• Maximize profitability through effective rate strategies, yield management and analyzation
• Ensure compliance with brand standards as well as Pearl standards and procedures
• Analyzing and reviewing monthly and weekly STAR Report results, understanding gains or losses of the RevPAR Index and applying this knowledge to impact and predict future results
• Maximize revenue through yield management
• Develop market strategies comparing competition vs Pearl Hotel
• Create value assessments of competitive hotels vs Pearl Hotel
• Evaluate and understand how Pearl can impact Revenue Management of the competitive hotel set
• Communicate thoroughly to hotel leaders regarding revenue management and strategies
• Understand rate elasticity, demand and pace
• Communicate and guide Pearl sales teams on LNR strategies with regards to layering base business
• Treat guests, associates, vendors and co-workers with professionalism and respect at all times
• Monitor all distribution channels to ensure effective inventory management and pricing strategies
• Analyze and translate reports to understand future demand forecast and past trends to set strategies
• Optimize RevPar by analyzing demand and establish effective selling and overselling strategies
• Optimize mix including group, transient and wholesale segments
• Facilitate daily/weekly revenue strategy meeting

Skills: Yield Management, Compliance with Standards, STAR Report Analysis, Market Strategy Development, Competitive Analysis, Revenue Management Communication, Rate Strategy Development, Inventory Management

• Interpret business analytics into meaningful actions to improve performance (STR, TravelClick OTA and proprietary business intelligence tools on pricing, historic performance and future demand, market share opportunities, room type utilization, package and promotion performance)
• Leverage IDeaS revenue management system 
• Optimize system performance according to agreed pricing strategies
• Actions implemented via managing last room values, unconstrained demand evaluation, overbooking, group pricing evaluations)
• Manage rates and inventory in all distribution channels 
• Collaborate with FS centralized distribution team to display availability and restrictions in all booking channels, including Opera PMS, ORS, OTAs, GDS, proprietary website
• Maintain transient and group price plan, initiate ongoing pricing analysis and recommendations 
• Pricing and competitive rates evaluated regularly to leverage demand vs. price equation to optimize revenues
• Published competitive rates evaluated daily using rate shopping reports, Room Type Utilization analyzed monthly to evaluate performance and opportunities to shift to premium categories
• Ownership of OTA Market Manager relationship 
• Monitor all channels relevant to rates

Skills: Business Analytics Interpretation, Revenue Management System Utilization, Pricing Strategy Optimization, Distribution Channel Management, Cross-functional Collaboration, Pricing Analysis, Competitive Rate Evaluation, Relationship Management

• Monthly communication highlighting high demand and need periods
• Optimize ranking through collaboration with the hotel`s digital marketing manager via optimal content and client feedback scores
• Participation in marketing promotions according to corporate guidelines
• Ownership of local merchandising strategies in distribution channels (Effective rate sequence and room descriptions on proprietary website and GDS channels, Optimize ranking through GDS marketing, Collaborate with the hotel`s digital marketing team and external agencies to optimize SEO, PPC and Social Media marketing results, New merchandising opportunities and distribution channels explored)
• Lead weekly Revenue Management meetings
• Manage financial, demand and operational forecasting for rooms revenue stream
• Provide guidance to Sales and Reservations Team with rate negotiations and inventory utilization
• Complete reports and presentations for ownership, including regular (daily / weekly / monthly) reports and ad hoc analysis
• Highly contributes to Marketing Plan and Budget preparation and presentation
• Communicate with the sales and other HOD on revenue matters to ensure that all actors are active in the revenue process.

Skills: Demand Analysis, Digital Marketing Collaboration, Marketing Promotions Participation, Merchandising Strategy Development, Revenue Management Leadership, Financial Forecasting, Strategic Rate Guidance, Cross-Departmental Communication

• Transition traditional billing organization into a center of excellence for end-to-end revenue management through the application of GAAP (ASC 606) through Oracle platform.
• Maintain, develop and implement internal controls and procedures for compliance with SOX, regulations from the SEC and client contracts, maintain procedure documentation.
• Identify, lead, and follow-through with projects and initiatives relating to invoicing process documentation, transition, and re-engineering.
• Manage volume driven workload of invoicing process while coordinating team success and responding internally and externally to client inquiries.
• Oversee issue management and driving resolution associated with invoice creation, distribution, and reporting of the process.
• Partner with senior management and business owners to share working knowledge of system and subject matter expertise.
• Adapt to changing requirements and business needs, quickly implementing solutions 
• Effectively operate as a self-directed problem-solver, with focus on execution, accountability, and ownership.
• Support the development of team members through mentoring, training, and knowledge sharing. 
• Coordinate various learning sessions.
• In charge of rate management for MICE and Leisure markets

Skills: Revenue Management, GAAP Compliance, SOX Compliance, Process Documentation, Team Coordination, System Expertise, Adaptive Problem Solving, Team Development

• Collects and organizes Business Intelligence as per the defined processes using the available BI tools and systems for collecting statistical and competitive data
• Responsible for information gathering & compiling process across all stakeholders
• Analysis of information for creating and driving fact-based business decisions and strategies
• Support forecasting process by collating all required data and if a required substitute for CDORO for forecasting.
• Assists S&M with the account diagnostics process and validate conclusions.
• Checks distribution channels for hotel positioning, information accuracy, and competitor positioning.
• Create a daily forecast (Mon-Sun) for all segments including room nights, ATR, and revenue on a weekly basis for the following week/weeks based on history, seasonality, special events, business on the books, pick-up trend, the average length of stay, stay/cancellation/no-show pattern and lead time.
• Drive the execution of the revenue optimization strategy.
• Implement inventory management and pricing decisions across all channels.
• Manage and ensure optimum configuration across all online channels in coordination with reservations.
• Ensures compliance with Best Rate Guarantee and rate integrity.
• Drives the process to optimize production across all distribution channels keeping in mind cost, guest loyalty, and seamless connectivity.
• Support CDORO in the hotel's weekly Revenue strategy meeting and in any commercial business review meetings.
• Explores opportunities that drive profit, create value for clients, and encourage innovation, challenges existing processes/systems/products to make improvements
• Work closely with the marketing team to develop creative campaigns and packages

Skills: Business Intelligence Gathering, Stakeholder Coordination, Data Analysis, Forecasting Support, Distribution Channel Management, Revenue Forecasting, Revenue Optimization Strategy Implementation, Compliance Management

• Responsible for leading revenue maximization efforts for all revenue streams including self, valet, transient, hotel overnight, airport, 3rd party aggregators, SnagaSpace, monthly parking, T-Park and hotel direct channels
• Constantly monitor all online and offline channel business performance, changing market conditions, competition and opportunities for revenue optimizations
• Effectively manage all booking channels to maximize revenue by dynamically restricting or expanding certain channels with different profitability margins at different times
• Work with site leadership and clients to develop and implement site-specific revenue management strategies to ensure continued positive growth
• Collaborate with hospitality client revenue management team to jointly develop models, share data and best practices and to position parking revenue as an integral part of hotel revenue stream
• Work within technology team to continually evolve new revenue management tools and dashboards unique to Towne Park environment and business models
• Manage existing and new 3rd party aggregators and work with external technology partners to maintain and expand existing technology platform (Smart Aggregation) to expand online channel revenues
• Proven ability to work with stakeholders from other departments including Finance, Ops, Sales and HR to effectively communicate plans and manage changes and gain alignment throughout execution.
• Partner with Towne Park colleagues to implement technology pilots to test new ways of demand generation and revenue/profit enhancement. 
• Quickly translate successful pilots into scalable solutions across Towne Park.

Skills: Revenue Stream Management, Channel Performance Monitoring, Booking Channel Optimization, Revenue Strategy Development, Cross-functional Collaboration, Technology Integration, Stakeholder Communication, Pilot Project Implementation

• Responsible for all property revenue tracking, forecasting and reservations operations/performance.
• Execute daily distribution of availability, rate, inventory and yield management controls to deliver optimal room revenue and market share results.
• Analyze, report, and communicate complex key performance indicators to stakeholders with authority on information.
• Implement, optimize and manage hotel revenue management systems. 
• Sets maximum stay requirements during special events and holiday periods. 
• Makes decisions relative to seasonality, pricing, room inventory w/description.
• Responsible for assessing, analyzing and pricing group business strategies.
• Studies immediate market trends, competitive properties for comparison purposes.
• Partner effectively with Managing Director, Rooms Division and Sales Department for revenue strategies.
• Participate and assist with the annual budgeting process.
• Provides coverage at the front desk as business demands.
• Helps with training and staffing schedules to maximize coverage on key days and heavy demand time-periods.
• Develop & implement sales strategies together with General Manager and Senior Management to achieve sales targets

Skills: Revenue Tracking, Forecasting, Reservation System Management, Performance Analysis, Revenue Management System Optimization, Strategic Pricing, Market Trend Analysis, Cross-Departmental Collaboration

• Previous managerial experience in luxury hotel/resort revenue management and reservations.
• Familiarity with SABRE Synxis, TravelClick/IHotelier, Duetto, Navis, and Opera.
• Possess a good command of the English language and ability to communicate with others clearly and pleasantly, both in person and by telephone.
• Thorough knowledge of hotel services and facilities.
• Flexible and long hours sometimes 
• Experience in Hotel/Resort Revenue Management discipline.
• Must have high level of proficiency in Excel, Word, and PowerPoint.
• In-Depth knowledge of all Hotel industry revenue reports such as STR, Agency 360, Demand 360, etc.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must have an ability to compile, track, and analyze trends, communicate them to stakeholders, and provide strategy to optimize performance.
• Must have an innovative entrepreneurial approach to drive RGI growth results at an independent property in a comp set with majority large luxury brands.
• Ability to be creative and quickly adjust strategy and flexibility to ensure market share achieved

Qualifications: BA in Hotel and Tourism Management with 5 Years of Experience

• Excellent oral and written communication skills, must be able to write clearly and effectively
• Must be able to condense complex data into meaningful strategy
• Ability to present contrarian viewpoint and gain consensus through business analytics
• Ability to work under pressure and meet various deadlines in a fast-paced environment
• Ability to manage time effectively, accordingly handle multiple tasks simultaneously
• Excellent analytical, organizational and problem solving skills
• Capable of working and communicating effectively with senior management and ownership, as well as with junior team members
• Must be flexible and dependable to work beyond a standard work day 
• Able to work independently with minimal supervision
• Must possess good knowledge and understanding of Four Seasons business principles in order to integrate brand strategy with local hotel initiatives and improve performance

Qualifications: BS in Finance with 10 Years of Experience

• Hotel experience with a focus on Revenue Management, Sales, Marketing, Digital and Operations
• Strong understanding of Revenue Management concepts, processes, and systems
• Proven skill at setting pricing and inventory strategies for group, contract, and transient segments
• Experience conveying strategy to owners, operators, senior management, or decision makers
• Working knowledge of distribution channels
• Experience with conduction training, both one one-on-one and with groups
• Expert skills in managing and understanding all Hyatt systems related to Revenue Management
• Proven ability to manage at all levels of management
• Strong problem solving, decision making and follow up skills
• Excellent organizational, time management and administrative skills
• Strong knowledge of spreadsheet software and other analytic tools
• Demonstrates confidence, energy, and enthusiasm
• Ability to focus on the big picture

Qualifications: BA in Marketing with 4 Years of Experience

• Revenue Director in the hotel industry
• Experience as a top STR performer within hotels' competitive set
• Luxury hotel experience 
• Strong organization and analytical skills
• Intermediate or expert skill level in the use of the Microsoft Office suite of products
• Exceptional time management and organizational skills.
• Intermediate or expert skills in Microsoft Office Tools.
• Capable of creating Word documents, PowerPoint presentations, working charts, and spreadsheets
• Strong analytical ability
• Excellent communication, presentation and influencing skills (written and verbal)
• Ability to develop and deliver training materials
• Ability to deliver effective presentations
• Ability to manage group and interpersonal conflict situations effectively

Qualifications: BS in Economics with 3 Years of Experience

• Experience in multi-property revenue management and distribution.
• Experience in Regional Revenue Management/Corporate office experience 
• Experience in leading Cluster or consolidated RM Operations 
• Prior leadership success is essential, demonstrating the ability to build and lead teams successfully, influencing stakeholders in highly diverse matrixed organization
• Strong overall business perspective that extends beyond revenue management.
• Experience developing revenue management and distribution strategy: analyzing marketing /business situations to identify key insights and specific pricing and revenue management plans.
• Previous responsibilities for regional (multi-property) revenue management and/or distribution, leading and building teams, successfully, and influencing stakeholders in highly diverse matrixed organizations 
• Highly responsible and reliable
• Ability to focus attention on guest needs, remaining calm and courteous 

Qualifications: BA in Business Administration with 6 Years of Experience

• Experience as a Revenue Manager
• Strategic thinking combined with the proven ability to move strategy to action
• Comfortable in discussion forums, able to present
• Detail oriented with proven experience in analysis and problem solving
• Proven track record of team building skills
• Highly organized with the ability to manage multiple priorities under time constraints
• Strong experience or adaptable training in the use of automated systems, PCs and Microsoft office products
• Experience working with Revenue Management system 
• Experience working with channel management and rate shopping systems 
• Excellent verbal and written communication skills
• Strong interpersonal and problem solving abilities

Qualifications: BS in Hospitality Management with 3 Years of Experience

• Ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors in everyday performance and interactions
• Commitment to building a diverse team and fostering a culture where everyone belongs
• Proven leadership skills and the ability to collaborate across functions and with all levels of the organization
• Demonstrated expertise in all aspects of teammate management including recruitment, hiring, retention, performance management, and disciplinary actions
• Demonstrated creativity and imagination, ability to think outside-the-box
• Ability to proactively set goals and maximize resources to accomplish them
• Demonstrated ability to effectively produce a high quality of work and to initiate the completion of multiple strategies and tasks not specifically directed in a fast-paced, ever-changing work environment
• In-depth understanding of reimbursement and demonstrated ability to resolve accounts receivable challenges with thorough understanding of how to leverage people, process, and technology to do so
• Demonstrated ability to create, refine and manage new business processes
• Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward
• Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives
• Strong written, verbal, and interpersonal communications skills including ability to listen effectively and communicate information clearly
• Significant experience in healthcare revenue cycle, including direct team leadership, with either a provider or payor 

Qualifications: BA in Advertising with 5 Years of Experience