• Manage the flow of correspondence in and out of the company
• Distribute documentation according to internal and external distribution lists
• Review and verify project documents for completeness, format, and compliance
• Process all deliverables in a timely and efficient manner between the Company, contractors, and suppliers
• Assist in providing new and improving document management system
• Maintain the Project Document Management System and register all incoming/outgoing documentation.
• Manage and distribute all project drawings and documentation to key stakeholders for approval ensuring project timelines are met.
• Effectively work with suppliers and vendors and coordinate project invoice payments, processing, and reconciliations.
• Prepare weekly and monthly reports, scheduling and planning activities using SAP and Excel.
• Effectively liaise with all internal and external key stakeholders.

Skills: Document Control, Project Coordination, Compliance, Deliverable Management, System Improvement, Stakeholder Liaison, Invoice Processing, Reporting

• Ensuring all documentation meets formal requirements and required standards
• Manage the processes around documentation within the organization
• Maintain confidentiality around sensitive documentation
• Managing the transmittal process/collaboration process
• Providing general department administration support
• Awareness and understanding of applicable company procedures
• Review and complete QMS documentation, including but not limited to device history records (DHRs), log sheets, and databases. 
• Process QMS and company records for archiving and maintaining archive databases.
• Assist QMS documentation control process. 
• Process employee training records and maintain the database. 
• Provide information regarding documentation and data to internal personnel. 

Skills: Documentation Management, Confidentiality, Transmittal Process, Administration Support, Company Procedures, QMS Documentation, Archiving, Training Records Management

• Responsibility for the oversight of the Document Management System
• Take responsibility for the Management of Document Change Controls
• Aid personnel in utilizing the electronic Document Management System
• Ensuring all GMP documentation is maintained and controlled per company policies and procedures
• Author procedural documents related to area of responsibility
• Review document and document change controls from across the site
• Monitor, track, and trend document management systems data
• Issuance, tracking, and reconciliation of batch records
• Develop, assign, and maintain personnel training curricula within the Training Management System
• Monitor, track, and trend training metrics for site personnel
• Proactively identify and work collaboratively to resolve problems by taking risk-based and compliant approaches to solutions

Skills: Document Management Oversight, Change Control Management, Document System Support, GMP Documentation Control, Procedure Authoring, Document Review, Batch Record Tracking, Training System Management

• Review credit agreements for operational feasibility
• Book the credit agreement into the flagship system of records Loan IQ
• Serve as a key contact for Clients, Investors, Regulators and Business partners
• Continuously educate on market events and industry trends and the ability to translate and adjust accordingly
• Be responsible for cross-border advisory expertise for all global partners
• Build solid/influential relationships with key leaders across the enterprise and industry
• Responsible for proper communication and compliance with regulatory requirements
• Participate in proof of concepts, and technology evaluations.
• Perform impact analysis on enterprise-packaged software technical alerts, Upgrades, Service Packs, and Hotfixes.
• Create test procedures to assess the impact of OS version upgrades on system performance, and develop migration procedures.
• Maintains up-to-date installation and usage documentation for enterprise-packaged solutions.
• Add Users to maintain the system security.
• Provide technical direction to associate developers and the team.

Skills: Credit Agreement Review, Loan IQ System Booking, Client and Stakeholder Communication, Market Trend Analysis, Cross-Border Advisory, Relationship Building, Regulatory Compliance, Impact Analysis and Testing

• Administrate, develop and implement Client Document Imaging System.
• Perform configuration management, release management, and change management activities as required by the Enterprise packaged solutions.
• Responsible for overall content management and Search Engine Optimization for web portals
• Support installation and maintenance of the Enterprise packaged solutions in production and non-production environments.
• Configuration and administration of the application, including user provisioning and maintenance.
• Monitor the status and activity of the Enterprise packaged solutions.
• Generate and review product logs. support/define report creation and execution.
• Guide troubleshooting issues with end users, technical staff, and/or the vendor to arrive at prompt solutions for critical problems.
• Understand the effects the introduction of new system functionality will have on the solution and take appropriate action to ensure service level agreements are met.
• Understand and work from software requirements.
• Translate requirements into technical designs that leverage enterprise-packaged software functionality (e.g. out-of-the-box capabilities) to address business functional needs.
• Collaborate with technical leads to facilitate the development of optimal technical solutions.
• Participate in determining testing approaches, test planning, regression testing, stress testing, and defect analysis.

Skills: Document Imaging Administration, Configuration Management, Content Management, Solution Installation, Application Configuration, System Monitoring, Issue Resolution, Requirements Translation

• Experience working in the oil and gas industry or related industry
• Experience working in a similar administrative role.
• Competent IT skills, and key understanding of all Microsoft packages.
• Demonstrates accuracy and thoroughness, and looks for ways to improve and promote quality
• The ability to identify critical tasks and prioritize.
• The ability to manage the demand of multiple (internal/external) clients.
• Strong communication and customer service skills
• Must be proficient with Microsoft Word and Excel in prior employment
• Able to suggest approaches to meet client needs rather than relying strictly on procedures
• Ability to multi-task and meet deadlines, as well as balance productivity and quality metrics

Qualifications: BA in Business Administration with 1 year of Experience

• Proven working experience in technical writing of process
• Ability to deliver high-quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text
• Must have advanced in Microsoft Office
• Ability to work in templates to templates conversion, as well as create forms and templates, and electronic forms
• Experience working directly with the client on a day-to-day basis
• Able to work with scanners, printers, and other types of technology  
• Experience working with confidential documents
• Ability to prioritize requested assignments, when necessary and within job code
• Team player but self-motivated and organized
• Professional communication skills with excellent written skills in English.

Qualifications: BA in Documentation and Information Science with 3 years of Experience

• Full working knowledge of operations environment acquired through experience in an operations environment and on-the-job training.
• Basic operations knowledge with previous Insurance, Commercial, and Consumer banking experience.
• Must be a team player, promote collaboration, and communicate with impact.
• Able to learn and adapt quickly, hold self and others accountable for high-performance standards.
• Basic computer skills including Microsoft Excel and PowerPoint.
• Flood insurance background
• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
• Commitment to challenging the status quo and promoting positive change.
• Able to participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

Qualifications: BA in Archives and Records Management with 4 years of Experience

• History of using strong financial acumen
• Knowledge of loan documentation concepts in prior employment specifically Small Business and Commercial.
• Demonstrated history of employing excellent communication skills both written and oral in a previous job.
• The ability professionally to handle multiple tasks while balancing the need for both quality and efficiency in a fast-paced metric-centric environment
• Professional history of being able to suggest approaches to meet Client needs rather than relying strictly on procedures.
• Must be able to navigate and toggle through various computer systems
• Outstanding customer service skills and team player
• Excellent data entry and typing skills (MS Office Knowledge)
• Superior listening, verbal, and written communication skills
• Ability to handle stressful situations appropriately
• Good understanding of technical and engineering terminology with a clear understanding of document lifecycles and project phases

Qualifications: BA in Library Science with 5 years of Experience

• Prior experience improving or enhancing processes
• Expertise in Loan Market Association credit agreement review and deal negotiation
• An understanding of Credit Underwriting
• A good working knowledge of LIQ
• An understanding and appreciation of risk appetite methodology risk culture
• Solid communication skills, both written and verbal
• BOA platform system knowledge (LoanIQ, CTS, EDR, Genesis) or understanding of commercial property and casualty insurance requirements.
• Ability to build partnerships across the organization to ensure efficiency and achieve customer satisfaction.
• Effective prioritization of multiple tasks, balancing quality and productivity.
• Proficient time management and attention to detail.

Qualifications: BA in Information Management with 2 years of Experience