of material data in ERP, PLM, and other electronic systems as assigned.
• Creates and maintains documentation such as Standard Operating Procedures, Departmental Procedures, and Work Instructions.
• Creates and processes change orders as assigned.
• Files and archives documents and records.
• Retrieves documents and records from storage on time as assigned.
• Adheres to retention/destruction schedule for documents and records.
• Ensure compliance of Company operations to all applicable laws, regulations, and standards, good business practices and company-documented procedures
• Engage others, promote, and participate in Environmental, Health, and Safety initiatives, focusing on continuous improvement.
• 
  

Skills: Corrective Action Support, Audit Assistance, Documentation Practices, Training and Development, ERP Data Management, Documentation Creation, Change Order Processing, Document Retrieval and Archiving

• An interest in healthcare and healthcare law and the desire and ability to solve problems
• Clerical or administrative work experience
• A good working knowledge of Microsoft Office products
• Experience working in Healthcare
• Experience working in a law firm
• Strong analytical, problem-solving, and research skills
• Excellent verbal and written communication skills
• Ability to multitask and thrive in a fast-paced work environment
• Strong organizational skills with highly detail-oriented
• Must be a team player with a curious personality

Qualifications: BA in Business Administration with 3 years of Experience

• Experience in document control within a manufacturing environment
• A strong knowledge of configuration management of filing systems electronically.
• Comprehensive knowledge of using Microsoft Suite software, including Word, Excel, Visio, as well as Adobe and WinZip.
• Strong ability in computer-aid design and drafting software, preferably AutoCAD.
• Understanding of industrial and customer-specific quality registration schemes and certification processes, i.e. AS9100, ISO 9001, ISO 13485, etc.
• Strong knowledge of process auditing techniques to ensure compliance with defined quality requirements.
• Excellent oral and written communication skills
• Must be highly organized, detail-oriented
• Able to navigate computer programs to process work rapidly performing repetitive tasks in a fast-paced environment
• Personal initiative to keep abreast of new developments in coding updates/technology/research/regulatory data.

Qualifications: BA in Office Administration with 5 years of Experience

• Familiarity with mortgage documents
• Experience working with emBTRUST
• Experience with Microsoft Applications, including Microsoft Outlook and Excel, SOR application
• Proficient in the use of general office machines (e.g., photocopiers, fax, scan, postage) and mailroom system applications
• Effective communication skills, both verbal and written
• Well-developed ability to identify and resolve/escalate problems
• Strong time management, organization, and problem-solving skills
• Ability to handle sensitive situations and maintain a high level of confidentiality
• Ability to perform detailed work consistently, accurately, and under pressure
• The ability to work independently and able to work with the team to meet goals and deadlines.

Qualifications: BA in Communications with 4 years of Experience

• Prior experience in a medium to large law firm work environment with exposure to multiple practice areas.
• Experience maintaining firmwide administrative support by working on a capable and collaborative team as an individual contributor.
• An organized multitasker that maintains an attention to detail.
• Excellent written and verbal communication skills for communicating with clients and internal team members (email, phone, Slack).
• Strong organization and time management skills.
• Possesses the ability to solve practical problems with a variety of variables
• Must accurately type 50+ wpm
• Advanced proficiency in Microsoft Word
• Intermediate proficiency in Microsoft Excel, Outlook, PowerPoint, and Visio
• Intermediate proficiency in Chrome River, Carpe Diem, Paperless Proforma, Intapp, Meeting Room Manager, and Interaction.

Qualifications: BA in Records Management with 3 years of Experience

• Basic knowledge of CA civil litigation rules and deadlines
• Strong reasoning and analytical skills to make decisions and articulate the reasoning behind the solution chosen to a problem that may have multiple solutions.
• Ability to communicate verbally in a clear, calm, and polite manner over the telephone and in person.
• Must pay close attention to details, including deadlines, confidential information, financial figures, and legal claims.
• Ability to take initiative in learning new concepts, seeking additional information, and asking questions of co-workers when uncertain.
• The ability to prioritize a variety of tasks in a manner that enables timely completion.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and other computer software programs in an efficient manner, and search for help in the use of such programs independently via the internet.
• Extensive use of a mouse keyboard, and calculator.
• Extended viewing of a computer screen.
• Extensive use of a telephone.

Qualifications: BA in Information Management with 2 years of Experience