Job Summary: 

• Oversee the processes and procedures related to awarding federal, state, institutional, and outside financial aid connected to schools of record.
• Prepare reports and presentations detailing scholarship spend, net tuition revenue, aging accounts, and other students' financial-related activities.
• Responsible for the administration of need- and leadership-based scholarship programs, including scholarships awarded through the Fund.
• Interact with students, prospective students, and parents to disseminate accurate information regarding payments, financial aid opportunities, policies, deadlines, and procedures.
• Supervise and train financial services staff, provide coaching/mentoring, and professional development opportunities, and manage the process for employee evaluation.
• Advise the Senior Vice President for Strategy and Chief of Staff on all matters related to financial aid, tuition payments, collections, scholarship budgets, and associated strategies
• Uses communication skills, reasoning, and an understanding of charges, and financial aid to explain to students and parents balances due and payment options.
• Assist with extensive student and family meetings, follow-up communication post meetings, and other proactive activities that support students and families in depositing, enrolling, and paying for their program.
• Collaborate with external financial advisors regarding matters of student finance, collections-related activities, etc.
• Uphold and abide by education policies and procedures, including ensuring full compliance related to Title IX and data and information security, including FERPA and other related external mandates.
• Assist in developing, building, and growing a world-class financial services department.

Skills on Resume: 

• Financial Aid Admin (Hard Skills)
• Reporting & Presentation (Hard Skills)
• Staff Leadership (Soft Skills)
• Communication (Soft Skills)
• Budget & Scholarship Management (Hard Skills)
• Policy Compliance (Hard Skills)
• Conflict Resolution (Soft Skills)
• Strategic Advising (Soft Skills)

Job Summary: 

• Responsible for all aspects of packaging financial aid for adult, graduate, and doctoral students, including verification, review of Pell LEU, and aggregate loan limits
• Responsible for awarding, reviewing, and updating discount awards and fixed-price tuition majors for all SGAE students.
• Counseling students wishing to add/drop/withdraw from coursework in the first semester as well as processing withdrawal calculations, including R2T4 processing, aid adjustments, and student notification.
• Oversee the Downloading and Processing of ISIR Data and Electronic Federal Aid Payments as well as Batch Posting, Including Tracking, Budgeting, and Packaging.
• Manage office operations such as departmental emails and financial aid appeals.
• Assist with all financial aid aspects of the graduate programs, including programs such as the Physician Assistant (PA) program and the Doctorate of Physical Therapy (DPT) programs.
• Counsel prospective students on financial aid packages and respond to billing inquiries.
• Participate in student financial services-related events.
• Assist with the student verification process including LDM, international, and other special interest student groups.
• Uphold and maintain policy and procedures for financial aid processing, in addition to assisting with updating SFS Policy and Procedures.
• Assist with compiling trend data and creating year-end reports.
• Serve as the functional lead for the financial aid module in Campus Solutions.
• Adhere to internal controls and reporting structure.

Skills on Resume: 

• Financial Aid Packaging (Hard Skills)
• Awarding & Discount Management (Hard Skills)
• Counseling & Advising (Soft Skills)
• ISIR Data Processing (Hard Skills)
• Office Operations Management (Hard Skills)
• Program-Specific Aid Management (Hard Skills)
• Policy & Procedure Compliance (Hard Skills)
• Data Analysis (Hard Skills)

Job Summary: 

• Oversee the area of Student Scholarships, which is charged with the administration of all endowed scholarship funds for the Schools of Medicine, Nursing, Graduate Biomedical Sciences, and Health Professions.
• Oversee the area of Student Accounts, which is charged with assessing and collecting all relevant tuition and fees for the Schools of Medicine, Nursing, Graduate Biomedical Sciences, and Health Professions.
• Administer and provide proactive leadership in the Financial Aid office for all four schools, adhering to federal, state, and institutional regulations and philosophy.
• Develop and monitor the Financial Aid departmental budget including personnel needs and operating expenses.
• Manage all federal, state, and institutional funds to ensure compliance while awarding loans, grants, and scholarships.
• Promote collaboration across the University while developing policies and procedures as they relate to financial aid.
• Provide management, organizational, and supervisory skills in the leadership of customer service to students in person, by phone, and by email regarding all aspects of Enrollment Services.
• Interpret and update regulations and policies and make adjustments to processes to ensure compliance.
• Inform key players in administration and the schools to develop strategies to ensure compliance and meet institutional goals.
• Ensure that Financial Aid reporting is accurate and timely, as required by all laws and regulations including UT System regulations, and federal and state laws and regulations.
• Manage the collections of institutional student loans.
• Monitor disbursement and funding to ensure that funds are available, student fees are deducted from Financial Aid distributions, and accounts are monitored and balanced.
• Provide leadership to ensure accounting practices are followed, accounts are balanced, and reports created are timely and accurate.
• Understand the use of technology in the administration of financial aid and articulate needed changes or updates.
• Identify appropriate internal controls for financial aid, and provide mechanisms to monitor and enforce compliance.

Skills on Resume: 

• Scholarship Administration (Hard Skills)
• Student Accounts Management (Hard Skills)
• Financial Aid Leadership (Soft Skills)
• Budget Development (Hard Skills)
• Compliance Regulation (Hard Skills)
• Customer Service Leadership (Soft Skills)
• Policy & Process Development (Hard Skills)
• Financial Monitoring (Hard Skills)