DIRECTOR OF PHARMACY OPERATIONS SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Mai 27, 2025 - The Director of Pharmacy Operations has experience in managing complex projects within health systems, working with diverse stakeholders. The position emphasizes ensuring cost-effective drug therapy by analyzing patient outcomes and validating that care aligns with current practice standards while fostering collaboration with clinical leadership to achieve long-term goals. Responsibilities also include overseeing pharmacy operations, scheduling staff efficiently, promoting research, and proactively addressing problems with a high level of attention to detail.

Essential Hard and Soft Skills for a Standout Director of Pharmacy Operations Resume
  • Pharmacy Management
  • Inventory Control
  • Regulatory Compliance
  • Budgeting and Financial Management
  • Medication Therapy Management
  • Pharmacovigilance
  • Drug Distribution Systems
  • Staff Training and Development
  • Supply Chain Management
  • Data Analysis and Reporting
  • Leadership
  • Communication
  • Problem-Solving
  • Decision-Making
  • Conflict Resolution
  • Adaptability
  • Team Collaboration
  • Time Management
  • Emotional Intelligence
  • Strategic Thinking

Summary of Director of Pharmacy Operations Knowledge and Qualifications on Resume

1. BS in Pharmacy Administration with 7 years of experience

  • Been responsible for and successfully managed a PandL for a specialty pharmacy or large-scale pharmacy program
  • Clear and effective people management and communication skills
  • Ability to assist with the preparation and monitor the budget for areas of responsibility, including drug and personnel costs.
  • Ability to assist with the recruitment, hiring and mentoring of staff and colleagues through feedback, positive discipline and performance evaluations. 
  • Ability to enforce progressive corrective action appropriately.
  • Ability to ensure pharmacy is in compliance with all federal and state regulations.
  • Ability to design and implement operational services, including dispensing and compounded product preparation, which support the pharmacists' provision of pharmaceutical care.
  • Ability to develop, implement, direct and monitor the delivery of pharmaceutical care. 
  • Ability to ensure patient/customer satisfaction and implement measures to correct perceived deficiencies in care and service.
  • Proficiency in MS Office including Word, Excel, PPT, Outlook
  • Experience working in a clinical setting, ideally holding a PharmD, BS in Pharmacy, or another clinical credential (e.g RN, MD)
  • Firsthand experience in starting own specialty pharmacy or early-stage health care environments

2. BS in Pharmaceutical Sciences with 8 years of experience

  • Ability to possess intrinsic drive to excel coupled with values in line with company philosophy
  • Experience managing and successfully executing complex projects (preferably in a health system setting) while working with diverse stakeholders
  • Ability to ensure the provision of cost-effective drug therapy through analysis of patient outcomes
  • Ability to validate that care is provided according to current standards of practice
  • Ability to support and monitor the quality improvement program.
  • Ability to integrate the distributive and cognitive aspects of pharmaceutical care.
  • Ability to maintain a current body of knowledge in the areas of service with regard to drug therapy and technology. 
  • Ability to complete all staff pharmacist competencies.
  • Ability to maintain productive, collaborative relationships with physicians, nurses, departmental managers and others in clinical leadership roles to achieve short and long-term goals for related programs and clinical services.
  • Ability to promote, support and conduct research related to practice.
  • Ability to schedule pharmacists to effectively cover the hours of operations of the pharmacy.
  • Ability to work with the Vice President, managers and supervisors to oversee pharmacy operations.
  • Excellent project management and Project management skills
  • A proactive approach to problem-solving, high attention to detail

3. BA in Healthcare Management with 7 years of experience

  • Leadership within a specialty pharmacy, health system, or managed care setting with a track record of transforming
  • Ability to facilitate staff involvement in established departmental programs, e.g. quality improvement, patient/professional education and staff development. 
  • Ability to develop staff advancement opportunities and foster an environment conducive to innovation and progressive learning.
  • Ability to lead project teams to deadlines, while maintaining strong team orientation
  • Ability to build relationships with business unit management and become “trusted advisor”
  • Ability to think ahead, plan and manage time efficiently
  • Ability to analyze causes and solve problems at both a strategic and functional level
  • Ability to work effectively and collaboratively with all team members
  • Experience and understanding with clinical knowledge in specialty drugs and treatments
  • Proficiency with standard software used in a healthcare setting, such as EMR systems (e.g EPIC, Cerner, Meditech), dispensing systems (e.g QS/1, RX30, Liberty)
  • Advanced degrees in healthcare-related fields or business administration
  • Knowledge and direct experience in a hospital, clinic or health system environment (bonus points for a background in 340B)
  • Background in specialty pharmacy accreditation (application, process and maintenance of the accreditation at partner sites)
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